--- title: Attentive Reviews meta_title: 'Attentive Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1483 reviews by the users' company size, role or industry to find out how Attentive works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 1483 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Attentive Reviews **Vendor:** Attentive **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,483 ## About Attentive Attentive® is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a mobile-first approach, two-way conversations, and enterprise-grade technology, Attentive drives billions in online revenue for brands around the globe. Trusted by over 8,000 leading brands such as CB2, Urban Outfitters, GUESS, and Dickey’s Barbeque Pit, Attentive is the go-to solution for delivering powerful commerce experiences for consumers with the brands they love. To learn more about Attentive or to request a demo, visit www.attentive.com. ## Attentive Pros & Cons **What users like:** - Users appreciate the **user-friendly interface** of Attentive, enabling quick setup and easy navigation for effective communication. (479 reviews) - Users rave about the **outstanding customer support** from Attentive, highlighting their helpful and knowledgeable agents. (409 reviews) - Users find Attentive **incredibly helpful** , enhancing customer engagement with personalized communication and seamless platform management. (358 reviews) - Users love the **user-friendly interface** of Attentive, which ensures easy navigation and great customer support. (199 reviews) - Users value the **easy setup** of Attentive, appreciating the straightforward process and hands-on support from the team. (184 reviews) - Users praise Attentive for its **intuitive interface** , making customer data management and SMS campaigns effortless and effective. (175 reviews) - Automation (111 reviews) - Easy Creation (94 reviews) - Email Marketing (89 reviews) - Reporting Features (88 reviews) **What users dislike:** - Users find the **pricing steep** , especially for smaller brands, impacting overall affordability and budget management. (116 reviews) - Users find the **reporting issues** cumbersome, noting complexity and slow performance in segment creation and data retrieval. (115 reviews) - Users find the **missing features** in Attentive, such as integration and drag-and-drop tools, a significant limitation. (111 reviews) - Users find the **limited features** of Attentive hinder potential integrations and advanced segmentation capabilities. (90 reviews) - Users find **integration issues** with Attentive, noting difficulties in setup and lack of intuitive connections with platforms. (83 reviews) - Users find the **learning curve steep** , especially for those less tech-savvy, with overwhelming advanced features for beginners. (70 reviews) - Poor Customer Support (66 reviews) - Users experience **inadequate reporting** in Attentive, leading to discrepancies and challenges in accessing accurate analytics. (63 reviews) - SMS Issues (61 reviews) - Campaign Issues (50 reviews) ## Attentive Reviews ### 1. The best in class partner for CRM! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | ECRM & Digital Content Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Customer support is incredible & they are always on the ball with innovation and ahead of the game! The UX is one of the easiest I've ever worked in, and I love the employees we work with- best in class! **What do you dislike about Attentive?** Wish I could have more than one 2-way journey, would like to see more reporting that is similar to a typical CDP. **What problems is Attentive solving and how is that benefiting you?** Personalizing our customers experience with lack of dev work on our team! It helps us make do with the man power we have, and succeed in areas that we couldn't without Attentive. It's growing our CRM channels immensely. ### 2. User-Friendly Marketing Automation with High Conversion Rates **Rating:** 4.5/5.0 stars **Reviewed by:** Himanshu H. | Email Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I really like Attentive's UI and the simple features it gives to automate the customer journeys. It makes it easy for a normal guy to get started with it. I think it provides a singular platform for all my retention marketing needs and helps me get more sales through email and SMS. The initial setup was super easy. **What do you dislike about Attentive?** It works great, I would just like the pricing to be a bit cheaper. **What problems is Attentive solving and how is that benefiting you?** Attentive makes retention marketing affordable and boosts conversions. Its simple UI and features automate customer journeys, allowing a normal user to start easily. It provides a singular platform for retention marketing via email and SMS, increasing sales. ### 3. Intuitive SMS Platform with Stellar Support **Rating:** 4.0/5.0 stars **Reviewed by:** Chriztina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I love how clean the UX is, and the simplified campaign setups make it very intuitive and easy to set up both journeys and individual campaigns. The white glove service helps immensely, especially during the initial setup. **What do you dislike about Attentive?** I wish the data was more robust and granular. there seems to be a lot of historical missing information on the data side of things. I also wish I could export data without needing to contact the white glove team for assistance **What problems is Attentive solving and how is that benefiting you?** I use Attentive for quick and direct communication with customers. I love the clean UX, making campaign setups easy, and the intuitive nature that simplifies creating journeys and campaigns. ### 4. Intuitive Journey Planning and UI for Easy SMS Strategy and Execution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I really value the intuitive interface for planning journeys—it makes it easy to connect messages and review or adjust configurations seamlessly. I also appreciate the support from my CSM, who is consistently available to help with any questions or concerns. **What do you dislike about Attentive?