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Auditoria SmartCustomer

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Auditoria increases speed, accuracy, and efficiency in the finance back office using AI-enabled SmartBots to automate redundant and manual accounts receivable processes to derive greater cash position visibility. Purpose-built for finance, Auditoria SmartBots integrate with systems of record and act as a system of engagement to dynamically prioritize worklists, streamline dunning notices, classify customer accounts and handle helpdesk inquiries to generate data that provides key insights into cash performance. Collections SmartBots monitor email inboxes for inquiries and calls to action, engaging and communicating conversationally with internal and external stakeholders. SmartBots set alerts for the collections team to address escalated situations on a case-by-case basis, recovering hundreds of hours previously spent by team members sifting through emails and responding to routine questions. SmartBots collect and populate rich account CRM with detailed notes, reminders, and audit logs to provide a comprehensive 360-degree view of collections interactions across the portfolio of accounts. Each interaction—whether SmartBot-driven or human-driven—is captured, providing detailed audit and granular account analytics that put the collections team in charge at all times with greater visibility and transparency. As an add-on to SmartCollections, Auditoria® SmartPay offers integrated payments with full-featured, enhanced payment processing and automated cash posting powered by Stripe. Seamlessly integrated payments replace many of the mundane, repetitive cash posting tasks that are error-prone and tedious. Native ERP reconciliation ensures accuracy and data integrity, with transactions that are up-to-date and compliant.

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