--- title: Attentive Reviews meta_title: 'Attentive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1483 reviews by the users' company size, role or industry to find out how Attentive works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1483 scale: '5' date_modified: '2026-08-03' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Attentive Reviews **Vendor:** Attentive **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,483 ## About Attentive Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com. ## Attentive Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of Attentive, enabling quick setup and easy navigation for effective communication. (479 reviews) - Users rave about the **outstanding customer support** from Attentive, highlighting their helpful and knowledgeable agents. (409 reviews) - Users find Attentive **incredibly helpful** , enhancing customer engagement with personalized communication and seamless platform management. (358 reviews) - Users love the **user-friendly interface** of Attentive, which ensures easy navigation and great customer support. (199 reviews) - Users value the **easy setup** of Attentive, appreciating the straightforward process and hands-on support from the team. (184 reviews) - Users praise Attentive for its **intuitive interface** , making customer data management and SMS campaigns effortless and effective. (175 reviews) - Automation (111 reviews) - Easy Creation (94 reviews) - Email Marketing (89 reviews) - Reporting Features (88 reviews) **What users dislike:** - Users find the **pricing steep** , especially for smaller brands, impacting overall affordability and budget management. (116 reviews) - Users find the **reporting issues** cumbersome, noting complexity and slow performance in segment creation and data retrieval. (115 reviews) - Users find the **missing features** in Attentive, such as integration and drag-and-drop tools, a significant limitation. (111 reviews) - Users find the **limited features** of Attentive hinder potential integrations and advanced segmentation capabilities. (90 reviews) - Users find **integration issues** with Attentive, noting difficulties in setup and lack of intuitive connections with platforms. (83 reviews) - Users find the **learning curve steep** , especially for those less tech-savvy, with overwhelming advanced features for beginners. (70 reviews) - Poor Customer Support (66 reviews) - Users experience **inadequate reporting** in Attentive, leading to discrepancies and challenges in accessing accurate analytics. (63 reviews) - SMS Issues (61 reviews) - Campaign Issues (50 reviews) ## Attentive Reviews ### 1. Great Reporting and Effortless Campaign & Journey Creation **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Tranont Life Floor Manager, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** Great reporting, easy to create campaigns and journeys. **What do you dislike about Attentive?** Nothing as of now, we've been using it for over a year! **What problems is Attentive solving and how is that benefiting you?** This helps us reach our customers where they read and interact with us most. We know we can consistently send a quality message to the people who need it, and it will get read. ### 2. Easy to Use & Already Making a Difference for Our Studio **Rating:** 4.0/5.0 stars **Reviewed by:** Nicolette S. | Co-Ownwer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Attentive?** The most helpful feature has been the pop-up and QR code functionality, which has made it easy for us to start building our email and text lists quickly. The one-on-one training sessions with a specialist have also been incredibly valuable for learning the platform and feeling confident as we move forward. We also love how seamlessly it integrates with our Mindbody account—it’s convenient to access everything in one place, and all our customer data syncs automatically across both platforms. **What do you dislike about Attentive?** Since we’re still new to the platform, some of the more advanced features can feel a bit overwhelming at first. It would be helpful to have even more beginner-friendly tutorials or examples of how other studios are using the platform successfully. **What problems is Attentive solving and how is that benefiting you?** Attentive is helping us solve the challenge of growing and engaging our client list in a streamlined, professional way. Before, we didn’t have an easy way to collect emails and phone numbers or follow up with personalized offers. Now, we’re building our list through pop-ups and QR codes, and we can send targeted messages that actually drive action. It’s saving us time and helping us connect with potential clients more effectively, which is a huge win for a small business like ours. ### 3. Effective SMS Tool with Pricing Concerns **Rating:** 3.5/5.0 stars **Reviewed by:** Brianna B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I use Attentive for SMS messaging. It really helps in streamlining communication with our customers. I like its ease of use and the reporting, which is very detailed. Also, I enjoy the support we receive from our rep. **What do you dislike about Attentive?** The pricing is just way higher than other competitors, such as Klaviyo. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for SMS messaging, and it streamlines communication with our customers. ### 4. Great customization, solid overall experience **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I’m not directly involved in creating events in Attentive, but the way it integrates with my team’s work is seamless. Having the option to speak with our rep is also incredibly helpful. **What do you dislike about Attentive?** Some journey details and settings feel “hidden” or difficult to locate. For instance, it wasn’t intuitive to figure out whether our capture was marketing or transactional, and we ended up needing help from our rep to confirm it. **What problems is Attentive solving and how is that benefiting you?** Attentive is helping us strengthen our repeat customer base in retail—an area that otherwise felt like a lost market for us. ### 5. Very Intuitive Software **Rating:** 4.5/5.0 stars **Reviewed by:** James E. | Office Manager, Sporting Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Most user-friendly marketing software around. I haven't used many other sms marketing platforms, but Attentive is very easy to use compared to some email marketing platforms and paid ads platforms. I like the simple & fast campaign & flows set up, and the ai copywriter is awesome! SMS has performed very well in terms of clicks & sales on both automated flows and one-off campaigns. Low unsubscribe rate compared to email, which is huge for me. I would say the cost of the software is fairly priced. **What do you dislike about Attentive?** Really no downsides. Had some technical errors during the first stages of using attentive, but they were quickly resolved by the support team, so I can't complain there. **What problems is Attentive solving and how is that benefiting you?