--- title: Audiense Reviews meta\_title: 'Audiense Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 247 reviews by the users' company size, role or industry to find out how Audiense works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 247 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- ### Audiense Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **flexibility and depth** of Audiense for insightful audience exploration and effective stakeholder communication. [(5 mentions)](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1578710&qs=pros-and-cons#reviews) Users appreciate the **flexibility and detailed insights** of Audiense, enhancing audience understanding and stakeholder communications. [(5 mentions)](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1580019&qs=pros-and-cons#reviews) Users value the **flexibility and depth of insights** Audiense offers, enhancing audience understanding and client presentations. [(4 mentions)](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1579114&qs=pros-and-cons#reviews) Users appreciate the **flexibility** of Audiense, enhancing audience exploration and efficient reporting for stakeholder presentations. [(4 mentions)](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1578006&qs=pros-and-cons#reviews) Users value the **flexible analytics and deep audience insights** of Audiense, streamlining research and reporting considerably. [(3 mentions)](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1578183&qs=pros-and-cons#reviews) Users find the lack of **audience search flexibility** limiting, preferring to avoid returning to Meltwater for refinements. [(1 mentions)](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1578931&qs=pros-and-cons#reviews) Users find the **complex features** of Audiense overwhelming, making navigation challenging initially. [(1 mentions)](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1579081&qs=pros-and-cons#reviews) Users find the **complexity of navigation** initially overwhelming due to the numerous features available on Audiense. [(1 mentions)](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1579768&qs=pros-and-cons#reviews) Users find **data inaccuracy** in Audiense's reports, making them less reliable for overall audience representation. [(1 mentions)](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=2103236&qs=pros-and-cons#reviews) Users note the **data limitations** of Audiense, finding insights based on publicly available data may not fully represent audiences. [(1 mentions)](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1580059&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Audiense ##### 1. Audience Analysis Users value the **flexibility and depth** of Audiense for insightful audience exploration and effective stakeholder communication. [ See 5 mentions ](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1578710&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas S.") NS Nicolas S. Mid-Market (51-1000 emp.) 5.0/5 "great performances and attention to detail in exploring audience insights" What do you like about Audiense? I like how flexible the software is and how deep you can explore audiences ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Comprehensive Audience Insights" What do you like about Audiense? The clustering functionality allows us to learn more about the audiences talking about our movies and to present the information to stakeholders in an ##### 2. Helpful Users appreciate the **flexibility and detailed insights** of Audiense, enhancing audience understanding and stakeholder communications. [ See 5 mentions ](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1580019&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas S.") NS Nicolas S. Mid-Market (51-1000 emp.) 5.0/5 "great performances and attention to detail in exploring audience insights" What do you like about Audiense? I like how flexible the software is and how deep you can explore audiences ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Comprehensive Audience Insights" What do you like about Audiense? The clustering functionality allows us to learn more about the audiences talking about our movies and to present the information to stakeholders in an ##### 3. Detailed Information Users value the **flexibility and depth of insights** Audiense offers, enhancing audience understanding and client presentations. [ See 4 mentions ](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1579114&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas S.") NS Nicolas S. Mid-Market (51-1000 emp.) 5.0/5 "great performances and attention to detail in exploring audience insights" What do you like about Audiense? I like how flexible the software is and how deep you can explore audiences ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Comprehensive Audience Insights" What do you like about Audiense? The clustering functionality allows us to learn more about the audiences talking about our movies and to present the information to stakeholders in an ##### 4. Features Users appreciate the **flexibility** of Audiense, enhancing audience exploration and efficient reporting for stakeholder presentations. [ See 4 mentions ](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1578006&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas