---
title: Augmented Support Reviews
meta_title: 'Augmented Support Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Augmented Support works for a business like yours.
date_modified: '2024-10-06'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---


# Augmented Support Reviews
**Vendor:** Viu More  
**Category:** [Remote Support Software](https://www.g2.com/categories/remote-support)
## About Augmented Support
Augmented Support is a remote support software that allows users to communicate worldwide with voice and video.






- [View Augmented Support pricing details and edition comparison](https://www.g2.com/products/augmented-support/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-15+07%3A15%3A29+-0500&secure%5Bsession_id%5D=9ef17da8-77ae-49ab-afd8-aa2cfe3140d5&secure%5Btoken%5D=79669f94fc50f0db8805c130bd6f9857defde7f6b77baa1b7df7498c3dabde5d&format=llm_user)

## Augmented Support Features
**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Maintenance**
- Remote Reboot
- Remote Printing

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform
- Video Support

**Performance**
- Reporting

**Additional Functionality**
- Remote Monitoring & Management
- AI Copilot
- SSL Security
- File Transfer
- Two-Factor Authentication
- Single Sign On
- Compliance Management
- Collaboration Tools
- Summary Reports
- Activity Dashboard
- Chat/Messaging
- Generative AI
- Session Transfer
- Remote Update/Installation
- Audit Trail
- Customizable Branding
- Server Monitoring
- Real-Time Updates
- Troubleshooting
- Real-Time Monitoring
- Workflow Management
- Multiple User Accounts
- Multi-Channel Communication
- CRM
- Surveys & Feedback
- Activity Tracking
- Self Service Portal
- API
- Support Ticket Management
- Access Controls/Permissions
- Remote Access/Control
- User Management
- Customizable Reports
- Real-Time Notifications
- Video Conferencing
- Diagnostic Tools
- Third-Party Integrations
- Reporting/Analytics

## Top Augmented Support Alternatives
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,953 reviews)
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,047 reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) - 4.5/5.0 (3,932 reviews)