** The biggest thing for me is reaching customers that are not as active on email and social media. Also, SMS is great for retargeting, and re-engaging with customers. Unsubscribe rate has been low on SMS as well. ### 6. Effortless Email Formatting Makes Campaigns a Breeze **Rating:** 2.5/5.0 stars **Reviewed by:** Jamie M. | Integrated Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Attentive?** I find Attentive really easy to format emails so it is helpful when I am quickly trying to put a campaign together **What do you dislike about Attentive?** I feel like there is a lack of reporting tools that are available on similar platforms **What problems is Attentive solving and how is that benefiting you?** Helping to send mass as well as segmented emails and sms to customers for sales ### 7. Easy-to-use platform **Rating:** 4.0/5.0 stars **Reviewed by:** Berenice F. | Coordinator, Southern Europe Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Attentive?** Very intuitive platform that is easily understood with little training, the template editor designs are very dynamic and the details panel is very comfortable for editing shapes, colors, fonts, paragraphs, etc. Customer service is quick and most of the time effective. It integrates easily into daily usage frequency, it is convenient for informational emails and list selection. **What do you dislike about Attentive?** - Not being able to manually add new subscribers - Not being able to easily move pieces within campaigns - Not being able to schedule certain pieces within a campaign while leaving others in draft - Implement templates while maintaining fixed blocks, as Support has to do it. **What problems is Attentive solving and how is that benefiting you?** Attentive has significantly contributed to facilitating our daily activities, as well as the execution of key tasks and functionalities. Most of the problems or issues we have encountered have been resolved satisfactorily. Those that still persist are not directly related to the platform itself, but rather to external aspects such as data integration or the correct implementation of subscribers within our database. ### 8. Great system that can scale to larger businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Danny W. | Infrastructure Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Attentive came to our attention when we were looking for alternatives to Klaviyo for email marketing that also serviced SMS. Attentive was a stand out due to its integrated SMS and email functionality as well as native integration to Shopify. They also offered an extensive trial which analysis on the benefits that Attentive would bring to the business compared to our existing vendors. The onboarding experience was robust and pleasant with plenty of support from both Australian local support as well as their global team. **What do you dislike about Attentive?** Attentive might be too expensive if you are just starting out with a small business, and to get the most of out of it you should have a good understanding of user flows. Their backend UX is not as polished as some other providers, but that is pretty subjective. **What problems is Attentive solving and how is that benefiting you?** Helping us communicate effectively with our customers at every stage of the customer journey to ensure that our marketing is both effective and timely. ### 9. Easy SMS Campaigns but Pricing Could Improve **Rating:** 3.0/5.0 stars **Reviewed by:** Roxy B. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I really appreciate Attentive for its ease when sending messages and the dashboard that provides results. It's great for reaching customers easily for promotions and campaigns. Setting up Attentive was easy, which was a big plus. **What do you dislike about Attentive?** The price point is a tad higher than we would want to pay. I'd prefer lower usage fees. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for reaching customers easily for promotions and campaigns. I like its ease of sending and the dashboard that shows results, but it doesn't filter out current subscribers or orders already included as revenue. ### 10. Clear Dashboards, Efficient SMS Marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Meredith L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I like how clear the dashboards are and how it provides clear visuals to display historical performance. **What do you dislike about Attentive?** It would be nice to compare Journeys vs Campaigns in one place to help understand why one is working better than the other. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to review our recurring revenue from SMS marketing. It helps me assess performance with clear dashboards and historical visuals. ### 11. Easy to Use but Needs More Innovation **Rating:** 3.0/5.0 stars **Reviewed by:** Cameret B. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I use Attentive for SMS sends and email + SMS capture through forms. It's easy to use, making it simple to manage SMS campaigns, which drive additional sales for us. I also find the interface somewhat easy to manipulate, and the initial setup was easy for my team. **What do you dislike about Attentive?** Capturing SMS and email is a dying sport, and I don't think Attentive has innovated there. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to send SMS via the platform, which helps drive additional sales. It's easy to use, and the design is somewhat easy to manipulate. ### 12. Friendly Managed SMS Campaign Service **Rating:** 5.0/5.0 stars **Reviewed by:** Tomás A. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** The simplicity to configure and setup their APIs in an application and start sending SMS to subscribers right away. Also the integration with known marketing email SaaS like Marigold Engage (ex. Sailthru) that can trigger SMS sending from their flows without developer involvement, with "Journeys". Their support also is awesome, responsive and helps with QA and troubleshooting issues. **What do you dislike about Attentive?** For each touchpoint in your application that you need to add an sms subscription form, you need to manually ask support team for a new sign up source unit, so you can breakdown from where subscribers signed up in their UI. Then in that process they will QA the new touchpoint and approve the new sign up source. I'm sure this process can be semi-automated and enhanced. **What problems is Attentive solving and how is that benefiting you?