Harshit K.
HK
Harshit K.
Project Coordinator
Mid-Market (51-1000 emp.)
"Agentic Process Automation That Streamlines Multi-Step Workflows."
4.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

Agentic Process Automation offered by Automation Anywhere helps to automate business processes involving several steps, systems and decisions. This way one can automate repetitive tasks, transfer information from one application to another, and sustain processes without human supervision at each step. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Sometimes testing may be needed to set up workflows with multiple conditions because in different business cases different actions have to be performed. Review collected by and hosted on G2.com.

SB
Sapna B.
Enterprise (> 1000 emp.)
"Easier, More Reliable Automation with Less Custom Scripting"
3.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like best about Automation Anywhere Agentic Process Automation is that it helps solve some of the common challenges we face while developing and maintaining automation scripts. In traditional automation, we often have to write complex logic to handle exceptions, different input formats and changing business scenarios.For example, in a ticket processing automation, users may submit request in different formats, requiring multiple validation checks and exception handling scripts. Agentic automation can understand the context, determine the appropriate action and handle many of these variations with less custom scripting. This reduces maintenance effort,improve process reliability and allow us to focus more on enhancing the automation rather than constantly fixing edge cases. Its easy to use and to implement. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

What i like least is that it takes some time to learn in the beginning, The platform has many useful features but understanding how to use the agentic capabilities effectively requires practice and experience. Once you get familiar with it, it becomes much easier to work with. Review collected by and hosted on G2.com.

NB
Neeraj B.
QA Lead
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Strong Productivity Gains, Though the Learning Curve Takes Time"
3.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like best about the Automation Anywhere Agentic Process Automation helps me to reduce the manual effort work of us and helps team to focus on more valuable customer facing work. As a Territory Manager, a lot of time goes into repetitive tasks such as collecting data from different systems, preparing reports, tracking opportunities and following up on routine actions. It has the potential to bring these activites together and automating intelligently, while preparing a weekly sales review, I often need to gather information from emails, CRM systems and various reports it will take hours to complete the task but with the help of this platform system can collect the required data, summarize key updates, highlights exceptions and present actionable insights automatically. This allows me to spend more time engaging with customers and supporting the sales team rather than on routine work. It helps in to underdstand contex, make decisions based on predefined rules which makes the process more efficient and less dependent on constant human monitoring. Overall i see it as a practical tool for improving productivity, accelerating decision making and helping teams work smarter. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

The biggest challenge is the learning curve, setting up and managing advanced agentic automations can be complex intially and business users may need customer support or training to use the platform effectively. Review collected by and hosted on G2.com.

Jose Luis G.
JG
Jose Luis G.
Solutions Arquitect
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"RPA with Automation Anywhere"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

The best thing about Automation Anywhere is its versatility in terms of predefined commands, there is a wide variety of predefined instructions for use by developers unlike its competitors, I also recommend the artificial intelligence part that is quite advanced.

In addition to the certification facilities provided by the tool and educational support Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Maybe the only thing I don't like is that the tools to manage the control room are a bit complicated at the beginning and the community part is still growing, so it is necessary to license to promote production Review collected by and hosted on G2.com.

NB
Neeraj B.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Saves Time in SAP with Accurate Automation—Frees Us for Higher-Value Work"
3.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

From my experience working with SAP Module in my organization, the biggest benefit is that it saves time on repetitive tasks. Many activities involving checking data,updating record and following the same process repeatedly. Automation Anywhere helps automate these activities making the process faster and more accurate. It also reduce the chances of manual mistakes. This gives me more time to support users and works on task that needs manual attention. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

Business exceptions that cannot be fullly automated. Another challenge is that whenever there are changes in SAP transactions or business workflows, the automation needs to be tested and updated again which takes time. I also feel that for business users with limited technical knowledge, troubleshooting failed automations could be simpler with more detailed error messages and easier monitoring. Review collected by and hosted on G2.com.

Sachin S.
SS
Sachin S.
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Transforms Traditional RPA into an Autonomous, Goal-Driven Ecosystem"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

praised for its unique ability to evolve traditional, rigid Robotic Process Automation (RPA) into an autonomous, goal-directed ecosystem.The standout capabilities of the platform focus on several key strengths:1. Goal-Directed Autonomy & The Process Reasoning Engine (PRE)Dynamic Problem Solving: Instead of breaking when a user interface changes or an unexpected variable appears, the built-in Process Reasoning Engine (PRE) allows AI agents to dynamically adapt, reason through exceptions, and self-correct to meet the end goal. Resilient Automations: Features like the Generative Recorder utilize computer vision and deep process metadata to maintain stable automations even if screen layouts, buttons, or underlying application structures shift. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

While Automation Anywhere Agentic Process Automation (APA) offers powerful cognitive capabilities, technical users and enterprise architects on platforms like G2 and Reddit's RPA community frequently point out several critical drawbacks. The most notable complaints center on cost, technical complexity, and the inherent unpredictability of blending generative AI with traditional workflows Review collected by and hosted on G2.com.

