Verified User in Information Services
UI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"Clear Visibility Into Strengths and Weaknesses for Smarter Effort Allocation"
4/5
What do you like best about Attention?

Provides visibility on weaknesses and strengths, allowing intelligent allocation of effort. Review collected by and hosted on G2.com.

What do you dislike about Attention?

Consistently misses parts of conversations unless you use exact wording, leading to situations where I'm saying things for no purpose other than for scoring. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Lets Me Focus on the Conversation for Better Outcomes"
4.5/5
What do you like best about Attention?

Allows me to focus more on conversation as opposed to detailed notetaking, allowing for better outcomes Review collected by and hosted on G2.com.

What do you dislike about Attention?

Outputs can be wonky at times & not always consistent despite exact same inputs Review collected by and hosted on G2.com.

Response from Harry Abram of Attention
Edit edit

Thanks you for the review!

Staying present in the conversation instead of scrambling to take notes is a great start, and really glad it's improving your calls.

If you haven't already, definitely worth exploring beyond the note taking. CRM auto-population, follow-up email drafting, Super Agent for deal insights, call scoring, there's a lot more to unlock and it compounds fast once you're set up.

On the inconsistency, fair point and something inherent to how LLMs work; they reason fresh every time, so exact phrasing can vary even on similar inputs. That said, the direction and substance should stay consistent, and if it feels like it's drifting meaningfully we'd love to dig into it with you!

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"AE in PropTech"
5/5
What do you like best about Attention?

Attention is the bones of our sales process. Automating this part of my process has allowed me to take on more deals at once. More deals means more pipeline! Review collected by and hosted on G2.com.

What do you dislike about Attention?

I don’t dislike anything about it so far. It is truly a workflow tool for us. Review collected by and hosted on G2.com.

Michael H.
MH
Michael H.
Chief Revenue Officer
Mid-Market (51-1000 emp.)
"Best AI GTM tool on the market"
5/5
What do you like best about Attention?

It can do everything every other conversational intelligence can do but better. They truly have an AI first approach and it's amazing everything it can do. From the basics of call recaps, ingesting crm information to advanced technical workflows and automating onboarding guides, the solution can do more than you can even imagine. Review collected by and hosted on G2.com.

What do you dislike about Attention?

They shouldn't even be thinking about Gong or other solutions Review collected by and hosted on G2.com.

Zach L.
ZL
Zach L.
Senior Account Executive
Enterprise (> 1000 emp.)
"Incredible Software-- We literally couldn't keep up with the competition in the market without it"
5/5
What do you like best about Attention?

It's quick and comprehensive. Support is super fast and they put new things in place based on our ideas. We feel like we have a hand in the changes, and we are hoenstly in contact a few times a week with questions and thoughts. Review collected by and hosted on G2.com.

What do you dislike about Attention?

I wish there was a little more automation from a total pipeline perspective. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Super Agent Makes Coaching and Call Reviews Effortless"
5/5
What do you like best about Attention?

The Super Agent. Makes coaching easy, and reviewing calls a breeze. Review collected by and hosted on G2.com.

What do you dislike about Attention?

The follow up email templates are a bit generic. Review collected by and hosted on G2.com.

Response from Harry Abram of Attention
Edit edit

Thanks you! Glad Super Agent is making call review easier, especially for technical sales.

On the templates, fair point. We're adding more and they're fully customizable so definitely worth tailoring them to your voice and flow!

Brad B.
BB
Brad B.
COO
Mid-Market (51-1000 emp.)
"10/10 AI Recording Software for Sales Team & Client Success"
5/5
What do you like best about Attention?

Being able to read a scorecard on performance from the team, and being able to quickly see and understand where things went right and where things went wrong in the call. I also like how AI prompt will provide any and all details on the meeting, allowing our team to move faster, same time, and be more accurate. Review collected by and hosted on G2.com.

What do you dislike about Attention?

There is nothing with the program that I don't like. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"When Gong + Zapier + AI come together"
4.5/5
What do you like best about Attention?

- Ease of set up and use

- end users actually like using it

-Product is constantly being pushed to improve

- product has so many use cases, the nice problem to have choosing what to use it for!

- Attention team is awesome, always trying to help achieve your goals Review collected by and hosted on G2.com.

What do you dislike about Attention?

No native Hubspot app yet - it integrates perfectly but I’d like to see an actual app showing on Hubspot records Review collected by and hosted on G2.com.

Verified User in Computer Software
EC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Overcharged and Underserved - Poor Customer Service / Unclear Benefits"
0.5/5
What do you like best about Attention?

I like the features that it has in common with fathom and fireflies. Review collected by and hosted on G2.com.

What do you dislike about Attention?

No customer success function what so ever. Worst of all, they overcharged me for more than half a year. Shameful. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Attention Review"
5/5
What do you like best about Attention?

I love that Attention brings true automation capabilities to your everyday call recorder. Their MCP search has also been very helpful for our teams as we scale up! Review collected by and hosted on G2.com.

What do you dislike about Attention?

It would be great if the company rolled out a phone app! Review collected by and hosted on G2.com.