** As a subscriber business, we need to communicate with our subs at the start of the month about their shipment, and also create marketing campaigns with product offers that help ups drive conversions and revenue. We might also communicate shipment statuses, refunds, and order updates. ### 13. Always a Pleasant Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Scott V. | Digital Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** What I like most about Attentive is their intuitive UI. While they have numerous features, it's all laid out in a way that's easy to locate and digest. Our account manager is extremely knowledgeable and supports us through everything. Integrating everything was very simple as well. I use this software daily at this point as it's a very effective way to implement SMS into the overarching strategy. **What do you dislike about Attentive?** During busy promotional periods, scheduled messages had been delayed in the past. However, this had only occurred during BFCM 2024 when everyone else is sending. Deliverability in 2025 improved greatly though. A feature that I wish Attentive could correct is within campaign building: once you decide to A/B test a message, there's no way to revert back to a single campaign message. This results in me needing to start from anew if I decided not to test the message after all. **What problems is Attentive solving and how is that benefiting you?** Effectiveness of sms sign up vehicles and recommendations on ways we can improve current metrics. ### 14. User-Friendly and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Adriana W. | Associate Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I have used Attentive throughout my career and every time I do, I am reminded why it is the best app for streamlining customer data, retention and acquisition marketing all-in-one. The interface is so simple and easy to navigate that I'm sure a toddler could use it. I am especially a fan of their SMS Marketing example library to easily reference what other companies are doing well for inspiration. The new AI Pro dashboard is also a favorite to quickly see insights that are priority to action on. Lastly, it is very simple and streamlined when creating SMS campaigns and super easy to use, schedule, segment, and publish. **What do you dislike about Attentive?** It would be great if the reports and dashboards offered more visual aids rather than just trendlines. I think having the capability to play around with the way the reports show up a bit more would make this app that much better. **What problems is Attentive solving and how is that benefiting you?** Attentive is helping us solve a deeper insight into customer acquisition and retention by being able to create more intuitive journeys, use reporting to segment and target specific groups of customers, and to optimize for CTR and ultimately CVR. ### 15. Reach your customers, get retuns **Rating:** 4.0/5.0 stars **Reviewed by:** Aiyoko I. | Director of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** We had high revenue attribution when we began SMS marketing with Attentive especially with cart recovery and flash sales. We're a smaller business and sometimes need to be creative and adaptive with our promotions and we get a lot of engagement on our SMS promotional sales. It is really easy to onboard and the templates and A/B testing is helpful. We also like the segmentation capabilities. **What do you dislike about Attentive?** The pricing is on the premium side so you really need to use it frequently but strategically for it to feel worth it. They charge per message, not just per subscriber so that can add up fast. We wish there were more nuanced automation and triggers like cross-channel actions Reporting doesn't give granual campaign metrics **What problems is Attentive solving and how is that benefiting you?** Reaching our customers who are chronically on their phones. SMS marketing helps with a gentle nudge/reminder that our brand exists, wants to engage, and notify customers of product updates and promos ### 16. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley C. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I have loved working with Attentive! I have used multiple email marketing platforms before, and this is by far the best. They are very user-friendly, always implementing new features and integrations, and the customer support is the best in the business! I love that we have an Attentive rep who is always helping us improve our program, and I love that they have an incredibly helpful live chat. A lot of things in the email and SMS marketing world are time-sensitive, and the live chat has been incredibly kind and helpful on many occasions. We have had nothing but a great experience working with Attentive! **What do you dislike about Attentive?** We have had a few minor bugs and glitches on occasion, but Attentive's team is always ready to take action and quickly resolve any issues. **What problems is Attentive solving and how is that benefiting you?** Having one platform to build and automate both our SMS and email marketing program has made things seamless for us! Plus, their team is super proactive in helping us test new strategies, which has made a big impact on our performance. ### 17. Great for SMS, Still Feels Slightly Limited for Email **Rating:** 4.0/5.0 stars **Reviewed by:** Claire W. | Senior Specialist, Lifecycle, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Attentive?** I like the patented opt-in for SMS and different sign-up units, and being able to meet with a rep to set up forms and journeys. We significantly increased our list after implementing those. I also like the build process, it's very easy and the dashboard is clean. I generally like the reporting, and that the price varies depending on how many messages you send (for SMS). **What do you dislike about Attentive?** I am skeptical of some of the attributed revenue and click rates in Attentive. I'm not sure if bot clicks are filtered out for email campaigns and they seem drastically higher than Klaviyo. The numbers, when comparing Shopify and Attentive, have seemed slightly inflated at times. Also, I find the segmentation less user-friendly than Klaviyo - you're definitely more limited there. However, it seems Attentive is listening to feedback and consistently rolls out more capabilities on a timely basis. **What problems is Attentive solving and how is that benefiting you?** Attentive is solving our need for growing clients' email + SMS subscriber list. The sign-up units have been very effective. ### 18. Reliable SMS platform with great results. **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua B. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Attentive is easy to use and delivers strong ROI. The platform makes it simple to build and segment SMS campaigns, and the automation features save a ton of time. The analytics dashboard is clear, making it easy to track performance and adjust quickly. Their customer support team is responsive and knowledgeable, which helps maximize campaign success. **What do you dislike about Attentive?** The platform is excellent overall, but pricing can feel high for smaller businesses or lower-volume sends. A few advanced customization options for message flows could be more flexible, but these are minor compared to the overall value. