---
title: Automat Reviews
meta_title: 'Automat Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 18 reviews by the users' company size, role or industry to
  find out how Automat works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 18
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Automat Reviews
**Vendor:** Automat Technologies  
**Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 18
## About Automat
Automat is a conversation company. Conversations are the best way to sell, and this is why we bring the power of sales conversations to your eCommerce—at scale. Ecommerce companies staff their websites and increase sales with Virtual Product Advisors. These AI-powered advisors are trained to have automated one-on-one conversations with consumers, provide personalized recommendations, and ultimately give them the boost in confidence they need to buy - just like a real salesperson would. We partner with the world's largest B2C retailers and brands and consistently deliver higher first-party insight, conversion rates, and order value. 





## Automat Discussions
  - [What is Automat used for?](https://www.g2.com/discussions/what-is-automat-used-for)

- [View Automat pricing details and edition comparison](https://www.g2.com/products/automat/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-02+04%3A37%3A59+-0500&secure%5Bsession_id%5D=b40db2df-4c0e-42fd-9e7a-5229ae2a2885&secure%5Btoken%5D=117d96937f16f1d8aefc686946ef0bd6f828cac9c761a63b168e4224db64b41b&format=llm_user)

## Automat Features
**Messenger**
- Sequencing
- AI
- Live Chat
- Customization Interface

**Visitor Behavior**
- Monitoring
- Targeting
- Guided Selling

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Agentic AI - Personalization**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Channels**
- Social Media
- Website
- Text Message (SMS)
- Voice Assistants
- Other

**Templates**
- Optimization

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

**AI Personalization - Personalization**
- Predictive Recommendations
- Audience Segmentation
- Adaptive Content

**Customers**
- Targeting
- Profiles
- Analytics
- Lead Gathering
- Sales Conversion

**Personalization**
- Recommendation
- Content
- Personalization Engine
- Product Recommendations
- A/B Testing
- Personalized Messaging

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Multichannel**
- Web
- Mobile

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Administration **
- Marketing Campaigns
- Reports & Analytics
- User Data
- Integrations

**Agentic AI - E-Commerce Personalization**
- Natural Language Interaction
- Proactive Assistance

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