--- title: AutoLeap Reviews meta_title: 'AutoLeap Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 746 reviews by the users' company size, role or industry to find out how AutoLeap works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 746 scale: '5' date_modified: '2026-07-30' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # AutoLeap Reviews **Vendor:** AutoLeap **Category:** [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 746 ## About AutoLeap AutoLeap is an award-winning cloud-based software transforming auto repair and tire shops. As a leader in the industry, we are committed to staying ahead of the curve by constantly innovating and delivering features that redefine shop management. Customer feedback is at the heart of everything we do, driving our relentless pursuit of excellence and empowering shops to achieve remarkable results. With AutoLeap, you're not just keeping up with the industry—you’re changing the game. ## AutoLeap Pros & Cons **What users like:** - Users find AutoLeap's software to be **very easy to use** , enhancing their workflow and overall experience. (136 reviews) - Users value the **exceptional customer support** and ease of use, enhancing their overall experience with AutoLeap. (73 reviews) - Users value AutoLeap's **seamless integrations** with QuickBooks, enhancing efficiency and simplifying their daily operations. (47 reviews) - Users appreciate the **effective communication** through AutoLeap's support team, ensuring quick resolutions for any issues encountered. (44 reviews) - Users highlight the **streamlined operations** and **flawless integrations** of AutoLeap, enhancing efficiency and user experience. (41 reviews) - Time-saving (39 reviews) - Customer Communication (31 reviews) - Invoicing (30 reviews) - Setup Ease (30 reviews) - Efficiency Improvement (29 reviews) **What users dislike:** - Users experience **disjointed parts management** , causing confusion and inefficiency for technicians and service advisors alike. (19 reviews) - Users find the **missing features** in AutoLeap, like quick access to MOTOR data, frustrating and time-consuming. (17 reviews) - Users face a **difficult learning process** with AutoLeap, often finding the steps overwhelming and challenging to manage. (15 reviews) - Users desire more **customization options** for AutoLeap, seeking tailored features and mobile app functionality. (14 reviews) - Users notice **limited functionality** in AutoLeap due to manual tasks and inefficient presets, impacting their workflow experience. (14 reviews) - No Mobile App (14 reviews) - Users report **integration issues** with AutoLeap, as it only connects with QuickBooks Online and lacks broader compatibility. (13 reviews) - Learning Curve (13 reviews) - Users experience **insufficient information** with AutoLeap, often feeling confused and limited in functionality and support. (12 reviews) - Lack of Mobile App (11 reviews) ## AutoLeap Reviews ### 1. System works well huge improvement over what we used to use. **Rating:** 5.0/5.0 stars **Reviewed by:** javier m. | Parts specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about AutoLeap?** great operating system and quick help with customer service. **What do you dislike about AutoLeap?** limitation on the tech notes section of how many words can be typed. **What problems is AutoLeap solving and how is that benefiting you?** It solved all of our billing issues. **Official Response from Rabail Mushtaq:** > Thanks for the great feedback! We are glad to hear AutoLeap has improved your processes and solved your billing issues. ### 2. Great System **Rating:** 5.0/5.0 stars **Reviewed by:** Earnest E. | Store Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about AutoLeap?** I like information and layout of Work Board **What do you dislike about AutoLeap?** to many steps to complete single operation **What problems is AutoLeap solving and how is that benefiting you?** Business Performance, Online presence **Official Response from Eiman Tahir:** > Hi Earnest, thank you for the positive review! ### 3. Julia and Autoleap are amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Al G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about AutoLeap?** The team over at autoleap made everything super smooth easy and quick to learn. **What do you dislike about AutoLeap?** Honestly coming from a different interface, I have nothing but good things to say about autoleap **What problems is AutoLeap solving and how is that benefiting you?** Ease of use, simple easy interface and they don't have a million different steps to do simple things which is great **Official Response from Eiman Tahir:** > We're thrilled to hear that you found AutoLeap to be smooth, easy, and quick to learn! Our team is dedicated to providing a user-friendly experience. ### 4. QUICK SYSTEM TO LEARN. GREAT SUPPORT **Rating:** 5.0/5.0 stars **Reviewed by:** Long N. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about AutoLeap?** CLOUD BASED. EASY TO CREATE ESTIMATES. GREAT CALENDER, TEXT CHAT, AND CUSTOMER PHONE/COMPUTER VIEW OF ESTIMATES BEING ABLE TO DECLINE AND APPROVE JOBS. WORK FLOW TABS HELPS KEEP TRACK ON VEHICLES. EASY INTERGATION. TOOK ABOUT 2 WEEKS TO GET THE HANG OF THE MANAGMENT. **What do you dislike about AutoLeap?** MERCHANT SIDE TAKES THEIR SWEET TIME TO SETUP AND INTERGRATE! SUPPORT ON GLOBAL PAYMENTS IS NOT THE BEST. BIG TICKET JOBS TAKE A LONG TIME TO CREATE AN ESTIMATE VS MITCHELL. PARTSTECH IS A BIT SLOW. WOULD BE NICE IF WORLDPAC SOFTWARE CAN WORK WITH THE MANAGEMENT WITHOUT HAVING TO GO THROUGH PARTS TECH. LOTS OF OPEN TABS HARD TO DELETE A INVOICE OR FIX A WRONG CUSTOMER ON A NEW VEHICLE TECHNICIAN OVERVIEW ON BIG JOB DOESN'T HAVE A OVERVIEW ON TABLET. HAS TO CLICK ONE JOB AT A TIME. REPORTS FOR TECHNICIANS CAN'T BE PRINTED WITHOUT USING ANOTHER APP LIKE EXCEL! MOTOR FOR LABOR RATES ISN'T THAT GOOD. PREFER ALLDATA OR PRODEMAND. **What problems is AutoLeap solving and how is that benefiting you?** DELETING INVOICE TECHNICIANS CAN VIEW HOW MUCH HOURS THEY HAVE FLAGGED. **Official Response from Werda Shermeen Zia:** > Thanks for the 5-star review! We're glad you are enjoying the software. We are constantly improving our features and offerings, and we are excited to continue working with you on your input as we continue to build something great. ### 5. Great Product/Service **Rating:** 5.0/5.0 stars **Reviewed by:** Brent S. | Service Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about AutoLeap?** Great for shop management, keeps track of everything from start to finish **What do you dislike about AutoLeap?