** I wish there were an option to send journeys in local time, rather than relying only on quiet hours. Being limited to quiet hours can feel restrictive, and having local-time sending within campaigns is really helpful and a great feature. **What problems is Attentive solving and how is that benefiting you?** Attentive allows us to communicate with guests outside our loyalty program and within our loyalty via SMS. It’s engaging and helps drive real revenue through this separate channel. ### 5. Intuitive UI with Stellar Support, Some Security Overhead **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah M. | Social Media & Community Manager **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I love how easy the interface is. It's super intuitive and makes it easy to build out emails. I also love the white glove service and how quick they are to help us. **What do you dislike about Attentive?** They have a lot of steps for security like uploading email lists that require a lot of approvals from our team each time we upload a new list and you have to do it for each list even if they sign. So you have to fill a form out for every new segment you add if it is not in the same segment. It seems like overkill to me like there could be a better way. **What problems is Attentive solving and how is that benefiting you?** Attentive allows us to support our brand voice and promotions through Email and SMS. It provides more SMS support and an easier user interface for email designs. ### 6. Easy Attentive Setup with Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Enterprise (> 1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** We tried implementing Attentive for our brand. The setup was less complex and required less coding than we expected, and the support team was quick to respond as well. **What do you dislike about Attentive?** I’d like to improve cross-domain sign-on and tracking. **What problems is Attentive solving and how is that benefiting you?** Attentive is helping our US and UK markets track more customers through push message notifications, and it’s also helping improve customer conversion and revenue. ### 7. User-Friendly Platform with Excellent Support, Needs Clearer Analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Nathan R. | Sr. Email and Messaging Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Attentive?** What I appreciate most about Attentive is its user-friendly interface. Our team was able to set up automations, analyze performance, and manage campaigns efficiently, even with very little training. The platform truly seems designed with marketers' needs in mind. Also, Attentive's customer support and partnership. Our account manager regularly shares best practices and insights that help us improve our campaigns. It feels like a true collaboration rather than just using a platform. **What do you dislike about Attentive?** I would appreciate greater transparency in the analytics, especially regarding revenue attribution. It’s often unclear how Attentive determines the revenue attributed to individual SMS campaigns. Because the platform isn’t fully integrated with all of our internal sales systems, it can be challenging to confirm the source and accuracy of these figures. Improved visibility into the methods used for tracking and attributing revenue would make the reporting more trustworthy and useful. **What problems is Attentive solving and how is that benefiting you?** Attentive has enabled us to connect with our customers more quickly and personally by using automated SMS campaigns. It has addressed our need for direct, measurable engagement and has also contributed to better retention and increased sales. As the platform evolves with more AI-driven features, we are noticing greater opportunities for advanced segmentation, predictive messaging, and real-time personalization. These improvements are making our marketing efforts both more efficient and more effective. ### 8. Easy-to-Use SMS Platform with Design Potential **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I use Attentive to review already built SMS messaging for clients and find it to be an easy platform that allows for seamless use without much knowledge of other SMS messaging or coding. I like that it's easy to use for beginners. **What do you dislike about Attentive?** I think it could look nicer on light mode on desktop because a lot of the colors easily blend into one. It would be better with a more diverse color range and less pastel colors on a white background. **What problems is Attentive solving and how is that benefiting you?** I find Attentive easy to use without extensive SMS or coding knowledge, making it accessible for beginners. ### 9. Fast Onboarding, Easy SMS Journeys, and Strong Compliance with Attentive **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** Attentive’s onboarding was fast and easy. The UX makes it simple to create SMS journeys and campaigns, and I like being able to use AI to generate marketing-savvy content that supports A/B testing and helps drive a strong ROI. I also appreciate that Attentive has a strong compliance program, which gives me peace of mind. On top of that, I can pull meaningful customer reports easily, showing the platform’s strong performance. **What do you dislike about Attentive?** The concierge program still hasn’t developed in a way that provides services aligned with our core business. **What problems is Attentive solving and how is that benefiting you?** We use Attentive SMS for bottom-of-funnel purchases and to speak to people where they are: on their mobile devices. ### 10. Efficient Integration, Exceptional Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kim S. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I really enjoy the easy plug-in integration with Shopify for SMS signups. It's super easy to use and manage, which makes life a lot simpler. I appreciate the white-glove support from Attentive because whenever I have a question, I can reach someone through chat or account management without waiting days for a response, ensuring the experience is uninterrupted. The setup was quick, taking only a couple of hours, and it's easy to reach support when needed. **What do you dislike about Attentive?** I think Attentive could use better analytics and reporting. It would really help to have more detailed reporting on segmented behaviors within campaigns to make informed decisions on open rates and click-throughs. **What problems is Attentive solving and how is that benefiting you?