Jatinder Singh B.
JB
Jatinder Singh B.
Mid-Market (51-1000 emp.)
"Intelligent Automation That Boosts Efficiency"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I use Automation Anywhere Agentic Process Automation to automate my daily tasks, which has simplified repetitive tasks like data entry and reporting, improving accuracy, saving time, and increasing overall efficiency. I like its ability to automate complex processes, improve efficiency, and lessen the burden of manual tasks. I appreciate its scalability, ease of use, and capability to improve productivity through intelligent automation. I find the workflow automation and bot management features particularly valuable as they simplify tasks, save time, and improve accuracy. The setup was relatively easy with straightforward configuration and helpful documentation. Overall, I rate it 9 out of 10 because it is a reliable automation platform that improves efficiency and reduces manual efforts. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

The user interface could be more intuitive and troubleshooting bot errors could be simpler. Review collected by and hosted on G2.com.

Amita .
A
Amita .
Small-Business (50 or fewer emp.)
"Bridges AI with Deterministic Tasks, But Pricing and Learning Curve Challenging"
4/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like Automation Anywhere Agentic Process Automation for its ability to bridge deterministic execution with probabilistic AI reasoning. The context intelligence graph and native RAG, universal orchestration, built-in AI evaluation, and advanced document automation are features that stand out to me. These contribute to drastic resolution in bot maintenance costs, accelerated time to market for new automation, and infinite scalability without human bottlenecks. It also maximizes return on existing software investment. Additionally, I found the initial setup to be relatively straightforward. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

The pricing structure of Automation Anywhere Agentic Process Automation is complex and high cost, which can be challenging to navigate. There is a high cognitive load and a steep learning curve involved, making it difficult to become proficient quickly. Debugging non-deterministic failures is cumbersome. Integration inconsistencies and edge case bugs add to the frustration. Additionally, the software strains local infrastructure resources. Review collected by and hosted on G2.com.

Foram C.
FC
Foram C.
Enterprise (> 1000 emp.)
"AI-Driven End-to-End Automation with Enterprise-Grade Governance"
5/5
What do you like best about Automation Anywhere Agentic Process Automation?

What I like best about Automation Anywhere Agentic Process Automation (APA) is that it goes beyond traditional RPA by combining AI agents, workflow orchestration, RPA bots, document processing, and governance in a single platform. Instead of just automating repetitive tasks, APA is designed to handle end-to-end business processes that require decision-making, adaptability, and collaboration across systems. [automation...ywhere.com], [docs.autom...ywhere.com]

Some standout strengths are:

AI + Automation in one platform – APA blends generative AI, AI agents, and traditional automation capabilities, reducing the need to stitch together multiple tools. [automation...ywhere.com], [g2.com]

Enterprise-grade governance – Security, compliance, auditability, and control are built into the platform, which is essential for regulated industries such as banking, healthcare, and finance. [docs.autom...ywhere.com], [roboticsan...onnews.com]

Human-in-the-loop capabilities – The platform allows AI agents and humans to work together, escalating exceptions or approvals when needed instead of forcing complete automation. [docs.autom...ywhere.com], [youtube.com]

Natural language interactions – Business users can interact with automations and agents through conversational interfaces, making automation more accessible beyond technical teams. [roboticsan...onnews.com], [automation...ywhere.com]

Scalability across enterprise processes – It can orchestrate actions across multiple departments, applications, APIs, and bots, enabling broader digital transformation initiatives. [automation...ywhere.com], [navtools.ai] Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

“The main drawback is the learning curve and implementation complexity. While the platform offers powerful AI-driven automation capabilities, organizations may need specialized expertise and investment to deploy and scale solutions effectively Review collected by and hosted on G2.com.

Oluwaferanmi S.
OS
Oluwaferanmi S.
Service Desk Support Analyst 1st/2nd Line
Mid-Market (51-1000 emp.)
"Efficient Automation with Room for Improved Training"
3.5/5
What do you like best about Automation Anywhere Agentic Process Automation?

I like the efficiency of Automation Anywhere Agentic Process Automation, as it significantly reduces operational redundancy by 70% while meeting SLAs. The detailed logs and detailed mapped processes make it invaluable to my work. I also enjoy how it fully automates tasks, including effectively automating repetitive ones such as administrative tasks, and how it analyzes existing processes to replicate efficient new ones. Additionally, I appreciate the quick user resolutions that I've never experienced before. Review collected by and hosted on G2.com.

What do you dislike about Automation Anywhere Agentic Process Automation?

I think it could be more user-friendly, and there should be adequate training for staff to understand how Automation Anywhere Agentic Process Automation works. Review collected by and hosted on G2.com.