MG

Manish G.

Full-stack Developer

Small-Business (50 or fewer emp.)

4/21/2020

"Helpfull in Management and improving customer sales"

4/5

What do you like best about Aurea CRM?

Clearly structured summary of the most important customer information and activities . I really appreciate the work done on this application and i really used it .It is really helpfull in sales management.

Aurea is helpful in management of customers information .

And In past years it really improved working . Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

I would say it lacks in some steps so It should be seen to overcome , data loading. It is somewhere difficult to handle.

It lacks in when we have to communicate or task management which is very basic need in any software to handle

So this should be improved . Review collected by and hosted on G2.com.

Recommendations to others considering Aurea CRM:

I would say it should be implemented I as t is very usefull for customer interaction

Management of customers is made easy with its help and would say people should try this for the better performance Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

It is very usefull for customer interaction

Management of customers is made easy with its help Review collected by and hosted on G2.com.

AA

Verified User in Automotive

Small-Business (50 or fewer emp.)

7/16/2020

"Decent app for Managing Customer Relations effectively"

3.5/5

What do you like best about Aurea CRM?

Easy to handle for me but my team faces issues. Customer Relations has become much easier due to this application Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

User friendliness needs to be given priority. Everybody is not technically expert. Subordinates of 50+ age groups faced issues while operating Review collected by and hosted on G2.com.

HF

Helena F.

Especialista em suporte ao cliente

Mid-Market (51-1000 emp.)

10/23/2019

"Aurea CRM will help improve the performance of your sales department."

4/5

What do you like best about Aurea CRM?

Work history - It is extremely useful, with it we can access the work history of our consultants and have access to various types of information such as the time the employee was involved in negotiating with the client, what was the sales policy, promotion offered and many other information that help us in future projects and decision making. Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

One of the problems with Aurea CRM is its data loading tools, it definitely needs improvement, it is currently a bit limited and difficult to handle and you might have a problem when trying to do some data migration. Review collected by and hosted on G2.com.

Recommendations to others considering Aurea CRM:

Aurea CRM is a great option for emerging companies that are growing, the system configuration is quick and easy, it is compatible with all browsers including mobile devices so you will have no problems with annoying crashes. Aurea CRM still increases the productivity of Its staff, even a small team, will account for a hundred users. Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

Aurea CRM has been implemented in our company to be used in our sales department, it allows us to keep track of the appointments to which our sales consultants are assigned. It also provides complete history with information that can be used for future decision making. It allowed us to store all the necessary information from our clients such as who was the sales consultant who attended, what is the internal contact of the customer and etc. It also allows us to keep the maximum information in one system, fully accessible to employees in a way. easy and fast whenever you need them. Review collected by and hosted on G2.com.

NM

Nelius M.

International Freight Forwading Operator-Sea Exports

Mid-Market (51-1000 emp.)

10/26/2019

"EFFICIENT IN MANAGING CUSTOMERS INFORMATION "

4/5

What do you like best about Aurea CRM?

Customers information is easily managed. Members can easily log in using their mobile devices to access important information in real time.

Workflow is streamlined with limited time wastage.

The tool is user friendly and can be easily integrated with other system such as outlook and others.

History of Customers is securely managed . Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

Sometimes it it is time consuming since it takes lot of time to load. Review collected by and hosted on G2.com.

Recommendations to others considering Aurea CRM:

The tool is best for growing businesses. It is easy to manage customers information in one database which can be accessed by team members at any place on one touch. I highly recommend Review collected by and hosted on G2.com.

What problems is Aurea CRM solving and how is that benefiting you?

We use it in tracking sales and managing customers information. It helps in decision making since we can track sales and KPIs of different members.It has streamlined our sales operations.. Review collected by and hosted on G2.com.

JP

John P.

Digital Manager

Small-Business (50 or fewer emp.)

9/24/2019

"Comprehensive CRM Solution"

4/5

What do you like best about Aurea CRM?

After the takeover of an update by Aurea, any development of the computer code was ab initio open, with some poor support. However, this has improved considerably once more in recent years. Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

One notices the software's a few years of expertise with several CRM comes. The useful scope and also the support of CRM processes ar nice, the campaign management is trying to find its same, utterly different trade templates facilitate the difference to individual business models. The roles and rights module permits even the foremost complicated structures to be mapped. Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

10/22/2019

"Using Aurea CRM"

3/5

What do you like best about Aurea CRM?

Tried the Cloud-based CRM solution in areas, supporting energy, retail and the insurance industries. It was used to manage sales, marketing, team activities, sales pipeline, KPIs and more. It ease of use was faily good as well as its featurea and functuinality. NIce mobile access option Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

Lack of other basic features such as email marketing, lead scoring, task management. The support at the beggining was not that good, but now a days has improved. Review collected by and hosted on G2.com.

PM

Paula M.

Team Supervisor

Small-Business (50 or fewer emp.)

2/2/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Fantastic"

5/5

What do you like best about Aurea CRM?

It is easy to use and understand Aurea. It is fantastic for business use. We can create areas for commercial issues individually and we can use it in all areas of the company. We use all the versions they have like Android, iPhone. Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

At first, it can be complicated, especially for new members, and time must be given to get used to it. Review collected by and hosted on G2.com.

JL

jorge l.

Empleado de ventas

Enterprise (> 1000 emp.)

2/3/2019

"Simplicity and ease, all in one"

5/5

What do you like best about Aurea CRM?

Aurea is simple and easy to use in the company. We can use it for projects and it is intuitive. We have been using it for several years and will continue with Aurea for many more. Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

You can observe some slowness in the program on occasion, but other than that, it works wonderfully. Review collected by and hosted on G2.com.

DH

Drew H.

CEO

Apparel & Fashion

Small-Business (50 or fewer emp.)

12/31/2018

"Top Tier CRM"

2.5/5

What do you like best about Aurea CRM?

The fact that this CRM has a lot of customizing possibilities Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

I have no complaints so far about this CRM Review collected by and hosted on G2.com.

UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/26/2019

"Gets the basics right"

4/5

What do you like best about Aurea CRM?

If you have access to Aurea you can scale the relationship to include further enterprise solutions that they have on offer. Review collected by and hosted on G2.com.

What do you dislike about Aurea CRM?

Not super common out there tool so requires getting used to. Review collected by and hosted on G2.com.