--- title: Author-It Reviews meta\_title: 'Author-It Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 40 reviews by the users' company size, role or industry to find out how Author-It works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 40 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Author-It Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Author-It but has limited features. Are you part of the Author-It team? [Upgrade your plan](https://my.g2.com/author-it/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Create. Collaborate. Manage. Reuse. Translate. Publish. All on one platform. Author-it is a true and complete Component Content Management System (CCMS) for the creation, management, localization, and publishing of a wide variety of information products. Single sourcing is the core of Author-it, and with loads of functionality like multi-channel publishing, variant management, review and approval workflows, and authoring assistance, we offer a collaborative solution capable of dealing with the needs of any organization, from SMBs to Enterprise. Unlike DITA and XML solutions, Author-it makes importing and authoring content a snap. And with no coding expertise required, collaborating in real time with SMEs and non-technical writers breaks down silos and increases productivity. Manage large content libraries easily without losing control, create modern, personalized courses, reuse and translate content without leaving the platform, and publish to multiple outputs, including HTML5, mobile, PDF, print and more. Save time and eliminate content chaos with Author-it. * * * Seller [Author-It Software Corporation](https://www.g2.com/sellers/author-it-software-corporation) Discussions [Author-It Community](https://www.g2.com/products/author-it/discuss) Languages Supported German, English, French, Dutch Solution Type All-in-One Overview by Ryanne Rosenlund Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 20 months [ View More Pricing Information ](https://www.g2.com/products/author-it/pricing) ## Top-Rated Alternatives [ ![MadCap Flare](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MadCap Flare") MadCap Flare 4.4/5(491) ](https://www.g2.com/products/madcap-flare/reviews) [ ![Heretto](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heretto") Heretto 4.1/5(39) ](https://www.g2.com/products/heretto/reviews) [ ![Paligo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paligo") Paligo 4.6/5(57) ](https://www.g2.com/products/paligo/reviews) [ View All Alternatives ](https://www.g2.com/products/author-it/competitors/alternatives) ## User Insights Average based on 40 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Logistics and Supply Chain](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Logistics and Supply Chain") IL Verified User in Logistics and Supply Chain Small-Business (50 or fewer emp.) 4/5/2020 "Its an okay tool but gets really slow with bigger files" 2.5/5 What do you like best about Author-It? Creating topic alias and cross referencing Review collected by and hosted on G2.com. What do you dislike about Author-It? The way images are handled and super slow behaviour with large files Review collected by and hosted on G2.com. Recommendations to others considering Author-It: I recommend it to people with smaller files Review collected by and hosted on G2.com. What problems is Author-It solving and how is that benefiting you? Solving updating a common topic across multiple guides Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite AT Antonio T. Documentation Manager Mid-Market (51-1000 emp.) 8/2/2019 " Need more improvements" 2.5/5 What do you like best about Author-It? The easy way for translation all the documents Review collected by and hosted on G2.com. What do you dislike about Author-It? non-flexibility in the daily working, we cannot see page break before publication Review collected by and hosted on G2.com. What problems is Author-It solving and how is that benefiting you? manual creating work time ruduced Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 10/8/2015 "Great staff who are always helpful, but with some points of frustration with stability." 3/5 What do you like best about Author-It? The workflow for writers is excellent. Having a CMS output to Word is, surprisingly, an advantage because most writers can adjust or create a Word Template. Working in Ant or other language to update document appearance can be far more challenging. Review collected by and hosted on G2.com. What do you dislike about Author-It? Their SLA offers 99.9% availability. That still high for a SaaS platform. They should be striving for 99.99, which is standard. They don't do much of anything to announce updates or improvements. The process for setting up and configuring the application's many objects to interact correctly is extremely complex. Setting up security is cumbersome. I don't like that Word Macros don't work on the SaaS platform. The publishing engine can be buggy. I don't know how much effort they are putting into fixing these types of issues. I've submitted tickets but years go by without change. Review collected by and hosted on G2.com. What problems is Author-It solving and how is that benefiting you? We are able to manage a very large document set with both HTML Help and PDF components with a very small staff using AI. It now works with Mobile as well. Also we have started to use it for RFP processing. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") II Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 10/1/2015 "It is very hard to learn but I enjoy the versatility of the output." 2.5/5 What do you like best about Author-It? Using common elements of text that can be stored centrally and reused. Review collected by and hosted on G2.com. What do you dislike about Author-It? Having multiple files and objects for every single graphic is cumbersome. Also, changing the look and feel of text elements has been difficult because they don't look the same in our dual outputs (.chm and .html). I don't feel much control over the look of the output, or maybe we just don't know how to change it, so it looks very bland. Review collected by and hosted on G2.com. Recommendations to others considering Author-It: Take a training class. Review collected by and hosted on G2.com. What problems is Author-It solving and how is that benefiting you? We are writing customer-facing online help and converting that to a user guide in PDF form. We can do both outputs with little or no intervention. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Author-It? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Author-It ](https://www.g2.com/products/author-it/discussions/new) GU Guest User What is Author-It used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-author-it-used-for) MR Marie Roemer • Last activity over 6 years ago Can I and if yes how create training tutorials? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/16122-can-i-and-if-yes-how-create-training-tutorials) [ View all Discussions ](https://www.g2.com/products/author-it/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 20 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/author-it/pricing) Author-It Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d61ecfdb9b46ed822c4cfff4611b92eb/madcap-flare.png "Product Avatar Image") MadCap Flare 4.4/5(491) [ Compare Now ](https://www.g2.com/compare/author-it-vs-madcap-flare) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_aabb2b912c3c7aca7646b1dac06f52ee/paligo.png "Product Avatar Image") Paligo 4.6/5(57) [ Compare Now ](https://www.g2.com/compare/author-it-vs-paligo) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_82d812f909bc367f5a46216c73c24ef5/heretto.png "Product Avatar Image") Heretto 4.1/5(39) [ Compare Now ](https://www.g2.com/compare/author-it-vs-heretto) ##### ##### Author-It Features Creation Features XML Authoring Workflow Management Collaborative Review Software Model On-Premise Cloud-based [ View More Features ](https://www.g2.com/products/author-it/features) ##### Categories on G2 [Course Authoring](https://www.g2.com/categories/course-authoring)[Help Authoring Tool (HAT)](https://www.g2.com/categories/help-authoring-tool-hat)[Component Content Management Systems](https://www.g2.com/categories/component-content-management-systems) ##### Explore More [Top-rated purchasing apps for medium-sized companies](https://www.g2.com/discussions/what-are-the-top-rated-purchasing-apps-for-medium-sized-companies)[What is the top-rated invoice management solution for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-invoice-management-solution-for-enterprises)[What are the most popular idea management tools that companies actually use to crowdsource and evaluate ideas from their own staff?](https://www.g2.com/discussions/what-are-the-most-popular-idea-management-tools-that-companies-actually-use-to-crowdsource-and-evaluate-ideas-from-their-own-staff) [Checkr vs HireRight for a mid-size company that needs reliable background screening with a clean candidate experience and solid ATS integration?](https://www.g2.com/discussions/checkr-vs-hireright-for-a-mid-size-company-that-needs-reliable-background-screening-with-a-clean-candidate-experience-and-solid-ats-integration%20)[Which Autodesk Construction Cloud integration partners offer customisable access permissions and workflow settings for large multi-discipline project teams?](https://www.g2.com/discussions/which-autodesk-construction-cloud-integration-partners-offer-customisable-access-permissions-and-workflow-settings-for-large-multi-discipline-project-teams)[Pros and Cons Details](https://www.g2.com/products/author-it/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)