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us reach customers directly through personalized SMS, which drives higher engagement and conversions compared to email. It solves the problem of low open rates by ensuring our messages are seen almost instantly. The automated workflows and segmentation allow us to send the right message at the right time, boosting sales while saving our team hours of manual work. ### 19. Great Solution For Automating Our Marketing **Rating:** 4.5/5.0 stars **Reviewed by:** Nathanael R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Attentive has been a game-changer for Conscious Body Recovery by significantly simplifying our marketing automation. Its intuitive interface and ease of integration allowed us to quickly launch effective SMS and email campaigns. We've experienced impressive increases in customer engagement and conversions thanks to Attentive’s detailed analytics and personalized messaging capabilities. Their responsive and knowledgeable customer support also ensures that any questions or issues we encounter are resolved swiftly. **What do you dislike about Attentive?** While Attentive excels in many areas, its robust feature set can initially be overwhelming, requiring a slightly steeper learning curve than anticipated. Additionally, we would appreciate more customization options within their analytics dashboards to better align with our specific business metrics and reporting needs. Overall, however, these downsides have been minor compared to the substantial benefits we've experienced. **What problems is Attentive solving and how is that benefiting you?** Attentive addresses our primary challenge of engaging and retaining customers through personalized communication. Before using Attentive, our marketing efforts were fragmented and lacked cohesion, resulting in lower engagement rates. With Attentive’s automated messaging workflows and advanced segmentation, we have significantly improved our customer retention, increased repeat visits, and boosted overall satisfaction at Conscious Body Recovery. This streamlined approach has allowed us to focus more on strategic growth rather than manual marketing tasks, saving both time and resources. ### 20. Attentive has been a game-changer for personalized SMS marketing at scale. **Rating:** 5.0/5.0 stars **Reviewed by:** Franchesca D. | Manager, Lifecycle Marketing and Loyalty, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Attentive makes it incredibly easy to set up personalized, high-converting SMS campaigns. The platform is intuitive and offers robust segmentation tools, automated journeys, and A/B testing features that have helped us drive measurable ROI. Their customer support team is also top-tier—responsive, proactive, and genuinely invested in our success. I especially appreciate how quickly they adapt to platform updates and new compliance requirements. The integration with our existing tech stack (like Shopify and Iterable) was seamless, and we were able to start seeing results within days. **What do you dislike about Attentive?** The biggest drawback is the reporting. While it covers high-level performance, it's not robust enough for deeper analysis. It can be challenging to break down results by specific segments or cohorts, and there’s limited flexibility when exporting data for custom dashboards. For a platform this sophisticated, I expected more advanced reporting capabilities out of the box. **What problems is Attentive solving and how is that benefiting you?** Attentive is helping us reach our customers in a more immediate, personal way through SMS. Before, we relied heavily on email, but SMS has allowed us to drive incremental revenue, especially during key promotional moments or product drops. The platform makes it easy to create targeted journeys and behavior-based automations, which has helped reduce cart abandonment and increase repeat purchases. It’s also given us a valuable channel for testing messaging strategies and optimizing our overall lifecycle marketing approach. ### 21. Helpful for targeting and growth, but journey-building needs work **Rating:** 4.5/5.0 stars **Reviewed by:** Jimmy C. | Manager, Email & Lifecycle Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Attentive’s segmentation tools are strong and make it easy to target users based on behavior or lifecycle stage. Their sign-up units are also flexible and effective for list growth. The white glove support team has been incredibly helpful in dozens of instances as well, one of the strengths of Attentive versus other ESPs. **What do you dislike about Attentive?** Journey-building is one of the areas that needs improvement. There’s limited flexibility in setting up complex automations, and building even simple flows can be time-consuming. It also takes a while for modules to load or update in the builder, which slows down testing and iteration. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us solve two major problems: growing a high-intent SMS list and effectively engaging those subscribers with targeted messaging. For a brand like ’47, where product drops and promotions are time-sensitive, Attentive’s on-site capture tools and segmentation capabilities have made it easier to reach the right audience at the right time. The platform allows us to build tailored segments based on behavior (like clicks or purchases), which helps improve conversion rates and reduce unsubscribes. Overall, it’s helping us drive incremental revenue through SMS while keeping the experience tightly aligned with brand goals. ### 22. All-Around Marketing Excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Madison G. | Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** The customer support is easily the best part of Attentive. Our Customer Success Manager is wonderful - we report an issue, and before we can even blink an eye, the problem is solved. Attentive really seems to care about our success and feels like a part of our own team. I could go on and on - the builder is very intuitive, the journeys have a great user interface, and the pricing is fair and balanced. I use the platform almost every day and it truly is a load off from the other services I have used in the past. **What do you dislike about Attentive?** No notes! Working with Attentive has been wonderful. **What problems is Attentive solving and how is that benefiting you?** Low click rates and open rates, poor customer return rate, and difficult automations are a thing of the past. Our Customer Success Manager has been nothing but helpful, jumping in before we even ask for assistance. His suggestions are always very insightful, and he never hesitates to jump in and help if we are tight on time. ### 23. Powerful Tool for Customer Engagement & Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Serhii T. | Lifecycle Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** What I like best about Attentive is the combination of speed, personalization, and automation. The platform makes it incredibly easy to launch highly targeted SMS campaigns that actually convert. I also love the seamless integrations with Shopify and other tools — they save so much time and help keep everything in sync. Plus, the analytics are super clear and actionable, which makes optimizing campaigns straightforward. **What do you dislike about Attentive?