--- title: Automation Anywhere Agentic Process Automation Reviews meta_title: 'Automation Anywhere Agentic Process Automation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 5627 reviews by the users' company size, role or industry to find out how Automation Anywhere Agentic Process Automation works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 5627 scale: '5' date_modified: '2026-08-14' parent_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- # Automation Anywhere Agentic Process Automation Reviews **Vendor:** Automation Anywhere **Category:** [AI Orchestration Software](https://www.g2.com/categories/ai-orchestration) **Average Rating:** 4.5/5.0 **Total Reviews:** 5,627 ## About Automation Anywhere Agentic Process Automation Automation Anywhere is the global leader in Agentic Process Automation (APA), transforming how organizations put AI to work. Our platform combines specialized AI agents, generative AI, and end-to-end process automation—including process discovery, RPA, document processing, and advanced analytics—all built on a foundation of security and governance. We empower businesses worldwide to unlock productivity, elevate customer experiences, and drive new revenue streams. Guided by our vision to fuel the future of work, we unleash human potential through Agentic AI-powered automation. Learn more at https://www.automationanywhere.com. ## Automation Anywhere Agentic Process Automation Pros & Cons **What users like:** - Users find the **ease of use** in Automation Anywhere Agentic Process Automation makes bot development simple and efficient. (84 reviews) - Users love the **ease of automating tasks** with Automation Anywhere, enjoying its intuitive interface and time-saving capabilities. (71 reviews) - Users appreciate the **efficiency** of Automation Anywhere, simplifying automation and enhancing process performance across various applications. (43 reviews) - Users admire the **ease of automation** with Automation Anywhere, enabling non-coders to effortlessly create bots. (42 reviews) - Users appreciate the **intuitive user interface** of Automation Anywhere, enhancing automation ease and efficiency across processes. (42 reviews) - Bot Creation (35 reviews) - Users value the **seamless automation capabilities** of Automation Anywhere, appreciating its user-friendly interface and extensive platform integration. (32 reviews) - Cloud Services (32 reviews) - Features (32 reviews) - Intuitive (31 reviews) **What users dislike:** - Users find the **pricing model complex and high** , which can be challenging for small teams or individuals. (28 reviews) - Users face a **steep learning curve** with Automation Anywhere, particularly when navigating advanced features and complex workflows. (27 reviews) - Users note the **missing features** in Automation Anywhere, impacting functionality and complicating automation tasks. (25 reviews) - Users frequently face **software bugs** that disrupt automation tasks and lead to frustrating experiences throughout the process. (22 reviews) - Users struggle with **bot issues** like complex UI, debugging challenges, and the steep learning curve for beginners. (20 reviews) - Slow Performance (16 reviews) - Technical Issues (16 reviews) - Complexity (15 reviews) - Poor Customer Support (15 reviews) - Steep Learning Curve (15 reviews) ## Automation Anywhere Agentic Process Automation Reviews ### 1. Effortless Bot Building with Intuitive Drag-and-Drop Interface **Rating:** 4.5/5.0 stars **Reviewed by:** gulshan d. | Salesforce developer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** I like how easy Automation Anywhere is to use, especially its clean interface and drag-and-drop features that make creating bots straightforward. It integrates smoothly with different applications and systems, which makes it easier to automate end-to-end business processes. In my experience, the bots run reliably and help cut down repetitive manual work, which improves overall productivity. The platform also delivers good value by saving time and reducing operational effort. The onboarding materials and support have been helpful both when getting started and when troubleshooting issues. I also appreciate the AI capabilities, which make it possible to automate more complex tasks and build smarter automation solutions. **What do you dislike about Automation Anywhere Agentic Process Automation?** At times, the UI can feel complex for new users, and debugging bots can take a while when errors aren’t explained clearly. Some integrations also require extra configuration, which can make the initial setup more challenging than expected. Performance may slow down as well when running large or more complex automation processes. Licensing and pricing can be expensive for smaller teams, which may impact overall ROI. While the support and onboarding resources are helpful, quicker responses for technical issues would improve the experience. The AI features are useful, but they could be easier to configure and more consistent in day-to-day use. Overall, simpler debugging, smoother integrations, stronger performance at scale, more flexible pricing, and easier AI configuration would make the platform even better. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Automation Anywhere Agentic Process Automation helps reduce repetitive manual work, including data entry, report generation, and moving data between different systems. The user-friendly interface makes it easier to build, manage, and maintain automations, and the integrations help connect applications to improve overall workflow efficiency. It also boosts performance by completing repetitive tasks faster and reducing human error, which saves time and lowers operational costs for better ROI. The available support and onboarding resources make adoption smoother for teams. In addition, its AI capabilities help automate more complex processes and enable smarter decision-making, so employees can spend more time on higher-value work. ### 2. Effortless Automation with Comprehensive Solutions **Rating:** 4.0/5.0 stars **Reviewed by:** Tanuj M. | Sr. QA & Product support analyst, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** I appreciate using Automation Anywhere Agentic Process Automation to automate projects. It really helps me reduce complex workflows into systematic ones. I find the copilot feature useful for solving problems, as it provides lots of details about my tasks. I use it for extracting data from emails and for calculations and possible steps of tasks, making my work easier. The initial setup was simple and easy. **What do you dislike about Automation Anywhere Agentic Process Automation?** I find that it provides all possible solutions but in rare cases, I experience a lack of information in the solution. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** I use Automation Anywhere Agentic Process Automation to simplify complex workflows into systematic ones and automate data extraction from emails. The copilot feature provides detailed task insights and helps with calculations and potential steps. ### 3. A very intuitive and trusthworthy RPA development tool **Rating:** 4.5/5.0 stars **Reviewed by:** Alejandro V. | Automation Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** It has a responsive and easy to understand UI. It also has constant updates that improve the overall platform. It has a well unified platform that has testing, deployment, development, and more, and it is easy to navigate between all of them. The credentials vault and roles admin menu are easy to understand and work with. **What do you dislike about Automation Anywhere Agentic Process Automation?** The customer support could be a little better, there were some occasion in which we had a specific issue with a client, and when trying to reach out the customer support and fix the issue it was very slow and the solution was not as good as expected. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** It was pretty useful when trying to solve automation projects and solutions. Anything from automating webiste, document data extraction, email, software, RDP connections, Databases, Excel and much more. It was our main go to technology when trying to solve automation problems and to offer a full, complete and trusthworthy solution to our clients. Which most of the times were very happy with the solution and it's performance. ### 4. Streamlining Processes with User-Friendly RPA **Rating:** 5.0/5.0 stars **Reviewed by:** Vandana G. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** July 15, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** Automation Anywhere is praised for its intuitive interface, making it accessible even for those with limited coding experience.The platform simplifies the ease of implementation and deployment of bots.Users find the technical support team responsive and the FAQs helpful.Automation Anywhere integrates well with various applications like Excel, Salesforce, and SAP **What do you dislike about Automation Anywhere Agentic Process Automation?** More core programming attributes support is needed, like support for more types of variables and .NET framework features, to reduce reliance on DLLs/scripts for additional automation. