Our customer service is doing a very good job with understanding our needs. Review collected by and hosted on G2.com.

The product isn't sustainable

Technical problems with the integration

Not flexible to the client needs Review collected by and hosted on G2.com.

seamless of use- IDV and voice statement Review collected by and hosted on G2.com.

AML screening functionalities need to be improved Review collected by and hosted on G2.com.

The system offers some a digital biometric identification solution, significantly reducing operational costs. Review collected by and hosted on G2.com.

Difficult for implementation.

Lack of technical support. Review collected by and hosted on G2.com.

the ease of use and the integrion to other operations. Review collected by and hosted on G2.com.

sometimes misread ID info if image not the best quality Review collected by and hosted on G2.com.

integration was relative ok

account manager actively engaged Review collected by and hosted on G2.com.

more robust and simple rejection reasons Review collected by and hosted on G2.com.

Au10tix offers robust identity verification and authentication solutions with advanced biometrics, automation, and compliance features, ensuring secure and efficient customer onboarding and transaction processes. Review collected by and hosted on G2.com.

Potential cost considerations, complexity for small businesses, dependency on internet connectivity, and regulatory challenges in certain regions or industries. Review collected by and hosted on G2.com.

When we have looked for technology enhancements of coverage enhancement Au10tix has always worked to deliver Review collected by and hosted on G2.com.

nothing to add.............................. Review collected by and hosted on G2.com.

I really appreciate the technology that AU10TIX provides. It's amazing how they can automate the process of verifying someone's identity using identity documents like passports and driver's licenses. It makes the customer onboarding process so much smoother and more secure. Plus, the added benefits of preventing fraud and money laundering just make it an all-around great solution for businesses. Overall, I think AU10TIX is doing a fantastic job in the field of digital identity verification. Review collected by and hosted on G2.com.

To be honest, I can't think of anything specific that I dislike about AU10TIX. Of course, as with any technology or company, there might be areas for improvement, but overall I think they are doing a great job in providing a much-needed service. From what I've seen, they seem to be making a real difference in helping businesses verify the identities of their customers in a secure and efficient manner. Review collected by and hosted on G2.com.

support team is responsibility. can give a Review collected by and hosted on G2.com.

When some crash happend, au10tix can not notice it at first time. Usually when we raise some tickets by email, you begin to investigate and find some problem.

Maybe you can complete a monitor to notice the service crash at the very beging, so as the customers get less influence. Review collected by and hosted on G2.com.

Very good account management, personal, pleasent and responsive.

Big coverage for needed services.

Improving their products over time. Review collected by and hosted on G2.com.

I'd say the pricing for some features is not always competative. I would say, however, that they always take the extra mile to find us the best price. Review collected by and hosted on G2.com.