S.") NS Nicolas S. Mid-Market (51-1000 emp.) 5.0/5 "great performances and attention to detail in exploring audience insights" What do you like about Audiense? I like how flexible the software is and how deep you can explore audiences ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Comprehensive Audience Insights" What do you like about Audiense? The clustering functionality allows us to learn more about the audiences talking about our movies and to present the information to stakeholders in an ##### 5. Analytics Users value the **flexible analytics and deep audience insights** of Audiense, streamlining research and reporting considerably. [ See 3 mentions ](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1578183&qs=pros-and-cons#reviews) See Related User Reviews ![Nicolas S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicolas S.") NS Nicolas S. Mid-Market (51-1000 emp.) 5.0/5 "great performances and attention to detail in exploring audience insights" What do you like about Audiense? I like how flexible the software is and how deep you can explore audiences ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Comprehensive Audience Insights" What do you like about Audiense? The clustering functionality allows us to learn more about the audiences talking about our movies and to present the information to stakeholders in an ### 5 Cons or Disadvantages of Audiense ##### 1. Audience Management Users find the lack of **audience search flexibility** limiting, preferring to avoid returning to Meltwater for refinements. [ See 1 mentions ](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1578931&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Audiense is a great tool, but some improvements can be done." What do you dislike about Audiense? Maybe the thing that i most miss is the posibility of playing around with the audience search within the platform rather than going back to Meltwater ##### 2. Complex Features Users find the **complex features** of Audiense overwhelming, making navigation challenging initially. [ See 1 mentions ](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1579081&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 4.5/5 "I strongly recommend this platform" What do you dislike about Audiense? The platform can be a bit of a challenge to navigate at first. There’s a ton of features, and it can feel kinda overwhelming ##### 3. Complexity Users find the **complexity of navigation** initially overwhelming due to the numerous features available on Audiense. [ See 1 mentions ](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1579768&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") C Verified User Small-Business (50 or fewer emp.) 4.5/5 "I strongly recommend this platform" What do you dislike about Audiense? The platform can be a bit of a challenge to navigate at first. There’s a ton of features, and it can feel kinda overwhelming ##### 4. Data Inaccuracy Users find **data inaccuracy** in Audiense's reports, making them less reliable for overall audience representation. [ See 1 mentions ](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=2103236&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Saves me hours of time!" What do you dislike about Audiense? Because Audiense's insights reports are generated based on audiences found via publically avalible data on X, it is not always a true representation o ##### 5. Data Limitations Users note the **data limitations** of Audiense, finding insights based on publicly available data may not fully represent audiences. [ See 1 mentions ](https://www.g2.com/products/audiense/reviews?filters%5Bsentiment_snippet%5D=1580059&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Saves me hours of time!" What do you dislike about Audiense? Because Audiense's insights reports are generated based on audiences found via publically avalible data on X, it is not always a true representation o ![Pablo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pablo S.") PS Pablo S. Asesor de estrategia Small-Business (50 or fewer emp.) 4/26/2023 "Technology and Support make Audiense a great option for social media marketing." 5/5 What do you like best about Audiense? As an Audiense user, I can say that I am genuinely impressed with the technical strength of the platform. The amount of data obtained from social media is impressive, and Audiense uses it effectively to provide valuable information to users. The platform is easy to use and offers many features to help users get the most out of their social media profiles. Audiense has everything you need to optimize your social media marketing campaigns, from audience segmentation to detailed reporting. Moreover, the support from the Audiense team is simply outstanding. They are always available to help with any issues that may arise and ensure that users are delighted with the service. They also offer various online resources, such as tutorials and help guides, to ensure users can make the most of the platform. Overall, I highly recommend Audiense to anyone looking for a solid and effective solution for social media marketing. Review collected by and hosted on G2.com. What do you dislike about Audiense? Although Audiense's platform is impressive in terms of technical strength and