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Automation Anywhere's RPA (Robotic Process Automation) addresses issues like high volumes of repetitive tasks, human error, and slow processing times by automating these processes. This benefits organizations by increasing efficiency, reducing costs, and freeing up employees for more strategic work. For example, RPA can automate tasks like invoice processing, order fulfillment, and claims processing, leading to faster turnaround times and improved customer satisfaction ### 5. Reliable RPA platform for process automation **Rating:** 3.5/5.0 stars **Reviewed by:** Ujjwal K. | Senior Operations Analyst, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** What I like best about Automation Anywhere is its ability to simplify complex and repetitive processes through automation. The platform have a very user-friendly interface, so even people without deep technical expertise can get started. It also provides strong scalability, allowing businesses to start small and later expand automation across multiple departments. Another plus point is its integration with various enterprise applications, which makes it easier to fit into existing workflows. Overall, it helps organizations save time, reduce manual errors, and improve efficiency. **What do you dislike about Automation Anywhere Agentic Process Automation?** Sometimes the learning curve can be little steep in the beginning, specially for people who are totally new to RPA. Few advanced features also need more documentation to be easily understandable. Pricing could be more flexible for small businesses. However, these are not major blockers once you get used to the platform. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Automation Anywhere is helping in solving the problem of repetitive and rule-based tasks which earlier consume lot of manual effort. Many processes like data entry, report generation, invoice processing and moving information between different systems can be automated easily. This not only save time but also reduce mistakes which usually happen when the same work is done again and again by people. Another benefit is that it can handle large volume of data without getting tired or losing accuracy, something which is very hard for human teams. Because of this, overall productivity of the organization increase and employees are able to focus on more valuable and strategic activities instead of wasting energy on manual jobs. In long run it also bring cost savings and make operations more efficient. ### 6. I have hands-on experience in Robotic Process Automation, focusing on automating business processes **Rating:** 4.5/5.0 stars **Reviewed by:** Arnab K. | Software Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** Automation Anywhere makes it very easy to automate repetitive tasks with its user-friendly interface and low-code approach. I like how it provides a wide range of ready-to-use bots, strong integration capabilities, and built-in analytics to track performance. The Bot Store is very helpful for quick deployment, and the cloud-native platform allows scaling automation across processes with flexibility. Overall, it saves time, reduces errors, and helps focus on more value-added work. **What do you dislike about Automation Anywhere Agentic Process Automation?** While Automation Anywhere is powerful, sometimes the learning curve can be steep for beginners, especially in handling advanced features. The bot performance may vary depending on system resources, and debugging complex workflows can take time. Licensing and cost structure can also be a challenge for small-scale implementations. Additionally, occasional stability issues during large-scale deployments and the need for stronger community support are areas that could be improved. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Problems Automation Anywhere – RPA is solving: Automation Anywhere helps in eliminating repetitive, rule-based, and time-consuming tasks such as data entry, report generation, and ticket management. It reduces manual errors, improves process accuracy, and saves a significant amount of time. How it benefits me: By automating these tasks, I can focus more on critical and strategic work instead of routine activities. It improves productivity, efficiency, and consistency in operations while providing better insights through analytics. Overall, it has helped me grow my skills in automation while also adding value to the business. ### 7. I am a Lead IT Recruiter **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu (Henry) S. | Lead Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** Automation Anywhere is widely appreciated for its easy-to-use interface, drag-and-drop bot creation, and minimal coding requirements, making it accessible for both technical and non-technical users. Its cloud-native platform supports scalable, secure, and efficient automation across various business functions. With features like IQ Bot for intelligent document processing, real-time analytics, and seamless integration with tools like Excel, SAP, and APIs, it helps organizations automate complex workflows with ease. The Control Room ensures strong governance and scheduling, while role-based access, credential vaults, and version control enhance security and manageability. It’s ideal for reducing manual effort, improving accuracy, and accelerating digital transformation across industries. **What do you dislike about Automation Anywhere Agentic Process Automation?** While Automation Anywhere is a powerful RPA platform, some users find certain aspects challenging. The initial setup and infrastructure configuration—especially for on-premise deployments—can be complex and time-consuming. There can also be a steep learning curve for advanced features, and the debugging process is not always intuitive. Occasionally, users report performance issues with large-scale bots or when handling unstructured data. Licensing and pricing may feel costly for smaller businesses, and some updates can introduce bugs or require rework. Additionally, documentation and support response times may not always meet expectations, particularly during urgent issues. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Automation Anywhere helps solve problems related to repetitive, manual, and time-consuming tasks by automating them with software bots. This reduces human error, improves accuracy, and frees up employees to focus on more strategic, value-added work. It also enhances process efficiency, ensures better compliance, and speeds up operations across departments like finance, HR, IT, and customer service. For businesses, this leads to cost savings, higher productivity, and a smoother digital transformation journey—ultimately enabling faster decision-making and improved customer experiences. ### 8. Great platform to fulfill not just RPA but beyond **Rating:** 4.0/5.0 stars **Reviewed by:** Padmakumar C. | Sr. RPA Analyst, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** A360 is a powerful RPA platform that excels in providing an intuitive, user-friendly interface, making automation accessible even to those without extensive programming knowledge. Its comprehensive features, including IQ Bots for cognitive automation and Process Discovery for identifying automation opportunities, support end-to-end business process automation. The cloud-native architecture and extensive Bot Store ecosystem offer flexibility, scalability, and time-saving pre-built solutions. Additionally, its AI and ML integrations extend capabilities to handle complex use cases, while community resources like Automation Anywhere University and the Pathfinder Community foster skill-building and engagement for developers and professionals alike. **What do you dislike about Automation Anywhere Agentic Process Automation?