** While Attentive is a powerful platform, the learning curve for setting up advanced automations can be a bit steep at first. Some features could use clearer in-app guidance or tooltips. Also, the pricing can get high as your list scales, so it would be great to see more flexible options for growing businesses. That said, the support team is great at helping navigate any issues. **What problems is Attentive solving and how is that benefiting you?** Attentive is helping us solve the challenge of direct, personalized customer communication at scale. Instead of relying solely on email or paid ads, we can now reach customers instantly via SMS with messages tailored to their behavior and preferences. This has led to higher engagement, better conversion rates, and stronger customer retention. It also streamlines our marketing efforts by automating abandoned cart flows, product drops, and time-sensitive promotions — all of which save time and drive revenue. ### 24. A Game-Changer for SMS Marketing and Customer Engagement **Rating:** 4.0/5.0 stars **Reviewed by:** John B. | Director of CRM, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** We've been using Attentive for our SMS marketing, and it's been a game-changer. The platform is incredibly user-friendly, and the customer support team is always available to help with any questions or challenges. The ability to segment and personalize messages has helped us deliver highly relevant content to our customers, leading to noticeable improvements in engagement and conversions. What really sets Attentive apart is its robust automation features, which have saved us so much time and effort while still allowing us to send tailored messages at the right moments. Plus, the integration with other marketing tools has made it easy to streamline our processes. Overall, Attentive has been an excellent choice for us, and we’re excited to continue using it to grow our business! **What do you dislike about Attentive?** Cost is a bit high but that is what comes with SMS as a channel **What problems is Attentive solving and how is that benefiting you?** Attentive is solving several key challenges in SMS marketing, and its benefits have been significant for us: Personalization at Scale: One of the biggest challenges in digital marketing is delivering relevant, personalized messages at scale. Attentive allows us to segment our audience in granular ways and send highly targeted messages based on user behavior, demographics, and preferences. This has helped us engage customers with content that resonates with them, driving higher open rates and conversions. Automation Efficiency: Managing multiple campaigns manually can be overwhelming. Attentive’s automation features have streamlined our workflows, allowing us to send the right messages at the right time without extra effort. This has reduced manual work, freed up time for other initiatives, and helped us maintain consistent communication with our customers. Real-Time Engagement: With Attentive, we can react quickly to customer behavior in real-time. Whether it’s sending an abandoned cart reminder or a time-sensitive offer, we’re able to reach customers when they’re most likely to engage, leading to higher sales and retention. Cross-Platform Integration: Attentive integrates seamlessly with our other marketing tools, which has helped us keep our customer data and communication strategy in sync across platforms. This means we can leverage insights from other channels to further refine our SMS campaigns. Overall, Attentive is helping us deliver more personalized, timely, and efficient communications that drive customer loyalty and boost our bottom line. ### 25. Attentive is GREAT, though it doesn't sync to all of our existing systems **Rating:** 4.0/5.0 stars **Reviewed by:** Matt F. | Director of Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** The service is great, the interface is intuitive, and the messaging format feels professional. **What do you dislike about Attentive?** The only downsides are that it doesn’t fully integrate with some of our existing systems and platforms. **What problems is Attentive solving and how is that benefiting you?** Attentive provides a strong solution for reaching customers who may not be as responsive to, or as exposed to, email marketing. ### 26. Awesome merchant support and best in class product **Rating:** 5.0/5.0 stars **Reviewed by:** Max L. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about Attentive?** Really enjoy working with the team and the product is awesome and easy to use. Has the best features on the market. **What do you dislike about Attentive?** The pricing is dependent on how many text campaigns you use versus a fixed fee. **What problems is Attentive solving and how is that benefiting you?** Customer engagement and winning people who haven't checked out yet ### 27. Easy-to-Use Site with Knowledgeable Lawyers Across States **Rating:** 4.0/5.0 stars **Reviewed by:** Eliza Z. | Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** Love the additional features like knowlegable lawyers, that know about the States (I operate from Europe). Generally very easy site , thats a big plus! **What do you dislike about Attentive?** I would wish that it would be a full service for my company - integrate SalesForce, send emails etc. **What problems is Attentive solving and how is that benefiting you?** Acquiring new leads and adding clientelle. ### 28. Modern SMS Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I love how "attentive" they are with their potential customers, every question was answered right away and the customer experience team prioritized us! I also loved how they have new features no one else has! **What do you dislike about Attentive?** I dont love how there is a Waitlist for the new features **What problems is Attentive solving and how is that benefiting you?** SMS Advancements and growth, new tools I would have not known about ### 29. Time saving marketing tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Still the fact that I don't have to manually send texts to each person I need to contact. It has saved me so much time, especially when I was assigned a project that had me texting people almost every day. **What do you dislike about Attentive?** It takes a bit to learn how to upload a contact list. I had to look up tutorials for it. **What problems is Attentive solving and how is that benefiting you?** Doing the whole process manually just to send out personalized texts. I'm a copywriter, so this is really crucial to what I am doing at my job. ### 30. Insightful Analytics, Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Attentive?