** A lot to learn but once you understand the system it is great **What problems is AutoLeap solving and how is that benefiting you?** Efficiency and saving time **Official Response from Rabail Mushtaq:** > Thanks for the 5 stars! We are glad AutoLeap is helping you manage your shop efficiently. ### 6. AutoLeap is the future for the Automotive Industry! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about AutoLeap?** Being to connect with customer in a much simpler. Helps allow to do mutliple things at the same thime with ease. I use this software system on a daily. It allows me to stay in touch with the clients; giving them follow ups, invoices and many other features. This software system allows to use every step with ease. There arent alot of loopholes to get things done. It is a step by step process. Something that is fitting for a job like Automotives. **What do you dislike about AutoLeap?** Not being able to delete profiles when done in error. But above all there isnt much to say about this system. **What problems is AutoLeap solving and how is that benefiting you?** Being able to put everything in front of us. In one easy place, designed to divide everything in its perfect spot. **Official Response from Eiman Tahir:** > Hi Danielle, we're thrilled to hear that AutoLeap is making your daily tasks easier and more efficient! Thank you for sharing your positive experience with us. ### 7. Review of Autoleap **Rating:** 5.0/5.0 stars **Reviewed by:** Xinyu L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2024 **What do you like best about AutoLeap?** They are really helpful to your success in the Auto Repair industry. All the staff are very friendly and willing to help. The system is very easy to use and they do have great assistance. **What do you dislike about AutoLeap?** I think on the parts ordering, they can imporve their functionality a little bit. **What problems is AutoLeap solving and how is that benefiting you?** It can leap me to update whatever i did to carfax. On the accounting behalf, autoleap can help me manage the invoice easily, which will improve my profit. **Official Response from Eiman Tahir:** > Thank you for your positive review! We're glad to hear that our staff has been helpful and that you find our system easy to use. We appreciate your feedback. ### 8. Fairly easy to navigate. Simple to build tickets and complete jobs faster. **Rating:** 3.5/5.0 stars **Reviewed by:** Kaitlyn C. | Service Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about AutoLeap?** The quick and efficient way to build tickets and get invoices sent to customers. **What do you dislike about AutoLeap?** The difference of customers if the names or information is capitalized verse not capitalized. **What problems is AutoLeap solving and how is that benefiting you?** Autoleap is solving communication issues with customers. It is benefiting me with how apprciative my customers are with the quick responses. **Official Response from Eiman Tahir:** > Hi Kaitlyn, thank you for the wonderful review. We're happy to hear that AutoLeap has helped improve communication with your customers and that they appreciate the quick responses. ### 9. Very User Friendly & Helpful Customer Service Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Lynn A. | Office Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about AutoLeap?** The Assistance from the Customer Support Reps! Very Easy, User-Friendly System that is used daily. Easy set up! Integration to Quikbooks is a great feature! **What do you dislike about AutoLeap?** Nothing that I can think of - everything has been going smoothly so far! **What problems is AutoLeap solving and how is that benefiting you?** Creation of estimates & invoices in AutoLeap save our Team a lot of work! We are implementing Global Pay soon which will save us money on our current POS & the payments will automatically integrate to AutoLeap for us! **Official Response from Werda Shermeen Zia:** > We're thrilled to hear you're having a smooth experience with AutoLeap! Your kind words about our customer service, user-friendliness, and easy setup are greatly appreciated. We're glad that you are benefiting from the QuickBooks integration and implementing Global Pay next. ### 10. Customer service and the product have been excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Rob K. | Salesman & Assisstant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about AutoLeap?** I love how integrated everything is. And the live online help has been a huge help **What do you dislike about AutoLeap?** So far it's new so just getting adjusted to it is the hardest part. **What problems is AutoLeap solving and how is that benefiting you?** Convenience integration and simplicity **Official Response from Werda Shermeen Zia:** > Thanks for the positive feedback! It's fantastic to hear that AutoLeap's integrations and live support are helping your business. We understand that adjusting to new software can be a challenge, but we're here to support you every step of the way. ### 11. Excellent customer service, helpful onboarding team and user friendly technology. **Rating:** 5.0/5.0 stars **Reviewed by:** Mackenzie R. | Small Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2024 **What do you like best about AutoLeap?** The ease of integrating other softwares and the ability to chat with support so quickly. **What do you dislike about AutoLeap?** Our technician does not care for MOTOR, he had to use a different matrix **What problems is AutoLeap solving and how is that benefiting you?** NA **Official Response from Werda Shermeen Zia:** > Thank you for the fantastic review! We're thrilled that you had an excellent experience with our customer service and onboarding team, and find AutoLeap user-friendly. We understand your technician's preference for a different repair matrix. While MOTOR is a valuable tool within AutoLeap, we always strive to offer flexibility so your feedback is super important. ### 12. A must for any auto shop that is in need of a better service writing software. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2024 **What do you like best about AutoLeap?** Easy set up. Very user friendy and allows for estimates and invoices be sent directly to the customer, streamlining the entire process. You can also text multi point inspections with videos and photos to customers. Integrates with parts suppliers seamlessly. **What do you dislike about AutoLeap?