Jill H.
JH
Jill H.
CEO
Small-Business (50 or fewer emp.)
"Auctria will Help your Auctions Soar"
5/5
What do you like best about Auctria?

I like the helpfulness of the staff. They are so patient and talented. Auctria has helped both of my Clubs fundraiser income grow. People enjoy the ease of use. They give the biggest bang for your buck.The program is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Auctria?

It takes time to enter items and pictures if you want the professional look.I suggest to get in items as soon as possible. Review collected by and hosted on G2.com.

Doug C.
DC
Doug C.
Traffic Control Manager
Small-Business (50 or fewer emp.)
"Auctria is a great auction tool"
5/5
What do you like best about Auctria?

We have really enjoyed using the Auctria website for our non-profit auctions. The site is extremely easy to use and very robust. Would highly recommend to everyone Review collected by and hosted on G2.com.

What do you dislike about Auctria?

It can be daunting and I wish there were some easier ways to "undo" something. Review collected by and hosted on G2.com.

Diane G.
DG
Diane G.
Small-Business (50 or fewer emp.)
"Easy to Navigate"
5/5
What do you like best about Auctria?

Keeps us organized, easy to use, makes recording of silent and live auctions easy. Quick check out. Ability to contact past guests! Review collected by and hosted on G2.com.

What do you dislike about Auctria?

We only use it once every 2 years... There's a learning curve to remember how to navigate. Review collected by and hosted on G2.com.

Response from Laurie Hochman of Auctria

Your Quick Check out remark is SO valuable. At the end of the event you want to make it easy. Thanks for the review.

Verified User in Music
AM
Verified User in Music
Small-Business (50 or fewer emp.)
"Auctria was an invaluable tool for running my organization's online auction"
5/5
What do you like best about Auctria?

Auctria is quite easy to use, and their customer service is extremely helpful and responsive. My non-profit organization has used Auctria now for two online auctions and two Giving Tuesday campaigns; the interface is easy and attractive for users, and it's easy to generate reports. Review collected by and hosted on G2.com.

What do you dislike about Auctria?

Some of the backend setup isn't always intuitive. As an admin, you need to triple check that the settings for different aspects of the auction (ie, items for bidding and for-sale items) are aligned. Review collected by and hosted on G2.com.

Response from Laurie Hochman of Auctria

The title here says it all! Thanks for using Auctria for multiple auctions and multiple Giving Tuesdays. Hope you crushed the fundraising goal.πŸ’š

Ginny M.
GM
Ginny M.
Retired
Small-Business (50 or fewer emp.)
"Fantastic Software All-Around!!!"
5/5
What do you like best about Auctria?

I worked my entire career in Information Technology, oftentimes implementing software, and Auctria is, by far, the most complete software solution I have ever seen. The software is intuitive, training is available regularly, the user guide is excellent, and the Help Desk is incredibly responsive. If you need an easy-to-use solution for your auction, Auctria should be your go-to solution. Review collected by and hosted on G2.com.

What do you dislike about Auctria?

The only thing I can thing to change is to make the Excel downloads use a newer version. But perhaps that was a problem with the computer I was on rather than Auctria, not sure. Review collected by and hosted on G2.com.

Response from Laurie Hochman of Auctria

Ginny- thank you for the enthusiastic review!! Love reading that your experience 360 degrees around was 5-stars.

Re: Excel, we just changed it this week! For any reports now you will find it updated.

Genna R.
GR
Genna R.
Development Assistant
Small-Business (50 or fewer emp.)
"Easy and Intuitive!"
5/5
What do you like best about Auctria?

We are a small nonprofit organization that was planning our first (and only) gala! We had used other mobile bidding software the best and were looking for something that would give us a little more bang for our buck. When we stumbled across Auctria, we were thrilled about their pricing. As a small nonprofit, the budget for the software wasn't huge, and auctria fit into it perfectly! We were excited about all the features available! We ended purchasing the "Launch" package, which gave us two auctria employees who worked with us to set everything up. They created our website and would help us with basically everything! It also comes with calls with your Auctria team so they can talk you through the auction setup process!

