The product was able to integrate with our systems just fine; we're able to get feedback on the account holders' identity information easily enough without having to create a method to have a distributed team log into their interface just to check an ID Review collected by and hosted on G2.com.

The accuracy of their assessment of the identity documents. We've had known fakes pass and be accepted, we've had to deal with several bugs where the date of birth on the IDs were 100+ years old and again those IDs were accepted. Review collected by and hosted on G2.com.

Attuned to customer needs; continuous improvements with each monthly release; Partnership atmosphere Review collected by and hosted on G2.com.

OCR capabilities are still lagging behind. Product Documentation is lacking Review collected by and hosted on G2.com.

Seamless process of verifying identity for domestic and international customers Review collected by and hosted on G2.com.

Nothing in terms of major dislike .we have been happy with the services and would continue to work with them Review collected by and hosted on G2.com.