** I really like the data analytics in Attentive; it helps me know what's working and what isn't. It also lets me see what customers like to see and what gets a good response. Plus, the initial setup was easy. **What do you dislike about Attentive?** I don't like that I have to completely unschedule to edit something because sometimes I forget to reschedule. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for text marketing. It bridges the gap between business and customer, and I like the data analytics to know what's working and what customers respond to. **Official Response from Andrew Tissera:** > It's great to hear that Attentive is helping you be more efficient with quick messages about new releases. We appreciate your support! ### 31. Intuitive SMS Marketing with Innovative AI **Rating:** 4.0/5.0 stars **Reviewed by:** Christina L. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I find Attentive to be very useful for SMS marketing because they have an intuitive interface that helps us market to our clients via the SMS channel. I really appreciate their innovative AI features, which help us manage our budget more effectively while improving our ROAS. Additionally, our account manager is amazing, making the experience with Attentive even better. **What do you dislike about Attentive?** Some of the analytics could be improved **What problems is Attentive solving and how is that benefiting you?** Attentive's intuitive interface helps us market effectively via SMS, and its AI features help manage our budget and improve ROAS. ### 32. Easy Interface with Powerful, User-Friendly Segmentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** Easy interface, campaigns are easy to design, good segmenting options that are easy to use and understand. **What do you dislike about Attentive?** There are not native webhooks in the drag and drop flow editor. Klaviyo does this and it is super helpful for someone like me who isnt a developer. I can get it figured out in Klaviyo, but Attentive needs a lot more base knowledge that I have to get this moving. **What problems is Attentive solving and how is that benefiting you?** Anything that can be made a little simpler saves me tons of time. This does that for sure ### 33. Great Features but Needs Better Email Segmentation **Rating:** 3.5/5.0 stars **Reviewed by:** Iasmin L. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2026 **What do you like best about Attentive?** I like the capacity in SMS and all the different features that its competitors don’t have. It helps with the customer experience and removing any friction in the buyer's journey. The initial setup of Attentive was quite easy for my team. **What do you dislike about Attentive?** I would like to see more capacity with segmentation on email. Attentive email segmentation is very simplified and doesn’t allow for personalization. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for SMS, and it solves scaling issues. It enhances customer experience by removing friction in the buyer's journey. ### 34. Effortless Customer Interaction, Powerful SMS Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Henry S. **Reviewed Date:** February 13, 2026 **What do you like best about Attentive?** I really like how Attentive allows us to communicate with our customers easily, while also growing our list. The UI for analytics is very easy to understand. Scheduling sends and leveraging their AI to determine best sends for different customers is useful. The deliverability of messages and focus on subscriber growth are strong points. **What do you dislike about Attentive?** Nothing **What problems is Attentive solving and how is that benefiting you?** Attentive allows us to communicate with our customers easily and grow our list, focusing on subscriber growth and improving deliverability. Scheduling sends and leveraging AI for optimal timing are useful. ### 35. Easy Campaign Creation with Helpful SMS Suggestions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** The ease of campaign creation is great, I like that how they give suggestions for SMS ideas! **What do you dislike about Attentive?** The communication could be a smidge better but that is all the pain points so far! **What problems is Attentive solving and how is that benefiting you?** Tapping into a new channel besides email and catalog as well as list growth. ### 36. Attentive Makes SMS Marketing Easy and Impactful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Attentive?** As the Director of Marketing, I really appreciate how intuitive Attentive is. The platform makes it simple to set up campaigns, track performance, and segment audiences without a steep learning curve. Plus, the customer support team has always been quick to respond and genuinely helpful, which goes a long way. **What do you dislike about Attentive?** The main downside is that the reporting dashboard, while solid, can sometimes feel a bit limited if you want very granular insights. A bit more flexibility with analytics and custom reporting would make it even stronger. **What problems is Attentive solving and how is that benefiting you?** Attentive solves the problem of connecting directly with our customers in a way that drives immediate engagement and measurable revenue. By enabling targeted SMS campaigns and automated flows, it allows us to reach the right audience at the right time, boosting conversions and delivering a high return on ad spend. This means we can quickly turn campaigns into revenue, optimize based on performance, and see tangible results that directly impact our bottom line. ### 37. Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Attentive?** I like Attentive for their knowledge and their support. They really treat their clients very well. **What do you dislike about Attentive?** I think it would maybe be that the analytics and reporting could be better **What problems is Attentive solving and how is that benefiting you?** I use Attentive for SMS marketing and opt-ins. It helps solve new challenges in the SMS space, like adapting to iOS updates, RCS, and industry changes. **Official Response from Andrew Tissera:** > We're thrilled to hear that you find our platform user-friendly and highly functional! We're constantly working to improve our processes to ensure a seamless experience for our users. Thanks for being a valued partner! ### 38. Effortless Customer Data Tracking with Attentive **Rating:** 5.0/5.0 stars **Reviewed by:** Aeriel J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I like the ease of use of Attentive. I simply go to the subscriber section and plug in the email address or telephone number of the customer to locate the necessary information. **What do you dislike about Attentive?** I dont have any dislikes at this time. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to verify customer sign-ups for promotions and see if they qualify for discounts. ### 39. Easy-to-Use Interface, Amazing Support, and Exciting AI Innovations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** The interface is very easy to use and CS team is amazing, always there to help with questions and the AI innovations are extremely exciting **What do you dislike about Attentive?