** However, there are areas where improvement could enhance the platform's user experience further. The cost of enterprise-grade licenses and add-ons can be a barrier for smaller businesses. Users occasionally report performance challenges with large datasets and stability concerns with frequent version updates. While basic features are accessible, advanced tools often require deeper technical expertise, which can slow adoption. Additionally, some users experience delays in customer support for more complex issues. Despite these challenges, Automation Anywhere remains a robust platform for organizations seeking scalable and intelligent automation, though refining these aspects could boost its accessibility and reliability even further **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Automation Anywhere addresses several challenges in business process automation by reducing manual effort, enhancing efficiency, and minimizing errors. It helps organizations automate repetitive, rule-based tasks, freeing up human workers to focus on more strategic, high-value activities. Additionally, its cognitive automation capabilities enable companies to process unstructured data, such as documents and emails, improving decision-making and operational speed. The cloud-native approach ensures scalability and accessibility, making it easy to deploy and manage bots across different environments. For me, as an RPA developer, Automation Anywhere serves as a valuable tool to streamline workflows, optimize business processes, and enhance productivity. Its robust automation framework allows you to build and deploy bots efficiently, reducing the time spent on mundane tasks. Since you're expanding your skills into containerization and OpenShift, integrating RPA with cloud and Kubernetes-based environments could open up new opportunities for automation at scale. If you'd like, I can help you explore how to leverage Automation Anywhere in containerized environments! ### 9. Excellent and flexible RPA platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jim M. | RPA Developer II, Enterprise (> 1000 emp.) **Reviewed Date:** March 24, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** The tools (packages) available for building RPA automations is extensive. The UI is easy to use and has two different ways of viewing the code, both of which are extremely visual. Having many different types of variables to choose from like string, number, Boolean, table etc. allows you to structure inputs and outputs well and handle most situations. The platform makes capturing parts of any web page or desktop application easy. Being able to break the steps of an automation down into smaller sub-tasks and re-usable components accelerates development and makes the code more manageable. The platform also allows you to trigger automations with file drops or even e-mail, as well as scheduling the automation at specific times of day, days of the week and more. Lastly, being able to call APIs allows for easy integration with other platforms, services, and automations. Implementing an automation is also extremely easy . **What do you dislike about Automation Anywhere Agentic Process Automation?** Having multiple developers work on the same project is difficult as once one person has code checked out they are the only one who can edit. There is no 'merge code' functionality as there is on other development platforms. Documentation for each package (feature) could be improved with more examples, screenshots, tips, and use cases. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** We are using RPA to ease workflow in many areas of the company from Finance to Operations to HR functions. Many repetitive tasks and in some cases, an entire process is being automated, saving hundreds of manual hours of work. In some cases we are using RPA to reduce defects and risk as well. ### 10. RPA - A true breakthrough in programming business processes that seemed impossible. **Rating:** 5.0/5.0 stars **Reviewed by:** jack s. | System Integration / Automation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** Automation Anywhere makes it easy to create automations for both the beginner and the seasoned Automator. Its versatility is tremendous with both built in modules and functions plus the ability to add custom Python or Scripting to accomplish the task at hand. Furthermore, the recorder feature makes integration with 3rd party applications its most powerful feature. The ability to duplicate user mouse actions, copy and paste data, and also efficiently loop thru html screens is a winner. I especially like the ability to capture multiple points on the screen in addition to recording or re-recording a single action this truly makes implementation quick and easy. **What do you dislike about Automation Anywhere Agentic Process Automation?** although the Automation Anywhere customer support is top notch and very responsive. the need to improve the time to repair for bugs and new features is very evident. My expectation is that if a get function is provided it should always be paired with a set function. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** We are using RPA in as many situations as possible. We have automations that produce 100s of automated ours / month and others that are much smaller running daily and saving 1 hour or less to produce a report. The biggest intangible benefit is data accuracy. Our users now trust the Bot results with great confidence. ### 11. Very good learning experience **Rating:** 5.0/5.0 stars **Reviewed by:** Marc M. | Business Automation Specialist, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** What I like the most about Automation Anywhere is that they provide a lot of very useful and easy to use "out of the box" action to implement in your automation flows to tackle real world business challenges. Automation Anywher comes with a variety of actions/tools like (APIs or Sharepoint) to integrate almost everything in your solutions. The WLM Workload Management feature will let you spread time critical tasks to a pool of bot runners to handle these transaction much quicker. But for me very special is the effort put into the courses, learning trails, delta trainings, #BotGames and the skill boosters which will create a enjoyable and interresting learning experience. **What do you dislike about Automation Anywhere Agentic Process Automation?** Sometimes I have problems finding the right content on the website. Especially in the AA University. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** We use Automation Anywhere at Ricoh to automate a lot of processes in different departments like HR, Annuity & Services, Supply Chain etc. . With all of our processes already deployed we save time for the business users to take care of the tasks which need human decisions. RPA helps us to handle customer queries much quicker then before. ### 12. Automation Anywhere - Trusted partner **Rating:** 5.0/5.0 stars **Reviewed by:** Ajay H. | Associate Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** October 22, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** It’s user interface is good,plug-ins provided are good, loved the ease of use. **What do you dislike about Automation Anywhere Agentic Process Automation?** It is not as systematic as blue prism, Ease of programming is better compared to other software **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** I recommended automation anywhere to my collegues this has reduced manual work to a great extent ### 13. Robotic Process Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Arun Kumar A. | Pre sales Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** User-Friendly Interface Cloud-Native Architecture Intelligent Automation -AI/ML Analytics & Insights - BOT **What do you dislike about Automation Anywhere Agentic Process Automation?** Licensing & Cost Structure Bot Limitations Error Handling **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Time Savings Integration with Security Tools Security Use Cases ### 14. Powerful, Scalable, and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** Having developed both in traditional languages and in all RPA platforms, I appreciate how Automation Anywhere offers an intuitive, user-friendly interface. For both seasoned and citizen developers, this makes barrier to entry and the time needed to get up to speed building automations much less than I have seen on other platforms. Additionally, the sheer volume of features, from AI to Document Automation to integration with dozens of top-tier systems, makes Automation Anywhere an indispensable tool to have. **What do you dislike about Automation Anywhere Agentic Process Automation?** There are times when getting technical support is difficult, but this is not uncommon in the industry when dealing with complex issues. I struggle sometimes with the need to walk through the same basic steps with Tier 1 Support multiple times before I can get an issue escalated and dig further into matters. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** The ability to quickly create automation processes for our business units allows them to focus on more value-add tasks rather than the mundane. Also the ability to help business units find those tasks and processes that are ripe for automation, to cure the "we don't know what we don't know" dilemma, has provided ongoing value to the teams. ### 15. Bots using AA **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Automation Anywhere Agentic Process Automation?** It is easy to learn the tool even for people with no programming/coding experience. It is a drag-and-drop interface. Speaking specifically about AA360, it is supported on both Windows and Linux systems and the bots can be controlled from anywhere. There are more actions available in AA360 compared to AA v11. **What do you dislike about Automation Anywhere Agentic Process Automation?** There are limitations in the complexity of the logic that can be built using AA. Transitioning from Automation Anywhere v11 to AA360 is a challenge and there is a lot of the bot that would have to be reworked. Some actions in the Image recognition package need not capture the data accurately the first time. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** You can easily learn the tool and make bots for a wide range of processes. These processes can be scheduled in the control room and monitored easily. It significantly reduces the time taken to do tasks manually. ### 16. It was a good tool **Rating:** 5.0/5.0 stars **Reviewed by:** Dineshkumar M. | Manager - RPA, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Automation Anywhere Agentic Process Automation?