support, it can be a bit overwhelming for new or inexperienced users in social media marketing. The features and data available can be challenging to handle initially, but the support team is always available to help. Review collected by and hosted on G2.com. What problems is Audiense solving and how is that benefiting you? Audiense helps us solve problems related to optimizing communication on social media, mainly on Twitter. Through its extensive data analysis, it allowed us to identify communities to reach with our messages and specific tools to customize the message for the best possible reach. In turn, by detecting influencers, we have been able to take the communication of our campaigns to another level. Review collected by and hosted on G2.com. Show More Response from Tara Twyman of Audiense [Editedit](https://www.g2.com/survey_responses/audiense-review-7026414/official_response/edit) Hi Pablo, Thank you so much for your positive review πŸ€— We are delighted to help any time, whether technical enquiries or provide advice/guidance for specific projects to get the best out of the data. We are passionate about our solutions and want to share the knowledge & value! You are right, for some it might be overwhelming at first, until they get some guidance either in-app or via our resources (Knowledge Base or Onboarding). I have included a link to our knowledge base for reference here below. Please don't hesitate to share future product feedback via the platform (top navigation menu). πŸš€ This will take you to our new Product Portal (roadmap) so you can take a peek at what's coming next, betas to request, and newly launched updates. You can either vote for what's important to you by clicking on each feature card, or submit any new ideas! Best wishes, The Audiense team [See how Audiense improved](https://help.audiense.com/knowledge) Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Andrea A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea A.") AA Andrea A. Strategy & Growth Director Mid-Market (51-1000 emp.) 10/3/2023 "Great tool for audience profiling" 5/5 What do you like best about Audiense? I like the data it pulls from brands, like how it clusters followers, how it creates attitudinal themes, suggested media, and social media usage. Review collected by and hosted on G2.com. What do you dislike about Audiense? Could provide better insights on social media usage and platforms formats. Review collected by and hosted on G2.com. What problems is Audiense solving and how is that benefiting you? It helps me understand brands and categories based on their audiences. The benefit for the agency is to start with a blank slate and come in with much more data and knowledge for planning and creative. Review collected by and hosted on G2.com. Show More Response from Tara Twyman of Audiense [Editedit](https://www.g2.com/survey_responses/audiense-review-6605296/official_response/edit) Thank you, Andrea, for taking the time to share your positive feedback! πŸ’œ We are delighted that you appreciate the user-friendliness and quality of our insights. We appreciate your thoughts on social media usage, as we are always looking to improve our data and integrations to enrich your analysis. We have another managed product off-app (Demand Intelligence) which is offered via our solutions team, where Audiense is able to analyze specific brand demand, multichannel (incl. social media & search). You can reach out to the team to find out more and ensure it fits with your use case. πŸš€ If you'd like to learn about the latest updates and improvements on the roadmap, we have our product portal where we invite you to suggest ideas, vote for specific features that matter to you, and take part in what we develop next. In this portal, you will also see all the Beta features available in-app to support your audience analysis further! I have added a link below. Please don't hesitate to contact us, as we'd be happy to answer all your questions! Once again, a big thank you for your trust, and for choosing Audiense as your solution! Best regards, The Audiense Team [See how Audiense improved](https://portal.productboard.com/audiense/4-product-portal-roadmap/tabs/6-planned) Current UserValidated ReviewerIncentivizedSource: Seller invite ![Rodrigo F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rodrigo F.") RF Rodrigo F. Mid-Market (51-1000 emp.) 5/22/2023 "Audiense is the best tool for know about the emotions of ours consumers" 5/5 What do you like best about Audiense? It is straightforward to use and provides much data that helps us reinforce our proposals more strategically. It also allows us to know our consumers' personalities, enabling us to create a more accurate brand persona. Review collected by and hosted on G2.com. What do you dislike about Audiense? What I dislike about the tool is that it can only be used through Twitter. This is a problem because if there is a brand or industry that does not exist there, then the tool would not work for me. Review collected by and hosted on G2.com. What problems is Audiense solving and how is that benefiting you? It helps us to have a numerical base to justify our strategic proposals, it also allows us to know what media our user is interested in and what type of influencers and content creators are most suitable