** Attentive allows for easy integration with Shopify for SMS signups. It simplifies sending personalized SMS efficiently and provides white-glove support that ensures quick responses and uninterrupted experience. ### 11. Hard times solving problems **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2024 **What do you like best about Attentive?** I like how the interface its simple, this way is less overwhelming for the user and it makes it very intuitive and friendly. It is very easy to see the performance of each cahannel and kampaing. The migration of data and all the integration itself was quick and easy, also the attention from the personal is quick and kind. **What do you dislike about Attentive?** The fact that the options for creating and personalizing a segments is very limited. Not being able to hop on a call with the support team, and having to be solving everything through email. There were things on our side that we had to implement and no one told us until it became a problem. **What problems is Attentive solving and how is that benefiting you?** sms recovers abandoned carts quicker than mail, ### 12. Easy UI and Great Support, But Reporting Needs Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Ellise K. | Email & SMS Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I really like Attentive's easy UI, which makes things simple for me. The customer success managers and support are great and helpful. I find that Attentive provides more support for myself compared to other tools I've used. **What do you dislike about Attentive?** Reporting can be limited - for example, we are mostly a subscription business and we are currently unable to filter out recurring orders from in-platform revenue data. I also wish it automatically provided a more comprehensive/editable dashboard. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to collect email and SMS opt-ins through optimized sign-up units. We are also able to expand our CRM reach with immediate messaging strategies via targeted campaigns and automated flows. ### 13. Easy to Use, Great for SMS Campaigns and Landing Pages **Rating:** 4.0/5.0 stars **Reviewed by:** Emma S. | Marketing Automation Coordinator **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like how easy the platform is to use. The user experience is really easy to follow. My favorite tool is the landing page builder because I can customize it very quickly and however I want. It easily integrates into our email database with a digital connection when someone sends their email. **What do you dislike about Attentive?** I think the mobile version is challenging sometimes because I'm not able to adjust the space for the mobile setting. It's difficult when building a landing page because I cannot always customize all the settings the same way I can on the desktop version. On mobile styling, you cannot adjust the spacing between the lines separately, which is different from the desktop. **What problems is Attentive solving and how is that benefiting you?** Attentive lets us easily run SMS campaigns, build landing pages, and collect phone numbers and emails. It's a user-friendly platform. ### 14. Straightforward SMS Solution with Room for Integration Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** Macy J. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I use Attentive for SMS sends, and I find it to be a straightforward SMS solution for our client. We have especially appreciated the high-intent audience targeting. I like the highly customizable signup forms and the ease of setting up SMS journeys; there are additional signup form options compared to competitors. The out-of-the-box SMS journeys allow for easier initial setup. Overall, it was relatively easy to set up Attentive. **What do you dislike about Attentive?** I don't like the 30-day auto-attribution and the lack of ease integrating with another email platform. The attribution should be able to be changed on the user side, but in my experience, I've had to always request this change from Attentive account managers. **What problems is Attentive solving and how is that benefiting you?** Attentive is a straightforward SMS solution, offering high-intent audience targeting and customizable signup forms. The out-of-the-box SMS journeys simplify the initial setup. ### 15. Efficient Marketing Tool with Room for Growth **Rating:** 4.0/5.0 stars **Reviewed by:** Mordi K. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like the AI suggestions in Attentive, even though I don't use them much. It's nice that it gives us all the data we need and has good forms for collecting information. The data collection is great because it helps us understand what works and how to A/B test things, and it suggests follow-ups, which is nice. Also, collecting the information works well with our Shopify site. **What do you dislike about Attentive?** I'd like if it sort of integrated with Klaviyo. That would be cool. And I wish it had landing pages or things that we can send people to. That'd be awesome too if it had a drag and drop builder there. **What problems is Attentive solving and how is that benefiting you?** Attentive helps with flows and automations, ensuring SMSes are sent weekly. I like its data collection, which aids in understanding what works, AB testing, and follow-ups. ### 16. Easy Setup for SMS and Email Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** It’s easy to use for setting up SMS and email campaigns. **What do you dislike about Attentive?** As a user, I’m not able to import customer attributes through the UI on my own. This has to be handled by the Attentive account team. **What problems is Attentive solving and how is that benefiting you?** Attentive helps solve the challenge of getting SMS campaigns deployed on time, making it easier to launch them in a timely manner. ### 17. User-Friendly and Effective Marketing Asset **Rating:** 5.0/5.0 stars **Reviewed by:** Camryn F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like how user friendly Attentive is. It's a very easy platform to use, and it really helps us drive sales. It's overall very user friendly and is a great asset for marketing. Attentive makes it really easy to reach a mass amount of consumers and communicate with them. There are a lot of ways to build your SMS list, and they make it really easy for growth. The initial setup was very easy, and their team made it a lot easier. **What do you dislike about Attentive?