Oleksii K.
OK
Oleksii K.
Data Analyst
Mid-Market (51-1000 emp.)
"Improves processes with AI, but requires serious configuration"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like the use of AI functions in Automation Anywhere Agentic Process Automation and their gradual learning, which removes the main limitation of traditional RPA, especially its fragility. It learns from mistakes and takes them into account next time, making solutions more resilient. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Sometimes I notice that Automation Anywhere Agentic Process Automation gives slightly different answers to the same task, and the cost is somewhat higher compared to regular solutions. Also, if the input is unstructured, the program might invent data. The setup is not the easiest either; it requires serious work, such as setting up the infrastructure and coordinating all issues with IT security. It happens that non-standard data and the fragility of SAP can disrupt the process. Review collected by and hosted on G2.com.

RM
Roberto M.
MDR L1
Small-Business (50 or fewer emp.)
"Intelligent and autonomous automation with Process Reasoning Engine"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like the most is how it transforms the automation from a rigid system of tasks to a truly intelligent and autonomous ecosystem; instead of having to program every click and worry about the flow breaking with the slightest change, the Process Reasoning Engine allows the AI to understand the final goal, make logical decisions in real-time, and solve complex problems on its own, finally freeing us from constant exception management and allowing us to automate much more strategic business processes. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Although the technology is incredibly promising, what convinces me the least is the learning curve and the complexity of governance it introduces. Moving from a model based on fixed rules (RPA) to one based on the autonomous reasoning of AI makes it much more difficult to predict and audit exactly every action the agent takes. This demands an extremely strict human-in-the-loop supervision control and a greater effort in change management, as ensuring that the AI does not make erroneous business decisions or hallucinate in critical processes requires a level of design and monitoring that erases the simplicity of traditional automations. Review collected by and hosted on G2.com.

EP
Edgars P.
BDM
Mid-Market (51-1000 emp.)
"Autonomous AI Agents with Enterprise-Grade Governance and Scalability"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

Automation Anywhere Agentic Process Automation stands out because its Process Reasoning Engine (PRE) enables intelligent, autonomous decision-making. Being able to deploy AI agents that can plan, execute, and self-heal without constant manual direction feels like a meaningful step beyond traditional RPA. Its enterprise-grade governance capabilities—such as built-in auditability and data masking—also make it a strong fit for regulated environments. On the build side, the low-code AI Agent Studio helps teams create more advanced automation without needing extensive coding knowledge. For large-scale IT deployments, the Mozart Orchestrator’s unified composition and deployment within your VPC provide the control and scalability required for mission-critical processes. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Deployment can be complex in large environments, and the high cost of enterprise licenses may be a barrier for many organizations. The UI also has limitations, such as the lack of a search bar. Review collected by and hosted on G2.com.

Dhwanil K.
DK
Dhwanil K.
Data Designer / User Engagement
Enterprise (> 1000 emp.)
"Intuitive AI-Powered Automation with Reliable Performance and Strong Integrations"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like most about Automation Anywhere Agentic Process Automation is the amount of time it saves on everyday, repetitive work. Once the automations are set up, they run on their own and complete tasks consistently without needing constant supervision. I also appreciate that it helps cut down on manual errors, especially in processes that involve moving a lot of data between systems. Overall, it makes the workflow feel smoother and allows the team to focus on more meaningful work instead of getting stuck in repetitive steps. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

One thing I don’t love about Automation Anywhere Agentic Process Automation is that setting up and maintaining automations can sometimes take more effort than I expect. When a process changes, even a small update can mean going back into the bots and making adjustments, and that isn’t always quick. There’s also a bit of a learning curve in the beginning, especially if you’re not very technical. Even though the platform is powerful, it can still feel complex when you’re troubleshooting or trying to understand why a bot didn’t run the way you expected. Review collected by and hosted on G2.com.

CA
Carolina A.
Vendor Success Manager
Telecommunications
Enterprise (> 1000 emp.)
"Intelligent, Scalable Agentic Automation That Drives Real Efficiency"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like most about Automation Anywhere’s Agentic Process Automation is its ability to go beyond traditional rule-based automation and incorporate more intelligent, goal-oriented agents. The platform enables end-to-end automation by combining RPA with AI capabilities, allowing processes to adapt dynamically rather than follow rigid scripts.

