The technology and the support of the amazing CSM team Review collected by and hosted on G2.com.

Nothing as of now, the entire process has been good Review collected by and hosted on G2.com.

The product is fantastic and performs exactly as expected. The support team has been outstanding. Review collected by and hosted on G2.com.

I'm not a big fan of their website documentation; it's missing quite a few important information. Review collected by and hosted on G2.com.

The system is designed to provide high flexibility and a number of services at the same time that should save and optimize customer joining and identification processes Review collected by and hosted on G2.com.

The system presents impressive capabilities, but in practice it has quite a few bugs that make the work very difficult, especially for the end users. From OCR to identification and authentication. Also, the integration was hard Review collected by and hosted on G2.com.

im a new user of your service but both times i have used your service the products looks very good and very reliable. in addition, the support from your team were very helpful. Review collected by and hosted on G2.com.

in the few times i have used your product, the only downside may be the response time of the staff. Review collected by and hosted on G2.com.

Communication and pro Active are the strengths of Au10tix. Review collected by and hosted on G2.com.

Lack of focusing in release notes - it's to much of information so it's difficult to understand what changed, very risky in versioning control with a supplier. Review collected by and hosted on G2.com.

Tal Schechter our CS is very committed and caring, and helps push things forward Review collected by and hosted on G2.com.

It seems that there is not enough monitoring and attention given to production issues.

There were numerous cases where we encountered issues that turned out to be bugs, and if we hadn't brought up the matter, they wouldn't have been discovered. Review collected by and hosted on G2.com.

Talented team that is eager to learn, understand edge-cases, and improve the product. Review collected by and hosted on G2.com.

OCR and name extraction in some unicode characters can improve by incorporating re-attempt or correction steps in the user flow. Review collected by and hosted on G2.com.

I liked that it is identifying customers without many mistakes in our onboarding process. The reports give a detailed account of possible fraudulent activities and continue to safeguard out system. Review collected by and hosted on G2.com.

I have noticed mild slowness at certain time in the day especially during high onboarding rates. This may cause delay and customers waiting for a go ahead. Review collected by and hosted on G2.com.

it's reliable. user friendly web page. fast and easy Review collected by and hosted on G2.com.

it's response rate with certain difficulties. in some cases not all Review collected by and hosted on G2.com.

all the data you need to integration with API is in the documtion Review collected by and hosted on G2.com.

Need to upgrade the OCR, Sometime he don't recognize 100% name or ID number Review collected by and hosted on G2.com.