** No notes! **What problems is Attentive solving and how is that benefiting you?** Attentive makes it easy to reach a mass amount of consumers and drive sales. It's user-friendly and a great marketing asset. ### 18. Best SMS Platform in the Game **Rating:** 5.0/5.0 stars **Reviewed by:** Elliott S. | Director of Digital Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2025 **What do you like best about Attentive?** The support is top tier over at Attentive. The tool works extremely well and has been was our key channels since we started using. It allows for easy segmentation and automations. Also live the ability to create interstitials and landing pages for smooth data collection. **What do you dislike about Attentive?** The reporting is ok but it has improved over the years. **What problems is Attentive solving and how is that benefiting you?** RCS is a new tech that will change how we text customers and each other. They are helping and working with tech companies to develop the tech. Not only are the on the bleeding edge they are creating it. ### 19. Attentive Advantages and Helpers **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** Platform is easy to navigate and the team is always there to assist whenever we encounter an issue. **What do you dislike about Attentive?** Some of the reporting is not the easiest to manipulate. **What problems is Attentive solving and how is that benefiting you?** We are looking into why one brand has such great aquirement rate where the other is so low. We are working on testing the spin to win vs other concepts. ### 20. Ease of Use, Great Features **Rating:** 5.0/5.0 stars **Reviewed by:** Alexa C. | Customer Success & Platform Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I love the ability to create dynamic SMS campaigns and have another method of communication with customers **What do you dislike about Attentive?** It is confusing when I cannot respond back because someone is unsubscribed, however they are still receiving our campaign messages and reply to us; but they do not receive any personalized response I send to their message. **What problems is Attentive solving and how is that benefiting you?** Giving our DTC customers another way to know about our business, sales, etc. ### 21. Effortless SMS Marketing with Stellar Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Jharnesh D. | Social Media Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Attentive?** I think Attentive is really easy to use and easy to understand. I don't have to put in much effort for setup, which is great. The dynamic segmentation and SMS campaigns also help a lot in engaging our audience effectively. **What do you dislike about Attentive?** When I'm trying to convert customers, sending one SMS sometimes turns into three. That's quite a challenge for us, so I try to keep it really small in size. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to engage our audience through SMS marketing, sending targeted campaigns based on customer behavior, which improved our response rate significantly. ### 22. Boosts Engagement, But Pricing Needs Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge A. | Test Automation Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Attentive?** I use Attentive for SMS marketing. It helps us solve customer engagement issues. I really like how it increases engagement and helps recover lost sales. Attentive boosts customer engagement, helps recover abandoned carts, and drives more revenue through automated, personalized SMS campaigns. The better UX/UI compared to my previous tool is a huge plus. Additionally, the initial setup was very easy. **What do you dislike about Attentive?** I find the pricing can be expensive as the list grows. It would be helpful if it could offer more flexible prices based on business size or message volume, like tiers or tokens. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for SMS marketing, which helps us solve customer engagement, boost engagement, and recover lost sales. It drives more revenue through automated, personalized SMS campaigns and recovers abandoned carts. ### 23. Unleashes Creativity and Delivers Powerful Sales Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2025 **What do you like best about Attentive?** It lets me be very creative, and it also gives me a lot of insight into sales based on what we send out. **What do you dislike about Attentive?** Nothing so far—I love everything about Attentive. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us connect with our customers through text and email. It also gives us room to be creative with our messaging while driving sales. **Official Response from Andrew Tissera:** > Thank you for sharing your positive experience with Attentive! We're so glad to hear that you are finding value in the platform - thanks for being a partner! ### 24. Attentive Delivers Fast Value with Clean UI and Strong Segmentation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** Attentive is one of the easier SMS platforms to stand up and start seeing value quickly. The UI is clean, the segmentation is solid, and it does a great job supporting personalized, timely messaging. It’s especially strong for retail and event-driven campaigns where speed and relevance matter. Like most tools, it requires a clear strategy to get the most out of it, but when used well, it drives noticeable engagement and revenue. **What do you dislike about Attentive?** Reporting is solid at a high level, but not super flexible or deep for advanced analysis **What problems is Attentive solving and how is that benefiting you?** Abandoned cart / browse - Event-driven triggers - Time-sensitive campaigns (flash sales, game-day alerts) ### 25. Efficient Marketing Tool with Stellar Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Arpy I. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I enjoy the customer service at Attentive. Our team is great, and we get responses from them fairly quick. They're proactive in giving us recommendations, and our QBRs are very insightful. We're able to see how we do in relation to other competitors within the industry. **What do you dislike about Attentive?