I find Automox easy to operate, making endpoint patching straightforward and helping us generate compliance reports, which are crucial for our SOC 2 audits. The vulnerability remediation features are valuable, allowing me to prioritize vulnerabilities based on CVE numbers and set up timelines to fix them. This prioritization helps focus on managing critical vulnerabilities effectively. I appreciate the Worklets feature, which offers automation scripting that saves a lot of manual effort by creating automation workflows. Additionally, the transition from Intune to Automox over 3.5 years ago has been positive, and I am happy with the support from Automox. Review collected by and hosted on G2.com.

The only thing that bothers me is the cost associated with Automox when you already have Office 365 licenses, like E3 or E5, which offer Intune for free. Using Automox requires paying extra per device, which can get expensive. From a cost perspective, Microsoft has an advantage, although I find Automox better service-wise. Review collected by and hosted on G2.com.

Single solution for both Windows and macOS endpoints that provides a seemless patch management experience. Easy to set up shared policies and worklets that target software on both platforms in addition to deploying OS specific management Review collected by and hosted on G2.com.

Device status reporting can sometimes take time to update or not accurately reflect the current state of a machine. One example would be reporting that a machine is offline when it is actively logged in and connected to the Internet. Often this corrects itself in a matter of miutes or requires a web page refresh in the management portal Review collected by and hosted on G2.com.

Automox has made patching and endpoint management much easier for our team. The automation, visibility, and cross-platform support help us stay on top of updates with far less manual effort. The price has been extremely compelling as well. Review collected by and hosted on G2.com.

The biggest downside for us is that some of the reporting and analytics could be deeper, especially when trying to identify trends or prioritize remediation efforts across a large environment. The platform is effective for patching and endpoint management, but there is still room for improvement in the intelligence and automation recommendations it provides. The UI could use a little more refinement and integrations haven't been something we touched on at all, this may be more down to how we use the system but we have not found a lot of support for integrations. Review collected by and hosted on G2.com.

Its one of the most renowned end point management software which can cover both Windows and Linux and even MacOs. You can also make use of their AI feature which is more kind of worklets and can help you to build your custom scripts that can be used with in your environment. Review collected by and hosted on G2.com.

If you are new to the Automox and learning this product so initially it can be challenging for you to understand how these policy are created and then attached to the group. Review collected by and hosted on G2.com.

The base engine of Automox is great, the management specific for MSP need some improvements.

in additional to that, when there is bugs, Automox system handle it very slowly and some time required us to pay for extra support even if this a bug. Review collected by and hosted on G2.com.

The licensing model, which is structured per MSP rather than per individual license, is advantageous for the vendor but less flexible for MSPs, as it can limit scalability and cost-effectiveness when managing varying client sizes. Review collected by and hosted on G2.com.

really like how easy Automox is to use, especially since I didn’t have much experience with patch management tools before. Recently, I’ve been using its Autonomous Endpoint Management features more, and it’s been helpful to automate patching and keep systems compliant without much manual effort. The overall visibility into devices has also improved, which makes day-to-day management smoother. Review collected by and hosted on G2.com.

One thing that could be better is the visibility during patching. When updates are being installed, it just shows “Installing,” but it’s hard to tell the actual progress or if something is stuck. A progress bar or more detailed status would make a big difference. Review collected by and hosted on G2.com.

I like that Automox supports multiple platforms. It’s nice to see the posture of all my devices in one place and be able to manage everything from a single location. Their worklets are also very helpful and easy to use. On top of that, their support, training sessions, and videos have been really helpful as well. Review collected by and hosted on G2.com.

Setup and installation aren’t very easy, and they can sometimes fail. The logs and reporting could also be clearer and easier to read. In addition, patching or running commands occasionally doesn’t go through or fails to complete. Review collected by and hosted on G2.com.

The best thing about Automox is how hands off it becomes after you get your groups and policies configured. The implementation of the groups and policies is very easy as well. It functions as a well oiled machine! The account reps and support reps are great to work with as well! Review collected by and hosted on G2.com.

I don't dislike anything about Automox. There's been a few times where they're having an issue on the back end and processing of patches is delayed. That's a bit of an inconvenience, but is usually fixed in a few hours. Review collected by and hosted on G2.com.

I love how streamlined Automox is. It is super user friendly and even someone with minimal experience can get this application set up. I appreciate all the information that is given for each computer and how often updates are given on upcoming changes. Review collected by and hosted on G2.com.

Sometimes, it can be hard to tell if an update has run as it has no progress bar. I get the occasional user who asks me if the update has completed or not. Review collected by and hosted on G2.com.

We really love Automox’s patching capabilities! Review collected by and hosted on G2.com.

Right now, we don’t like that it doesn’t integrate with SolarWinds, which is our ticketing system. Review collected by and hosted on G2.com.