Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Easy to Use,Cool Features"
4/5
What do you like best about Attribution?

- Multiple attribution models

- "Paths" feature

- Ease of use

- Excellent support Review collected by and hosted on G2.com.

What do you dislike about Attribution?

- Difficult inital setup

- Can be slow

- Some intial glitches Review collected by and hosted on G2.com.

Response from David Saxon of Attribution

Thank you for the review - we would welcome a conversation to make sure we are addressing the dislikes. We continue to invest in our infrastructure and performance systems to leverage our data collection and processing - appreciate you bringing attention to your experience on this front.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Excellent tracking platform"
4/5
What do you like best about Attribution?

Tailored to track what's most crucial for an online business, initial integration is easy. Review collected by and hosted on G2.com.

What do you dislike about Attribution?

As an engineer, getting visibility into the details of what's going on and debugging issues can be tricky Review collected by and hosted on G2.com.

Response from David Saxon of Attribution

Thank for you taking to the time to write a review. Appreciate the feedback on debugging and would welcome speaking further to understand what more we can do to address this.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Our Experience with G2 has been phenomenal"
5/5
What do you like best about Attribution?

We love how you can change the attribution model from position-based, to first touch and last touch. This feauture makes it easy to compare them for us. Review collected by and hosted on G2.com.

What do you dislike about Attribution?

Sometimes certain integrations are turned off and we are not notfied in any way. We dont get a notification for it unless we are in the platform itself. It would be nice to get an email notification when a intergration turns off. Review collected by and hosted on G2.com.

RN
Ryan N.
Sr. Manager eCommerce Marketing & Analytics
Enterprise (> 1000 emp.)
"Great Attribution Solution!"
4.5/5
What do you like best about Attribution?

The level of granularity to which the click string is tracked. It goes down to the campaign level, has time-stamped data per click, and also integrates cost seamlessly for most channels. It makes building a custom attribution model from the click data very doable. Review collected by and hosted on G2.com.

What do you dislike about Attribution?

There are times where the UI can load slowly or time out if you are looking at a massive data set with an extensive date range. Review collected by and hosted on G2.com.

Deniz C.
C
Deniz C.
Director of Marketing
Mid-Market (51-1000 emp.)
"Attribution App solved a problem that would take months to resolve for PadSplit."
4/5
What do you like best about Attribution?

easy setup, flawless ability to slice and dice the data, ability to show customizable attribution views, and granular tracking and reporting capabilities Review collected by and hosted on G2.com.

What do you dislike about Attribution?

The data should be customizable (if we know the value of a conversion, and if the conversion value is missing, we should be able to just enter it without engineering involvement)

Reporting should be more advanced- It is not straightforward to pull data from the platform. Every tab should have a CSV export option.

Conversion reporting works great with Segment events, but it doesn't work for off-site lead events. (For example, it doesn't track our Linkedin lead ads, Facebook lead ads)

We are not allowed to customize reporting view on the dashboard. (For example, I can't see signups next to purchases. these are two different pulls)

No real-time tracking.

Basically reporting and analytics design is not ideal for me. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Bumpy start, but corrections were made."
2.5/5
What do you like best about Attribution?

I thought I would like the integration to segment.com, but it isn't done properly. Even when data is flowing in, it won't confirm that the segment.com integration is successful. Review collected by and hosted on G2.com.

What do you dislike about Attribution?

- We found a decent amount of bugs, but some were fixed over time.

- Pages can take up to 1 minute to load, navigating through this platform will surely test your patience.

- The payment processing didn't work, it didn't allow new credit cards added, the process took several weeks.

- We were charged the wrong amount, but the company rectified it quickly. Review collected by and hosted on G2.com.

Response from Arun Gupta of Attribution

Hello!

I am the CEO of Attribution App and I apologize for the rocky sign-up experience on your first day. We pride ourselves in ease of implementation and usability of our platform so this is definitely not the kind of experience we want our customers to have.

There was a bug on the payment processing part of the platform as we were updating our billing page - thank you for bringing this to our attention. We fixed this last week but your credit card was charged 7 days later as we wanted to extend your trial as a small token of our appreciation.

With respect to our Segment integration - there are two ways you can check if Segment is connected in the platform. See below:

a. Under settings in the 'Integration Instructions' tab - you can see that 'events' has a green checkmark next to it.

b. Under the 'Dashboard Overview' tab - there is a dropdown menu for events - here you can see all of your Segment events.

We hope that you will find Attribution useful as you start to explore the tool more and more. If you have any questions - please feel free to reach out to me directly, arun@attributionapp.com.

Regards,

Arun

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Simple but efficient and user friendly"
4.5/5
What do you like best about Attribution?

Super easy to use. The interface is very clean and user-friendly. We set it up via the integrations with SEGMENT and it was a breeze: No need to involve any developer if you know how to add Attribution as a destination in Segment. Review collected by and hosted on G2.com.

What do you dislike about Attribution?

Overall, not much to dislike, it's a good solution. It would be nice to have a live onboarding session with a customer success manager but not a big deal. Integrations are the main opportunity for improvements: I can't wait to be able to pull data from platforms like Criteo or the Trade Desk. I do feel like the data is not flowing as fast as I would like sometimes into the interface. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Incredible multi-touch attribution platform with outstanding support"
5/5
What do you like best about Attribution?

The Attribution platform is one of the most simple, yet robust platforms I've personally had the experience of using. The clarity and granularity it has given us into the success of our marketing channels and paid marketing campaigns are incomparable to any attribution platform I've used prior. Review collected by and hosted on G2.com.

What do you dislike about Attribution?

Due to how much data we are processing, there are some instances where the platform is slower than we'd like. But those are few and far between over the course of a week, where myself and our team us their platform daily. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Highly Recommend Attribution App"
5/5
What do you like best about Attribution?

The platform is easy to use and intuitive. The staff is extremely helpful and will work with you to set up your account in such a way that you are able to see as much value as possible. There is so much customization included that no matter your need, you can really make it a platform that works for you. I love that you can choose to do either by individual or account and get as granular with your channels as you would like. It's definitely designed with flexibility in mind. Review collected by and hosted on G2.com.

What do you dislike about Attribution?

It would be nice to see retroactive reporting capabilites. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"Missing piece in our analytics"
5/5
What do you like best about Attribution?

Easy to set up with Shopify, Facebook and Google. Works out of the box. Review collected by and hosted on G2.com.

What do you dislike about Attribution?

Really no downsides; once the data starts to populate, you're good to go Review collected by and hosted on G2.com.