--- title: AudienceView Professional Reviews meta\_title: 'AudienceView Professional Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 87 reviews by the users' company size, role or industry to find out how AudienceView Professional works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 87 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- # AudienceView Professional Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by AudienceView Professional but has limited features. Are you part of the AudienceView Professional team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Unlock growth with 'More' than just a ticketing software. Master the business of live events with AudienceView Professional – the all-in-one event ticketing solution that helps connect enthusiasts to your events. Now with even more control and flexibility to create and manage events, provide your patrons with an unmatched experience. Whether it is fundraising, creating bespoke events or engaging customers, AudienceView Professional is the better way to manage your live events. As the go-to ticketing, marketing and fundraising platform that hundreds of organizations count on, AudienceView Professional is reliable, easy to use. Create and manage events from anywhere in the world and leverage, effective and actionable insights, to build strategies to find more customers. See first hand why organizations trust AudienceView with their events. * * * Seller [AudienceView](https://www.g2.com/sellers/audienceview) Discussions [AudienceView Professional Community](https://www.g2.com/products/audienceview-professional/discuss) Languages Supported English Solution Type All-in-One Overview by Matt Hawes Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months [ View More Pricing Information ](https://www.g2.com/products/audienceview-professional/pricing) ## Top-Rated Alternatives [ ![Eventbrite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eventbrite") Eventbrite 4.3/5(915) ](https://www.g2.com/products/eventbrite/reviews) [ ![Cvent Event Marketing & Management](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cvent Event Marketing & Management") Cvent Event Marketing & Management 4.3/5(2,316) ](https://www.g2.com/products/cvent-event-marketing-management/reviews) [ ![Neon CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/audienceview-professional/competitors/alternatives) ## User Insights Average based on 87 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) MQ Melissa Q. Managing Director Small-Business (50 or fewer emp.) 2/3/2025 "Intutive and Helpful" 4/5 What do you like best about AudienceView Professional? Audience View functions as both a CRM and box office. Having both platforms on the same software is very helpful. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? I seem to have trouble merging duplicate files. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? Having the CRM and box office in one location is very helpful for our growing organization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts") AP Verified User in Performing Arts Small-Business (50 or fewer emp.) 5/12/2022 "Good system for ticketing, marketing and development." 4.5/5 What do you like best about AudienceView Professional? You can customize series, learning portal has many helpful articles so you don't have to contact IT for simple questions, if you do need help, response time is very short and efficient. Really like you can automate and costomize contact to patrons, such as confirmations, reminders to events, etc. Also appreciate that we can express needs or suggest improvement and many time they will develope thee updates. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? Have no major dislikes now that I know the system fairly well. This system has been helpful to other departments also such as Development and Marketing. I think an area for improvement would be in the reports. Many of them have repeated information (don't always need addresses, etc.) but check numbers when checks are used would be helpful on some of the reports. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? Ability to automatically keep track of patron credits and gift card balances, automatically charging recurring donations and ability to automatically send reminders to patrons regarding events. The benefits are we don't have to manually do any of the above, thus less person power and more accuracy in carrying out these important patron services. Review collected by and hosted on G2.com. Show More 8/9/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Terry B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Terry B.") TB Terry B. General Manager Small-Business (50 or fewer emp.) 1/19/2024 "Great product, excellent service" 4.5/5 What do you like best about AudienceView Professional? Easy for customers to navigate. Back of house is user friendly. Service is exceptional. They respond quickly to problems/questions in a friendly and professional manner. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? The only downside is that I wish the fees were a little bit lower, but I belive they are at the industry average. I would also prefer to call with a system issue rather than an email. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? Allows customers to purchase online 24/7. Less calls to the box office. Review collected by and hosted on G2.com. Show More 10/21/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Enterprise (\> 1000 emp.) 4/26/2024 "Audience View can sometimes be a frustrating experience" 3.5/5 What do you like best about AudienceView Professional? Professional support is responsive. Although I wish I could directly contact the person I need to speak to, they will not give you their direct email, which is annoying. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? It took considerable time to grasp this program; I had to assume responsibility from a rogue volunteer and walked into a chaotic situation. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? Does keep track of our Season Ticket holders. I don't think we are using or know of all that AV can do for us. Review collected by and hosted on G2.com. Show More 11/18/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller PB Pete B. Marketing and Development Director Small-Business (50 or fewer emp.) 11/7/2024 "Improvement!" 4.5/5 What do you like best about AudienceView Professional? There have been a number of new features especially in terms of consumer expeirence and not as many service outages... Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? Ability to capture and analyze even more patron and sales data Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? seat maps, front end improvements, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts") AP Verified User in Performing Arts Small-Business (50 or fewer emp.) 7/22/2021 "Tech Support is Top-Notch!" 4/5 What do you like best about AudienceView Professional? Tech Support responds in a timely manner and does all they can to resolve all issues. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? Sometimes there are no fixes to the issues, which can be frustrating. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? I have issues pulling up patrons who have apostrophes in their last name (O'Day, for example) and am forced to create a new account each time. It appears that the new "SELL" feature might have corrected this issue by locating the proper account. Review collected by and hosted on G2.com. Show More 11/7/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller CT Charles T. Small-Business (50 or fewer emp.) 2/23/2024 "Excellent customer experience" 5/5 What do you like best about AudienceView Professional? Anish Chakravorty is the major difference of great importance to me. Without Anish's personal attention I could never have been able to sell tickets. I am somewhat technically challenged and Anish took all my stress away. Whenever I had a change to the description or needed group rates Anish was right there to make all the changes necessary. I won't go any place else to sell tickets. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? I would like to see the seating area blanked out so the ticket buyer has no clue how much activity the performance is receiving. When a customer wants to buy two tickets in the center orchestra section for example he/she would be offered two tickets generated by the audienceview program. All the customer would know is that there are at least two tickets remaining in the center orchestra section. I think it would create more of a sense of urgency to buy the tickets. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? It eliminated the necessity of mapping out a digital seating chart which I didn't have a clue how to do. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Small-Business (50 or fewer emp.) 9/4/2024 "Ticketing platform is easy and tech support is reliable" 3.5/5 What do you like best about AudienceView Professional? The ticekting platfom is easy to learn and teach to staff. Also has all the data and customer info in one spot and very easy to run reports. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? it is a bit too expensive for a small theater. the monthly costs could be lower and should be based n tickets sale use as our theater only opperates parallel with the college semester. Summers are dark. i dont like having to pay for the services when we are dark over the sumer months. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? customers find it easy to navigate when purchsing tickets Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts") UP Verified User in Performing Arts Small-Business (50 or fewer emp.) 5/1/2024 "Box Office Manager" 4.5/5 What do you like best about AudienceView Professional? AudicenceView is fairly easy to learn when transitioning from another ticketing system. The support team is always helpful and will have answers for you or direct you to where you need to go for further information. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? I do not like that someone is not readily available to be contacted by phone when you are in an emergency situation and really need guidance and support. Sometimes you do not have the time to submit a case about your circumstances or the problem you are experiencing and then wait for support to get back with you. We would love to be able to send emails to patrons across the board rather than individualized performnaces they have purchased tickets to. At the moment, we are using Mailchimp to solve this problem. Also, we would love an option when refunding ticket money to a patron that we can keep the convenience fee rather than give a full refund. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? At this moment, I am not aware of any problems AView is solving. The last couple of months have been very busy and we have just been trying to execute all of our events to the fullest. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Performing Arts](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Performing Arts") AP Verified User in Performing Arts Small-Business (50 or fewer emp.) 10/6/2024 "AudienceView Support" 4.5/5 What do you like best about AudienceView Professional? Their support team is prompt in answering and has always resolved our issues. Review collected by and hosted on G2.com. What do you dislike about AudienceView Professional? We have been with them for a couple years now and I can't think of anything. Review collected by and hosted on G2.com. What problems is AudienceView Professional solving and how is that benefiting you? In addition to selling dickets, we use it for donations, venue management and with the recent advent of AudienceVuew Payments, we us it for credit card processing. Review collected by and hosted on G2.com. Show More 11/2/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about AudienceView Professional? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about AudienceView Professional ](https://www.g2.com/products/audienceview-professional/discussions/new) GU Guest User • Last activity almost 3 years ago What does Audienceview Professional do? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-does-audienceview-professional-do) GU Guest User • Last activity almost 3 years ago What happened to vendini? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-happened-to-vendini) [ View all Discussions ](https://www.g2.com/products/audienceview-professional/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 17 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/audienceview-professional/pricing) AudienceView Professional Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1d9dee176810e415bb74f6c3b9604bd1/thundertix.png "Product Avatar Image") ThunderTix 4.6/5(48) [ Compare Now ](https://www.g2.com/compare/audienceview-professional-vs-thundertix) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_b339cda36782f7b19848877a4e1e72d5/patron-management.png "Product Avatar Image") Patron Management 3.6/5(14) [ Compare Now ](https://www.g2.com/compare/audienceview-professional-vs-patron-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_90fe96acd7a038de808a4e78926eec3b/tessitura.png "Product Avatar Image") Tessitura 3.8/5(80) [ Compare Now ](https://www.g2.com/compare/audienceview-professional-vs-tessitura) ##### ##### AudienceView Professional Features Registration Event creation User registration process Payment processing Marketing and Communications Email automation Email customization Contact list management Box Office Customer Profiles Ticket Types Branding & Customization [ View More Features ](https://www.g2.com/products/audienceview-professional/features) ##### Categories on G2 [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm) [Event Registration & Ticketing](https://www.g2.com/categories/event-registration-ticketing)[Event Management Platforms](https://www.g2.com/categories/event-management-platforms)[Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Admission-Based Nonprofit](https://www.g2.com/categories/admission-based-nonprofit)[Box Office](https://www.g2.com/categories/box-office)[Theater Venue Management](https://www.g2.com/categories/theater-venue-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What's the most reliable eCDN based on broadcast operations reviews for delivery reliability?](https://www.g2.com/discussions/what-s-the-most-reliable-ecdn-based-on-broadcast-operations-reviews-for-delivery-reliability)[Which job shop management system has the easiest quoting and routing features for a small fabrication shop where the owner or estimator handles quotes without a dedicated sales team?](https://www.g2.com/discussions/which-job-shop-management-system-has-the-easiest-quoting-and-routing-features-for-a-small-fabrication-shop-where-the-owner-or-estimator-handles-quotes-without-a-dedicated-sales-team)[Quasi Contract](https://www.g2.com/glossary/quasi-contract-definition) [Best software for managing and storing email templates](https://www.g2.com/discussions/what-is-the-best-software-for-managing-and-storing-email-templates)[Which decision making software is the easiest to learn and still integrates seamlessly into an existing tech stack without a long IT project to get it connected?](https://www.g2.com/discussions/which-decision-making-software-is-the-easiest-to-learn-and-still-integrates-seamlessly-into-an-existing-tech-stack-without-a-long-it-project-to-get-it-connected)[Pros and Cons Details](https://www.g2.com/products/audienceview-professional/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)