--- title: Aurea List Manager Reviews meta\_title: 'Aurea List Manager Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 26 reviews by the users' company size, role or industry to find out how Aurea List Manager works for a business like yours. aggregate\_rating: rating\_value: 2.7 review\_count: 26 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

# Aurea List Manager Reviews & Product Details

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Aurea List Manager is a trusted on-premise email marketing application that delivers a suite of digital marketing capabilities. It's designed to help maximize campaign ROI by delivering precisely targeted messages to every customer.

* * *

Seller
[Aurea Software](https://www.g2.com/sellers/aurea-software)
Discussions
[Aurea List Manager Community](https://www.g2.com/products/aurea-list-manager/discuss)
Solution Type

All-in-One

Overview by
William Karpowicz (Field Marketing, Demand Generation & Strategic Marketing Leader)

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## Value at a Glance

Averages based on real user reviews.

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/aurea-list-manager/pricing)

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## User Insights

Average based on 26 real user reviews.

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

 ![Vincent H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vincent H.")
VH

Vincent H.

Sr. Marketing Research Analyst

Financial Services

8/24/2013

"Lyris LM, EmailLabs"

4/5

What do you like best about Aurea List Manager?

The support for the product is excellent. Turn around time even by email is usually within just several hours. Support staffs do a very thorough job of making sure issue has been addressed each and every time. Review collected by and hosted on G2.com.

What do you dislike about Aurea List Manager?

In the process to implement the Lyris API to automate the list management and message delivery, and discovered that their API would only allow a "pull" method for doing bulk upload (we would need to securely host our own data for Lyris to pick up, not the other way around). This is not a very common practice and has created some challenges for our company. Also, I feel they are lacking in providing support / features for mobile email and / or responsive design. Review collected by and hosted on G2.com.

Recommendations to others considering Aurea List Manager:

Lyris has most of the features one would expect from an EMS. Can't really complain. As far as list management you are allowed to do append, update, but not directly replace an entire list (which may or may not be important for some). Again, excellent product support. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![James W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James W.")
JW

James W.

Retail Marketing Director

Marketing and Advertising

9/26/2013

"Deep Feature Set, Disappointing Support"

0/5

What do you like best about Aurea List Manager?

The features seemed powerful, and the data structure was smart. Review collected by and hosted on G2.com.

What do you dislike about Aurea List Manager?

My company knew nothing about email marketing when we contracted with Lyris. They offered a very limited-time "start-up" support package that did not at all account for the amount of time it would take us to figure out how to implement our first integration of almost any kind. Their email responses were slow. By the time we had the integration done and I needed help learning to use the tool, our start up time period was over, and they charged us on a per-ticket basis for every question I needed to ask. We moved to Exact Target, where four years later (and for a very similar price point), they still fall over themselves to help with every question or problem we encounter. Review collected by and hosted on G2.com.

Recommendations to others considering Aurea List Manager:

If you're new to email and need coaching or hand-holding like we did, look somewhere else. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

JB

James B.

Senior Creative Manager

Marketing and Advertising

Mid-Market (51-1000 emp.)

7/30/2013

"Lyris Listmanager the key to bulk emailing"

5/5

What do you like best about Aurea List Manager?

Lyris Listmanager is by far the most superior paid for platform for mass mailing. I've managed two installations of Lyris Listmanager over the past 10 years and every time from installation to operation it's delivered results.

User management is key in mass mailing, with Lyris Listmanager your email management is completely automated no duplicates, automatic quarantine of bounced and failed email address are all inbuilt making management of your members easy.

Reporting and analytics are a marketing managers dream, with Lyris you get a ton of reporting facilities from delivery statistics, heat maps which track how an email performs to member reporting letting you know how many people you're talking to.

If you're a developer then Lyris Listmanager comes with a plethora of API calls and automation hooks. The Lyris developers even allow you to add custom database columns to mold the system to your requirements so you can get truly segmented data.

If I was to join a new company and was asked to install a mailing solution, Lyris Listmanager would be my default choice. Review collected by and hosted on G2.com.

What do you dislike about Aurea List Manager?

As you will tell from the above description of Lyris Listmanager, I like this system, but like with any software it does have its small annoyances.

The downside to Lyris Listmanager in my opinion is the image handling of the content section, let me explain. The content management system of Lyris Listmanager allows administrators of the system to create standard content templates for easy mailing creation, along with having an image library for you to drag and drop images into these templates. You may think great! But the downside has always been that Lyris Listmanager handles images as references, it doesn't upload and store the file, in some instances this is counter productive, especially if the user doesn't have access to a FTP service to put the images on the web.

Aside from this minor issue, the ultimate turn off to this system is cost. For a standalone system that you can install on your own server, your company will have to have deep pockets. But you have the hosted option should you so wish. Review collected by and hosted on G2.com.

Recommendations to others considering Aurea List Manager:

With the onset of web apps and freemium services and free mass mailing scripts why would you want a system like Lyris Listmanager? Simple complete control! It's your data, your server and you have the keys to do what you want and how you want.

Lyris Listmanager is a professional business tool built to support your businesses need to communicate with many people. With email messages still being the most effective digital marketing tool available at this present time, you need a tool that will generate conversions. Lyris Listmanager is such a tool.

Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

7/29/2013

"Lyris Client Review"

3.5/5

What do you like best about Aurea List Manager?

Ease of setup of implementation

Users don't have to be as much tech savy, although need to put some standards in place. Pricing comparable. Review collected by and hosted on G2.com.

What do you dislike about Aurea List Manager?

Testing wasn't as easy, although haven't used the tool recently, was the tool with my former company. The IP addresses should be confirmed for all clients, the client I worked for their servers were named weird names and this is what showed up when users clicked on the email links. Review collected by and hosted on G2.com.

Recommendations to others considering Aurea List Manager:

Compare all tools, make sure you get the latest version with support. Managing data wasn't that bad although we uploaded new lists for every campaign. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet")
UI

Verified User in Internet

Small-Business (50 or fewer emp.)

10/29/2013

"Confusing to use"

1/5

What do you like best about Aurea List Manager?

Duplication and automation of lists is pretty good. Review collected by and hosted on G2.com.

What do you dislike about Aurea List Manager?

I don't like this tool in general. It's difficult to implement, difficult to use and every additional feature costs the customer. Review collected by and hosted on G2.com.

Recommendations to others considering Aurea List Manager:

I wouldn't use it. There are so many great on-demand tools out there now that there's no reason to use this antiquated technology. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Denise I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denise I.")
DI

Denise I.

Project Manager

Marketing and Advertising

Small-Business (50 or fewer emp.)

7/29/2013

"Lyris List Manager to Manage Email Campaigns"

3.5/5

What do you like best about Aurea List Manager?

What I like the most about Lyris is the easy way to send an email to a specific number of people. Review collected by and hosted on G2.com.

What do you dislike about Aurea List Manager?

I feel the menus are not smooth with logical steps when setting up and testing emails. Review collected by and hosted on G2.com.

Recommendations to others considering Aurea List Manager:

Not one of the worst ESPs out there but not the most user-friendly. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

## Questions about Aurea List Manager? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Aurea List Manager
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GU

Guest User

What is Aurea List Manager used for?

0 Upvotes

0

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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
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