I also appreciate its scalability and ease of integration with enterprise systems, which makes it suitable for complex, cross-functional workflows. The user-friendly interface and strong governance features make it easier to manage automations securely while empowering both technical and non-technical users.

Overall, it helps drive efficiency, reduce manual effort, and unlock more strategic value from automation initiatives. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

What do you dislike about Automation Anywhere Agentic Process Automation?*There is not much to dislike about the platform. If I had to mention something, I would say that some advanced functionalities require specialized knowledge and additional training to fully leverage their potential. The user interface could also be simplified in certain areas to make onboarding easier for new users. Overall, the platform is robust, reliable, and continues to evolve with new capabilities Review collected by and hosted on G2.com.

Surya I.
SI
Surya I.
Generative AI Developer
Enterprise (> 1000 emp.)
"Powerful Low-Code RPA + AI Automation That Boosts Efficiency"
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like how it combines RPA with AI-powered automation in one platform. The low-code development experience makes it easy to build workflows, and the integration options work well with enterprise applications. It has helped automate repetitive tasks, improve efficiency, and reduce manual effort while remaining easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

While the platform is powerful, some advanced AI workflows have a learning curve. Debugging complex automations can be time-consuming, and I would like to see more detailed documentation and additional real-world examples for some of the newer agentic AI features. Review collected by and hosted on G2.com.

Apurva K.
AK
Apurva K.
Data engineer
Mid-Market (51-1000 emp.)
"Efficient Agentic Automation with Smart Next-Step Suggestions"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

Few features I liked about Automation anywhere agentic process automation is it could understand the requirement and suggest the approach instead of manually doing it. The next step identification pretty much on point and could help automate the process quickly than before.The support is also helpful on the kind of prompts to use and how to refine them for usecase.It has been really efficient since the timeline for each project has reduced well. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Like any other AI tool, Automation anywhere agent also needs some learning and review. Human interaction and quick checking after every step is produced is important. UI-based automations like screen recording or web scraping is not efficient as such, those steps need entirely manual interaction. Review collected by and hosted on G2.com.

Tanuj M.
TM
Tanuj M.
Sr. QA & Product support analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Effortless Automation with Comprehensive Solutions"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

I appreciate using Automation Anywhere Agentic Process Automation to automate projects. It really helps me reduce complex workflows into systematic ones. I find the copilot feature useful for solving problems, as it provides lots of details about my tasks. I use it for extracting data from emails and for calculations and possible steps of tasks, making my work easier. The initial setup was simple and easy. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

I find that it provides all possible solutions but in rare cases, I experience a lack of information in the solution. Review collected by and hosted on G2.com.

Vasanth Kumar V.
VV
Vasanth Kumar V.
Automation Lead
Small-Business (50 or fewer emp.)
"Reliable Automation Platform for Large-Scale Business Processes"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

Automation is its ability to automate repetitive and rule-based tasks with minimal manual intervention. The platform is very user-friendly and allows both developers and business users to design bots using a visual interface. Features like the Control Room, reusable components, and easy integration with web applications make development and deployment efficient. It has helped our team automate processes such as data extraction, file handling, and system updates, which significantly reduced manual effort and improved accuracy. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

One thing that could be improved in Automation Anywhere Agentic Process Automation is the learning curve for beginners when working with advanced automation features. Some components and error-handling configurations require experience to implement effectively. In addition, debugging complex bots can sometimes take time, especially when multiple applications are involved. However, with proper documentation and practice, these challenges become easier to manage. Review collected by and hosted on G2.com.

Ankit .
A
Ankit .
Data Analyst
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Browser-Based Developer Environment Eliminates Heavy Desktop Maintenance"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

Because AA’s developer environment runs entirely in a web browser, our IT team can avoid installing, updating, and maintaining heavy desktop software across hundreds of developer workstations. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Intelligent document processing and the built-in process mining tools are often seen as less advanced than those in other RPA tools, such as Power Automate and UiPath. Review collected by and hosted on G2.com.