It allows quick access to remoting in to computers and provides an assortment of worklets that can help with patching. Review collected by and hosted on G2.com.

There are times where the service for the agent has stopped and we are unable to access it without starting the service again. Review collected by and hosted on G2.com.

I love the ability for us to push out specific software to groups on computers quickly and without interruption. For example; say a group of users needs have a new version of a specific software updated. Instead of our helpdesk going around to each user and installing it on their computer, we can run a worklet and silently install this remotely. Worklets also allow us to see an "activity log" for our policies, this will return the results of powershell scripts that were run on specific devices, so we can comfirm if the script worked, or if there were errors and troubleshoot from there. Review collected by and hosted on G2.com.

I think it would be better if there was some more tutorials and help located near where you create worklets, because this would save time because when I'm not sure how to make a policy to do what I specified, I need to go online and do some research and this can take awhile.

Possibly automox could have some prompts like "I want to create a worklet that does... [Generic IT Task] and help the user costume a worklet based on already available powershell scripts. Review collected by and hosted on G2.com.

Automox is incredibly easy to use, with a smooth implementation process that had us up and running quickly. The platform offers a wide range of features that cover all our patch management needs, from automating updates to monitoring system health across multiple platforms. We use Automox frequently to ensure our systems stay secure, and the intuitive interface makes it simple for both IT and non-IT staff to manage. The integration with our existing infrastructure was seamless, requiring minimal setup. Additionally, the customer support has been very responsive and helpful when we've needed assistance. Review collected by and hosted on G2.com.

The only downside is that Automox does not support older, obsolete operating systems. It would be great to have compatibility for legacy systems, as upgrading all OS versions isn't always possible right away. However, for modern environments, it performs flawlessly and has greatly improved our patch management processes. Review collected by and hosted on G2.com.

I think Automox is a very user friendly GUI. It's easy to jump right into it and know what you are looking at. I basically taught myself how to use it within a day, which for softwares such as these is pretty impressive. I am also a fan of the filters and how well they are laid out, it's quite easy to find what you are looking for in a quick pinch. The features in remote management areas are top notch, I feel like softwares of the like for similar products don't work well with triggering remote updates, but Automox does which just makes my life a whole lot easier. Review collected by and hosted on G2.com.

My only gripe or dislike is when I'm in devices and set a filter, if I click into a specific device and go back to the main device page it clears my filters, otherwise the product is fantastic. Review collected by and hosted on G2.com.

For admins who are familiar with things like Jamf and SCCM there isn't much of a learning curve here.

Automox does quite a bit well, and they seem willing to take on the challenge of patching new apps that aren't in their catalog yet. I am cautiously optimistic that they will start to take care of a few edge titles in my specific environment that have very frequent updates, and is a pain to manually patch.

OS updates and Upgrade management is a major reason we turned to this platform and by all indications, it is going to fit the bill quite well.

How things are orginized in the platform makes sense, and gives you a lot of good information at a quick glance.

At our tier, we have custom onboarding which has greatly facilitated our implemtation of this. I look forward to finalizing things.

The added bonus of things like a remote support tool add a ton of value to us.

In my experiences with their support arm - they seem competent and generally provide a timely and cohearant response to questions and issues I have. Review collected by and hosted on G2.com.

I would really like to see the ability to customize the branding on the notificaions a bit, and get way more granular in the types of notificaions we send out to our end users. On windows, there is a generic Green checkbox, and I feel that the notificaions piece could be greatly improved.

On the macOS side, I think Automox would *GREATLY* benefit from using something like swiftdialog to enhance the ability to brand, and customize precisely what our users see.

I wish that the process for secure token on the macOS side was a bit less painful, but being fair to Automox, Apple has not made this easy for anyone, and I do have a solution that works, it is just sub optimal. Review collected by and hosted on G2.com.

Streamline Patching, Software installs and uninstall with customizable worklet. Review collected by and hosted on G2.com.

There are occasional delays in device reconnection and some false positives where it shows pending updates even when Windows Update reports the system is up to date. Review collected by and hosted on G2.com.

How easy it is to patch and remote on if someone is having an issue. Review collected by and hosted on G2.com.

Nothing its amazing! It can have issues sometimes but customer support are amazing. Review collected by and hosted on G2.com.

Great tool when you need to manage the network without a full work force. Get a big view on the network vulnerability and then deploy updates needed from your desk. Review collected by and hosted on G2.com.

I wish I had more options of moving the dashboard around. Review collected by and hosted on G2.com.

I use this product for remote support and patch management. Review collected by and hosted on G2.com.

They recently rolled out an update where the pop up would remain. It has since been fixed but it was troubling to our users. I also have issues with remote control. Sometimes it works, sometimes it takes a loooong time to connect. Review collected by and hosted on G2.com.

I love the fact that I no longer have to figure out which computers need which updates, Automox does it all for us. It takes the stress out of keeping our computers and network safe. Their customer support has been very helpful when starting our implementation and whenever I have had a question. Review collected by and hosted on G2.com.

I have not found anything that I have not liked about Automox at this time. Review collected by and hosted on G2.com.