--- title: AudioCodes Meeting Insights Reviews meta_title: 'AudioCodes Meeting Insights Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how AudioCodes Meeting Insights works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 4 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # AudioCodes Meeting Insights Reviews **Vendor:** AudioCodes **Category:** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants) **Average Rating:** 4.3/5.0 **Total Reviews:** 4 ## About AudioCodes Meeting Insights Going far beyond AI meeting note takers, Meeting Insights by AudioCodes is an enterprise-grade solution that automatically records, transcribes, and transforms Microsoft Teams and Zoom sessions into a centralized knowledge hub with intelligence built from all the meetings across the company. This AI-powered platform transforms conversations into searchable summaries, action items, and insights that drive organizational productivity and strategic decision-making. Meeting Insights provides comprehensive meeting analytics, automated action item extraction, speaker identification, and role-based insights tailored for enterprise needs. The platform automatically captures, analyzes, and distributes meeting content across the enterprise, creating a centralized hub of organizational knowledge. Recently recognized as "Best Use of AI" by UC Today and acknowledged by Frost & Sullivan for innovation in meeting intelligence, Meeting Insights delivers enterprise-grade security, GDPR compliance, and seamless integration with existing business systems, making it an essential tool for organizations seeking for a safe and compliant way to transform meeting data into competitive advantage and strategic knowledge assets. ## AudioCodes Meeting Insights Pros & Cons **What users like:** - Users appreciate the **accurate translation** provided by AudioCodes Meeting Insights, saving time on note adjustments and actions. (1 reviews) - Users commend the **invaluable action items management** by MIA, enhancing meeting productivity and ensuring clarity on next steps. (1 reviews) - Users highly value the **automated notetaking** feature of AudioCodes Meeting Insights, enhancing productivity and collaboration during meetings. (1 reviews) - Users appreciate the **ease of use** of AudioCodes Meeting Insights, finding it invaluable for efficient meeting management. (1 reviews) - Users value the **error-free transcription** of AudioCodes Meeting Insights, enhancing meeting efficiency and accuracy in documentation. (1 reviews) - Feedback (1 reviews) - Helpful (1 reviews) - Meeting Notes (1 reviews) - Note-taking (1 reviews) - Reliability (1 reviews) **What users dislike:** - Users express a desire for improved **call limitations** , wishing for MIA's integration into ad hoc calls. (1 reviews) - Users express concerns about **integration issues** , limiting MIA's compatibility with CRM systems beyond Salesforce and Dynamics. (1 reviews) - Users note a **lack of integration** with other CRM systems, limiting efficiency and automation in their workflows. (1 reviews) ## AudioCodes Meeting Insights Reviews ### 1. Effortless Meeting Management with Rich Summaries **Rating:** 4.0/5.0 stars **Reviewed by:** Adam T. | CSM, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about AudioCodes Meeting Insights?** I like that AudioCodes Meeting Insights automatically adds itself to every meeting I have with a customer. The automatic recording of meetings and storing the information in text format, along with video and audio, is very useful. I appreciate the detailed summaries, which help me create an overall meeting summary when necessary. This tool allows me to focus on the call and the customer, rather than worrying about note-taking during the meeting, making it easier, especially when meetings occur weekly, bi-weekly, or monthly. I also love that there's no need for setup as it joins calls and records automatically. **What do you dislike about AudioCodes Meeting Insights?** Sometimes it cannot identify individuals sitting in a room together, while others are on the computer call. It will distinguish the individuals if they are logged into the call, but with a group, it identifies it as the main name. **What problems is AudioCodes Meeting Insights solving and how is that benefiting you?** I use AudioCodes Meeting Insights to automatically record meetings, making it easier to focus on customers. It solves the problem of note-taking in important meetings by providing text, audio, and video records, and detailed summaries help track weekly, bi-weekly, and monthly meeting cadences. ### 2. Useful for Call Summaries, Needs Improved Recording Reliability **Rating:** 4.0/5.0 stars **Reviewed by:** Allon M. | CSM Team Lead, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2026 **What do you like best about AudioCodes Meeting Insights?** I use AudioCodes Meeting Insights for recording meetings and taking notes. It helped me solve the action items and summary of the calls. What I like most about it is the call summaries. It makes it easier to keep track of everything and not miss important action items, giving me bullet points of action items that need to be done. I also found the initial setup to be very easy. **What do you dislike about AudioCodes Meeting Insights?