--- title: Automate® Reviews meta\_title: 'Automate® Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 155 reviews by the users' company size, role or industry to find out how Automate® works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 155 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

### Automate® Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **easy drag-and-drop automation** of Automate®, enhancing efficiency in IT operations without coding. [(14 mentions)](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1604122&qs=pros-and-cons#reviews)

Users value the **effortless automation capabilities** of Automate®, streamlining complex tasks and saving valuable time. [(11 mentions)](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1603965&qs=pros-and-cons#reviews)

Users value the **ease of use** of Automate®, making task automation simple and accessible for everyone. [(11 mentions)](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1603987&qs=pros-and-cons#reviews)

Users value the **intuitive ease of use** of Automate®, making task automation accessible for everyone. [(7 mentions)](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1604028&qs=pros-and-cons#reviews)

Users appreciate the **ease of use and efficiency** of Automate®, enabling seamless task automation without programming skills. [(7 mentions)](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=2050481&qs=pros-and-cons#reviews)

Users experience **slow performance** with Automate® during complex workflows, creating delays and requiring careful resource management. [(9 mentions)](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=2026848&qs=pros-and-cons#reviews)

Users find the **complexity in tracing workflows** challenging, particularly with dynamic elements and unexpected pop-ups. [(7 mentions)](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=2050490&qs=pros-and-cons#reviews)

Users frequently face **software bugs** that hinder workflow accuracy and complicate error resolution in Automate®. [(6 mentions)](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1603870&qs=pros-and-cons#reviews)

Users find the **workflow complexity** of Automate® challenging, facing difficulties in tracing, troubleshooting, and UI performance. [(5 mentions)](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1604109&qs=pros-and-cons#reviews)

Users find the **automation setup process difficult** due to clunky connections and troubleshooting challenges that require patience. [(4 mentions)](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=2050495&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Automate®

##### 1. Automation

Users value the **easy drag-and-drop automation** of Automate®, enhancing efficiency in IT operations without coding.
[
See 14 mentions
](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1604122&qs=pros-and-cons#reviews)

See Related User Reviews

 ![vijay t.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "vijay t.")
VT

vijay t.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Automation with Stellar Support"

What do you like about Automate®?

I like using Automate® because it makes my daily work easy by handling repetitive tasks automatically and processing emails faster, which saves time a

AS

Archana S.

4.5/5

"Effortlessly Automates IT Workflows"

What do you like about Automate®?

I like the drag-and-drop options and the ability to build complex IT workflows without coding or manual intervention. Automate® makes it easy to autom

##### 2. Automation Ease

Users value the **effortless automation capabilities** of Automate®, streamlining complex tasks and saving valuable time.
[
See 11 mentions
](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1603965&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vikesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikesh G.")
VG

Vikesh G.

5.0/5

"Streamlined Our Automation, Boosted Productivity"

What do you like about Automate®?

I use Automate to automate our business processes and reduce manual work, which helps manage files, store data, and keep everything organized in one p

 ![Lohith kumar V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lohith kumar V.")
LV

Lohith kumar V.

4.5/5

"Simplifies Automation with Intuitive Usability"

What do you like about Automate®?

I like how Automate® is easy to use, making creating workflows simple without needing to hire a developer. The clean and modern interface is not overl

##### 3. Ease of Use

Users value the **ease of use** of Automate®, making task automation simple and accessible for everyone.
[
See 11 mentions
](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1603987&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vikesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikesh G.")
VG

Vikesh G.

5.0/5

"Streamlined Our Automation, Boosted Productivity"

What do you like about Automate®?

I use Automate to automate our business processes and reduce manual work, which helps manage files, store data, and keep everything organized in one p

 ![Pushkar D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pushkar D.")
PD

Pushkar D.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Automation with Intuitive Design"

What do you like about Automate®?

