I love the AI gives me insights about my calls, grading my calls and making recommendations for future calls, what I could have done better, etc. My company has it linked to every call I make, which is so helpful. I don't need to do anything, and it helps me out daily. Review collected by and hosted on G2.com.

Sometimes it doesn't join my video calls, and that's frustrating. But every single phone call, it's always listening! Review collected by and hosted on G2.com.

I really appreciate Attention's easy-to-navigate UX. It's been doing great at analyzing my call transcripts and providing them quickly. I like how these transcripts are easy to drag and drop into other LLM systems, which I use for notes and follow-ups. It's straightforward and gets the job done. Review collected by and hosted on G2.com.

The coaching aspects of the tool are a little bit limited. It seems like they are using more templated models. Well, it's not as hyper personalized to my sales cycle. Review collected by and hosted on G2.com.

I like the coaching and that it provides a clear, concise call summary. It also helps me draft next steps email and helps me stay organized in moving deals along.

The chat feature is also useful when I'm looking for example calls or references that I can use to look back on and help win deals. Review collected by and hosted on G2.com.

I'm still a relatively new user so it takes some syncing with my RevOps guy and exploring all the different features. Review collected by and hosted on G2.com.

I find Attention highly usable because it doesn't require me to log in and manually do things. The AI is very useful for identifying information on deals and trends, and it helps in coaching reps at scale. The scorecards are good, and I really like Attention. It integrates with Claude, making it very helpful. The initial setup was very easy with quick field mapping, and their team and support are really hands-on. Review collected by and hosted on G2.com.

Nothing. I mean, AI, like, any AI tool a little bit of prompting, but you can just use other AI to prompt it. Review collected by and hosted on G2.com.

The best part is the API that can be used to retrieve information and push into CRM + have a chatbot trained ontop of calls to ask for quick info instead of re-watching the call entirely. Review collected by and hosted on G2.com.

The only thing I dislike about attention is the search which could be a bit improved to find calls faster. Also - if you and your colleagues join the same external call you'll have multiple Attention bots joining the call. Review collected by and hosted on G2.com.

I like that Attention allows me to review calls, which is really helpful for follow-ups or future account management. It also provides coaching, showing me what I could do better and what I did well. The ability to easily review my calls helps me identify areas where I need support or improvement and aids me in future conversations with potential clients. Review collected by and hosted on G2.com.

It is silly but it sits in my waiting room and makes me think that a lead is in there waiting but its just attention Review collected by and hosted on G2.com.

Attention functions as a genuine revenue intelligence layer on top of Salesforce, not just a transcription tool. It automatically extracts 50+ CRM fields from calls — pain points, decision criteria, next steps, feature requests — and syncs them without manual entry. The killer feature is timestamped recording snippet links embedded directly in Salesforce records, so our CS and implementation team can click through and verify what was actually said on calls they weren't on. This eliminated the telephone game between sales and implementation entirely. Cross-call pattern recognition is also underrated — we built a workflow that aggregates feature requests by customer and contract size, which actually informs product prioritization decisions. Review collected by and hosted on G2.com.

Not the most out of the box tool. Definitely requires a good amount of work to configure. However, you get out what you put in, so if you have someone that will be dedicated to the implementation, the leverage you get out of it is incredible. Review collected by and hosted on G2.com.

I love the clean look of the platform & summary it provides for a review. I also love the Couching feature to allow me to improve. Review collected by and hosted on G2.com.

I do believe the couching feature is a bit harsh, and always leads with expansion wants even if that is not the conversation focus. I do think the email templates it provides are a bit long as well and not always 100% accurate. Review collected by and hosted on G2.com.

Attention is a really intuitive tool to configure and embed within your sales workflows with excellent customer support. Its core features like automated call scoring & its integration with our CRM have saved GTM reps hours of manual work each week, whilst guaranteeing system data quality. What I’m loving most lately however is its new agent feature - the insights it provides across all buyer conversations are proving to be invaluable to deepen our customer understanding and better equip our GTM teams across new product launches. Review collected by and hosted on G2.com.

A few improvements still needed to better tailor its Agent feature to our sales methodology + would love an SSO configuration. Beyond this, I'm very satisfied! Review collected by and hosted on G2.com.

Attention AI has truly streamlined my workflow. Beyond its core functionality, the data it collects has been invaluable in improving other aspects of my work. Another standout is the team behind the product—Sari, Karim, Nick, and even the CTO Matthias himself—who have all been incredibly accommodating, supportive, and easy to work with. Their responsiveness makes a big difference. Review collected by and hosted on G2.com.

Some features are still under development and need further fine-tuning to reach their full potential. It requires a bit of patience, but I see the progress being made. Review collected by and hosted on G2.com.