--- title: Author-It Reviews meta_title: 'Author-It Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how Author-It works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 40 scale: '5' date_modified: '2026-08-08' parent_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Author-It Reviews **Vendor:** Author-It Software Corporation **Category:** [Component Content Management Systems ](https://www.g2.com/categories/component-content-management-systems) **Average Rating:** 4.0/5.0 **Total Reviews:** 40 ## About Author-It Create. Collaborate. Manage. Reuse. Translate. Publish. All on one platform. Author-it is a true and complete Component Content Management System (CCMS) for the creation, management, localization, and publishing of a wide variety of information products. Single sourcing is the core of Author-it, and with loads of functionality like multi-channel publishing, variant management, review and approval workflows, and authoring assistance, we offer a collaborative solution capable of dealing with the needs of any organization, from SMBs to Enterprise. Unlike DITA and XML solutions, Author-it makes importing and authoring content a snap. And with no coding expertise required, collaborating in real time with SMEs and non-technical writers breaks down silos and increases productivity. Manage large content libraries easily without losing control, create modern, personalized courses, reuse and translate content without leaving the platform, and publish to multiple outputs, including HTML5, mobile, PDF, print and more. Save time and eliminate content chaos with Author-it. ## Author-It Pros & Cons **What users dislike:** - Users find the **difficult setup** of Author-It impacts its usability and complicates exporting to other systems. (1 reviews) - Users find the **UI not intuitive** , complicating tasks like exporting to other systems, which affects usability. (1 reviews) ## Author-It Reviews ### 1. Easy Structured Docs, but Reliability and Post-Update Bugs Hold Author-it Back **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2026 **What do you like best about Author-It?** Author-it provides the basic structured documentation tools. It is quite easy to use if the system works as intended. **What do you dislike about Author-It?** The software/cloud service is fairly unstable and often responds slowly. After updates, there have been many annoying bugs; the support team is trying to resolve them, but it takes a long time to get solutions, and the waiting is very time-consuming. In my opinion, the author should focus more on reliability. The release info basically highlights a few AI-related things, while the core functionality feels left behind. **What problems is Author-It solving and how is that benefiting you?** Structured documentation is a must when you need translations into up to 20 languages and have a wide range of products. ### 2. Cloud version is expensive and not possible to tailor for customer needs. **Rating:** 2.0/5.0 stars **Reviewed by:** Antti K. | Documentation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2019 **What do you like best about Author-It?** Easy to write and re-use topics. Possibilities to maintain user rights. **What do you dislike about Author-It?** Not possible to use effectively in multilingual company. We don't get benefits of re-using topics between different branch offices because we have multiple source languages. System doesn't recognize for example Chinese as same language if it has been translated from different source languages (translation paths). There are at least 4 different platforms (files, localize, ...) in the one program. And those are not made with the same logic. ProCSS publishing was excepted to solve many publishing problems but it is quite complex to configure and some functions are impossible to implement. Proper manual for ProCSS commands is missing. There is no user right limits in Files. That is a massive risk to loose everything. There seems to be mystic publishing problems that AIT support doesn't admit. Document sharing is missing from cloud version. **Recommendations to others considering Author-It:** Think twice. :) **What problems is Author-It solving and how is that benefiting you?** It has given more headache to administrator than our old system. Old systems looks now better than in the past. Those were not so bad as we thought. ## Author-It Discussions - [Can I and if yes how create training tutorials?](https://www.g2.com/discussions/16122-can-i-and-if-yes-how-create-training-tutorials) - 1 comment, 1 upvote - [Where is the manual Author it ProCSS configuration and commands?](https://www.g2.com/discussions/13938-where-is-the-manual-author-it-procss-configuration-and-commands) - 2 comments, 1 upvote - [View Author-It pricing details and edition comparison](https://www.g2.com/products/author-it/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+18%3A41%3A21+-0500&secure%5Bsession_id%5D=53dc9391-d15b-41f0-9a65-4882fcf50350&secure%5Btoken%5D=ef5c63fc7227fc029245ad344117506713f607f011c89aeaa6c9a7edb950c384&format=llm_user) ## Author-It Features **XML Data Model Type** - DITA (Darwin Information Typing Architecture) - DocBook - S1000D - SCORM **Training & eLearning** - Content Creation - Content Libraries - Interactive Content - Question Library **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction - Assignment Management - Asynchronous Learning - Synchronous Learning - Self-paced Learning - Interactive Learning - Blended Learning - Role-Based Permissions - Multi-Language **Additional Functionality** - Audio/Video Recording - Collaboration Tools - Video Management - Video Support - Assessment Management - Course Authoring - Course Publishing - AI Copilot - Customizable Reports - Mobile Access - Video Streaming - Generative AI - SCORM Compliance - Access Controls/Permissions - Data Import/Export - Surveys & Feedback - VR/AR Compatibility - Customizable Templates - Drag & Drop - User Management - Template Management - Gamification - Progress Reports - Learning Management - Customizable Questions - Content Management - Compliance Management - Third-Party Integrations - Activity Tracking - Certification & Licensing - Real-Time Data - Reporting & Statistics - Activity Dashboard - Storyboarding - Single Sign On - Progress Tracking - Tests/Assessments - Customizable Branding - API - Training Management - Media Import - Quizzes - Instructor-Led Courses - Multimedia Support - Commenting/Notes - Alerts/Notifications - PowerPoint Conversion **Software Model** - SaaS (Software as a Service) - Hosted - On-Premise - Cloud-based - Single Sign On **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Creation Features** - XML Authoring - Workflow Management - Collaborative Review **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop ## Top Author-It Alternatives - [MadCap Flare](https://www.g2.com/products/madcap-flare/reviews) - 4.4/5.0 (484 reviews) - [Heretto](https://www.g2.com/products/heretto/reviews) - 4.1/5.0 (39 reviews) - [Paligo](https://www.g2.com/products/paligo/reviews) - 4.6/5.0 (57 reviews)