I like that Automate® is very easy to use, even for someone without programming experience, which makes automating tasks straightforward. The drag and

##### 4. Intuitive

Users value the **intuitive ease of use** of Automate®, making task automation accessible for everyone.
[
See 7 mentions
](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1604028&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Pushkar D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pushkar D.")
PD

Pushkar D.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Automation with Intuitive Design"

What do you like about Automate®?

I like that Automate® is very easy to use, even for someone without programming experience, which makes automating tasks straightforward. The drag and

 ![Lohith kumar V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lohith kumar V.")
LV

Lohith kumar V.

4.5/5

"Simplifies Automation with Intuitive Usability"

What do you like about Automate®?

I like how Automate® is easy to use, making creating workflows simple without needing to hire a developer. The clean and modern interface is not overl

##### 5. Workflow Management

Users appreciate the **ease of use and efficiency** of Automate®, enabling seamless task automation without programming skills.
[
See 7 mentions
](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=2050481&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Vikesh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vikesh G.")
VG

Vikesh G.

5.0/5

"Streamlined Our Automation, Boosted Productivity"

What do you like about Automate®?

I use Automate to automate our business processes and reduce manual work, which helps manage files, store data, and keep everything organized in one p

 ![Pushkar D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pushkar D.")
PD

Pushkar D.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Automation with Intuitive Design"

What do you like about Automate®?

I like that Automate® is very easy to use, even for someone without programming experience, which makes automating tasks straightforward. The drag and

### 5 Cons or Disadvantages of Automate®

##### 1. Slow Performance

Users experience **slow performance** with Automate® during complex workflows, creating delays and requiring careful resource management.
[
See 9 mentions
](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=2026848&qs=pros-and-cons#reviews)

See Related User Reviews

AS

Archana S.

4.5/5

"Effortlessly Automates IT Workflows"

What do you dislike about Automate®?

UI performance lags when large workflows are created or run. The UI could be more optimized for complex workflows, and better navigation tools could b

 ![Pradyumn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pradyumn G.")
PG

Pradyumn G.

Enterprise (\> 1000 emp.)

4.0/5

"Automated Interface with Quick Workflow"

What do you dislike about Automate®?

Some tools of this software run slower than expected which leads to decrease in the workflow. I face difficulty for setting-up the customized option.

##### 2. Complexity

Users find the **complexity in tracing workflows** challenging, particularly with dynamic elements and unexpected pop-ups.
[
See 7 mentions
](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=2050490&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Pushkar D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pushkar D.")
PD

Pushkar D.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Automation with Intuitive Design"

What do you dislike about Automate®?

Advanced automation may still need some technical knowledge when the workflow is very complex also customization option may be limited compared to ful

 ![Lohith kumar V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lohith kumar V.")
LV

Lohith kumar V.

4.5/5

"Simplifies Automation with Intuitive Usability"

What do you dislike about Automate®?

Sometimes it's difficult to trace complex workflows, especially when unexpected pop-ups or dynamic web elements occur. There's also a learning period

##### 3. Software Bugs

Users frequently face **software bugs** that hinder workflow accuracy and complicate error resolution in Automate®.
[
See 6 mentions
](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1603870&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nicholas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas S.")
NS

Nicholas S.

Small-Business (50 or fewer emp.)

4.5/5

"Automate: The Quiet Time-Saver You Didn’t Know You Needed"

What do you dislike about Automate®?

Sometimes the setup process can feel a bit clunky, especially when trying to connect different apps because it doesn’t always play nice right away. A

JT

Jennifer T.

Mid-Market (51-1000 emp.)

4.5/5

"Automate has been incredibly useful to my organization."

What do you dislike about Automate®?

I wish the Microsoft functionality was expanded to Word and PowerPoint. I have a lot of reports and mail merges....That we execute and I had to write

##### 4. Workflow Complexity

Users find the **workflow complexity** of Automate® challenging, facing difficulties in tracing, troubleshooting, and UI performance.
[
See 5 mentions
](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=1604109&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Lohith kumar V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lohith kumar V.")
LV

Lohith kumar V.