for their personality and interests. Review collected by and hosted on G2.com. Show More Response from Tara Twyman of Audiense [Editedit](https://www.g2.com/survey_responses/audiense-review-8126349/official_response/edit) Thank you Rodrigo for taking the time to review Audiense and share your experience πŸ’• Twitter is indeed our main data source for Audiense Insights & Audiense Connect platforms, but we are using other data and proprietary algorithms to enrich this data further. To use a couple of examples, you can see social media channels for influencers, and filter content creators by channel in the influencers tab, as well as relevant social channels for the audience via the online habits tab. However, we understand if an account or audience is not on Twitter, this becomes more difficult to analyse. In these cases, there are options: 1. Use Audiense Insights as a proxy to find similar audiences (i.e. competitor followers) 2. We also have a multichannel reporting option, where we can provide reports off platform for Instagram, TikTok and YouTube, at account level. 3. Audiense also has a Meta Insights tool called "Soprism", which allows you to find audiences on Facebook and Instagram (covers the Meta network), and uses declared data via the Meta ads API. πŸš€ With Soprism, you can identify audiences with specific interests, as well as first-party data audiences if Meta is an important channel for you. Many of our users now have access to both, and use them in combination. You can speak to your AM about this for more information anytime. Best wishes, The Audiense Team Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Ángel G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ángel G.") ÁG Ángel G. Small-Business (50 or fewer emp.) 11/7/2023 "The best intelligence tool for gathering HCPs social conversations worldwide" 5/5 What do you like best about Audiense? The quality of the data gathered helps you to get intelligence to take the best strategic decisions in social media marketing Review collected by and hosted on G2.com. What do you dislike about Audiense? No downside, everything is always fine in all counts Review collected by and hosted on G2.com. What problems is Audiense solving and how is that benefiting you? Getting to know in depth your social audience is key to determine the right social strategies: the social channels to use, the audience to create community and engage with, the social narrative,etc Review collected by and hosted on G2.com. Show More Response from Tara Twyman of Audiense [Editedit](https://www.g2.com/survey_responses/audiense-review-7204444/official_response/edit) Thank you, Angel, for taking the time to review Audiense and share your experience. We really appreciate this! 🫢 It's music to our ears that you are happy with our tools and are getting value for informing strategy, identifying the right channels, engaging with communities. 🎡 I have included our latest product update so you know what is new, better and coming, as well as have a link for our product portal (roadmap) which is included. πŸš€ Best wishes, The Audiense Team [See how Audiense improved](https://resources.audiense.com/en/blog/product-update-merge-segments-customized-reports-meta-targeting-and-much-more) Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Music](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Music") UM Verified User in Music Mid-Market (51-1000 emp.) 5/11/2023 "A uniquely powerful tool." 4.5/5 What do you like best about Audiense? - The personality section is perhaps my favourite, as it helps give a holistic understanding of an artist's fans - The influencers & brands section is also great to get an impression of who they are, and is sufficiently sliceable to dive into various niches, as the same view (uniqueness/affinity/filters) doesn't work for each use case - Benchmarking functionality is a huge advantage too, to contextualise everything we can uncover Review collected by and hosted on G2.com. What do you dislike about Audiense? - Demographics and sociographics can be misleading, due to its inferential nature, and while I can use other sources for demographic information, I have to make sure clients don't read too much into the demographics/sociographics sections when I send them the public version of the report Review collected by and hosted on G2.com. What problems is Audiense solving and how is that benefiting you? Understanding fan groups of a particular artist or genre, allowing us to suggest strategy that cultivates authentic die-hard fandom, whereby the artist can communicate and collaborate with their die-hards, and forge longevity into their career (beyond mere streaming performance). Review collected by and hosted on G2.com. Show More Response from Tara Twyman of Audiense [Editedit](https://www.g2.com/survey_responses/audiense-review-8065084/official_response/edit) Thank you for your review πŸ’• We are happy that you like the data representation and filtering features! In terms of demographics within our Audiense Insights platform, we use Twitter public profile information and our own algorithm to infer what Twitter does not provide. For example, language is based on user tweets, country/city are inferred from the Twitter profile free text field, but we apply our algorithm (AI/ML) to detect