** Nothing everything has been great and the auto leap staff is always there to help! **What problems is AutoLeap solving and how is that benefiting you?** better comunication between customers and our staff. **Official Response from Eiman Tahir:** > Thank you for sharing your positive experience with AutoLeap! We're glad to hear that you find our software easy to use and that it has improved communication between your customers and staff. Our team is always here to support you. ### 13. Easy to work with and simple to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Randal S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about AutoLeap?** The platform is very user friendly and easy to figure out. Support from a real person is one click away and extremely responsive and helpful. Implementation was smooth and training was thorough. Autoleap is a great system for all day, everyday use. **What do you dislike about AutoLeap?** Motor repair guides leave much to be desired when trying to find repair procedures especially for complex repairs. I will need to keep my prodemand subscription which luckily integrates nicely. **What problems is AutoLeap solving and how is that benefiting you?** Appointment reminders and a reliable two way text were things the we struggled with when using our old system and auto leap does both well. The multi point inspections and review reminders are also things we didn't have before with our old system. **Official Response from Werda Shermeen Zia:** > Thank you for your positive feedback about AutoLeap's user-friendly platform and responsive support team. We're happy to hear that AutoLeap is addressing your previous struggles with appointment reminders and two-way text. ### 14. Auto Leap The next step **Rating:** 5.0/5.0 stars **Reviewed by:** Gregory S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about AutoLeap?** As a new Buisness owner I was looking for software that would allow me to incorperate all my shop needs both front end and tech side all in one. Auto leap provided this with easy to use quality software. Along with the software their team is very commited to helping and training of anyone of the staff. The team is welcoming and very informatite. I highly recommend Auto Leap to anyone starting a new company or looking to intigrate your front end and tech side of your buisness together with a seamless program. **What do you dislike about AutoLeap?** The one down side that I found with Auto Leap was the placment of information on the Tech side app. This is in relation to the information reguarding codes. I brought this to my support team member and this issue is all ready being worked on to be solved. I am very impressed. **What problems is AutoLeap solving and how is that benefiting you?** Schedualing, digital inspections, customer communication, estimates and dailing shop operation have all been seamless and smotth using Auto Leap **Official Response from Eiman Tahir:** > Hi Gregory, thanks for your feedback. We're thrilled to hear that AutoLeap has been able to meet your business needs and provide easy-to-use software. Our team is committed to providing top-notch support and training to ensure a seamless experience for all our users. Thank you for recommending us! ### 15. AutoLeap HONEST Review **Rating:** 5.0/5.0 stars **Reviewed by:** Lucie R. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about AutoLeap?** I like several features AutoLeap provides. This includes the text/email feature that allows us to send out messages for reminders, appointment confirmation as well as pick up times and allows them to leave a review. This heavily minimizes the influx of customers calling the shop every 5 min. This includes being able to send estimates. Such a game changer. Easy to learn. User friendly. Had lots of help switching over by the support staff. **What do you dislike about AutoLeap?** I would say small details that can be improved like having a better interface for invoice history and being able to make notes or reminders for myself as a user would be the only thing I'd say is missing. Other than that no dislikes per day. **What problems is AutoLeap solving and how is that benefiting you?** Allowing us to provide our customer with estimates, invoices, appointments and more via text or email has reduced the heavy flow of calls coming in. This allowing us to focus on in house responsisbilities. **Official Response from Werda Shermeen Zia:** > Hi Lucie, thanks for the wonderful review! ### 16. EXCELLNECE WITH AUTOLEAP **Rating:** 5.0/5.0 stars **Reviewed by:** steven g. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2024 **What do you like best about AutoLeap?** SUPER FRIENDLY AND HELPFUL STAFF, EASE OF USE OF SOFTWARE AND JUST THE WHOLE LAYOUT. **What do you dislike about AutoLeap?** NOTHING REALLY, OVERALL IS AN AMAZING PRODUCT **What problems is AutoLeap solving and how is that benefiting you?** Estimates, quotes and keeping track of those and my clients **Official Response from Eiman Tahir:** > We're thrilled to hear that you find our staff friendly and helpful, and that our software is easy to use. Thank you for your positive feedback! ### 17. Excellent Product, Amazing customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Luis S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about AutoLeap?** The product bring up the level of professionalism ot the shop and it gives it an updated experience to the service. **What do you dislike about AutoLeap?** The learning curve can get on the way in the begginning. **What problems is AutoLeap solving and how is that benefiting you?** Streamline process of the entire experience of the service, from getting the customer in the shop the delivering back the vehicle once it has been repaired. **Official Response from Eiman Tahir:** > Hi Luis. We appreciate your feedback and are delighted to hear that AutoLeap is enhancing customer experience for your shop! ### 18. Autoleap is amazing! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian P. | Shop Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about AutoLeap?** I like tthat everything is in one place and that i can see my mechanics efficiency really easily. **What do you dislike about AutoLeap?** theres nothing that i dislike about Autoleap! **What problems is AutoLeap solving and how is that benefiting you?** AutoLeap is helping me by keeping all my information in one place **Official Response from Eiman Tahir:** > Hi Brian, thank you for your kind words! We're committed to providing a seamless experience for our users. ### 19. AutoLeap the next Leap **Rating:** 5.0/5.0 stars **Reviewed by:** Royce D. | owner, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2024 **What do you like best about AutoLeap?