Overall, Auctria is a wonderful option for organizations looking to save money and still have an amazing event! Review collected by and hosted on G2.com.

What do you dislike about Auctria?

The package we purchased came with three calls with our auctria team to discuss any questions, comments and concerns you had. I do wish that they were all a little longer. The first meeting is 45, the second is 15, and the last session is 45; however, when you are planning a big event and using software you aren't familiar with, many questions come up, and the time runs out quickly.

On top of the call, you can email your team any questions at any time, but some issues are difficult to understand over email. Review collected by and hosted on G2.com.

Response from Laurie Hochman of Auctria

Genna! The very last line of this review is the BEST " Because of the easy user access, we exceeded our fundraising goal!!"

Thank you for the additional details. Sounds like you used Auctria's Launch product, thanks for recognizing the 5-star service.

Erin G.
EG
Erin G.
Mid-Market (51-1000 emp.)
"Wonderful Program and App"
5/5
What do you like best about Auctria?

Auctria is very user friendly! I use It for our yearly school auction and it works beautifully for our school. The App option is also amazing! Very pleased! Review collected by and hosted on G2.com.

What do you dislike about Auctria?

I really don't dislike anything about Auctria! Review collected by and hosted on G2.com.

Response from Laurie Hochman of Auctria

Love hearing from schools! Thanks for raising money for education. Happy to read you enjoyed the mobile app. Thanks for using Auctria. πŸ’š

Barbara P.
BP
Barbara P.
Web Developer
Small-Business (50 or fewer emp.)
"Excellent App experience for donors, bidders, and fundraisers."
4.5/5
What do you like best about Auctria?

The bidder experience encouraged competitive bidding and excitement. AND the notifications of being outbid, so you can bid again! So much easier than others we looked at. Review collected by and hosted on G2.com.

What do you dislike about Auctria?

I cannot think of a single issue. They have excellent training videos, customer service. It's so much fun to bid on items, friends compete on a nice manner, it's FUN! Review collected by and hosted on G2.com.

Response from Laurie Hochman of Auctria

Thank you Barbara for the 5-star review. Love that you left this review and shared not one but two personal experiences and focused on the bidder experience as well as the set-up.

Jenny W.
JW
Jenny W.
Operations Director
Small-Business (50 or fewer emp.)
"Excellent first time experience"
5/5
What do you like best about Auctria?

We just switched to Auctria this year and held our first event two weeks ago. The process was smooth, and the platform was easy to learn and user-friendly. We paid for additional help prior to the event, and really appreciated the extra support.saw Review collected by and hosted on G2.com.

What do you dislike about Auctria?

We haven't found anything about Auctria that we dislike. Any issues we had were quickly resolved with the support of customer service representatives. We had a few minor hitches but nothing that really impacted our success. Review collected by and hosted on G2.com.

Response from Laurie Hochman of Auctria

Jenny! Thanks for the rave review. Welcome to Auctria, hope you use the platform to many more events, for many more years!

As you stated, Auctria is full featured and we are always improving. Thanks for sharing your experience.

Dan N.
DN
Dan N.
Auctioneer & Fundraising Consultant
Small-Business (50 or fewer emp.)
"Low Cost Auction Software with Easy Usability"
4/5
What do you like best about Auctria?

The low cost of the software is the best and easiest thing to promote about the Auctria software. The ease of usability is on par with or above a lot of the auction software we use, so that is very nice. Review collected by and hosted on G2.com.

What do you dislike about Auctria?

The lack of immediate customer service unless you elect to pay for a higher level of package support is my least favorite thing about the software. It's not a deal breaker, just something to note. Review collected by and hosted on G2.com.

Response from Laurie Hochman of Auctria

Thanks for using Auctria and noting the ease of use and right pricing. Hope all the bids soar.πŸ’šHearing from an auctioneer that is in-the-biz is really helpful for reviews. Thanks for taking the time to do so Dan.

Re: Support, correct email and chat are our primary forms, when using this the support team can easily see the event details and make quick and precise replies. You can add on Assist or Launch for additional level up service.