I like how easy AuditBoard makes it to document and test SOX controls. Once you learn the system, linking information is simple and intuitive. The platform also offers a vast library of resources, including trainings, guides, and recorded learning sessions, making it easy to find answers or get closer to a solution with a little research.

What truly stands out, though, is the community AuditBoard has built. The platform fosters knowledge-sharing on a level I’ve never experienced before—connecting me with auditors across the globe to troubleshoot solutions and discuss best practices. I’ve interacted with and learned from more auditors through AuditBoard than I ever could have through my local CPA chapter, which speaks volumes about its reach and impact.

I also like the fact so many of AuditBoard's employees come from the audit industry. They know what I am looking for or to do, and they actually come out with a lot of enhancements based on their experiences auditing. Review collected by and hosted on G2.com.

AuditBoard does not do the best with letting clients know about issues happening within their system that are impacting users and sometimes we only find out after we submit a service desk ticket in. Examples include times when we could not download our testing documents and this was a known issue affecting multiple customers, yet we did not learn that this issue was being worked on until after a ticket was submitted. Customer support does do well with working with you once a ticket is submitted which is a positive, I just think they could be more proactive. Review collected by and hosted on G2.com.