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Automation Anywhere Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Automation Anywhere Media

Automation Anywhere Demo - Automation 360
Unleash your business through the power of automation
Automation Anywhere Demo - Automation Anywhere Robotic Interface (AARI)
AARI Product
Automation Anywhere Demo - Discovery Bot
Discover and Document Processes to Accelerate Automation all in a Single Intelligent Automation Platform
Automation Anywhere Demo - Enterprise Cloud
Enterprise Cloud
Automation Anywhere Demo - Digital Workforce
Benefits of the Digital Workforce
Automation Anywhere Demo - Bot Insights Screenshot
Bot Insights Screenshot
See how you can intelligently extract, organize, and inject data into workflows with Document Automation.
Play Automation Anywhere Video
See how you can intelligently extract, organize, and inject data into workflows with Document Automation.
Customer Support Agentic Solution: AI Agents Deliver Faster Resolutions and Improved CX
Play Automation Anywhere Video
Customer Support Agentic Solution: AI Agents Deliver Faster Resolutions and Improved CX
Accounts Payable Automation: Faster Invoice Handling and Payment Accuracy
Play Automation Anywhere Video
Accounts Payable Automation: Faster Invoice Handling and Payment Accuracy
GenAI for Medical Record Extraction: Automated After Visit Summary and Patient Discharge Plan
Play Automation Anywhere Video
GenAI for Medical Record Extraction: Automated After Visit Summary and Patient Discharge Plan
AI Agents for Financial Services: Lending Automation with Risk Scoring and Document Processing
Play Automation Anywhere Video
AI Agents for Financial Services: Lending Automation with Risk Scoring and Document Processing
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Automation Anywhere Reviews (5,542)

View 9 Video Reviews
Reviews

Automation Anywhere Reviews (5,542)

View 9 Video Reviews
4.5
5,543 reviews

Pros & Cons

Generated from real user reviews
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RC
QA Specialist
Mid-Market (51-1000 emp.)
"Always the Automation tools will help user to preform the repetitive (Boring) tasks hassle free"
What do you like best about Automation Anywhere?

Automation Anywhere is a super helpful RPA platform. It's great for automating those boring, repetitive tasks, which frees everyone up and makes things more efficient with fewer mistakes. Their Automation 360 platform is cloud-based, so it's really flexible and can grow with your needs for any digital changes you're making. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere?

Users often need additional training or developer support to unlock the full potential of cognitive automation.

Frequent updates to the cloud platform can sometimes lead to compatibility issues or force users to revalidate existing bots. Review collected by and hosted on G2.com.

Immaculate M.
IM
Communications Specialist
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Employee"
What do you like best about Automation Anywhere?

It’s just way a head of time. Not sure on what are the implications Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere?

Not sure… it’s just too technical and not every lay man will understand Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Enterprise (> 1000 emp.)
"Automate literally everything"
What do you like best about Automation Anywhere?

I'm using different RPA tools for the past 2 years in my organization. Among those tools Automation Anywhere is one of the best tool which is more stable and have wide variety of options to automate all the tasks in any application or web related things. This tool is best for automating all ERP's such as SAP, Oracle etc. I used this tool to automate BMC using it's API via Automation Anywhere and it is very stable and withing in seconds tasks are getting completed and literally zero error. The dynamic link library option for automating SAP is really fast and reliable. My favorite option in this tool is MetaBot and we use this to avoid repetition of developing same task. The best part of this tool is that once we deploy our bots we can monitor them using the enterprise control room orchestrator API and also the analytical and graphical view of the number of Bots running or faulted bots etc is very easy to understand in a quick glance. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere?

The first and foremost thing I hate about this tool is that the user interface is not attractive and not easy as like other RPA tools. Another thing I don't like in this tool is that in the command tab there is no search option for activities so the user have to scroll down and expand and search themselves for finding a particular activity which will result in time waste. Review collected by and hosted on G2.com.

AA
Pre sales Consultant
Enterprise (> 1000 emp.)
"Robotic Process Automation"
What do you like best about Automation Anywhere?

User-Friendly Interface

Cloud-Native Architecture

Intelligent Automation -AI/ML

Analytics & Insights - BOT Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere?

Licensing & Cost Structure

Bot Limitations

Error Handling Review collected by and hosted on G2.com.

Semih .
S
RPA Developer
Mid-Market (51-1000 emp.)
"Automation Anywhere RPA"
What do you like best about Automation Anywhere?

I like the customer service, when I face a problem in rpa, I raise a ticket, and get quick help from Automation Anywhere team.

I also like the building code in AA platform, it is easy to use. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere?

It can take time to use few packages like sharepoint,outlook packages since it needs some informations to be filled. Review collected by and hosted on G2.com.

HM
Data Scientist
Mid-Market (51-1000 emp.)
"Streamlining Workflows Effortlessly"
What do you like best about Automation Anywhere?

Automation Anywhere stands out for its cloud-first, web-based architecture, which makes it incredibly easy to deploy and scale without the burden of heavy infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere?

While powerful, Automation Anywhere can have a steep learning curve for complex automations and occasional stability issues in the bot builder. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Powerful, Scalable, and Intuitive"
What do you like best about Automation Anywhere?

Having developed both in traditional languages and in all RPA platforms, I appreciate how Automation Anywhere offers an intuitive, user-friendly interface. For both seasoned and citizen developers, this makes barrier to entry and the time needed to get up to speed building automations much less than I have seen on other platforms. Additionally, the sheer volume of features, from AI to Document Automation to integration with dozens of top-tier systems, makes Automation Anywhere an indispensable tool to have. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere?

There are times when getting technical support is difficult, but this is not uncommon in the industry when dealing with complex issues. I struggle sometimes with the need to walk through the same basic steps with Tier 1 Support multiple times before I can get an issue escalated and dig further into matters. Review collected by and hosted on G2.com.

Ranjeet K.
RK
Mulesoft Developer
Enterprise (> 1000 emp.)
"RPA is a modern era demand"
What do you like best about Automation Anywhere?

RPA robotic process automation is very helpful in processing and automating our task service data quickly and effectively. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere?

As of now, do not dislike it; once you explore more, you will surely find some loops or need improvement for any specific requirements. Review collected by and hosted on G2.com.

NG
Lead
Enterprise (> 1000 emp.)
"Awesome automation tool for process automation"
What do you like best about Automation Anywhere?

I have been used AA for more than 7 years both cloud and desktop both works good, document automation are very useful Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere?

Some times in API not able to get the response quickly Review collected by and hosted on G2.com.

RQ
Software Analyst
Small-Business (50 or fewer emp.)
"Save time working with this business process automation software"
What do you like best about Automation Anywhere?

I like the ability to develop and automate processes, and having a lot of free time is one of its significant advantages; it also reduces errors, and the technical support is excellent to help with any questions you have regarding this RPA. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere?

It is software that offers good functions to automate, and nothing is negative about it. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

16 months

Average Discount

14%

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Automation Anywhere Features
Visual Editor
Workflow Recording
Pre-Built Templates
Bot Scheduling
Attended Automation
Unattended Automation
OCR
Machine Learning
NLP
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