AudienceView Professional is pretty robust- the platform can handle our varied programming, donation campaigns and donor management. Review collected by and hosted on G2.com.

The lack of live customer service. Having to create a case for any issues is a real drawback. Review collected by and hosted on G2.com.

It is easy to use, and all our information in one place and easily accessible is so good. We pull up information for funding campaigns and sending data to donors is so helpful. Review collected by and hosted on G2.com.

I don't have any at the momennt. The product is solid. Review collected by and hosted on G2.com.

It is very easy to use and from setting up series to its user friendliness for my staff. Review collected by and hosted on G2.com.

I only wish that when doing geographical reports, I would love to look up Canadian postal codes, because that is my customer base. Review collected by and hosted on G2.com.

The customer support has been very accomodating and quick to respond to help inquiries and other concerns. Review collected by and hosted on G2.com.

There are QOL features missing from Ovation that would improve the overall experience. Review collected by and hosted on G2.com.

AudienceView has amazing cutomer support. They are quick and thorough every time. They continually check in with you to see that you are supported. They provide some of the best customer support I have ever experienced. Review collected by and hosted on G2.com.

Not much that I don't like about Audienceview. Review collected by and hosted on G2.com.

AudienceView is a user friendly ticketing program whose help is always there if I have a problem. Implementation for us was easy and I use AudienceView daily. The features are just enough for our small ticketing office and everyone has been able to integrate and use all features. Review collected by and hosted on G2.com.

I wish there was a way to upload letters for donation and obituaries. Review collected by and hosted on G2.com.

The ease of selling tickets and programming shows. Love that you can copy a series when creating a new event. Saves a ton of time, Review collected by and hosted on G2.com.

I honestly have no dislikes. The program is easy to use Review collected by and hosted on G2.com.

The ability to create paid events. Track payments, store information, and provide fast customer service Review collected by and hosted on G2.com.

Because customer service is online only some times immediate responses are not available Review collected by and hosted on G2.com.

We are a small, non-profit performing arts center and AudienceView gives us a professional and user friendly platform for our ticketed events. Review collected by and hosted on G2.com.

Every now and then, we would like to add a section of seats for overflow after the event has already gone live. Sometimes we are able to add a general admission section, sometimes we have to create new event for that purpose. Review collected by and hosted on G2.com.

The ease of use. Simple, user-friendly steps. Review collected by and hosted on G2.com.

Customer service can be difficult to contact unless you contact the emergency line. Help tools not always updated or helpful.

Editing abilities on active events can be limited. Review collected by and hosted on G2.com.