** I didn't always find AudioCodes Meeting Insights to work properly. Sometimes it would just load and not properly record the session after the meeting was over. It's also challenging when there are multiple languages in a call because it doesn't know how to differentiate between the languages and often misses sentences. **What problems is AudioCodes Meeting Insights solving and how is that benefiting you?** I use AudioCodes Meeting Insights for recording meetings, taking notes, and it helps with action items and summaries, making it easier to keep track of everything without missing important tasks. ### 3. Increases Meeting Efficiency with Astute Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Mantesh C. | Senior SEO Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2025 **What do you like best about AudioCodes Meeting Insights?** The AudioCodes Meeting Insights platform is accurately transcribed and summarized, making it simple to go over important decisions and points again. The function is working very good as per today's needs for customers. Time is greatly saved by the searchable archive and speaker identification. **What do you dislike about AudioCodes Meeting Insights?** This platform gives the transcripts occasionally loses context when lots of people are talking over one another at at time, and the interface is some kind of complex to understand for every new user **What problems is AudioCodes Meeting Insights solving and how is that benefiting you?** When I was used this platform offering precise transcripts and summaries, AudioCodes Meeting Insights assists in addressing the issue of overlooking crucial meeting information. Also I am guarantees that nothing is overlooked during follow-ups. As I personally feel a result, there is now less need to go over entire recordings and our team is more accountable. By safely storing meeting data, it also promotes compliance. - [View AudioCodes Meeting Insights pricing details and edition comparison](https://www.g2.com/products/audiocodes-meeting-insights/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+17%3A34%3A25+-0500&secure%5Bsession_id%5D=629600b9-2655-4172-84cc-9c9d7d81f04e&secure%5Btoken%5D=d056cdeb85b38cc99c3775c610ea1b9e428466038f7b3490e47eaa6f6a726a16&format=llm_user) ## AudioCodes Meeting Insights Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Third-Party Integrations** - Third-Party Integrations **Agenda Management** - Agenda Management **Speech Recognition** - Speech Recognition **Scheduling** - Scheduling **Video Conferencing** - Video Conferencing **Decision Support** - Decision Support **Accessibility Compliance (WCAG)** - Accessibility Compliance (WCAG) **Real-Time Language Translation** - Real-Time Language Translation **Autonomous Task Execution** - Autonomous Task Execution **Meeting Notes** - Meeting Notes **Action Management** - Action Management **Sentiment Analysis** - Sentiment Analysis **Call Transcription** - Call Transcription **Recording** - Recording **Transcript Search & Annotation** - Transcript Search & Annotation **Action Item Tracking** - Action Item Tracking **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification - Trend Analysis - Real-Time Data - AI/Machine Learning **Meeting Prep - AI Meeting Assistants** - Agenda Management - Virtual Meeting Hosting - Automated Scheduling **Pre-Meeting Tools** - Templates - Scheduling - Agenda **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Meeting Tools** - Minutes - Notes - Digital Workspace - File Sharing - Screen Sharing - Meeting Notes **Generative AI** - AI Text Summarization - Generative AI **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Post-Meeting Tools** - Task Delegation - Participant Email - Meeting Analytics - Reporting/Analytics - Lock Meetings **Accessibility - AI Meeting Assistants** - Language Translation - Real-Time Transcription - Accessibility Guidelines Compliance **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Agentic AI - Meeting Management** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance - Third-Party Integrations **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Additional Functionality** - Mobile Access - Live Chat - User Management - Private Chat - Virtual Backgrounds - Minutes Management - Recording - Communication Management - Video Conferencing - Access Controls/Permissions - Host Controls - Attendee Management - Polls/Voting - Presentation Streaming - Breakout Rooms - Video Layouts/Views - Action Item Tracking - Customizable Branding - Annotations - HD Audio/Video - Reminders - Generative AI - AI Copilot - Single Sign On - Meeting Preparation Tools - Notes Management - Surveys & Feedback - Agenda Management - Meeting Management - Calendar Sync - Activity Dashboard - Document Management - Task Management - Collaboration Tools **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording ## Top AudioCodes Meeting Insights Alternatives - [Avoma](https://www.g2.com/products/avoma/reviews) - 4.6/5.0 (1,350 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (529 reviews) - [MeetGeek](https://www.g2.com/products/meetgeek/reviews) - 4.6/5.0 (489 reviews)