It is quite cheap, in general is easy-to-use and has a wide list of features. The most favorite is financial reports. Review collected by and hosted on G2.com.
Some difficulties with auto parts and inventory feature. Review collected by and hosted on G2.com.
Quotes & Repair Orders feature is good: it has different repair item types - labors, parts, inspections, discounts, etc. I can also connect different part suppliers and make direct purchase for parts through this app. Review collected by and hosted on G2.com.
I don't see any serious cons in this app, only just some minor cosmetic issues. Review collected by and hosted on G2.com.
Maintenance services are provided for all types of vehicles. Timeline for tracking workflow efficiently seems good. The built-in OBD2 diagnostic feature can be monitored through a history log. This app very easy to use, customer support is good. Using it every day, it has a lot of integrations. Review collected by and hosted on G2.com.
Not all part suppliers that I need are provided by this application. Review collected by and hosted on G2.com.
Customer profile contains detailed information, including own created fields. Configurable Invoice templates. The Financial Report is a great feature to show the information about prepare job by selected time period. Use this application every day. Review collected by and hosted on G2.com.
Technical documentation is not present for some vehicles. Review collected by and hosted on G2.com.
Different templates (repair, inspection, etc.) which helps me quickly fill the data in work order. Reports feature includes a wide selection of information, for which I could make a report. Marketing is also helpful, I use it for emailing my customers. Review collected by and hosted on G2.com.
VIN search does not return results in some cases. Review collected by and hosted on G2.com.
Customers chat (emails, SMS, WhatsApp messages) and chats with technicians. CRM and marketing. Common and custom reports. Support team always helps when I have some problems or questions about app. Review collected by and hosted on G2.com.
A lot of configurations, but not enough instructions how to use them Review collected by and hosted on G2.com.
Wide database of customers and vehicles. Ability to see repair history on CARFAX directly from the ARC application. QuickBooks Online integration of invoices seems very useful: I do not need to do double work. Review collected by and hosted on G2.com.
Maintenances information is missed for some vehicles. Review collected by and hosted on G2.com.
Wide range of repair manuals from different sources, possibility to create your own repair manuals under certain vehicles. Integrated into the application labor estimated times for almost all vehicles. Everything is easy to use, interface is very user-friendly. Review collected by and hosted on G2.com.
I don't see any serious cons in this application. Review collected by and hosted on G2.com.
Technical Information feature is very helpful, especially Tires & Wheels and Fluids info. I also like Workflow Timeline, which shows works statuses in real time. In general, application is easy to use. If I don't understand something or have some troubles - support team helps at the highest level. Review collected by and hosted on G2.com.
VIN and licence plate scan works not proper enough. Review collected by and hosted on G2.com.
I like the Part Orders and Inventory feature, which helps me with parts management. It also provides parts purchase through the different suppliers. It has user-friendly interface and useful features. Review collected by and hosted on G2.com.
License plate scan needs very proper focus of camera. Review collected by and hosted on G2.com.