4.5/5

"Simplifies Automation with Intuitive Usability"

What do you dislike about Automate®?

Sometimes it's difficult to trace complex workflows, especially when unexpected pop-ups or dynamic web elements occur. There's also a learning period

 ![vijay t.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "vijay t.")
VT

vijay t.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless Automation with Stellar Support"

What do you dislike about Automate®?

Sometimes handling complex workflows is a little difficult, especially when unexpected pop-ups or dynamic web elements come up. It becomes a bit confu

##### 5. Automation Difficulty

Users find the **automation setup process difficult** due to clunky connections and troubleshooting challenges that require patience.
[
See 4 mentions
](https://www.g2.com/products/automate/reviews?filters%5Bsentiment_snippet%5D=2050495&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Nicholas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas S.")
NS

Nicholas S.

Small-Business (50 or fewer emp.)

4.5/5

"Automate: The Quiet Time-Saver You Didn’t Know You Needed"

What do you dislike about Automate®?

Sometimes the setup process can feel a bit clunky, especially when trying to connect different apps because it doesn’t always play nice right away. A

AH

Ada H.

Small-Business (50 or fewer emp.)

4.0/5

"Reliable task automation that reduces manual workload"

What do you dislike about Automate®?

The main problem I face with Automate Robotic Process Automation is that error resolution becomes hard to handle. The system logs do not show complete

 ![Edward C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Edward C.")
EC

Edward C.

RPA (Robotic Process Automation) Developer

Mid-Market (51-1000 emp.)

8/17/2022

"Fortra Automate - I like the concept, but each new release brings new problems"

1/5

What do you like best about Automate®?

It is easy to learn and begin to use. However with the later updates, it becomes increasingly more difficult to use because you have to work around issues with the web browser actions. Review collected by and hosted on G2.com.

What do you dislike about Automate®?

I do not like that it does not have a cloud hosting option. It would be fantastic to give people that option if they were to want that. Also, cloud hosting makes it really easy to test out all the features. Having self-service trials on a cloud hosted version would be a lot easier for people to try it out and see how it works.

The big thing lately for us is that Automate is constantly breaking current functionality when it comes to the web browser actions. If you are not using these, you will likely love the product.. But web browser actions doing what you tell them to do is critical for our business use case

Support seemed great at first, but that was due to working with some bad vendors in the past. Now that I have taken a deep dive into support, I've learned that the customer facing support team is fantastic, but nothing seems to happen once things get escalated in terms of the bugs I'm finding. They'll make a hotfix that fixes the one singular issue that I point out, however it may or may not make it into the next release. At one point they made a hotfix and said that it was just for our company's use with the way we use Automate, even though this was in fact was a change they made that broke existing functionality of the web browser actions..

I've also accidentally been tagged in email threads for similar escalated support issues with other companies by senior staff.

Again, first line support has been great, but once a ticket gets escalated and deep in the weeds, there's not been much help other than hotfixes that do not resolve the root issue of releasing changes without properly testing that they do not break existing functionality.

Because of these issues, we have attempted to upgrade from 11.6 to 11.7 (which horribly failed and 11.7 subsequently got pulled and re-released). Then we were testing 22.1 which also got re-released as 22.1.1. Initially we could not upgrade to 22.1.1, but after rebuilding one of our big processes entirely, we were able to get it to work with 22.1.1 and work around the issues that this update has with performance on the execution server.

23.1 was a dumpster fire of broken web browser actions that I very quickly identified bugs on using public-facing websites. 24.1 fixed a few of those, but left some bugs still standing, and broke some new things with web browser actions.

In short, I've been working with Autoamte on escalated tickets for a couple years now. Half of our environment is on 22.1.1 and the other half is on 11.6 Review collected by and hosted on G2.com.

What problems is Automate® solving and how is that benefiting you?

Automate is cheap and allows us to build automation pretty quick. However long-term we are seeing massive issues with scalability as our execution server can not handle the amount of automation we need to run. Review collected by and hosted on G2.com.