** It was a good tool compare to UIPath and Blue Prisem **What do you dislike about Automation Anywhere Agentic Process Automation?** Training sources are limited, The is no open source material available in the market(Internet) **Recommendations to others considering Automation Anywhere Agentic Process Automation:** System requirement is high **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Yes ### 17. One of the best RPA tools I have used **Rating:** 4.5/5.0 stars **Reviewed by:** Sriram M. | RPA Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Automation Anywhere Agentic Process Automation?** I have worked on multiple RPA tools but automation anywhere is the best. The reason would be the workspace baby develop the bots it's completely on browser. The control room activities are more easier to understand and I also worked on the Admin part to provide the access and deploy the bots . This is going to be the best, user-friendly RPA tool the document automation part is more easier to create and ball comparatively with the Other RPA tools. **What do you dislike about Automation Anywhere Agentic Process Automation?** The bot agent concept was good, but I have faded multiple issues with the bot agent where I have to restart the bot agent in case of device issue or sometimes where the bot execution got stuck and I need to restart the boat which requires the Admin access of the particular mission. So these are the actions which I dislike from automation, which I hope they could fix in the latest versions. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** All the day to day activities which we perform in multiple application which are browser specific or Microsoft applications like excel SQL, accessing the database and the mainframe applications which are quite difficult to automate using UI. Automation was feasible here with the help of terminal emulator commands. ### 18. Upcoming Era - Robotics process automation with AI **Rating:** 4.5/5.0 stars **Reviewed by:** Denil U. | Associate Developer, Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2024 **What do you like best about Automation Anywhere Agentic Process Automation?** Various aspects of business operations are much more reliable now. After migration from version 11 to 360 there was a huge change in the interface and it is very convenient to use than the older version. 360 comes up with more advancements like machine learning and AI integration for more comprehensive solutions. The tasks are more accessible and offered more integration with cloud services this helps to improve time and storage than older version. Overall the 360 helps me to save more time than older one with less efforts maximum results are now generated. **What do you dislike about Automation Anywhere Agentic Process Automation?** Some challenges are there while we implemented integration with existing systems and applications. Process control must be improved so that multiple users can do the enhancement and fix more easier. I felt like the process control must be some more optimised. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** With automation anywhere the repetitive tasks in business process can be automated with software bots. This tasks reduce our efforts in such fileds and it reduces the overall cost in business application. The bots are more faster and accurate with less error resulting in reliable outcomes. Many of our daily process are automated using automation anywhere and 24*7 the process are running, this helps our team to reduce our efforts for daily process and saves our time a lot. I am highly satisfied with automating such repeated tasks so that let the bot do their work and we can improve our insights and business. ### 19. RPA Consultant in stellium with 2 years of Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Amit T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** The Automation Anywhere has very user friendly interface and easy to leard and developed the logic. all the packages and the folders are in very organized way. by A360 we can easily track the process and logs the details. apart from that the Automation Anywhere tool is very efficient. **What do you dislike about Automation Anywhere Agentic Process Automation?** 1) Automation Anywhere is little bit slow as compared to other tool. 2) recorder is less efficient. 3) sometimes the extension wont work properly **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** 1)There are several problems related to web scrapping and managing the data in an structured way. the automation anywhere bot is read those data and convert the data in an structered way by putting these in excel and database. 2) IQ bot is a good feature to extract the data from pdf and put this in the csv. 3) Mainly these above few problems envolved with lot of human efforts so the Automation Anywhre reduces the efforts, improve the efficiency and accuracy and save the lots of effort and time of the business. ### 20. Assess user-friendly the Automation Anywhere platform is for both technical and non-technical users. **Rating:** 4.0/5.0 stars **Reviewed by:** Venkat S. | RPA Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** Ease of Use: Assess how user-friendly the Automation Anywhere platform is for both technical and non-technical users. Is the interface intuitive, and does it support a low-code or no-code approach to automation. **What do you dislike about Automation Anywhere Agentic Process Automation?** Resource Intensive: Building and running automation tasks can consume significant computing resources, especially for more complex tasks. This may require investment in hardware and infrastructure. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Automation Anywhere is a leading provider of Robotic Process Automation (RPA) solutions, and its platform is designed to address a variety of challenges and inefficiencies in business processes. Some of the problems that Automation Anywhere and RPA, in general, aim to solve include. Manual and Repetitive Tasks: RPA is particularly useful for automating mundane, rule-based, and repetitive tasks that are often time-consuming when performed manually. ### 21. Revolutionizing Workflows: An In-Depth Review of Automation Anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Dharshan A. | RPA Developer, Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** 1. The user interface for the RPA developers is quite good compred with other RPA tools. 2. A360/A2019 helps the developers and administrators to access a single platform that too in the web itself 3. So need to save the code in local everything will be getting stored in the cloud **What do you dislike about Automation Anywhere Agentic Process Automation?** IQBot has few issues because of this further documents are not getting processed. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** With Automation Anywhere 360 or 2019 we were able to solve the repetitive tasks especially for the helathcare partner. With this we were able to process the claims effectively and with IQBot feature we were able to extract the data from different sets of claims ### 22. Automate complex and monotonous processes with Automation Anywhere bots. **Rating:** 4.5/5.0 stars **Reviewed by:** Antonio P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** The tools for creating fully customizable automatic bots are one of my favorites. I love being able to use the drag-and-drop tool. Using the performance dashboard control structure, you will be able to automate all your work by department in the cloud. Ability to generate very comprehensive custom reports. In the financial area, it stands out over others. I have even created custom invoices that I integrate seamlessly with emails to be sent to clients. The dedicated mobile application has an easy-to-access interface and simple-to-apply codes, making it perfect for financial market strategies. Repetitive actions are things of the past, and with this software, we save time on dedicated services. **What do you dislike about Automation Anywhere Agentic Process Automation?** The platform is very well structured but may present errors; perhaps when automating complex processes with very slow loading, some command areas need to be updated. I would like more functions for integration with Python. When you want to work with robust applications, the program can become very complicated to understand with multiple inputs, not suitable for any beginner in the area. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** In our company, we perform repetitive tasks such as sending emails, managing and automating invoices, and providing financial services. Thanks to Automation Anywhere, we have been able to automate all this workflow using bots as powerful tools for our company. By integrating with Datacap and IBM products, we have achieved great efficiency by being able to export images and documents in a very simple way with the drag-and-drop tool. It is explicitly useful for data and document extraction; say goodbye to manual operations. ### 23. RPA is best for business **Rating:** 5.0/5.0 stars **Reviewed by:** Kaushal P. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** Automation Anywhere is a Robotic Process Automation (RPA) platform that offers a user-friendly interface with drag-and-drop functionality. It supports automation of various tasks and interacts with different applications. The platform provides scalability, enterprise-grade security, and comprehensive bot lifecycle management. Automation Anywhere integrates cognitive capabilities, offers automation analytics, and has a marketplace and community for users to access pre-built components and receive support. It's important to evaluate your specific needs when considering an RPA platform. **What do you dislike about Automation Anywhere Agentic Process Automation?** As a businessman i have several issues first the licensing costs associated with automation is huge.there also maybe some learning curve involved in using automation especially for complex automation . The thing which i mostly analyse is the quality and responsiveness of technical support . The most important thing is to focus on quality of support for automation **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Automation Anywhere's RPA platform solves the problem of manual and repetitive tasks within organizations. By automating these tasks using software bots, it brings several benefits, including increased efficiency, error reduction, cost savings, scalability, enhanced employee experience, compliance, improved customer experience, and data-driven insights. These benefits collectively streamline operations, reduce costs, improve accuracy, and enhance overall business performance. ### 24. Cloud-native automation platform with external API integration **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamedali S. | QUALITY ASSURANCE, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** I like that it is a real-time automation platform to improve accuracy and decision-making; it also offers user-friendly features to help reduce human errors and provides excellent features like drag and drop, cross-platform, interactive forms, and many supported packages. It's amazing. **What do you dislike about Automation Anywhere Agentic Process Automation?** I could comment here that it's expensive RPA and some code is complex, but nothing that can't be solved. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Currently, I have solved problems with the automation of repetitive tasks and mining of processes, and we obtain benefits like saving time and doing other activities while the bots do their thing. ### 25. A solution that ends the problems and mistakes made by humans **Rating:** 5.0/5.0 stars **Reviewed by:** Anto S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** It is a high-quality RPA software that allows us to create automatic bots. I like the interface and the object approach. In addition, it is used by drag and drop, it is very easy to modify the customisable codes, and it is also a cloud-based software. **What do you dislike about Automation Anywhere Agentic Process Automation?** It needs machine improvements, and that the maintenance is more accessible and not so risky. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** AA solves our problems by reducing manual work; everything is done faster, reducing costs and errors. It is excellent for automating tasks, and I consider it the leading RPA in the market. ### 26. Automation Anywhere A360 Bundle of all the stuff need for Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Raj T. | Application development Senior Analyst , Enterprise (> 1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** One of the best tools across the one I have used in RPA. Almost all the packages can be dragged and dropped to be used. with simple logic you can build the automation bots for automating any kind of applications. Access wise it is has a role-based access so based on requirement you can create a custom role. Best thing is development is done via browser not client application. Just the bot agent to run and capture the elements **What do you dislike about Automation Anywhere Agentic Process Automation?** Sometimes device gets disconnected and then need to delete and reconfigured it. it has the task bot history for the bots developed and modified it can be improved furthur by providing the option to go the version which we want as an development need **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Business need someone to help out for to do the daily processes which business people are doing manually, With automation anywhere the work/task which they are doing can be automated where it comes conditonal that can be easliy automated with the help of autoamtion anywhere it supports all types of applications to be automated very easily with drag and drop ### 27. Tool with artificial intelligence for automation anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Julian M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** I like most of the valuable features that it is easy to understand without prior knowledge. Also, the cloud interface is excellent for developing a bot, and getting it up and running is very easy. **What do you dislike about Automation Anywhere Agentic Process Automation?** I consider it a tool with useful and advanced functions, so there are no problems. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** AA is an applicable RPA that helps us with process automation and also with efficiency and return on investment, so it also works for data analysis, extraction and mining at a good pace and all automatic thanks to its AI. ### 28. Great useful tool to run automation and it is beneficial **Rating:** 5.0/5.0 stars **Reviewed by:** Bertha T. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** I like that it can be easily automated and the interface is easy, and it is beautiful software that shows a lot of efficiencies and increases ties with customers; it is really useful and beneficial. **What do you dislike about Automation Anywhere Agentic Process Automation?** Everything goes great with this RPA software because it is an excellent problem solver. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** It helps us a lot with our mail and process automation ticket system, and it is a platform that also works as image recognition and commands; it is also integrated with Excel, and everything is excellent. ### 29. Process automation platform with features to reduce effort **Rating:** 5.0/5.0 stars **Reviewed by:** Jilian C. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** It is a cloud-native tool that offers web-based automation features, and I love its ease of use and learning platform. I like the interface and coding procedures that are understandable. **What do you dislike about Automation Anywhere Agentic Process Automation?** It's a great platform with good features, and I wish it was more customisable. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Currently, AA is used to reduce hours of manual work and activates bots to automate processes, and we can monitor and reduces costs. It's a great platform. ### 30. Working as a Bot Developer for Automation Anywhere. **Rating:** 5.0/5.0 stars **Reviewed by:** Yusuf D. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2020 **What do you like best about Automation Anywhere Agentic Process Automation?** Easy to use User Interface, wide range of command packages available such as Office365 applications(Excel, Calendar and One Drive). Provide support for different data types such as table, records and File type is supported as well. Drag and drop options are available which provide faster development options. You have an option to track activities on cloud platform. It provides Credentials Vault to store sensitive information such as Username, Password, which are stored internally in excrypted form and user can use it by accessing there locker through credential vault. **What do you dislike about Automation Anywhere Agentic Process Automation?** Performance issues like downloading dependencies take time. Pre-Processing of the bots sometimes get stuck. Multi language support is not available. Sometimes interactive Bot errors are shown, for which you have to restart all automation anywhere services. Message box only provide support for only String variable, you cannot print Table, Record and other types of variable using Message Box. **Recommendations to others considering Automation Anywhere Agentic Process Automation:** This is the best Robotic Process Automation platform available. It almost provide all the functionalities for agent less computing. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** I have been working on automation of Office365 applications, specifically Excel, Calendar and OneDrive. I ham creating scripts to automate my event scheduling with the required attachments to be uploaded from OneDrive. I am looking forward to automate G-suite application for same use-cases. ### 31. Automate your tasks, hassle free. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** Broad functionality: The platform offers a wide range of features and capabilities to automate various types of processes. It supports both attended and unattended automation, allowing bots to work alongside human users or operate independently. Automation Anywhere can automate tasks across desktop applications, web applications, legacy systems, and more. Bot Insights and Analytics: Automation Anywhere provides comprehensive analytics and reporting capabilities. It allows users to monitor and measure the performance of bots, track automation metrics, and gain insights into process efficiency. This data-driven approach helps organizations identify areas for improvement and make informed decisions. Integration capabilities: Automation Anywhere offers integration with other enterprise systems, allowing users to connect and automate processes across different applications and databases. It supports integration with ERP systems, CRM software, document management systems, and various other tools commonly used in businesses. Security and compliance: Automation Anywhere emphasizes data security and compliance with industry standards. The platform provides features such as encrypted credentials, secure access controls, and audit logs, ensuring that automation processes adhere to regulatory requirements and maintain data confidentiality. **What do you dislike about Automation Anywhere Agentic Process Automation?** Initial setup and learning curve: Implementing RPA, including Automation Anywhere, requires upfront investment in terms of time, resources, and training. Organizations may need to allocate sufficient time and effort to set up the automation infrastructure, define processes, and train employees on how to use the platform effectively. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** I have to do tedious long data entries and automation anywhere has helped me to learn automation and automate my tasks which led to greater efficiency as now i can focus on the main tasks at hand and dont have to worry about time consuming jobs. ### 32. Think Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Santosh Y. | RPA Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** Automation Anywhere is a developer-friendly interface. Building a robot is quite interesting with Automation Anywhere. Control Room is well designed so that we can glance at all the information about robots at one place, and monitoring, scheduling, and robot configuration can be done quickly. **What do you dislike about Automation Anywhere Agentic Process Automation?** I do not have anything that doesn't like in Automation Anywhere. Still, some enhancement in actions and regular updates in the interface will be appreciated and be competitive against the other automation tools in the market. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Automation Anywhere makes our client's work easy by automating complex and repetitive tasks. It brings us more satisfaction from our client's feedback by the robot's performance in the workspace. ### 33. AA Review **Rating:** 5.0/5.0 stars **Reviewed by:** Prasad S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** The UI and user-friendliness of the coding. The DA is the most interesting feature which is added recently and it has a huge high potential in the data extraction domain in most of the fields. **What do you dislike about Automation Anywhere Agentic Process Automation?** The IQBOT accuracy was not up to the mark. Even the custom domain was not that helpful. Most of the time even the similar-looking document creates a new group and it is frustrating for most of the time. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Invoice downloading Invoice uploading Data Extraction ERP Automation SAP automation CRM automation Ticket creation Bank reconciliation AR Process AP Process ### 34. Very Easy To Use Automation Too With Accuracy Issues. **Rating:** 3.5/5.0 stars **Reviewed by:** Ananthu Krishnan S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** Easy to use, no coding experience required, no big software needs to install, easy access for authorized users, easy to configure machine. High accurate SAP commands. **What do you dislike about Automation Anywhere Agentic Process Automation?** Bugs which come after new release, old commands which were working perfectly starts to cause issues. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Automating client's processes and makes it faster and accurate . Less human resource is spend on a specific tasks. ### 35. Automation Anywhere 360 RPA **Rating:** 4.5/5.0 stars **Reviewed by:** Sumit M. | RPA Developer, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** User Interface Commands Connectivity Stability Features Security Easy to Access Cloud Support Community Trainings **What do you dislike about Automation Anywhere Agentic Process Automation?** Frequent updates Dependicies Packages Sacalability **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Helping to automate multiple business processes with ease and helping business to lower the error rate. ### 36. RPA solution that increases efficiency anywhere **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Automation Anywhere Agentic Process Automation?** The Automation Anywhere team was always proactive and ensured that everything went smoothly during our first steps with the service. Compared to other solutions available on the market, Automation Anywhere has the advantage of having an interface that makes the creation and management process faster than in competing software. Also, there is the possibility of making some modifications to the Bots without the need to use the software itself, which allows these adjustments to be made at any time. **What do you dislike about Automation Anywhere Agentic Process Automation?** As previously mentioned, the Automation Anywhere team is proactive but the pricing policy is not as aggressive as that of some competitors, which makes it difficult or at least delays the implementation and extensive use of the services. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** The use of automation provided by Automation Anywhere was necessary in several areas of the company. From the integration and processing of data from our various partners to the generation of reports and statistics that are vital for maintaining our partner and customer base. We've been using some RPA solutions over the last few years, which has allowed us to manage requests effectively outside working hours. ### 37. Powerful robotic tool for porcess automation that is easy to implement **Rating:** 5.0/5.0 stars **Reviewed by:** Viral B. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Automation Anywhere Agentic Process Automation?** What I like the most is that it has an automation service in the cloud, its user interface is intuitive and easy to learn, and the implementation in our company was straightforward. It has features like drag and drop, which helps us a lot. **What do you dislike about Automation Anywhere Agentic Process Automation?** Everything, for now, works very well, and there are no severe problems. **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** Solving many problems in my experience has been positive with AA. Because most of the issues we faced were exhausting and repetitive processes, I can be more than happy now that everything is automatic with your robotic automatisation system. ### 38. Automation Anywhere - Faster solution to automation **Rating:** 3.5/5.0 stars **Reviewed by:** loukya v. | Application Development Senior Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about Automation Anywhere Agentic Process Automation?** A convenient UI based task automation that provides faster and reliable solutions , with less cost and intelligent automation capabilities. **What do you dislike about Automation Anywhere Agentic Process Automation?** Challenges being faced from end to end automation perspective **What problems is Automation Anywhere Agentic Process Automation solving and how is that benefiting you?