AutoRepair Cloud Reviews (101)

Reviews

AutoRepair Cloud Reviews (101)

4.8
101 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and the wide range of features that facilitate effective auto repair management. Many appreciate the ability to manage appointments, access detailed technical information, and communicate with customers seamlessly. However, some users note that certain features can be complicated and lack clear instructions.

Pros & Cons

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Gerry J.
GJ
Gerry J.
Business Owner
Small-Business (50 or fewer emp.)
"Quite a good application, despite its low cost"
5/5
What do you like best about AutoRepair Cloud?

Auto parts and inventory management, including buying parts (via Amazon and eBay) not related to some exact car. I also like integration with Google marketing tools (ex., Google Business, Google Ads, Reviews). Review collected by and hosted on G2.com.

What do you dislike about AutoRepair Cloud?

I would like more technical documentation on body damages repairs. Review collected by and hosted on G2.com.

MG
Miranda G.
Owner
Small-Business (50 or fewer emp.)
"I give it a good mark, but there are some drawbacks"
4.5/5
What do you like best about AutoRepair Cloud?

The app is generally user-friendly, and I'd especially like the Quotes & Repair Orders feature. It has bug report for the developers, and they quickly resolve issues (they've helped me a few times). Review collected by and hosted on G2.com.

What do you dislike about AutoRepair Cloud?

The CARFAX integration sometimes glitches. The app takes a long time to respond when searching for details through AAP. Review collected by and hosted on G2.com.

JP
Jake P.
Business owner and technician
Small-Business (50 or fewer emp.)
"A lot of part suppliers, great support team"
5/5
What do you like best about AutoRepair Cloud?

Possibility of creating appointments, including scheduling by my clients themselves through the shop website. Wide range of part suppliers via Epicor and Nexpart. Responsive support team, which always helped me when I had problems or difficulties with the application. Review collected by and hosted on G2.com.

What do you dislike about AutoRepair Cloud?

There is no option to directly disable individual features with a reduction of the subscription price. Review collected by and hosted on G2.com.

Darrell B.
DB
Darrell B.
Shop Manager
Small-Business (50 or fewer emp.)
"Anyway, ARC is a very well application"
4.5/5
What do you like best about AutoRepair Cloud?

Convenient user interface, all necessary account settings are present. Employee management and permissions settings for them are well implemented. And financial reports are probably one of the most useful features. Review collected by and hosted on G2.com.

What do you dislike about AutoRepair Cloud?

There were some difficulties when I started using the application. There were not enough guides, and the videos on the YouTube-channel are often old and irrelevant today. Review collected by and hosted on G2.com.

Melody P.
MP
Melody P.
Owner
Small-Business (50 or fewer emp.)
"Great easy-to-use application"
5/5
What do you like best about AutoRepair Cloud?

Easy-to-use user interface. Ability of quick entering vehicle information using search by license plate. Financial reports of finished repairs. Review collected by and hosted on G2.com.

What do you dislike about AutoRepair Cloud?

Quotes are not complete enough: impossible restore from Recovery, not available revert of Repair Order to Quote. Review collected by and hosted on G2.com.

DS
Dan S.
Owner
Small-Business (50 or fewer emp.)
"AutoRepair Cloud seems strong, especially in customer/vehicle/repair management"
5/5
What do you like best about AutoRepair Cloud?

The application is easy to use. It supports sync of finished repairs with CARFAX and provides invoices sync into Quickbooks Online. It is possible to purchase parts via NAPA or Nexpart. Review collected by and hosted on G2.com.

What do you dislike about AutoRepair Cloud?

Custom reports are not configurable enough. There is no another way how to open all invoices at once in one click. Review collected by and hosted on G2.com.

AN
Anthony N.
President
Small-Business (50 or fewer emp.)
"User-friendly interface, useful features"
4.5/5
What do you like best about AutoRepair Cloud?

Work Board and Workflows are very useful for quick change of repair status. Labor Estimate and Maintenance provide me quickly find necessary information about vehicle. Review collected by and hosted on G2.com.

What do you dislike about AutoRepair Cloud?

Application a bit stucks when you search some data (ex., vehicle by VIN, customer by phone, etc.). Review collected by and hosted on G2.com.

Jo S.
JS
Jo S.
Administrator
Small-Business (50 or fewer emp.)
"The application has some drawbacks, but I haven't found a better one"
4/5
What do you like best about AutoRepair Cloud?

It is compatible with tablets, smartphones, and websites. A wide selection of invoice templates is available. Review collected by and hosted on G2.com.

What do you dislike about AutoRepair Cloud?

Inaccurate service information. Most diagrams are useless. Review collected by and hosted on G2.com.

Walter A.
WA
Walter A.
Owner
Small-Business (50 or fewer emp.)
"Good and useful software"
5/5
What do you like best about AutoRepair Cloud?

Very specific technical information about vehicle, like tires & wheels parameters, necessary quantity of fluids. Ability to import customers, vehicles and repairs from other products. Review collected by and hosted on G2.com.

What do you dislike about AutoRepair Cloud?

I still haven't figured out how to connect my Mailchimp with this app. Review collected by and hosted on G2.com.

AG
Ari G.
Certified Technician
Small-Business (50 or fewer emp.)
"Cool application with helpful features"
5/5
What do you like best about AutoRepair Cloud?

I really liked the recently appeared ARC advisor feature. Also technical documentation (in particular, part specifications) seems helpful too. Review collected by and hosted on G2.com.

What do you dislike about AutoRepair Cloud?

In my opinion, the application now works a little slower than earlier. Review collected by and hosted on G2.com.