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2/4/2025
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting")
UC

Verified User in Consulting

Enterprise (\> 1000 emp.)

1/27/2026

"No-Code Automation Scripts Made Easy"

5/5

What do you like best about Automate®?

The ability to create automated scripts without the need to understand how to write code Review collected by and hosted on G2.com.

What do you dislike about Automate®?

How many times it has been sold since I first began using it while it was version 3 Review collected by and hosted on G2.com.

What problems is Automate® solving and how is that benefiting you?

I was able to automate over 2,500 nightly reports my company used on a daily basis. Review collected by and hosted on G2.com.

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Response from Morgan Celley of Automate®

[Editedit](https://www.g2.com/survey_responses/automate-review-12265661/official_response/edit)

Hi, thank you for sharing! I’m glad the no-code scripting has been so helpful, and it’s impressive that you’ve automated thousands of reports! I hear your frustration with the ownership changes, and I appreciate you sticking with us through all those versions!

Validated ReviewerIncentivizedSource: Seller invite

MB

Matteo B.

Senior RPA Developer

Printing

Small-Business (50 or fewer emp.)

4/8/2025

"We finally have the opportunity to focus on what truly matters"

4.5/5

What do you like best about Automate®?

What I like best about Automate Robotic Process Automation is how easy it is to build workflows without needing to code. I’ve used it to automate repetitive tasks like report generation and data entry between Excel and our ERP system. It integrates smoothly with Outlook too, so we’ve got bots pulling attachments and filing them correctly without lifting a finger. It’s saved us a lot of manual work and reduced small errors that used to slip through. Review collected by and hosted on G2.com.

What do you dislike about Automate®?

I would say what I dislike about Automate RPA is that it does not always do system updates well. Our bots stopped working a few times after an OS or app update then reconfigured parts of the workflow. Additionally, some deeper integration options between those platforms we use in the web and how far we can go with automation are also missing. At times it’s created extra work, because we wanted the bot to do the job in its entirety. Review collected by and hosted on G2.com.

What problems is Automate® solving and how is that benefiting you?

Automate RPA is solving the problem of wasted time on low-value, repetitive tasks. It’s freed up a lot of time for our finance and admin teams by automating things like invoice sorting, report scheduling, and data syncing. It’s helped us become more consistent and reduced the number of human errors. Colleagues are definitely happier not having to do the same tasks over and over again. Overall, it’s improved both our speed and accuracy across departments. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

RB

Rosina B.

RPA Developer

Renewables & Environment

Small-Business (50 or fewer emp.)

3/30/2025

"Our team's efficiency has really taken off, and it's amazing to see"

4.5/5

What do you like best about Automate®?

The ability of Automate to execute repetitive tasks makes the solution highly advantageous. The automation system saves time for essential tasks because it performs data entry work automatically. The system links effortlessly with various programs so users experience uninterrupted information exchange. The system features a simple drag-and-drop interface that makes it usable by users with minimal technical experience. Each team member can handle automation workflows on their own through this capability which enhances operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about Automate®?

Novice users will encounter a challenging level of difficulty during their learning process. Learning all available features of the interface and becoming accustomed to it requires some time. The pricing system is difficult to understand because costs rise along with the number of bots or increased usage. Troubleshooting problems becomes challenging because the provided support documentation does not provide enough detailed information. Review collected by and hosted on G2.com.

What problems is Automate® solving and how is that benefiting you?

The software addresses the performance problems that result from manual repetition in tasks. The majority of our team time used to be dedicated to manual data entry combined with general administrative tasks. These manual tasks have become automated which enables our team to concentrate on advanced and important work. The change has led to higher productivity together with decreased errors. The invoice processing system that used to take days now completes each task in fewer hours which speeds up payment cycles and improves financial cash flow. Automated processes in the system result in enhanced accuracy because they contain fewer mistakes made by human operators. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Lance A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lance A.")
LA

Lance A.