** The cost can be a little bit of a hindering factor. We have yet to really delve into using emojis and images just because it's so costly compared to just regular standard text SMSes. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us get in front of our consumers, breaking through email and social media clutter to deliver our message when needed. ### 26. Effortless SMS Marketing with Proven Results **Rating:** 5.0/5.0 stars **Reviewed by:** Alec D. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like how Attentive allows us to communicate with our group of text subscribers quickly and easily, which drives proven results. I appreciate that it lets us use AI to send messages to subscribers who are most likely to purchase and at the right times. I find it easy to use, and the platform is clean and well-organized. It's easy to navigate and shows positive results, making it quick to set up campaigns. Setting up was super easy, and their reps are awesome. **What do you dislike about Attentive?** I wish it was easier to set up a chain of messages to a subscriber over a span of a few days. **What problems is Attentive solving and how is that benefiting you?** Attentive allows us to communicate with text subscribers quickly, driving proven results. It uses AI to target subscribers likely to purchase at the right times. ### 27. Great Attentive Support, but High Cost and More Product-Specific Journeys Needed **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** The support from the Attentive team which is what stands out most. **What do you dislike about Attentive?** The cost is higher. I would also like to be able to create journey flows for specific abandoned cart products that are more product specific. would love smoother connectivity to anthropic **What problems is Attentive solving and how is that benefiting you?** For us abandoned segmented carts are benefiting us. Also segmented campaign emails. ### 28. Seamlessly Boosts Our Marketing Efforts **Rating:** 5.0/5.0 stars **Reviewed by:** Hayley C. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Attentive?** I love how user-friendly Attentive is; it makes email marketing, SMS marketing, and sign-up units on our site as simple as possible. Their support team is exceptional, providing the best experience I've encountered with any platform. I appreciate the great customer support, live chat, and the assistance with overall strategy. Additionally, the initial setup was VERY easy, thanks to their incredibly helpful support team. I also like that Attentive works seamlessly with lots of other platforms. **What do you dislike about Attentive?** There are a few random things that don't work for my program specifically, but they are insignificant. And their team has listened well to feedback and requests. **What problems is Attentive solving and how is that benefiting you?** Attentive simplifies email and SMS marketing and signup units, making them as easy as possible. It's the most user-friendly platform, with excellent support and strategic assistance, which helps my team efficiently handle marketing efforts. ### 29. Seamless Experience, Perfect for Fast-Paced Workflows **Rating:** 5.0/5.0 stars **Reviewed by:** D'Shaun D. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I like how easy it is to use and how straightforward everything is with Attentive. It's easy to understand and helps me navigate everything fast, which is important because we are usually in live chats with multiple customers, so it helps us get back to them faster. The initial setup was also pretty easy, with no issues there. Overall, everything is perfect, nothing needs to improve. **What do you dislike about Attentive?** i like everything **What problems is Attentive solving and how is that benefiting you?** Attentive helps us keep track of promotional codes and makes it easy to navigate and find information quickly, which is crucial for our live customer chats. It's straightforward and easy to use. ### 30. Seamless Communication but Room for Improvement **Rating:** 3.0/5.0 stars **Reviewed by:** carlos m. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Attentive?** I love how Attentive bridges the gap between the company and the customer. The emailing feature is particularly useful in achieving this. The setup was super easy with zero challenges. **What do you dislike about Attentive?** I love it **What problems is Attentive solving and how is that benefiting you?** Attentive streamlines communication with our customers, solving our communication problems and bridging the gap between the company and the customer. ### 31. Excellent Support, Needs Better Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I use Attentive for email and SMS marketing. It helps increase email sign-ups and conversions, which is a major plus for me. I really appreciate their customer service because they provide quick responses and solutions. The initial setup was also easy, thanks to the support of the onboarding team. **What do you dislike about Attentive?** Limited integration with other apps. I also don't like the results it gives when suggesting subject lines using AI. Additionally, there are no sample templates with actual designs to choose from, just blocks and sections. There's also no table block that we can use. **What problems is Attentive solving and how is that benefiting you?** Attentive helps increase email sign-ups and conversions. ### 32. Proactive Compliance and Effortless Use **Rating:** 4.5/5.0 stars **Reviewed by:** Brenda N. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like Attentive's proactiveness in staying compliant, which is crucial for SMS as a high-risk channel for lawsuits. They help me stay compliant and are proactive with new laws to avoid lawsuits, which I've experienced using other platforms. I also appreciate the ease of use and the fact that the initial setup was fairly easy. **What do you dislike about Attentive?** A very small but 'quality of life' upgrade would be the ability to store phone numbers for testing so I don't need to share to all users or constantly copy and paste. Also, I wish there was more robust product performance analytics. **What problems is Attentive solving and how is that benefiting you?