UC

Verified User in Computer Software

Enterprise (> 1000 emp.)

6/27/2019

"The next generation leader in process automation and AI softwares"

5/5

What do you like best about AutomationEdge?

The best about this is we have saved a lots of cost using this. The manual interaction in minimized and this saved our cost. Not only cost but also the time required got minimized and also the workflow become bug free as a result the insigts and completion rate is high Review collected by and hosted on G2.com.

What do you dislike about AutomationEdge?

The overall costing of the application is very high and can be minimized. The integration of the application is not that easy and takes more time so this area for improvement. The new features and use of AI will add more clients to the portfolio Review collected by and hosted on G2.com.

Recommendations to others considering AutomationEdge:

I personally recommend using this platform for automation of tasks and process and back office and front office workflows. We are used this and got lots of benefits from this and happy customers of this platform Review collected by and hosted on G2.com.

What problems is AutomationEdge solving and how is that benefiting you?

The cost and resources got saved and process got automated. The process are completed faster and this saving our time. So we are excited to automate many more process and use this platform for longer period of time Review collected by and hosted on G2.com.

VB

Varun B.

Head- Global Solution Consulting

Mid-Market (51-1000 emp.)

1/22/2019

"Complete process automation with Zero Human intervention"

5/5

What do you like best about AutomationEdge?

The ease of use with workflow creation, It provides a grab and drop functionality which requires zero coding and doesn't require one to be a technical expert or a coder Review collected by and hosted on G2.com.

What do you dislike about AutomationEdge?

Chatbot and AI framework needs to improve and should be able to integrate with other Cloud based ITSM tools as well. Review collected by and hosted on G2.com.

Recommendations to others considering AutomationEdge:

It is a very versatile tool with lots of ready connectors to various applications, and business tools. Leverage the AutomationEdge by not only automating IT processes from your ITSM tool but also for automating business processes especially in areas of HR, Insurance, Finance etc. Review collected by and hosted on G2.com.

What problems is AutomationEdge solving and how is that benefiting you?

We started with IT automation with use cases like ID creation, password reset, access provision, software install and uninstall to IT process automation like employee on boarding-de boarding, change of roles and access levels, License metering and consumption reports etc. We then proceeded to automate business process like, Salary processing, compensation processing, risk assessment etc. we have reduced the time to answer queries from 2 days down to one hour, Mean Time to fulfill a request has come down to 5 minutes (except IT hardware provisioning which is manual and not comes under AE) The overall business benefit realized is that efficiency of the over all delivery has increased by more than 30% as against the previous delivery mechanism, our C-SAT has increased from 8.2 to 9.1 in past 6 months ever since we have implemented AutomationEdge in our environment. Review collected by and hosted on G2.com.

MT

Mauro T.

This program is great!

Enterprise (> 1000 emp.)

4/9/2019

"Fast Implementation and Easy to Work With"

4/5

What do you like best about AutomationEdge?

It has a significantly strong Robotic process (what they advertise for). Exactly what we need regarding the future of automation and solution provider.

Nothing new, but the easy-to-use tool of the AutomationEdge can automate the simplest task with less work. Have great expectations in this. Review collected by and hosted on G2.com.

What do you dislike about AutomationEdge?

Perhaps the only thing that is being difficult, is the bot scheduling. The interface, even being friendly and simple, could have a little bit more options in customization and implementation. Review collected by and hosted on G2.com.

Recommendations to others considering AutomationEdge:

Using AutomationEdge, you can save precious time programming and automating simple (or even complex) tasks. Simple and easy-to-use interface.

Time and complexity is the way to go with AutomationEdge Review collected by and hosted on G2.com.

What problems is AutomationEdge solving and how is that benefiting you?

We are now, having less work to develope automations process, in order to automate simple, mundane tasks.

Also, saving precious time, that can be used to do other things, and no more extra hours of work. Review collected by and hosted on G2.com.

UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/30/2019

"Tool with robust features but complicated to use "

3.5/5

What do you like best about AutomationEdge?

it has the support of lots of external plugins and almost all scripting languages Review collected by and hosted on G2.com.

What do you dislike about AutomationEdge?

it is not user-friendly and it has very complicated ways to perform simple things Review collected by and hosted on G2.com.

IC

Verified User in Computer Software

Enterprise (> 1000 emp.)

3/19/2019

"Hassle Free Implementation"

4.5/5

What do you like best about AutomationEdge?

AutomationEdge team understood the process well and implemented the solution without much hassle. They stick to the timeline and completed the project on time. Review collected by and hosted on G2.com.

What do you dislike about AutomationEdge?

Not as such. As AutomationEdge was able to fullfill our requirement in automating Salesforce process and password reset process seamlessly, we didn't face any issue. Review collected by and hosted on G2.com.

Recommendations to others considering AutomationEdge:

If you are looking for a driven team with good quality product, you can go for AutomationEdge. Review collected by and hosted on G2.com.

What problems is AutomationEdge solving and how is that benefiting you?

Salesforce duplicate lead automation

Password reset in Remedyforce

Automating these processes has helped us reduce the TAT by 80% and 100% data availability in Salesforce. Review collected by and hosted on G2.com.

CI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/21/2019

"The best RPA and ITPA tool in the market"

5/5

What do you like best about AutomationEdge?

Fastest spreadsheet processing, no coding required, ready bots RPA tool. Used for automating Both ITPA and RPA processes using AutomationEdge. AutomationEdge provide F3 RPA bot which we can use the tool live for free. This gives confidance to go further with this tool. Review collected by and hosted on G2.com.

What do you dislike about AutomationEdge?

None at all. Its a very good and valueable tool with having all the features which we require. Review collected by and hosted on G2.com.

Recommendations to others considering AutomationEdge:

AutomationEdge is fastest tool for RPA and ITPA. This is very flexible and easy to use as there are various ready bots are available. Review collected by and hosted on G2.com.

What problems is AutomationEdge solving and how is that benefiting you?

With AutomationEdge, the backend and frontend processes are automated which increases speed, reduces error and increase efficiency and productivity. We benefited not only in terms of revenue generation but also increase customer experience Review collected by and hosted on G2.com.

II

Verified User in Insurance

Enterprise (> 1000 emp.)

1/11/2019

"Good option for mid level automation"

3/5

What do you like best about AutomationEdge?

Option to customize based on business rules Review collected by and hosted on G2.com.

What do you dislike about AutomationEdge?

Limitations with scheduling and instructure support. Review collected by and hosted on G2.com.