Manager

Small-Business (50 or fewer emp.)

10/7/2025

"Automate will automate your business needs"

4.5/5

What do you like best about Automate®?

I like the fact that you are able to automate ev erything from invoices to more complicated workloads Review collected by and hosted on G2.com.

What do you dislike about Automate®?

No problems as of yet, have not run into any recurring issues Review collected by and hosted on G2.com.

What problems is Automate® solving and how is that benefiting you?

We generate and process dozens of invoices a day and this simple platform enables automatic ease with this situation, saving hours of work. Review collected by and hosted on G2.com.

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10/9/2025
Validated ReviewerIncentivizedSource: G2 invite

GM

Gary M.

Business systems analyst

Logistics and Supply Chain

Small-Business (50 or fewer emp.)

3/17/2025

"A solid solution for task automation"

4/5

What do you like best about Automate®?

I am happy Automate Robotic Process Automation is taking care of repetitive work and freeing us of that. We’ve automated the data transfer across teams in the way that won’t need extra efforts to make sure it’s accurate. What sets it apart from other GPS and GLONASS automotive solutions is its capability to respond to specific triggers and not require constant over site. On the contrary, error detection keeps us ahead of the game: from detecting and preventing problems before they cause any significant problems. Review collected by and hosted on G2.com.

What do you dislike about Automate®?

The only disadvantage of Automate Robotic Process Automation is that some tasks consume more system resources than expected so it affects performance now and then. One case of bailing out is running multiple workflows at the same time which may slow down other operations. Some processes are not always restarted after interruptions and require manual resets. Due to these challenges, we have to make sure that we are handling our schedules dexterously and avaricious in order not to have unexpected delays of the execution of a task. Review collected by and hosted on G2.com.

What problems is Automate® solving and how is that benefiting you?

The problem of repetitive, slow down the productivity tasks has been solved by Automate the Robotic Process Automation. Instead of doing this manually we now have processes for us to be able to do this quickly and accurately. It also reduces the likelihood of failing to turn off or forgotten tasks which would occur if we did not have a repetition. Thus, by offloading routine work to automation, the team has more time to work on the problems and decisions the projects require. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

RM

Roberto M.

Automation specialist

Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

3/13/2025

"Our data entry errors have dropped significantly and it's a huge weight off our shoulders"

4/5

What do you like best about Automate®?

The bot builder component of Automate provides an intuitive interface that enables people without technical background to implement complex workflow solutions. The integration capabilities between Automate and CRM and ERP applications represent a fundamental business advancement. The implementation of automation eliminated our data entry process duration from extended hours into short minutes. The analytics features enable us to find operational obstacles while we also enhance productivity through their analysis capabilities. Review collected by and hosted on G2.com.

What do you dislike about Automate®?

The overwhelming number of customization options makes starting the application feel complex. The software would benefit users if more basic-level tutorial videos were added to the system. The response time of customer support can become lengthy during busy periods which creates inconvenience for users trying to solve problems. The software requires significant computer resources so users need to verify their system meets the requirements. Review collected by and hosted on G2.com.

What problems is Automate® solving and how is that benefiting you?

The team operated with excessive manual labor on uninteresting operations such as data entry and report generation before implementing Automate. The process used to run slowly while also being vulnerable to mistakes during execution. Automate now manages our processes that used to consume resources but allows our team members to work on critical activities. The sales team now dedicates more time to client interactions because Automate eliminates the need for manual customer record updates. The system update delivered better productivity rates and decreased mistakes to boost organization efficiency and customer contentment. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

AH

Ada H.

Supply Chain Analyst

Information Technology and Services

Small-Business (50 or fewer emp.)

3/9/2025

"Reliable task automation that reduces manual workload"

4/5

What do you like best about Automate®?