** Autoleap provides business owners the ability to be inside their business when and where they need to be. The cloud based Auto Repair system along with the amazing features and team are top -notch. I'm a huge fan and look forward to growing my repair facility with Autoleap "As AutoLeap Grows so Shall Gov-Motors." **What do you dislike about AutoLeap?** N/A I haven't had this experience so far I'm very impressed. **What problems is AutoLeap solving and how is that benefiting you?** Customer Management, Vehicle Management, Customer retention **Official Response from Werda Shermeen Zia:** > Thank you for your kind words, Royce! ### 20. Office Manager **Rating:** 5.0/5.0 stars **Reviewed by:** SANTANA R. | Real Estate Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2023 **What do you like best about AutoLeap?** What was most helpful is how clear the sales agents were about the system. Our business had been looking into several systems similar to AutoLeap. The sales agent was clear, and incredibly knowledgeable about the system which helped our company make the decision of going with AutoLeap. We'd like to add a second thing we really liked about AutoLeap, pricing is PHENOMENAL for what our business needs, and it is SUPER user friendly. With how busy our business gets on some day, I had not had the chance to fully watch training videos. With the settings and help feature, as well as our onboarding rep, it was incredibly fast and easy to figure things out within the system. Highly recommend AutoLeap to any business out there! **What do you dislike about AutoLeap?** That there isn't a delete button for work orders that customers decline. **What problems is AutoLeap solving and how is that benefiting you?** Scheduling, following up, sending promotions and reminders, organization, payment. It is benefiting us by bringing in more revenue, keeping customers up to date. I am currently doing the job of 3 people in the office so AutoLeap has helped by cutting down call times and schedule follow ups. **Official Response from Mahad Rao:** > We're thrilled to hear that our sales agents were able to provide clear and knowledgeable information to help your company make the decision to go with AutoLeap. We're also glad to hear that you find our pricing to be phenomenal and the system to be super user-friendly. We appreciate your feedback about the delete button for work orders and will definitely take that into consideration for future updates. Best Regards, Team AutoLeap ### 21. AutoLeap is 5 start **Rating:** 5.0/5.0 stars **Reviewed by:** Angel F. | Mechanic, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2024 **What do you like best about AutoLeap?** The calendar, text msg, email and much more. **What do you dislike about AutoLeap?** I love everthing about AutoLeap so I have nothing bad to say **What problems is AutoLeap solving and how is that benefiting you?** We didnt have any way to approve orders from costumers and now they cna do it themselfs **Official Response from Werda Shermeen Zia:** > Thank you for the positive feedback! We're glad to hear that you are enjoying the shop calendar, two-way text messaging, email features, and more. ### 22. Overall positive experience **Rating:** 4.0/5.0 stars **Reviewed by:** Jackie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about AutoLeap?** One of the best things about AutoLeap is that it's an all-in-one software. It is extremely intuitive. Even the least tech-savy, electronically-averse employees that we have are starting to like AutoLeap more than our previous software. We also really appreciate the willingness to work on developing parts of the software that would make it work a lot better for our workflow. **What do you dislike about AutoLeap?** The merchant that AutoLeap currently uses, Payrix, is very glitchy, it's difficult to get ahold of their customer service over major payment issues, and we've just had a lot of issues/difficulty with it in the short time we've been using it. **What problems is AutoLeap solving and how is that benefiting you?** Being able to get signature approvals on estimates has been a feature that we've been wanting for a long time. The ability for customers to defer work and having a record of that is another level of protection for us, as well as making our customer service quality better. The inspections are easier to share with customers. Most of what AutoLeap does, it does very well. There are definitely a few things that could make it better/easier for us to use, but overall, we think that AutoLeap will end up working out really well for us. **Official Response from Eiman Tahir:** > Hi Jackie, thank you for your kind review. It's great to hear that AutoLeap is helping you improve your customer service quality and providing added protection for your business. We're committed to continuously enhancing our features to better serve our users. ### 23. AutoLeap For the Win. **Rating:** 5.0/5.0 stars **Reviewed by:** Paul M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about AutoLeap?** I have tried numerous shop management systems and all failed in someway, mainly lack of training for the user. This is not the case for AutoLeap, they make sure you understand the system before sending you to the real world to play. So far i am very happy with the system. **What do you dislike about AutoLeap?** Im not a fan of the tech side of the app, because i dont really need to keep track of time on the RO's, my only complain is i wish we could use the tech side with out having to clock in on individual lines or at all. **What problems is AutoLeap solving and how is that benefiting you?** It is making my business look more professional to our customers, while also allowing me to track repairs done on returning customers and parts installed along with the supplier. **Official Response from Werda Shermeen Zia:** > Hi Paul, thanks for the 5-star review! We're glad to hear that you're happy with the training provided with AutoLeap and that the software is beneficial for your business. ### 24. Friendly and extremely supportive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2023 **What do you like best about AutoLeap?