** Attentive helps with triggered journeys, personalization, and keeping our account compliant to avoid lawsuits. They are proactive with new laws, which I appreciate as SMS is high risk for such issues. ### 33. Effective Lead Gen, Needs Better Analytics **Rating:** 3.0/5.0 stars **Reviewed by:** Johnny M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I use Attentive at my marketing agency to help clients with their SMS marketing. I like the lead gen solution, especially the 2-step verification and trigger capabilities. The white glove service at the beginning was great. **What do you dislike about Attentive?** I'm not impressed with the data analytics and insights. I wish there was more ability to add in additional metrics and comparison dates. Also, the white glove service is great at the beginning but then drops off. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for lead gen, on-site messaging, and SMS marketing with clients, and I like the lead gen solution and its two-step verification and trigger capabilities. ### 34. Great for SMS Marketing, Needs Better Support **Rating:** 3.0/5.0 stars **Reviewed by:** Leon L. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** I like how easy Attentive is to use. I value the automated flows and segmentation tools the most because they are based on customer behavior, purchase history, and engagement level. They help improve conversion rates and keep our messages feeling more relevant rather than overly promotional. **What do you dislike about Attentive?** It's hard to improve the click-through rate on SMS marketing even after rebuilding the journey. I reached out to Attentive for help, but I got no reply. The initial setup was easy, but I feel like it's the same for all accounts, even though all customers are different, it should be set up differently. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for SMS marketing and customer engagement. It solves problems with abandoned carts and follow-ups through segmentation, improving conversion rates and making our messages more relevant. ### 35. AI-Powered SMS, Stellar Support! **Rating:** 4.5/5.0 stars **Reviewed by:** Molly H. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I love AI Pro in Attentive! It's super helpful in determining when to send texts and which audiences to target. I also love our CSM; she is incredibly supportive, very responsive, and always willing to help, along with the entire white glove team. It's really important to have support like that in my busy job, and I can rely on them. Also, the initial setup of Attentive for my team was very smooth and easy. **What do you dislike about Attentive?** I wish I could see about how much a text is going to cost rather than the credit system **What problems is Attentive solving and how is that benefiting you?** Attentive's AI helps me determine when to send texts and which audiences to target. I value the support from the white glove team and my CSM, which eases my workload in a busy job. ### 36. Reliable SMS Marketing with Great Signup Features **Rating:** 4.0/5.0 stars **Reviewed by:** Michael S. | Marketing Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like the popup and signup capabilities in Attentive. The SMS delivery is reliable, and the SMS marketing UI is easy to understand, allowing us to achieve high deliverability rates. **What do you dislike about Attentive?** None **What problems is Attentive solving and how is that benefiting you?** I use Attentive for SMS marketing. The text message communication is easy to understand, and we achieve high deliverability rates. I also like the popup/signup capabilities and the reliable SMS delivery. ### 37. A new era of SMS marketing thanks to Attentive! **Rating:** 5.0/5.0 stars **Reviewed by:** Dominika L. | Senior Specialist, Digital Marketing & E-Commerce Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Attentive?** Product optimization, enhancements and the tool itself is incredible! I love that the company continuously invests in new initiatives (AI, AIPro, AIGrow) **What do you dislike about Attentive?** The segmentation can be misleading sometimes **What problems is Attentive solving and how is that benefiting you?** Attentive is incredibly important for SMS - It helped us boost our subscriber list - almost doubling its size since we launched. SMS marketing is becoming so popular and we love working with Attentive! ### 38. Easy-to-Use Platform with Simple SMS Scheduling and Valuable Events **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** July 15, 2026 **What do you like best about Attentive?** - The platform is easy to use and very user friendly - Building and scheduling broadcast sms is simple and very difficult to mess anything up! - I love the events attentive holds, theyre always super valuable **What do you dislike about Attentive?** - Segmentation and stacking segments within broadcast sends - US and UK accounts being seperated, not being able to duplicate messages from the UK into another account **What problems is Attentive solving and how is that benefiting you?** We struggled with channel balance but with the integration of Ometria we can easily exclude to ensure customers arent being over messaged via different channels. ### 39. Attentive gets the job done, but it could be easier to use. **Rating:** 3.5/5.0 stars **Reviewed by:** Emma M. | Email Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** The reporting is thorough and well-organized, and it’s easy to navigate. **What do you dislike about Attentive?** The template builder and campaign organization feel clunky, and there are several aspects that make the platform much more difficult to use than it needs to be. **What problems is Attentive solving and how is that benefiting you?** Attentive helps with email and SMS marketing, as well as data collection, which enables me to make better decisions for the future. ### 40. User-Friendly SMS Solution with Real-Time Engagement **Rating:** 4.0/5.0 stars **Reviewed by:** Emily H. | Social Media Community Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Attentive?