** automatic repetitive tasks using bots and helping in monthly regression which saves time , effort and cost for the project ## Automation Anywhere Agentic Process Automation Discussions - [Is there a convenient way for bots to read scanned PDF files?](https://www.g2.com/discussions/is-there-a-convenient-way-for-bots-to-read-scanned-pdf-files) - 10 comments, 2 upvotes - [What is the Best way to deploy bots, is there a best practice?](https://www.g2.com/discussions/what-is-the-best-way-to-deploy-bots-is-there-a-best-practice) - 1 comment, 1 upvote - [Salesforce Certification Classes in Pune](https://www.g2.com/discussions/salesforce-certification-classes-in-pune) - 1 comment, 1 upvote - [It is possible that we can get a complete guide to use this tool](https://www.g2.com/discussions/it-is-possible-that-we-can-get-a-complete-guide-to-use-this-tool) - 1 comment, 1 upvote - [Whatn Automation Anywhere implement in reading handwritten document?](https://www.g2.com/discussions/whatn-automation-anywhere-implement-in-reading-handwritten-document-a483ace9-e6de-4362-8adb-635e8ed2ffc8) - 1 comment, 1 upvote - [View Automation Anywhere Agentic Process Automation pricing details and edition comparison](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews?filters%5Bsentiment_snippet%5D=1250455&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+22%3A18%3A54+-0500&secure%5Bsession_id%5D=f0d0fccf-c809-422e-b651-d1339700ca72&secure%5Btoken%5D=8d113ac8818863c386c368ba05a605081191e85e6e928286d9aed7ddab3b9aa1&format=llm_user) ## Automation Anywhere Agentic Process Automation Integrations - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Apache Kafka](https://www.g2.com/products/apache-kafka/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [Bitbucket](https://www.g2.com/products/bitbucket/reviews) - [Bitrix24](https://www.g2.com/products/bitrix24/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [Critical Manufacturing MES](https://www.g2.com/products/critical-manufacturing-mes/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [SAP Ariba](https://www.g2.com/products/sap-ariba/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) ## Automation Anywhere Agentic Process Automation Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Administration** - Change Management - Asset Management - Reports & Analytics - IT Asset Management - Knowledge Management - Project Management - Service Level Agreement (SLA) Management - Task Management - Service Request Management - Release Management - Configuration Management - Ticket Management - Workflow Management - Problem Management - Incident Management - Contract/License Management - Support Ticket Management - Knowledge Base Management - Capacity Management - Availability Management - Inventory Management **Automation Building** - Visual Editor - Workflow Recording - Pre-Built Templates - Custom Automation - Collaboration - Ease of Bot Creation - Document Automation - Business Process Automation - Configurable Workflow - Rules-Based Workflow **Platform Basics** - Reporting - Management - Monitoring **Knowledge Pages** - Templates - In-Content Feedback - Versioning and Version History - Decision Trees - Duplicate Detection - Content Editor - WYSIWYG Editor - Rich Text Editor - Drag & Drop Editor - Customizable Templates - Surveys & Feedback - Pre-built Templates **Infrastructure Provision** - Public Cloud - Private Cloud - Hybrid Cloud - Bare Metal - High-Performance Computing (HPC) - Virtual Machines (VMs) - Edge Computing - Virtual Networks - Cloud Computing **Management** - Hierarchy Management - Reference Data Management - Data Lineage - Metadata Management - Real-Time Data - Workflow Management - Process Management - Catalog Management - Compliance Management - Multi-Channel Management **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Experience** - Telemetry Collection - Feedback **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution - Call Transfer - Contact Management - Call Center Management - Multi-Channel Management - Survey/Poll Management - Campaign Management - Call List Management **Generative AI** - AI Text-to-Speech - Generative AI **Data Capture** - Multi-format Support - OCR Capabilities **Integration - Machine Learning** - Integration - Third-Party Integrations **Customization - AI Agent Builders** - Natural Language Configuration - Tone Customization - Security Guardrails - API Security - Data Security - Authentication **Workflow Design & Orchestration** - Task Logic and Sequencing - Visual Workflow Builder **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Workflow Design & Integration - AI Orchestration** - Dependency Management - Workflow Coordination - Multi-Provider API Connectivity - Multi-Step Workflow Creation - Enterprise System Integration - Real-Time Data Pipelines **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - AI/Machine Learning - Third-Party Integrations **Application Design** - UI Code Extending - Programming Code Extending - Customized Branding - Application Templates - Configurable Workflow - Rules-Based Workflow - Project Workflow - Customizable Templates **Knowledge Base** - Q & A - Link Sharing - Searchable **Service Desk** - Help Desk - Incident Reports - Process Workflow - Customizable Reports **Bot Management & Execution** - Bot Scheduling - Attended Automation - Unattended Automation - Bot Performance Analytics - Data and Product Security - Scalability - Predictive Analytics - Real-Time Analytics - Real-Time Data **Platform Data** - Dashboard - License Information - Storage Insights - Alerts and Notifications **Knowledge Dissemination** - Page Analytics - Permissions - Knowledge Sharing - Notifications - Advanced Search - Browser Extension - Organization - Other Integrations - Knowledge Integrations - Full Text Search - Web Notifications - Alerts/Notifications - Website Integration - Social Media Integration - Reporting/Analytics **Management** - Pay by Usage - Usage Tracking - Performance Tracking - Activity Tracking **Functionality ** - Multi-Domain - Match & Merge - Relationship Mapping - User Interface - Data Mapping **Security** - Data Governance - Data Masking **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Management** - Digital Experience Score - Alerts - Budget Analysis - Remediation - Optimization **Workforce Management** - Call Monitoring - Performance Evaluation - Real-Time Monitoring - Monitoring **Data Extraction** - Pattern Detection and Recognition - Text Classification - Data Classification - Voice Recognition - Optical Character Recognition **Learning - Machine Learning** - Training Data - Actionable Insights - Algorithm **Functionality - AI Agent Builders** - Omni-channel Support - Agent Branding - Proactive Response Capabilities - Seamless Human Escalation - Multimedia Support - Multi-Modal Input Support **Integrations & Connectivity** - Pre-Built Integrations - Custom Integration Capabilities **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization - Activity Dashboard **Performance Optimization & Analytics - AI Orchestration** - Workflow Performance Dashboards - Workflow Reporting - Resource Utilization Monitoring - Computational Resource Management - Dynamic Scaling - Component Monitoring **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Computer Telephony Integration - Multi-Language **Additional Functionality** - Predictive Modeling - Configurable Workflow - Tagging - Data Import/Export - API - Predictive Analytics - Data Visualization - Endpoint Management - Multiple Data Sources - No-Code - Data Preparation - Auditing - Collaboration Tools - Big Data Analytics - ML Algorithm Library - Data Management - Activity Dashboard - Data Capture and Transfer - Activity Tracking - Data Connectors - Data Security - Data Extraction - Reporting & Statistics - Workflow Management - AI Copilot **Data Control** - Data Migration - Data Synchronization - Data Security - Real-Time Data - Data Aggregation and Publishing **Security** - Verification - Role-Based Permission - Public vs Private **Platform Additional Functionality** - Cloud - Security and Authentication - Bulk User Management **Management** - Reporting - Administration Console - Access Management - Asset Management - Policy Dictation - Real-Time Reporting **Functionality** - Resource Auto-Scaling **Automation** - RPA Integration - Application Development **Performance** - Troubleshooting - Uptime Monitoring - Performance Monitoring - Issue Tracking - Resource Monitoring **Administrative** - Call Recording - Reporting & Dashboards - Call Reporting - Real-Time Reporting **Data Validation** - Accuracy Checking **Data and Analytics - AI Agent Builders** - Analytics & Reporting - Contextual Awareness - Data Privacy Compliance **Automation Execution & Intelligence** - AI-Powered Optimization - Trigger-Based Automation **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Governance & Compliance Controls - AI Orchestration** - Regulatory Compliance - Governance Policy Enforcement - Role-Based Access Control - Audit Trail Management - Security Protocols **Agentic AI - Knowledge Base** - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Multi-Language **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - API - Customizable Branding - SEO Management - Real-Time Reporting - Generative AI - Self Service Portal - Widgets - Mobile Interface - Catalog Management - Online Forums - Email Alerts - Collaboration Tools - Mobile Alerts - Dashboard - Feedback Management - Document Storage - User Management - Live Chat - Chatbot - Knowledge Management - Wiki - Text Editing - SSL Security - Customizable Reports - Customizable Fields - Data Import/Export - Single Sign On - Content Management - Workflow Management - Knowledge Base Management - Activity Tracking - Discussions/Forums - Activity Dashboard - Calendar Management - Communication Management - Document Management **Additional Functionality** - Reporting/Analytics - Alerts/Notifications - Multiple Data Sources - Data Migration - Third-Party Integrations - Access Controls/Permissions - Monitoring - Data Quality Control - Data Profiling - Collaboration Tools - AI Copilot - Performance Metrics - Role-Based Permissions - Drag & Drop - Data Connectors - Audit Trail - Data Verification - Data Extraction - Deduplication - Visualization - Data Capture and Transfer - Data Import/Export - API - Generative AI - Activity Tracking - Data Visualization - Activity Dashboard - Version Control **Additional