Clear structure of the repair order, division of repair items into different types (labors, parts, inspections, etc.), which greatly simplifies working with it. I also like the financial reports, where I can see what repair orders were done by the selected time period, their cost and payment method. Review collected by and hosted on G2.com.

It seems that customer support does not cover the entire time period. I contacted them a few times on weekends, but answer was received only on Monday. Review collected by and hosted on G2.com.

Calculator tool features that are beneficial for canned job include labor and parts calculation capabilities. The customer payment system is highly adaptable. Review collected by and hosted on G2.com.

Over time, the application starts to work slower and I need to make a hard reset of cache to return good performance. Review collected by and hosted on G2.com.

I like that this application has a tablet version that is almost identical in functionality to the web version. Review collected by and hosted on G2.com.

In my opinion, some of the features are placed incorrect, which is a bit confusing. Review collected by and hosted on G2.com.

The application is clean, everything seems fine. It is good feature of automatically adding vehicle info by scanning QR-code of vehicle's VIN. Review collected by and hosted on G2.com.

As it is completely cloud based application, it becomes slow sometimes when Internet is not fine. Review collected by and hosted on G2.com.

Wide range of different small, but very useful features, like sync with Google, integration with Salesforce, etc. The most important for me is quick search of vehicle info by VIN or license plate and technical documentation for cars (first of all - labor times). Review collected by and hosted on G2.com.

As for me, Financial Reports provides not enough information. Also, parts search via AutoZone doesn't work. Review collected by and hosted on G2.com.

Very user friendly, super easy to find customers and vehicles for repair history and notes. Review collected by and hosted on G2.com.

Some part suppliers are not available for my country. Review collected by and hosted on G2.com.

Repair order form: I can select different work types, attach parts from different suppliers. Technical information: the most important for me are repair manuals, technical service bulletins, labor estimates and maintenances. Review collected by and hosted on G2.com.

There are some difficulties with setting up invoices' synchronization using Xero. Some small UI mistakes. Review collected by and hosted on G2.com.

How easy it is to use how it shows you step by step how to do a repair Review collected by and hosted on G2.com.

There really wasn't anything I didn't like of arc Review collected by and hosted on G2.com.

There is an option for integrating accounting. Numerous auto parts suppliers, including those in the local area We offer a wide variety of invoice templates. Review collected by and hosted on G2.com.

Sometimes the application freezes and sometimes there is a problem with receiving SMS by my clients. Review collected by and hosted on G2.com.

Inventory and auto parts database. Ability to search auto parts on Amazon and eBay directly through the ARC app. Technical documentation could be found for the most of cars. Review collected by and hosted on G2.com.

I have requested to add parts search using Parts Tech several times, but so far it has not been implemented. Review collected by and hosted on G2.com.