** Since I reached out to the they were extremely helpful and very willing to answer any question I had. Their implementation team has always been on point and continue to provide excellent service. I have used other shop management software and they seem to take a while to respond to any question that I have. With autoleap they answered my question wishing the same day, if they didn't have a answer for they made sure to find the answer to me in a timely manner. Would definitely recommend Autoleap to new customers. Thank you autoleap for taking the time to show me the awesome program you guys provide! **What do you dislike about AutoLeap?** Their was nothing that I disliked about autoleap. **What problems is AutoLeap solving and how is that benefiting you?** Helping me solve the easiness of being able to invoice customers out. **Official Response from Eiman Tahir:** > Hello, thank you for your feedback! We're glad to hear that our team has been supportive and responsive to your questions. Providing excellent service and timely support is important to us, and we're happy to hear that AutoLeap has made invoicing easier for you. ### 25. AutoLeap is Great **Rating:** 5.0/5.0 stars **Reviewed by:** Hector V. | Recruitment Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about AutoLeap?** I love that autoleap is simple so it really easily to utilize **What do you dislike about AutoLeap?** there is a lot of options so sometimes its confusing **What problems is AutoLeap solving and how is that benefiting you?** It is helping me save time on customer communication since its all in one place **Official Response from Eiman Tahir:** > Hi Hector, thank you for your feedback! We're happy to hear that AutoLeap is helping you save time on customer communication. ### 26. New Start up company **Rating:** 5.0/5.0 stars **Reviewed by:** Syl N. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 05, 2024 **What do you like best about AutoLeap?** I love how everything is on one platform **What do you dislike about AutoLeap?** I can't say that there is anything that I really dislike about it, I think getting used to the platform will make a big difference. **What problems is AutoLeap solving and how is that benefiting you?** Currently AutoLeap is trying to help us solve an issue with a few inventory details. We were trying to make some changes on some inventory details and when we changed ]something, then the system would make the same change on another similar inventory item. **Official Response from Eiman Tahir:** > Hi Syl, thanks for sharing your feedback. We’re happy to hear about your positive experience with us. ### 27. Helpful Support & easily to use **Rating:** 5.0/5.0 stars **Reviewed by:** Amy A. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2023 **What do you like best about AutoLeap?** Autoleap is very easy to use and understand! The company is always available to help whether it's by phone or email. They respond to emails promptly and always have a solution to a problem or a way to set up autoleap in a way that works best for your business. The way it is set up is helpful especially for automotive businesses with ordering parts and for any business to see profit made day by day, weekly, and monthly. **What do you dislike about AutoLeap?** Personally the colors of the website bother me, but that's just personal preference. It would be cool if each business could change the color from the seafoam green to match their business. **What problems is AutoLeap solving and how is that benefiting you?** It is solving the ability to see what vehicles and invoices go to which company/individual we are doing work for. Also for how much we are making each day, week, and month. **Official Response from Eiman Tahir:** > Hi Amy, thank you for your positive feedback! We're happy to hear that you find AutoLeap easy to use and that our support team has been responsive. ### 28. Take the Leap for AutoLeap **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about AutoLeap?** Ease of use, even for the least tech savvy person in the auto shop, not too many learning curves. We love all the integrations included and available for this system. AutoLeap is a one stop shop for Automotive companies. Implementaion was super easy and we were walked through the entire process by a rep that was set up just to help us, also there is a chat option where we have the ability to ask any qestions we may have, and that is always answered quickly. **What do you dislike about AutoLeap?** Have not found any downsides so far. Any issues we have had, have been remedied very quickly and we have been educated on the system. **What problems is AutoLeap solving and how is that benefiting you?** Effficiency. We, as a whole were spending too much time daily going back and forth through different programs, just to input the same info repeatedly. Time efficiency was the leading factor in going for this program and it has not dissapointed. **Official Response from Eiman Tahir:** > Hello, thanks for taking the time to share your wonderful feedback! We're glad to hear that our implementation process and chat support have been helpful for you. ### 29. Great management software system, excellent customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2024 **What do you like best about AutoLeap?** It is among the best management systems for auto repair shops, with many features and integrations. And the absolute best one for the Canadian market, due to much greater compatibility. Customer service is top notch, particularly from our onboarding ambassador Julia Blalock. **What do you dislike about AutoLeap?** It's a bit difficult to learn, but once you learn the processes is smooth sailing. **What problems is AutoLeap solving and how is that benefiting you?** Better integration with accounting and parts suppliers in the Canadian market. **Official Response from Werda Shermeen Zia:** > Thank you for your positive review! We're glad you find our shop management system to be the best for auto repair shops in Canada. ### 30. Autoleap is the best **Rating:** 5.0/5.0 stars **Reviewed by:** ANTHONY H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about AutoLeap?** Autoleap has allowed for an easy provess when writing up customers and creating estimates. It also allows for better communication between our shop and customers. Also, every question that i've had has been answered with complete transparency. **What do you dislike about AutoLeap?** This is not applicable. Everything thus far has been easy to understand and navigate. **What problems is AutoLeap solving and how is that benefiting you?