** I would like to be able to target existing subscribers on certain initiatives to sign up for early access or exclusive drops **What problems is Attentive solving and how is that benefiting you?** Making our capture uints streamlined and sending sms messaging ### 40. Easy Campaign Setup & A/B Testing, But Segment Reporting Needs Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** Campaign set up is very easy. I also like the A/B test functionality. That process is pretty simple as well. **What do you dislike about Attentive?** The reporting could be a lot better, specifically around reviewing segment performance. Every time I think I have segments setup in a way that would allow clean reporting post send, it's not quite enough to get clean data. **What problems is Attentive solving and how is that benefiting you?** The team handling this channel for us is relatively green. The ease of campaign setup has been great for getting the team comfortable in the platform. ### 41. User-Friendly Platform with AI Messaging, Priced a Bit High **Rating:** 4.0/5.0 stars **Reviewed by:** Price P. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I find Attentive very user friendly, which makes navigating and using the platform easy. The AI-generated messaging is also really helpful for structuring send-outs and especially valuable when you're stuck writing content. Additionally, setting up Attentive was very easy. **What do you dislike about Attentive?** The pricing could be a little cheaper for monthly usage. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us gain new customers by using email and phone numbers to sign up for newsletters and text campaigns. It's user-friendly, and the AI-generated messaging helps structure send-outs and creates content when I'm stuck. ### 42. Attentive has changed the game for us **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney C. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Since we switched to Attentive, our email and SMS journeys have seen a minimum of 25% increase across the board. It's the most intuitive tool we've ever used, and Attentive's commitment to compliance gives us peace of mind. Their support team is top-notch and always quick to answer any questions thrown their way. They made it extremely easy to onboard and set up our journeys. We love Attentive! **What do you dislike about Attentive?** The email drag-and-drop builder is clumsy and can have a harsher learning curve; however, we've made it work for us. We find it worth the effort to have emails and SMS in one place! **What problems is Attentive solving and how is that benefiting you?** We needed a tool that put email and SMS in one place. Attentive is the best tool in the industry and even has a patent on their two-touch SMS signup. We also needed a tool that integrated compliance seamlessly without any workarounds. ### 43. Marketing Manager **Rating:** 2.5/5.0 stars **Reviewed by:** Ray K. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** SMS features are great. Very smart, advanced and has everything we need. **What do you dislike about Attentive?** The email platform is way behind compared to Klaviyo, etc. We aren't able to do basic things which is frustrating. **What problems is Attentive solving and how is that benefiting you?** Attentive is helping us strengthen our SMS marketing with flows, segments, etc. It's great. ### 44. Great Shopify + SMS Integration, but Segmentation and Campaign Naming Need Work **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Attentive?** Shopify integration + SMS marketing capabilities **What do you dislike about Attentive?** Naming convention disparities - campaign name and email/sms name are treated separately and require double work to rename. Segmentation capabilities are limited. Duplicating emails don't duplicate every detail - margins for instance need to be readjusted. No dedicated CSM or recurring meetings to review account. Recurring campaigns can't be edited to shift the end date/schedule. They also can't be duplicated easily without duplicating every single campaign within the series. **What problems is Attentive solving and how is that benefiting you?** Having email and sms sit under one platform. ### 45. Helpful Flows and Seamless Image-to-Text Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Migena P. | VP OF MARKETING, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** The most helpful attentive features are the flows, the ease of uploading images to text and the way the text communication is built **What do you dislike about Attentive?** It’s easy to grow my customer base, and creating text marketing is straightforward as well. **What problems is Attentive solving and how is that benefiting you?** Growth, new lead generation, and sales growth. ### 46. Recommended for SMS and ROI **Rating:** 4.5/5.0 stars **Reviewed by:** Chloee P. | Director of E-Commerce & Integrated Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Attentive?** Ease of use, automated flows, return on investment. **What do you dislike about Attentive?** Pricing & reporting could be better. More hands on help would also be nice to have **What problems is Attentive solving and how is that benefiting you?** More channels for consumers to communicate plus campaigns but flows has been more impactful. We're not seeing as much with campaigns. ### 47. Strong Tool for Customer Engagement **Rating:** 4.0/5.0 stars **Reviewed by:** Leonardo N. | Sr Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2026 **What do you like best about Attentive?** I like how easy it is to use and how effective it is for engaging customers. The automation tools and analytics make it simple to track performance and improve campaigns. **What do you dislike about Attentive?** Sometimes the interface feels a bit cluttered, and certain features can be hard to find. It can also be expensive depending on usage and list size. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us improve customer engagement and increase conversions through automated messaging. It makes it easier to reach customers directly and drive revenue with targeted campaigns. ### 48. Streamlines Workflow with Ease, Reliable and User-Friendly Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about Attentive?** I use Attentive for sending SMS campaigns and journeys. I like that it streamlines workflow and is reliable. I like the interface of the platform and appreciate how easy it is to view campaign performance. **What do you dislike about Attentive?** Some of the reports are not as intuitive to find. I think the at a glance dashboard could be better. **What problems is Attentive solving and how is that benefiting you?