** I use Attentive for its SMS capabilities, which help our brand reach audiences in spaces they actively use every day. I appreciate that it's user-friendly, making campaigns easy to set up and allowing me to create segments and journeys without much hassle. It's valuable because it provides real-time communication with consumers, helping to drive business forward. **What do you dislike about Attentive?** One thing that could be improved is the requirement to send messages in 5 minute intervals. It would be helpful if we could send messages at any time, making real-time moments even more valuable for us so we can jump in at a timely manner. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for its SMS capabilities, helping to reach audiences actively. It provides a direct line to consumers, driving engagement and real-time communication. ### 41. Effortless User Acquisition and Cart Recovery **Rating:** 5.0/5.0 stars **Reviewed by:** Sathiya M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Attentive?** I like that Attentive is easy to execute and lets me see the results quickly. The initial setup was good, and everything is going smoothly so far. **What do you dislike about Attentive?** All good. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for acquiring new users and restoring abandoned cart users. It’s easy to execute and see the results. ### 42. Seamless Guest Communication with Intuitive Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** I really like the ease of the Attentive dashboard, making it straightforward to navigate. Their pricing is competitive within the industry. Also, they make it seamless to send out messages to guests and ensure we stay top of mind with the user. **What do you dislike about Attentive?** I feel that having a dedicated account manager would be beneficial, and I would appreciate a bit better analytic reporting. **What problems is Attentive solving and how is that benefiting you?** I use Attentive to streamline communication with guests, ensuring our campaigns are top of mind. The product makes sending messages easy and is competitively priced. ### 43. Easy Campaigns with Strong AI Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Jess F. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I use Attentive for SMS campaigns, journeys, and pop-up opt-in, and I really appreciate how easy it is to use from a campaign perspective. I also like that it's consistently incorporating AI to stay current. The ease of use for campaigns stands out to me, and the service team has been very helpful. The initial setup was not bad, pretty easy with whiteglove service. **What do you dislike about Attentive?** The Journeys interface is weird and confusing for editing and setting live. **What problems is Attentive solving and how is that benefiting you?** I find Attentive easy to use for SMS campaigns and appreciate its AI features that keep up with the times. ### 44. Effortless Mass SMS with Useful Features **Rating:** 4.0/5.0 stars **Reviewed by:** tea b. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I find Attentive easy to use and appreciate that it's not too glitchy. I like being able to add an image to mass texts, which makes announcements for our events look nice. It's also helpful that I can save contacts easily. The initial setup was pretty easy too. **What do you dislike about Attentive?** It tries to give me the option to add video but it never works in the test sends. **What problems is Attentive solving and how is that benefiting you?** Attentive allows me to make mass announcements in a casual way and easily add images to texts for a nice presentation. It's user-friendly and not glitchy, making event communication seamless. ### 45. Easy-to-Use UI/UX with Smooth Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2026 **What do you like best about Attentive?** Easy to use UI/UX Integrations with other platforms **What do you dislike about Attentive?** Face glitches many a time, campaigns/journeys once edited - its hard to repost we have create a new camp/journey in order for it to run smoothly **What problems is Attentive solving and how is that benefiting you?** Retargeting our customers who have made an interaction with our product ### 46. Dedicated Number Makes Automated Marketing Texts Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** I like that it's a dedicated number for automated marketing texts **What do you dislike about Attentive?** I don't like that if you respond too many times, that it can stop the communication with the customer **What problems is Attentive solving and how is that benefiting you?** This helps us send out current marketing texts about our promotions so customers can stay up to date ### 47. Attentive Is Intuitive and Easy to Manage for Any Project **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about Attentive?** Attentive is very intuitive and easy to manage for any type of project and business. **What do you dislike about Attentive?** I'd say probably the limitations it has in terms of design **What problems is Attentive solving and how is that benefiting you?** Attentive is a good tool for the company to expand into other channels like SMS and integrating new audiences into the funnel ### 48. Intuitive SMS Marketing with Great Control **Rating:** 4.5/5.0 stars **Reviewed by:** Katherine R. | Director, Lifecycle Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Attentive?** I use Attentive for SMS marketing, and what I like most about it is the easy to use user interface. It's very intuitive, which helps my team create multiple campaigns quickly and efficiently. We have more control over the campaigns and messaging compared to what we had before. The initial setup was very easy, which made the transition smoother. **What do you dislike about Attentive?** I'd like to be able to cap the number of participants in a segment or campaign. **What problems is Attentive solving and how is that benefiting you?** Attentive helps us reach customers via mobile easily. Its intuitive interface lets my team create campaigns quickly and efficiently. ### 49. Superior SMS Platform with Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Wynolan P. **Reviewed Date:** February 12, 2026 **What do you like best about Attentive?