** Auto leap is assisting us with better communication with customers. Writing up customers estimates has been a lot quicker and easier. It has significantly cut down our time in doing so that way we can build more repor with customers. **Official Response from Eiman Tahir:** > Hi Anthony, thanks for sharing your feedback. We’re happy to hear about your positive experience with us. ### 31. Easy and stress free **Rating:** 5.0/5.0 stars **Reviewed by:** Dusty H. | Store Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2024 **What do you like best about AutoLeap?** It integrates with all the major vendors to make ordering parts and tires easy with a lot of features to choose from. Colin is amazing to work with and make implementation easy. **What do you dislike about AutoLeap?** Could not find an easy way to bill national account customers **What problems is AutoLeap solving and how is that benefiting you?** Autoleap is solving inventory, parts tracking and ordering, customer info and advertising. Also set me up with credit card services and website services. **Official Response from Werda Shermeen Zia:** > We're glad to hear that you find AutoLeap easy and stress-free to use. We appreciate your feedback. Thanks for choosing AutoLeap. ### 32. Five Star! **Rating:** 5.0/5.0 stars **Reviewed by:** Katie F. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2023 **What do you like best about AutoLeap?** This product and its team have exceeded our expectations from the beginning. We are most impressed by the fast and friendly support team - from our dedicated account rep to the customer support that is readily available within seconds. **What do you dislike about AutoLeap?** I don't have negatives things to say. Switching software is challenging for any business, but this team has met us at every challenge and request we have had. **What problems is AutoLeap solving and how is that benefiting you?** They are a cloud-based solution which initiated our search for a new software in the first place. **Official Response from Eiman Tahir:** > Hi Katie, thanks for your wonderful feedback! We are thrilled to hear that you have had such a positive experience with our product and team. ### 33. AutoLeap **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany B. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about AutoLeap?** I am a new user of AutoLeap and I found that the software is very user friendly. During the process of learning the software we also intergrated our Quickbooks account. I was very apprehensive about the intergration but my specialist Colin Chan was extremley friendly and helpful each time I had reached out. **What do you dislike about AutoLeap?** The only issue I have encountered during intergration is that there is not a phone number you can call for quick answers or help. **What problems is AutoLeap solving and how is that benefiting you?** AutoLeap is making it easy for our CSR's to generate invoices and update customer information that easily intergrates into our Quickbooks for accouting and financial purposes. **Official Response from Werda Shermeen Zia:** > Hi Brittany, thanks for taking the time to share your positive experience with AutoLeap. ### 34. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2024 **What do you like best about AutoLeap?** User interface is easy to use, Easy implimentation process, **What do you dislike about AutoLeap?** We have not experianced any downsides to date. **What problems is AutoLeap solving and how is that benefiting you?** Saving time in Parts Ordering,. Good reporting. multi window interfaces. **Official Response from Rabail Mushtaq:** > Thanks for the great feedback! We're glad you're finding AutoLeap easy to use and helpful in saving time with parts ordering and reporting! ### 35. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Kaitlyn H. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2023 **What do you like best about AutoLeap?** Autoleap is great for those that are always on the go. When I need help, I can send a text. Everything is online so I can work from my phone or laptop at anytime. Training was easy and quick. **What do you dislike about AutoLeap?** When creating an estimate/invoice, you can only pull from saved labors and parts. However, this is solved by easily and quickly creating the labor/part line needed. **What problems is AutoLeap solving and how is that benefiting you?** We are still working on getting card processing set up. When it is setup, I will no longer have to manually enter payments and customers will be able to pay from their phones. **Official Response from Eiman Tahir:** > Hi Kaitlyn, thanks for sharing your feedback. We’re happy to hear about your positive experience with us. ### 36. Thank you AutoLeap & Colin Chan **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2024 **What do you like best about AutoLeap?** Colin and the implementation team have been more than helpful during this change. **What do you dislike about AutoLeap?** Compared to our old program, it seems AutoLeap has a lot of step before finalization. **What problems is AutoLeap solving and how is that benefiting you?** We switched to AutoLeap from StockTrac due to StockTrac closing so we are still learning AutoLeap. **Official Response from Werda Shermeen Zia:** > We're glad to hear that Colin and our implementation team have been helpful during the transition. We understand that there may be more steps involved in the process, but we believe that these are necessary to ensure a smooth and successful transition. We appreciate your patience as you continue to learn and adapt to AutoLeap. ### 37. Great product for work **Rating:** 5.0/5.0 stars **Reviewed by:** Shanequa V. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about AutoLeap?** Autoleap is easy to use. They implement a lot of details that makes my job easier. I love how helpful and informative they are as well. **What do you dislike about AutoLeap?** I dislike that we didn't know about it sooner **What problems is AutoLeap solving and how is that benefiting you?** It is helping our customers understand what ever job includes and helps them remember to service their vehicles **Official Response from Werda Shermeen Zia:** > Thank you for sharing your positive experience. We're committed to providing a software that makes shop management easier. ### 38. GREAT POS! **Rating:** 5.0/5.0 stars **Reviewed by:** ALORA W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2024 **What do you like best about AutoLeap?** Customer support has been great! Everyone has been very helpful. Lots to learn but we know it will be great! Has lots of features. **What do you dislike about AutoLeap?