** Attentive streamlines my workflow for sending SMS campaigns and journeys, providing a reliable platform. ### 49. Personalized Marketing with Seamless SMS Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Franco N. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like Attentive for the creative tools it offers, like the ability to send GIFs or images as part of SMS campaigns. It adds a personal touch to our messages that really enhances our campaigns. Plus, setting it up was easy. **What do you dislike about Attentive?** It would be nice to have other timezones instead of just PST. **What problems is Attentive solving and how is that benefiting you?** Attentive solves reaching out directly and personally to our customers, adds authenticity, and improves branding with creative tools like GIFs and images in SMS campaigns, creating a personal touch. ### 50. Unmatched SMS Marketing with Solid Support **Rating:** 5.0/5.0 stars **Reviewed by:** Savannah H. **Reviewed Date:** October 28, 2025 **What do you like best about Attentive?** I find Attentive's platform for SMS marketing unparalleled, driving significant revenue that other platforms could not match. The setup process is incredibly easy, thanks to the team's support and efforts in doing the heavy lifting. They ensure a seamless onboarding process, optimized for specific use cases and customer needs. The dashboard in Attentive is exceptionally robust and user-friendly, providing valuable insights without needing extensive custom reports, unlike some other platforms. **What do you dislike about Attentive?** I did not initially realize that the attribution window was set to 21 days, which seems too long for conversion attribution. 5 days seems more appropriate and this should be flagged during the initial setup. **What problems is Attentive solving and how is that benefiting you?** I find that Attentive enhances SMS marketing efforts, offering a powerful conversion channel compared to email. Its robust dashboard simplifies reporting and improves signup unit performance, effectively boosting revenue. ## Attentive Discussions - [Conversion rate has slowed in Q1, any tips or advice?](https://www.g2.com/discussions/conversion-rate-has-slowed-in-q1-any-tips-or-advice) - 1 comment, 1 upvote - [Will there be full email options for Attentive soon?](https://www.g2.com/discussions/will-there-be-full-email-options-for-attentive-soon) - 3 comments, 1 upvote - [What is the best way to reduce subscribers opting out of text messages](https://www.g2.com/discussions/35921-what-is-the-best-way-to-reduce-subscribers-opting-out-of-text-messages) - 6 comments, 1 upvote - [View Attentive pricing details and edition comparison](https://www.g2.com/products/attentive/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+12%3A13%3A25+-0500&secure%5Bsession_id%5D=0824c362-6fcd-4ac0-b5f2-2df2eee66d6f&secure%5Btoken%5D=50abdb98459fef6c73dde9d0861d69acea4e81c17094f45f8208d327d4a2a69d&format=llm_user) ## Attentive Integrations - [Adobe Analytics](https://www.g2.com/products/adobe-analytics/reviews) - [Adobe Campaign](https://www.g2.com/products/adobe-campaign/reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Airship](https://www.g2.com/products/airship/reviews) - [Amperity Customer Data Platform](https://www.g2.com/products/amperity-customer-data-platform/reviews) - [Antavo AI Loyalty Cloud](https://www.g2.com/products/antavo-ai-loyalty-cloud/reviews) - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Bikky](https://www.g2.com/products/bikky/reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - [Bluecore](https://www.g2.com/products/bluecore/reviews) - [Bubblehouse](https://www.g2.com/products/bubblehouse/reviews) - [ChatGPT](https://www.g2.com/products/chatgpt/reviews) - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews) - [Digioh](https://www.g2.com/products/digioh-digioh/reviews) - [dotConnect for Salesforce Marketing Cloud](https://www.g2.com/products/dotconnect-for-salesforce-marketing-cloud/reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) - [Exigo Full Stack Platform](https://www.g2.com/products/exigo-full-stack-platform/reviews) - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews) - [Gladly](https://www.g2.com/products/gladly/reviews) - [Google Ads](https://www.g2.com/products/google-ads/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Gorgias](https://www.g2.com/products/gorgias/reviews) - [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) - [HIRO](https://www.g2.com/products/hiro/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Iterable](https://www.g2.com/products/iterable/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Malomo](https://www.g2.com/products/malomo/reviews) - [Meta](https://www.g2.com/products/meta-ai-meta/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Mindbody](https://www.g2.com/products/mindbody/reviews) - [Miva](https://www.g2.com/products/miva/reviews) - [MuleSoft Automation](https://www.g2.com/products/mulesoft-automation/reviews) - [Northbeam](https://www.g2.com/products/northbeam/reviews) - [Okendo](https://www.g2.com/products/okendo/reviews) - [Olo](https://www.g2.com/products/olo/reviews) - [Ometria](https://www.g2.com/products/ometria/reviews) - [Para](https://www.g2.com/products/para/reviews) - [PAR Punchh](https://www.g2.com/products/par-punchh/reviews) - [Rebuy](https://www.g2.com/products/rebuy/reviews) - [Recharge Subscriptions](https://www.g2.com/products/recharge-subscriptions/reviews) - [Revinate Marketing](https://www.g2.com/products/revinate-marketing/reviews) - [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - [Skio](https://www.g2.com/products/skio-skio/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [Stay AI](https://www.g2.com/products/stay-ai/reviews) - [SynXis Booking Engine](https://www.g2.com/products/aven-hospitality-synxis-booking-engine/reviews) - [Tealium](https://www.g2.com/products/tealium-2026-07-21/reviews) - [Thanx](https://www.g2.com/products/thanx/reviews) - [Triple Whale](https://www.g2.com/products/triple-whale/reviews) - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) - [ViralSweep](https://www.g2.com/products/viralsweep/reviews) - [Wisepops](https://www.g2.com/products/wisepops/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Attentive Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Performance Optimization & Learning - AI Marketing Agents** - Send-Time Optimization - Autonomous A/B Testing **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Engagement** - Coupons and Promotions **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **AI - RCS Business Messaging** - AI **Audience Intelligence & Segmentation - AI Marketing Agents ** - Lookalike Audience Modeling - Behavioral Triggering - Predictive Audience Segmentation **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top Attentive Alternatives - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,665 reviews) - [Postscript](https://www.g2.com/products/postscript/reviews) - 4.8/5.0 (155 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,312 reviews)