these correctly and make sure we have the right version of the location, whereas age & gender are not provided by Twitter, so we apply AI/ML. For socioeconomics, this data is aggregated from FB Ads API (declared) and census data for US-only income. The link below explains how this tab/data is calculated 🫢 We value your ongoing feedback! You can share suggestions/thoughts via productrequest@audiense.com any time, or via the platform's top menu (product feedback) to also access our roadmap. Best wishes, The Audiense Team [See how Audiense improved](https://help.audiense.com/knowledge/understanding-the-data-behind-the-socioeconomics-tab) Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Caterina G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caterina G.") CG Caterina G. Head of Client Partner Small-Business (50 or fewer emp.) 11/6/2023 "Best tool for target intelligence" 4.5/5 What do you like best about Audiense? Audiense tells to marketers what people actually does on social network: it translate data in actionable insight Review collected by and hosted on G2.com. What do you dislike about Audiense? it's not allowed to change the audience after a report is launched Review collected by and hosted on G2.com. What problems is Audiense solving and how is that benefiting you? Audiense is very actionable and it allows you to acutally understand your audiense (not just via survey) and to improve media campaign Review collected by and hosted on G2.com. Show More Response from Tara Twyman of Audiense [Editedit](https://www.g2.com/survey_responses/audiense-review-8823386/official_response/edit) Thank you, Caterina, for taking the time to share your experience with Audiense. πŸ’• Our audience reports show data that is historic (real-time, to date), so the insights can not be modified without launching a new report. We introduced a feature last year that allows you to clone your report (audience definition), which can be found on your report list actions menu, next to the report you wish to relaunch. The bonus is that you can modify your definition, especially with the new insights you identified in the first report, to refine it. πŸ”Ž Please find our latest product updates with new & improved features below! πŸš€ Best wishes, The Audiense Team [See how Audiense improved](https://resources.audiense.com/en/blog/product-update-merge-segments-customized-reports-meta-targeting-and-much-more) Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 11/2/2023 "Amazing tool with many insights for my marketing strategy" 5/5 What do you like best about Audiense? I really like the data and insights you can get in Audiense, it helps me to analyse my competitors, find influencers and better understand my target audience. Review collected by and hosted on G2.com. What do you dislike about Audiense? Nothing, everything is good in the product Review collected by and hosted on G2.com. What problems is Audiense solving and how is that benefiting you? I find data that I need to better understand my audience and launch better campaigns Review collected by and hosted on G2.com. Show More Response from Tara Twyman of Audiense [Editedit](https://www.g2.com/survey_responses/audiense-review-8782572/official_response/edit) Thank you for your review! We really appreciate knowing we are making a difference. You may have seen we have just launched our most recent product update. Link included below in case you missed it. Always here for any support you may need. πŸš€ Best wishes, The Audiense Team [See how Audiense improved](https://resources.audiense.com/en/blog/product-update-merge-segments-customized-reports-meta-targeting-and-much-more) Current UserValidated ReviewerSource: Organic ![Adrien K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adrien K.") AK Adrien K. Small-Business (50 or fewer emp.) 11/15/2023 "Helpful" 5/5 What do you like best about Audiense? The fact that the data is really fast to collect. Review collected by and hosted on G2.com. What do you dislike about Audiense? The tool is perfect to match with social listening tools, it was harder to understand communities spotted with another methodology. Review collected by and hosted on G2.com. What problems is Audiense solving and how is that benefiting you? Understanding best who are people that have an interest on a topic. Review collected by and hosted on G2.com. Show More Response from Celine Geeurickx of Audiense [Editedit](https://www.g2.com/survey_responses/audiense-review-8875495/official_response/edit) Thank you Adrien for sharing your experience with us! πŸ’œ We're glad to hear that our speedy data collection impressed you πŸš€ Data speed is one of our self-imposed priorities, and we're delighted it's hitting the mark. Also, we know it can be tough juggling different methods, and we are continuously working to enhance Audiense's compatibility to better support various approaches in understanding communities. Knowing that you're using Audiense to better understand who's interested in specific topics really makes our day πŸŽ‰ Encore merci pour votre confiance! The Audiense Team Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/3/2023 "Great tool for insights and easy to use" 5/5 What do you like best about Audiense? Audiense is really easy to use and navigate, great customer support to