Concerns for repairs, maintenances for vehicles per mileage, CRM direct email campaigns Review collected by and hosted on G2.com.
Not enough configurable synchronization to QuickBooks Review collected by and hosted on G2.com.
Concerns for repairs, maintenances for vehicles per mileage, CRM direct email campaigns Review collected by and hosted on G2.com.
Not enough configurable synchronization to QuickBooks Review collected by and hosted on G2.com.

Communication Center is well implemented. On Repair Order everything is logical and clear. I also like the configurability of invoices after repair. Review collected by and hosted on G2.com.
Not enough information on the Repair Workflow Tracking. I don’t like that Quotes can’t be set as permanent. Review collected by and hosted on G2.com.

Although the application has standard languages, it is possible to customize individual labels. The same applies to invoices for clients, it is possible to set the exact language for each individual client. Review collected by and hosted on G2.com.
I would like integration of customers chats with a large number of messengers, ex. Viber and Facebook Messenger. Review collected by and hosted on G2.com.
An informative dashboard where I can see the current status of my auto repair shop at the moment. The features divided into sections quite logically, which makes the application easy to use. Review collected by and hosted on G2.com.
Quite poor functionality in the offline mode. Internet connection is required for complete work of all features. Review collected by and hosted on G2.com.
Integration with NAPA (search, order and purchase of parts). Detailed Part Order page, which provides to input all the necessary information. Review collected by and hosted on G2.com.
Sometimes there are glitches in the application. The process of parts searching may take a bit long time. Review collected by and hosted on G2.com.
Good functionality of the customers, vehicles and repair orders list. Multilocation provides me access to list of customers, vehicles and repairs one our shop to another shop in different locations. Review collected by and hosted on G2.com.
Multilocation is a good feature, but could be more functional (for example, provide financial reports). Review collected by and hosted on G2.com.
A convenient application. It has all the necessary tools needed to manage an auto repair shop. I especially want to note the two-way communication with clients. Review collected by and hosted on G2.com.
Technical information chapter has a lot data about auto repair but not enough about auto body procedures. Review collected by and hosted on G2.com.
A wide selection of technical documentation. The ability to create own repair manuals for each vehicles. Review collected by and hosted on G2.com.
Parts Tech is not available in this application. I asked developers to add it, but it still not there. Review collected by and hosted on G2.com.

I found the CRM & Marketing feature is very useful, in particular the integration with Google Business and the ability to upload reviews on my business from other resources. Review collected by and hosted on G2.com.
The Сustom Reports feature seems incomplete to me: some important data fields cannot be added. Review collected by and hosted on G2.com.

I like the detailed list of customers and their vehicles, the ability to automatically add vehicle data by search with License plate. Inventory and Part Order features look useful too. Review collected by and hosted on G2.com.
The are no such features like revert Repair Order to Quote and the ability to restore Quote from Recovery, as it could be done with Repair Order. Review collected by and hosted on G2.com.