One that I really like about Automate Robotic Process Automation is that it runs unattended tasks reliably. And it has made it possible for us to dispose of repetitive manual work such as processing invoices and scheduling data transfers. According to me because we can schedule tasks run at some time without fear. Additionally, it has made things more consistent along workflows, so that mistakes occur less as tasks are done manually. It’s been all around an easy way to optimize the day to day processes. Review collected by and hosted on G2.com.

What do you dislike about Automate®?

The main problem I face with Automate Robotic Process Automation is that error resolution becomes hard to handle. The system logs do not show complete details so we must guess what failed. Our workflow accuracy depends on fixing errors which takes longer than expected. New updates sometimes contain bugs that make us change our working processes that used to work without problems. Our work progress slows down when we need fast outcomes because of these problems. Review collected by and hosted on G2.com.

What problems is Automate® solving and how is that benefiting you?

Our team saves time from performing manual tasks that bring no value because of Automate Robotic Process Automation. The system performs regular tasks such as document handling and data input which frees up our time by several hours per week. Now our team can dedicate itself to important work because Automate Robotic Process Automation handles administrative tasks. Automate has made tasks take less human work while producing fewer errors in a more efficient workplace. Our team performs better daily tasks thanks to this system. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

BA

Beata A.

Finance operations manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

3/6/2025

"A reliable way to reduce manual workload"

4.5/5

What do you like best about Automate®?

What I like about Automate Robotic Process Automation is that it is dependable enough to do routine tasks without constant supervision. We have used it extensively to process invoices and update the records, thus reducing the chances of mistakes. The system is also responsive on specific triggers providing it with more of a workflow. It helps my team to focus on major chunks, by having less manual steps in the process happening on a day to day basis. Review collected by and hosted on G2.com.

What do you dislike about Automate®?

The problem with Automate Robotic Process Automation is that it can be a time consuming process to troubleshoot errors. The system is not always clear what went wrong when an execution of a workflow fails. Additionally, some processes use more system resources than expected, slowing down other applications that are running along side it. On occasion this has led to delays in task execution, and thus extra attention to prevent an interruption of our automated workflows. Review collected by and hosted on G2.com.

What problems is Automate® solving and how is that benefiting you?

As we were able to cut down on tedious manual work that slowed us down, we chose Automate Robotic Process Automation. Entry of customer orders or records maintaining has been made into completely automated tasks so that mistakes are avoided and time saved. This has helped overall accuracy and consistency a lot. Since these tasks are now run without human involvement, our team can now focus on more important tasks rather than repetitive data entry. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

KB

Kevin B.

Workflow Automation Engineer

Information Technology and Services

Small-Business (50 or fewer emp.)

3/2/2025

"No more losing client info halfway through projects"

4.5/5

What do you like best about Automate®?

Automate Robotic provides automation for our data entry responsibilities which I really enjoy. The reporting feature enables us to save three hours of work each week. The system generates excellent reports which clients receive without hassle. Software works smoothly with all our current tools without any problems. It runs all tasks without causing any trouble. The automation system works well for maintaining recurring operations including spreadsheet updates and email distribution. It functions like an additional set of hands which maintains unlimited energy. Review collected by and hosted on G2.com.

What do you dislike about Automate®?

The occasional time lag in data synchronization proves to be annoying to users. During the same period as last week our sales data required excessive time for synchronization and we had to perform manual verification of each entry. Such situations create an annoying experience for users. Our app sometimes fails unexpectedly while requiring us to start the operation from scratch. Being in an important task causes frustration when your system freezes in the middle of your work. Review collected by and hosted on G2.com.

What problems is Automate® solving and how is that benefiting you?

Before the approval process took up extensive time dedicated to sending email requests. Now, it’s instant. The workflow system requires basic setup and afterward the entire process operates automatically. This platform brings substantial improvements to our team operations. Data inconsistencies served as one large organizational issue within our operation. A single data set was used by multiple departments through different versions thus creating significant misunderstandings. Automate provides the ability for our organization to see everything from a united perspective. Using Automate as our central data hub made our workflow operations streamlined while serving as a main center for all our information. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

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