** Within our shop, we have had many issues with lagging. More than likely a computer problem & not a AutoLeap problem. **What problems is AutoLeap solving and how is that benefiting you?** N / A **Official Response from Eiman Tahir:** > Hi Alora. We're thrilled to hear that you've had a great experience with our customer support team! If you need any assistance with troubleshooting, please don't hesitate to reach out to our support team. ### 39. Overwhelmed with amount of support **Rating:** 4.0/5.0 stars **Reviewed by:** Elisabeth J. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2023 **What do you like best about AutoLeap?** The support and training provided is outstanding and overwhelming in a good way!T **What do you dislike about AutoLeap?** The vaule of what you receive is very competitive with most targeted software, However our client base and business is small and not sure yet if price is sustainable in comparison to overall cost for this type of software. **What problems is AutoLeap solving and how is that benefiting you?** The amount of details and communication, from intake through repair I view as very beneficial to covering our bases. Retail is getting more dangerous in terms of liabilty and people trying to tak evry advantage to get something discounted or place blame for things that didn't happen whille in our care. **Official Response from Eiman Tahir:** > Hi Elisabeth, thanks for leaving us a review. We're glad to hear that you find our support and training outstanding! ### 40. How Autoleap refines the flow of Small Business service writing. **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about AutoLeap?** Compatibility and Ease of transferring old database data to the Autoleap infrastructure. Ease of use when compiling an estimate and simplifying communication through the SMS/Email system. Significant Quality of Life from the friendly User Interface, Customer Service, Finding Vehicle information through the app. **What do you dislike about AutoLeap?** I dont have too much to dislike from Autoleap, but it does need a little bit of refinement in how flexible in how Quotes/Estimates are made. Sometimes all i have to work with is a first name, or VIN/LP and its finicky in how it wants to present itself due to some missing information. **What problems is AutoLeap solving and how is that benefiting you?** It quickly solves the tedium and time-consuming task of finding information and parts through its easy-to-use menus and parts ordering system. I have been using this for about a week now and I'm starting to see the stark differences in how easy it is to organize the RO's, to simplify the communication between the shop and the customer allowing them to make easier decisions on what services need priority or what services to save for a later visit. **Official Response from Eiman Tahir:** > Hi Anthony. Thank you for sharing your positive experience with AutoLeap! We're thrilled to hear that you find our platform user-friendly and that it has improved your quality of life. ### 41. First time user of AutoLeap **Rating:** 4.0/5.0 stars **Reviewed by:** Summit Auto C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2024 **What do you like best about AutoLeap?** The staff members who help you with onboarding on very helpful to make sure youre able to get setup and understand how to the use the product as needed. **What do you dislike about AutoLeap?** The mobile version needs some improvement. I also dislike that certain columns in the workflow are unable to be customized. **What problems is AutoLeap solving and how is that benefiting you?** We use autoleap for invoicing and workflow. It allows us to keep everything in one place for our business. **Official Response from Eiman Tahir:** > Hi team, thank you for your feedback. We understand the importance of a user-friendly mobile version and customizable workflow. We are actively working on these improvements to enhance your experience with AutoLeap. ### 42. Auto leap is a good alternative to the other shop management softwares **Rating:** 4.0/5.0 stars **Reviewed by:** Jullian L. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about AutoLeap?** Having it be an all in one software versus something like NAPA tracs where everything has to be an add on to the main program is a game changer. We are able to do everything we need to do in one website. **What do you dislike about AutoLeap?** It did not have some of the key features that we were using in our other software such as the sorting options. But this is something that they said they were looking into addressing. **What problems is AutoLeap solving and how is that benefiting you?** It made it so we no longer have to remote in if we want to work from home. It makes it easier to get on if we need to work while traveling or manage the shop while not actually physically at the shop since it does not run off an internal server. **Official Response from Eiman Tahir:** > Hi Jullian. Thank you for your review! We're pleased to hear that AutoLeap has been a game changer for your shop management needs. ### 43. Better than the Competition! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex D. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about AutoLeap?** The marketing feature. I can text customers who deferred services. **What do you dislike about AutoLeap?** I can honestly say that there is nothing I don't like about Auto Leap. **What problems is AutoLeap solving and how is that benefiting you?** Customer communication! I can build trust with my customer by sending them photos of any work I am recommending. **Official Response from Werda Shermeen Zia:** > Hi Alex, thanks for taking the time to leave us such a wonderful 5-star review! ### 44. A Modernization for shop managment software **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew S. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about AutoLeap?** The software is easy to use and has robust support, overall a very modern and clean alternative to some of the old managment software avalible **What do you dislike about AutoLeap?** The MOTOR Labor guide integration is fairly incomplete, the labor guide does not contain many key info items comparable labor guide alternatives have **What problems is AutoLeap solving and how is that benefiting you?** AutoLeap streamlined our service order process and is helping keep our reporting accurate and up to date **Official Response from Mahad Rao:** > We're glad to hear that you find AutoLeap easy to use and appreciate the robust support. We're continuously working to improve our MOTOR Labor guide integration to provide a more comprehensive experience for our users. Best Regards, Team AutoLeap ### 45. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** tyler h. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2024 **What do you like best about AutoLeap?** The platform is very user friendly and easy to navigate. The support team is very helpful and quick to respond to any issues that may come up. **What do you dislike about AutoLeap?** The training sessions were spaced out more than we would have liked but that was due in part to our own scheduling conflicts. **What problems is AutoLeap solving and how is that benefiting you?** Scheduling, Invoicing, and estimates are much more streamlined with Autoleap. **Official Response from Eiman Tahir:** > Hi Tyler, we're glad to hear that you find our platform user-friendly and our support team helpful. We strive to provide a seamless experience for our users. ### 46. Scared but exciting **Rating:** 5.0/5.0 stars **Reviewed by:** John M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2024 **What do you like best about AutoLeap?** I like how they do session before launching and having a inperson trainer on the first week. **What do you dislike about AutoLeap?** Just some little bugs and needs some work for flat rate techs **What problems is AutoLeap solving and how is that benefiting you?** All in one tech **Official Response from Eiman Tahir:** > Thank you for sharing your experience, John! We're happy to hear that you find value in our pre-launch sessions and in-person trainer. ### 47. AutoLeap has multiple use features that will help you grow your business **Rating:** 4.0/5.0 stars **Reviewed by:** Keiva G. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about AutoLeap?** I like that I can order directly from the ticket and add labor lines without having to do it multiple times **What do you dislike about AutoLeap?** I do not like how you have to go back in and mark ready in each ticket and I do not like that I have to go in and modify the order number instead of modifying it at the time of order **What problems is AutoLeap solving and how is that benefiting you?** They are working to add more parts that are available from our vendors. It keeps me from ordering from the same vendor from multiple sources. **Official Response from Eiman Tahir:** > Hi Keiva, thank you for your kind review. We're pleased that AutoLeap is helping you streamline your ordering process. ### 48. Great System for New Shops **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2024 **What do you like best about AutoLeap?** Navigation is effortless throughout the entire software **What do you dislike about AutoLeap?** The amount of time spent on Zoom calls over the first initial weeks. One day of implementation could easily have been achieved. **What problems is AutoLeap solving and how is that benefiting you?** Customer Retention and vehicle repair order organization. AutoLeap does both of these things easily. **Official Response from Eiman Tahir:** > We're thrilled to hear that AutoLeap is helping with customer retention and vehicle repair order organization. We appreciate your feedback on the implementation process and will work to make it more efficient for our customers in the future. ### 49. New AutoLeap customer **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about AutoLeap?** It is a cloud based software, dashboard, and workflow. **What do you dislike about AutoLeap?** Motor has limitations that we thought they had. **What problems is AutoLeap solving and how is that benefiting you?** Availability, Workflow, Scheduling **Official Response from Eiman Tahir:** > Hi Melissa, thank you for sharing your feedback. ### 50. Glad we made the switch **Rating:** 5.0/5.0 stars **Reviewed by:** Jim F. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2023 **What do you like best about AutoLeap?** It was a pretty seemless transition from our previous software and the customer service to address any glitches was excellent. **What do you dislike about AutoLeap?** We don't have complaints about the product. We are enjoying using it. **What problems is AutoLeap solving and how is that benefiting you?** We needed a cloud based program so we could work from anywhere seemlessly. It serves as our point of sale and provides labor spects, parts ordering integrations **Official Response from Eiman Tahir:** > Hi Jim, thank you for your positive feedback! ## AutoLeap Discussions - [Is it easy to migrate to AutoLeap?](https://www.g2.com/discussions/is-it-easy-to-migrate-to-autoleap) - 3 comments, 2 upvotes - [Does AutoLeap integrate with QuickBooks?](https://www.g2.com/discussions/does-autoleap-integrate-with-quickbooks) - 4 comments, 1 upvote - [What is AutoLeap used for?](https://www.g2.com/discussions/what-is-autoleap-used-for) - 1 comment - [View AutoLeap pricing details and edition comparison](https://www.g2.com/products/autoleap/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+21%3A27%3A42+-0500&secure%5Bsession_id%5D=2c8435f6-bca2-42a1-a10b-85d90ea492c7&secure%5Btoken%5D=e3adf797afa4ea52172121e06581bed7838323fd916d99115a1c32e0075cdc7e&format=llm_user) ## AutoLeap Integrations - [GlobalLink](https://www.g2.com/products/globallink/reviews) - [Global Payments](https://www.g2.com/products/global-payments/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Mitchell 1 Automotive Repair](https://www.g2.com/products/mitchell-1-automotive-repair/reviews) - [Nexpart eCommerce](https://www.g2.com/products/nexpart-ecommerce/reviews) - [PartsTech](https://www.g2.com/products/partstech-partstech/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [QuickBooks Online Advanced](https://www.g2.com/products/quickbooks-online-advanced/reviews) - [RepairLink](https://www.g2.com/products/repairlink/reviews) ## AutoLeap Features **Operations Management - Auto Shop Management** - Appointment Scheduling - Inventory Management - Task Management - Digital Vehicle Inspection (DVI) - Employee Management **Customer Relationship Management - Auto Shop Management** - Automated Reminders - Marketing - CRM **Financial Management - Auto Shop Management** - Reports and Analytics - Billing and Invoicing - Estimating ## Top AutoLeap Alternatives - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) - 4.9/5.0 (488 reviews) - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) - 4.6/5.0 (410 reviews) - [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) - 4.9/5.0 (40 reviews)