What I like best is that I can automatically scan websites and social media for new content and save the results when needed, without having to regularly revisit the pages myself. And I really appreciate that cookie histories can now be saved for reuse. This saves a lot of time, as cookie history is particularly important on social media platforms. Review collected by and hosted on G2.com.

There is nothing about Silo Workspace that I don't like or that I don't find helpful. Review collected by and hosted on G2.com.

User-friendly interface and a feature-rich tool, with the ability to customize it for each individual user. It includes a virtual drive to store files and a built-in AI assistant that makes it even easier to use. It also offers a desktop app option and was easy to integrate with our SSO tool. Searches and URL evaluations are fast.

Silo is our primary tool now for CTI, Brand Protection, OSINT and investigations, and secure web access.

It was a bit more expensive than our previous tool, but considering all the additional capabilities we get, it was worth it. We inherited the tool through an M&A, so I can’t speak to the onboarding experience. That said, given how responsive customer support is and the fact that we have our own TAM, I imagine onboarding would be quick and straightforward. Review collected by and hosted on G2.com.

We need to get used to the interface especially when it comes the administration of the tool. While the tool was easy to use from an end user perspective, the admin configuration pages were not as intuitive. Review collected by and hosted on G2.com.

A8 has a very intuitive user interface that allows me to easily manage my entire enterprise via the admin console as well as its excellent for all our managed attribution needs. The company continues to innovate with new features and functionality that allows our team to focus on our research while the platform provides all the tools, security and anonimity we need.

The integrated features such as the web apps (Telegram, etc.) and the newly released AI features continue to make this a go to for our team. Review collected by and hosted on G2.com.

Anytime you have a platform that builds in managed attribution with security features you can have a slight degradation in performance and a connection to the server. Although using Silo isn't as fast as opening a browser and visiting a website it's far more secure and conducive to our research needs. Review collected by and hosted on G2.com.

What I like best about Authentic8 Silo for Research is how it combines security, usability, and investigative capabilities into a single platform. The UI/UX is intuitive and easy to navigate, allowing analysts to quickly access the tools they need without a steep learning curve. Its integrations with security and intelligence workflows help streamline investigations and reduce manual effort.

From a performance standpoint, Silo provides a responsive and reliable browsing experience while maintaining strong isolation and protection. The onboarding process is straightforward, and the support team has been knowledgeable, responsive, and helpful whenever assistance is needed.

I’m also impressed by the platform’s AI and intelligence capabilities, which help accelerate research, surface relevant insights, and improve analyst efficiency. Overall, Silo enables safe, effective, and scalable research while minimizing risk to endpoints, credentials, and the broader enterprise environment. Review collected by and hosted on G2.com.

While Authentic8 Silo for Research is a strong platform overall, there are opportunities for improvement. From a UI/UX perspective, some workflows could be streamlined further, particularly when managing multiple research sessions or navigating large amounts of collected data. Additional customization options and faster access to frequently used features would improve efficiency.

On the integrations side, broader native integrations with security, intelligence, and case management platforms would help reduce manual steps and simplify workflow automation. Performance is generally solid, but certain research activities or resource-intensive sites can occasionally feel slower than a traditional browser experience.

Support has been helpful, but more advanced self-service documentation, training materials, and best-practice guides could help organizations maximize value more quickly after onboarding. Regarding AI and intelligence capabilities, continued investment in automated analysis, contextual enrichment, and actionable insight generation would further enhance analyst productivity and help distinguish the platform from traditional research environments.

These are primarily enhancement opportunities rather than major concerns, as the platform already provides significant value for secure research and investigations. Review collected by and hosted on G2.com.

Silo offers a safe and fast way to surf the Dark Web. The tools within Silo allow our OSINT analyst to perform the research we need without having to worry about exposing themselves. Review collected by and hosted on G2.com.

Would like to see Silo have some better Bit Torrent capability. Review collected by and hosted on G2.com.

The ease of use, integrated tools and great support from my authentic8 team Review collected by and hosted on G2.com.

The main issue we run in to is the very strong bot detections for certain sites, especially when OSINT on social media is called for. But, that has gotten better with persistent browsers so that we can build out the browser fingerprint. Review collected by and hosted on G2.com.

What I like best about Authentic8 Silo for Research is its ability to provide secure, anonymous and compliant web access without compromising usability. It ensures complete isolation from local systems, which makes high-risk research environments significantly safer and more controlled. It is especially valuable for institutions and organizations that prioritize data security, regulatory compliance, and research integrity. The centralized management and audit visibility also make it operationally efficient for teams handling sensitive information.

Overall, it strikes a strong balance between security, transparency, and performance. Review collected by and hosted on G2.com.

I dislike the learning curve for first-time users, especially those unfamiliar with isolated browser environments. The interface, while secure and functional, can initially feel less intuitive compared to traditional browsing tools. Additionally, performance may occasionally depend on network stability, which can impact the overall research experience in bandwidth-constrained environments. Review collected by and hosted on G2.com.

Authentic8 is totally isolated and secured cloud based browsing platform that prevents any harmful content from outside web or network

Strong customer managed attribution and custom search options enhance the platform performance

Safe access to surface, Deep and dark webs and easy to deploy and simple to use Review collected by and hosted on G2.com.

Authentic8 Silo need cloud based environment with isolated browser environment for the smooth functioning and fully depended on managed infrastructure

learning curve for the people who are using advanced investigation features Review collected by and hosted on G2.com.

What I loved most about it at my old job was how it let me browse anywhere on the web without being scared I would accidentally click on a bad link. It was like all my internet searching happened in a super safe magic bubble that was not even on my real computer. So if I visited a weird website, none of the spooky stuff could get to me.

It just made my work so much less stressful because I did not have to worry about breaking my computer or getting a virus. Every time I started it up it was like a fresh, clean computer which was awesome for my peace of mind. Review collected by and hosted on G2.com.

Honestly, there was not a lot to dislike but if I had to pick something, it was that it could feel a little slow sometimes. Every once in a while it felt like the mouse was moving through jello for a second, especially if my internet connection was not perfect. Also, copying and pasting things from my real computer into the Silo browser was a little clunky and you had to use a special little window to do it instead of just the normal keyboard shortcut. It really was not a big deal though. You got used to it, and it was totally worth it for how safe it kept everything. Review collected by and hosted on G2.com.

Secure, isolated browsing that prevents malware and tracking from reaching your network or endpoint devices.

Strong protection of researcher identity and metadata — it minimizes attribution risk and leaves no local traces. Review collected by and hosted on G2.com.

Perceived cost and licensing complexity

Enterprise pricing and per-seat or per-session models can be expensive for large teams or heavy use. Review collected by and hosted on G2.com.