Functionality** - Chat/Messaging - Multi-Channel Communication - Customer History - Alerts/Notifications - Real-Time Analytics - Phone Key Input - Call Logging - Customizable Reports - Real-Time Data - AI Copilot - CRM - Reporting & Statistics - Activity Tracking - Live Chat - Call Scripting - Contact Database - Voice Mail - Voice Customization - API - Call Tracking - SMS Messaging - Callback Scheduling - Caller ID - Predictive Dialer - Surveys & Feedback - Auto-Dialer - Pre-recorded Messages - Real-Time Notifications - Multiple Scripts - Interaction Tracking - Call Disposition **Additional Functionality** - Version Control - Database Support - Real-Time Monitoring - Monitoring - Activity Dashboard - SSL Security - Configurable Workflow - Performance Metrics - Performance Management - Server Monitoring - Data Security - Reporting/Analytics - API - Compliance Management - Access Controls/Permissions - Authentication - Real-Time Analytics - Audit Management - Single Sign On - Generative AI - Third-Party Integrations - Alerts/Escalation - Data Storage Management - AI Copilot - Resource Management - Activity Management - Scheduling - Load Balancing - Backup and Recovery - User Management - Role-Based Permissions - Secure Login - Reporting & Statistics - Network Monitoring - Service Level Agreement (SLA) Management - Task Scheduling - Application Management - Resource Allocation & Planning - Real-Time Notifications - Data Migration - Configuration Management - Log Access - Data Visualization - Real-Time Data - Audit Trail - Secure Data Storage - Data Capture and Transfer - Workflow Management - Performance Monitoring - Search/Filter **Publishing** - Application Deployment - Platform Compatability - Lifecycle Management - Mobile Access - Deployment Management - Project Management - Integrations Management - Template Management - Application Management - Document Management - Workflow Management - Iteration Management - Requirements Management - Calendar Management - Task Management - Forms Management **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Functionality** - Ticketing System - Performance Logging - Alerting - Automation **Intelligent Automation** - OCR - Machine Learning - NLP **Generative AI** - AI Text Summarization **Workflow Automation** - Natural Language Processing - Process Integration - Third-Party Integrations **Integration - AI Agent Builders** - Workflow Automation - API Usage - Platform Interoperability - CRM Data Integration - Third-Party Integrations **Development & Customization** - Low-Code/No-Code Tools - Reusable Components **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support - Real-Time Monitoring - Network Monitoring - Container Monitoring - Activity Monitoring **Agentic AI - Office 365 Management** - Cross-system Integration **Agentic AI - Low-Code Development Platforms** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Custom Development - Audit Trail - AI-assisted Development - Collaborative Development - Document Storage - Approval Process Control - Alerts/Notifications - CRM - Access Controls/Permissions - Third-Party Integrations - Drag & Drop - Reporting & Statistics - Monitoring - Real-Time Reporting - Customizable Reports - Performance Monitoring - Version Control - Database Support - Data Import/Export - Graphical Workflow Editor - Visual Modeling - Business Process Automation - AI Copilot - Activity Dashboard - API - Data Visualization - Generative AI - Customizable Forms - Customizable Fields - Web/Mobile App Development **Additional Functionality** - Version Control - Scalability - Personalization - Data Extraction - Webhooks - API - Natural Language Processing - Fallback Handling - Drag & Drop - Multiple LLM Models - Built-in AI Assistant - Automated Testing - Data Governance - Collaboration Tools - Pre-built Templates - Agent Design Tools - Deep Learning - Model Training - Analytics - Single Sign On - Debugging - Deployment Management - Proactive Error Detection **Communication** - Social Features - Tagging - Upload - Comments **Document Management** - Search Functionality - Version Control - Full Text Search - Semantic Search - Contextual Search - Boolean Search **Governance & Security** - Audit Logging - Role-Based Access Control **AI Features - Observability** - Predictive Insights - Generative AI - AI Anomaly Detection **Agentic AI - Robotic Process Automation (RPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - IT Service Management (ITSM) Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Resource Allocation & Planning - Multi-Language **Additional Functionality** - Prioritization - Service History - Client Portal - Customizable Forms - AI Copilot - API - Service Catalog - Real-Time Notifications - SSL Security - Activity Dashboard - Real-Time Monitoring - Generative AI - Surveys & Feedback - Drag & Drop - Self Service Portal - Alerts/Notifications - Automated Responses - Customizable Branding - Customizable Templates - Support Ticket Tracking - Automated Routing - Macros/Templated Responses - Collaboration Tools - Multi-Channel Communication - Reporting & Statistics - Customizable Fields - Activity Tracking - Search - Alerts/Escalation - Access Controls/Permissions - Dashboard Creation - Remote Access & Monitoring - Asset Tracking - Chat/Messaging - Approval Process Control - Audit Trail **Additional Functionality** - Vulnerability Management - Load Balancing - Asset Discovery - AI Copilot - Real-Time Data - Incident Reporting - Real-Time Analytics - Threat Response - Threat Intelligence - Performance Metrics - Alerts/Notifications - Compliance Management - Workflow Management - Configuration Management - Issue Tracking - Reporting & Statistics - Log Management - Troubleshooting - Incident Management - Root Cause Analysis - Prioritization - Key Performance Indicators **Additional Functionality** - Document Management - Audit Trail - AI Copilot - Real-Time Updates - Real-Time Monitoring - Multiple Data Sources - Reporting & Statistics - Email Address Extraction - Forms Management - Data Extraction - Drag & Drop - Workflow Management - Access Controls/Permissions - API - Optical Character Recognition - Role-Based Permissions - Data Import/Export - Process Builder - Generative AI - Customer Experience Management - Search/Filter - Data Capture and Transfer - Compliance Management - Approval Process Control - Secure Data Storage - Process Control - Code-free Development - Ad hoc Analysis - Image Recognition - Data Storage Management - Performance Metrics - Activity Dashboard - Task Management - Monitoring - Customizable Reports - Version Control - Integration into Third Party Applications **Additional Functionality** - Collaboration Tools - SSL Security - Reporting & Statistics - Customizable Reports - Customizable Fields - Customizable Branding - Data Import/Export - Single Sign On - Content Management - Content Library - Workflow Management - Text Editing - Widgets - Generative AI - Knowledge Base Management - Activity Tracking - Discussions/Forums - API - Live Chat - Activity Dashboard - AI Copilot - Calendar Management - Drag & Drop - Self Service Portal - Communication Management - Commenting/Notes - Catalog Management - Document Management **Machine Learning** - Custom Model Training **Reporting & Analytics** - Real-Time Dashboards - Workflow Analytics **Natural Language Processing** - Sentiment Analysis - Text Analysis - Entity Analysis - Trend Analysis **Agentic AI - Business Automation Platforms (BAPs)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption **Additional Functionality** - Generative AI - Activity Dashboard - AI Copilot - Drag & Drop - Calendar Management - Reporting & Statistics - Customizable Forms - Forms Management - Alerts/Notifications - Role-Based Permissions - Phonetic Variation Detection - CRM - Email Management - Data Capture and Transfer - Access Controls/Permissions - Workflow Management - Electronic Forms - Abbreviation Detection - Web Forms - Multiple Data Sources - Mis-Keyed Variation Detection - Data Import/Export - Data Replication - Document Management - Data Extraction - Customizable Reports - Customizable Branding - Offline Access - Electronic Signature - Data Retrieval - Collaboration Tools - Barcode/Ticket Scanning - Email Address Extraction - Customizable Fields - Task Management - Audit Management - Image Capture - Configurable Workflow - API - Data Visualization - Customizable Templates - Conditional Logic - Audit Trail - Activity Tracking - Real-Time Updates - Summarization - Customer Experience Management - Tagging - Real-Time Analytics - Predictive Modeling - Data Analysis Tools - Filtering - Commenting/Notes - Categorization/Grouping - Data Verification - AI/Machine Learning - Visual Analytics - Customer Segmentation - Search/Filter - Data Cleansing - Topic Clustering - Multi-Language - Language Detection - Spam Detection - Predictive Analytics - Customer Profiles - Metadata Management ## Top Automation Anywhere Agentic Process Automation Alternatives - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - 4.6/5.0 (6,136 reviews) - [Appian](https://www.g2.com/products/appian/reviews) - 4.5/5.0 (437 reviews) - [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) - 4.5/5.0 (347 reviews)