help us with the implementation. We use it very often whether it is for existing or new businesses and it integrates easily with our business and our needs. Review collected by and hosted on G2.com. What do you dislike about Audiense? We do not have any complaints or suggestions so far. Review collected by and hosted on G2.com. What problems is Audiense solving and how is that benefiting you? Audiense is helping us to learn more about our clients' audiences, competitors and insights on social media, which allows us to provide them with tailor-made digital marketing strategies Review collected by and hosted on G2.com. Show More Response from Tara Twyman of Audiense [Editedit](https://www.g2.com/survey_responses/audiense-review-8813330/official_response/edit) Thank you for taking the time to review your experience with Audiense. We love reading these positive comments. Always a pleasure to support and keep providing useful features. πŸ’— In case you missed it, we have just launched an improved actions menu, and the option to merge segments (useful when segments are similar to avoid repetition). Have left the link to our product update below! πŸš€ Please don't hesitate to reach out to us at any time. Best wishes, The Audiense Team [See how Audiense improved](https://resources.audiense.com/en/blog/product-update-merge-segments-customized-reports-meta-targeting-and-much-more) Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Government Relations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Relations") UG Verified User in Government Relations Enterprise (\> 1000 emp.) 9/19/2023 "Easily and quickly pulls Twitter/X demographics" 5/5 What do you like best about Audiense? Fast, easy to use, offers several different Twitter/X functionalities. The reports are polished and easy to digest. Authentication of accounts not required to study them. Audiense customer support is very responsive and helpfil. Review collected by and hosted on G2.com. What do you dislike about Audiense? No pain points found yet. I am loving this tool! Review collected by and hosted on G2.com. What problems is Audiense solving and how is that benefiting you? Audiense is solving my organization's need to understand Twitter audiences better (their demographics, top influencers in specific locations). Review collected by and hosted on G2.com. Show More Response from Tara Twyman of Audiense [Editedit](https://www.g2.com/survey_responses/audiense-review-8605427/official_response/edit) Thank you for taking the time to share your experience!! We really appreciate it and are delighted to hear your thoughts πŸ’— We have a product portal available to all users who want to know of upcoming new features, share any ideas, vote for features that will be more valuable, and keep up to date with any new betas that can be requested πŸš€ Have shared the link below, which is also available in your dashboard's top menu under product feedback. Best wishes, The Audiense Team [See how Audiense improved](https://portal.productboard.com/audiense/4-product-portal-roadmap/tabs/6-planned) Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ## Top-Rated Alternatives [ ![Brandwatch Consumer Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandwatch Consumer Intelligence") Brandwatch Consumer Intelligence 4.4/5(728) ](https://www.g2.com/products/brandwatch-consumer-intelligence/reviews) [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,669) ](https://www.g2.com/products/meltwater/reviews) [ ![Sprout Social](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sprout Social") Sprout Social 4.4/5(6,871) ](https://www.g2.com/products/sprout-social/reviews) [ View All Alternatives ](https://www.g2.com/products/audiense/competitors/alternatives) ##### Categories on G2 [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms) [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)[Audience Intelligence Platforms](https://www.g2.com/categories/audience-intelligence-platforms)[Brand Intelligence](https://www.g2.com/categories/brand-intelligence) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What PR CRM platforms work best for account executives who are pitching media across multiple client accounts without mixing up contacts or coverage?](https://www.g2.com/discussions/what-pr-crm-platforms-work-best-for-account-executives-who-are-pitching-media-across-multiple-client-accounts-without-mixing-up-contacts-or-coverage)[Leading generative AI tools for enterprise applications](https://www.g2.com/discussions/what-are-the-leading-generative-ai-tools-for-enterprise-applications)[Which accounts receivable system is best for startups](https://www.g2.com/discussions/which-accounts-receivable-system-is-best-for-startups) [Which product analytics platforms connect well with CRM and product development tools so behavioral data actually flows into the rest of the stack?](https://www.g2.com/discussions/which-product-analytics-platforms-connect-well-with-crm-and-product-development-tools-so-behavioral-data-actually-flows-into-the-rest-of-the-stack)[What MFA tool supports biometric authentication methods?](https://www.g2.com/discussions/what-mfa-tool-supports-biometric-authentication-methods)[Pros and Cons Details](https://www.g2.com/products/audiense/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)