** I like Attentive for its ease of use and friendly UI, which makes creating campaigns, flows, and segments easier. I also appreciate the amazing customer service, which contributed to our switch from Klaviyo. Attentive is a more superior SMS platform and has positively impacted our marketing execution through email and SMS. **What do you dislike about Attentive?** I don't like the visibility of customer data and would prefer more comprehensive information on all data points for customers. The process for adding customers to Attentive could be easier. Also, I'd like to send flow messages using historical data, similar to how Klaviyo does. **What problems is Attentive solving and how is that benefiting you?** I use Attentive for executing marketing from email and SMS. It makes creating campaigns, flows, and segments easier with its ease of use and friendly UI. ### 50. Exceptional Support, Great User Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Joshua C. | Lifecycle Marketing Manager **Reviewed Date:** February 18, 2026 **What do you like best about Attentive?** I appreciate Attentive for allowing us to have a robust signup unit and opt-in strategy, which has significantly helped with subscriber acquisition. Attentive also has powerful capabilities within journeys, which has helped elevate our personalization strategy. What stands out to me is the very great whiteglove service, support, and overall great Customer Success Managers. Additionally, I enjoy the very nice and responsive UX/UI. **What do you dislike about Attentive?** Segmentation capabilities can be improved. So can journeys – would love to see more robust abilities to branch and filter within journeys. Also could improve their custom reports and dashboards. **What problems is Attentive solving and how is that benefiting you?** Attentive allows us to have a robust signup unit and opt-in strategy, helping with subscriber acquisition. Its powerful journeys and data usage elevate our personalization strategy. ## Attentive Discussions - [Conversion rate has slowed in Q1, any tips or advice?](https://www.g2.com/discussions/conversion-rate-has-slowed-in-q1-any-tips-or-advice) - 1 comment, 1 upvote - [Will there be full email options for Attentive soon?](https://www.g2.com/discussions/will-there-be-full-email-options-for-attentive-soon) - 3 comments, 1 upvote - [What is the best way to reduce subscribers opting out of text messages](https://www.g2.com/discussions/35921-what-is-the-best-way-to-reduce-subscribers-opting-out-of-text-messages) - 6 comments, 1 upvote - [View Attentive pricing details and edition comparison](https://www.g2.com/products/attentive/reviews?page=5&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+08%3A09%3A48+-0500&secure%5Bsession_id%5D=426e84fb-fb2c-441d-b9cb-9dfc26b6b268&secure%5Btoken%5D=7364aed0af1cff9680e72ab90a17dd05e65749ffbd827c1b6f64960ec9506552&format=llm_user) ## Attentive Integrations - 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[Stay AI](https://www.g2.com/products/stay-ai/reviews) - [SynXis Booking Engine](https://www.g2.com/products/aven-hospitality-synxis-booking-engine/reviews) - [Tealium](https://www.g2.com/products/tealium-2026-07-21/reviews) - [Thanx](https://www.g2.com/products/thanx/reviews) - [Triple Whale](https://www.g2.com/products/triple-whale/reviews) - [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) - [Twilio SendGrid Email API](https://www.g2.com/products/twilio-sendgrid-email-api/reviews) - [ViralSweep](https://www.g2.com/products/viralsweep/reviews) - [Wisepops](https://www.g2.com/products/wisepops/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## Attentive Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization - Conversion Rate Optimization - Multivariate Testing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Performance Optimization & Learning - AI Marketing Agents** - Send-Time Optimization - Autonomous A/B Testing **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Custom Dashboards - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Autonomous Campaign Orchestration - AI Marketing Agents ** - End-to-End Campaign Execution - Goal-Based Campaign Planning - Cross-Channel Orchestration - Conversational Campaign Setup - Real-Time Campaign Adaptation **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting - Campaign Management - Workflow Management - Template Management **Campaigns** - Proximity Marketing - Push Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **AI Content Generation - AI Marketing Agents ** - Dynamic Content Optimization - AI Copy Generation - Personalized Content Creation - Generative AI - Lead Generation - Ad Optimization **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising - Drip Campaigns - Multi-Campaign **Engagement** - Coupons and Promotions - Social Promotion **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **AI - RCS Business Messaging** - AI **Audience Intelligence & Segmentation - AI Marketing Agents ** - Lookalike Audience Modeling - Behavioral Triggering - Predictive Audience Segmentation - Marketing Automation - AI Writing Assistant **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization - Social Media Integration - Third-Party Integrations **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Integrations & Data Connectivity - AI Marketing Agents ** - Event & Data Ingestion - CRM & CDP Integration - Third-Party Integrations **Additional Functionality** - Grammar Check - Campaign Analytics - For Marketing and Advertising - AI Copilot - Content Ideas - Trend Analysis - SMS Marketing - Performance Metrics - Email Marketing - Chat/Messaging - Reporting/Analytics - Competitor Monitoring - Alerts/Notifications - Content Marketing - API - Predictive Analytics - Personalization - Template Management - Behavior Analytics - AI/Machine Learning - Text Editing - Collaboration Tools - Dashboard - Campaign Management - SEO Management - Natural Language Processing - Product Recommendations - Tone Selection - Chatbot - Keyword Research Tools - Marketing Management - Brand Guidelines - Omnichannel Outreach **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification ## Top Attentive Alternatives - [Braze](https://www.g2.com/products/braze/reviews) - 4.5/5.0 (1,665 reviews) - [Postscript](https://www.g2.com/products/postscript/reviews) - 4.8/5.0 (155 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,313 reviews)