
The self-service portal is very user-friendly with well documented functions . On top of these online materials, Attendify's Sales Division ( credit to Ryan) went all out to accommodate our questions (This incl. online meetings , watsapp support , immediate email response) . We also love that website options are included as it helps cut down website development costs. Truly a "value for money" platform Review collected by and hosted on G2.com.
Only one. API for Participants are not included in the API developer option. We needed this as we were looking at other 3rd party ticketing platform. The closest was Staff module API. However this is only valid for multi-event package. Review collected by and hosted on G2.com.
The world has changed and "live events" are digital events now. I love how they didn't try to replicate "In real life," but made it their own style. Also appreciate how modern and focused it is for the goal to provide a great platform for digital events. It's straight forward, easy to use, plus there's a mobile app! We were able to setup and run a 500 person event in less than 45 days. Review collected by and hosted on G2.com.
Small quirky stuff that comes with being a startup that is almost always on the roadmap already. Nothing so major I would even point out, it's all small "wants" for my use case.. probably not relevant to everyone. Review collected by and hosted on G2.com.
After a comprehensive evaluation process, we chose Attendify because of its good looking and well-thought-out user interface. The virtual experience is very easy to use for non-technical users, and the fact that it displays the Zoom call within the experience makes it into centralized location for all aspects of our event. All of the 150+ sessions of our virtual conference were able to be shown within Attendify's scheduling feature, and the speaker profiles made it quick and easy for attendees to choose the sessions they were most interested in. Review collected by and hosted on G2.com.
At the time of our conference, the integration with Eventbrite was not working due to a problem with its API being changed. As a result, we were unable to automatically import all of our registered attendees and instead we had to make use of the bulk CSV import feature in the Attendify admin center. This was not easy to use and we had to split up our large number of registrations into multiple batches to get them all imported successfully. It was a little bit of extra unplanned effort but we were able to get it done with the help of Attendify's great support team via the website's chat feature. They were always very responsive, even during off-hours. Review collected by and hosted on G2.com.
Attendify is a very sophisticated platform. It has many different features, and it has been extremely helpful to be able to make changes that are live immediately. Review collected by and hosted on G2.com.
I only wish that attendify had integrated 1:1 meeting capabilities in the schedule without the need for an embedded zoom link. I know that there is a similar tool in the meetnow sponsor feature, but to have the flexibility to schedule 1:1 meetings and add them to the schedule without needing zoom would put attendify even higher above any other platforms I've seen.
Also, I do wish that attendify's streaming would allow participants to speak an interact in the session rather than just be audience members watching speakers present.
The things I suggest above would eliminate the need for zoom in scheduling assuming they have some of zoom's other features built in like the breakout rooms, screen sharing, etc.
I also wish there was more flexibility in the way one adds a personalized schedule. For example, adding an option to assign a specific group/groups to a session--very helpful if people in the same group have the same schedule--and this would make it less tedious when assigning a large number of people to multiple sessions. ALSO, another idea I had was to allow the organizer to click on a session when creating/editing the schedule and have a section where you can add attendees to the session there--you could also include the option to add the session to the schedules of members of a specific group and/or make a list of all attendees pop up and the organizer can select each person they'd like to add to the session.
All of these things I have written about are just suggestions that I think could really benefit attendify if they added it to their platform, but there are definitely ways of working around these things and still be able to use attendify efficiently and effectively. Review collected by and hosted on G2.com.
The template features were very easy to use and customize. The technology aspect works beautifully on the day of event. The available documentation and support staff were very helpful and made the process easy.
I like the setup of the platform overall. Being able to have the entire event in one spot including viewing the sessions, was very helpful.
The available support documentation covered several topics and answered a ton of questions. It was nice to have the live chat option when I needed it!
Having the content available on the platform for a year (and editable) is a great benefit/value. Review collected by and hosted on G2.com.
I wish the analytics feature for the event platform had a bit more functionality. The photo album and sponsored posts were only available for the app. I would've like an area for attendees to interact directly with the sponsors/exhibitors within the platform. I found it difficult to resize the pictures in the descriptions (had to try & go check & then go back & try again, repeat). Review collected by and hosted on G2.com.
My favorite part about the platform is that it's cloud software, which allows me to make updates and view how they appear in real time. Review collected by and hosted on G2.com.
I dislike that there are certain features that are only available on the mobile app and not the web virtual experience. This can cause a little bit of confusion to users when participating as a dual-screen experience. Review collected by and hosted on G2.com.
It was very easy to setup and user friendly for us and our attendees. The live Zoom sessions worked very well and the chat box feature on the app and website helped everyone be engaged and interactive. Review collected by and hosted on G2.com.
There was nobway to sort through my orders using the attendee names. I could only search for the purchaser’s name. In the chat box, you could not see when someone commented on your post until you actually clicked on your post. The poll notification did not pop up automatically on the app. I wish we could have turned off the ticket feature in the confirmation email. It confused some of our attendees since we did not use the tickets. The video would not play on the desktop site for many of our attendees, but that’s because they were on government computers that had a firewall blocking YouTube videos. Review collected by and hosted on G2.com.
Ease of setup - helpful templates for uploaded presenters, sponsors, exhibitors, etc. Information is highly customizable.
Lots of features available for users on an easy to navigate platform.
Variety of access points (mobile, browser, etc.)
Great customer service - very helpful any time I had a question! Review collected by and hosted on G2.com.
We learned a lot hosting our first event this year, and there were a few settings that we missed in setup that would have been helpful (now we are aware and will use in the future!). I would love to see more robust reporting features in the future (I believe this is in development). Most of our hurdles were because of user error. not problems with the platform. Review collected by and hosted on G2.com.
TH platform is incredibly intuitive and easy to navigate. It is user friendly and keeps the audience engaged. Review collected by and hosted on G2.com.
The streaming mechanism, which was newly launched, didn't work as well as others. Next year, we will most likely use Zoom in conjunction with Attendify. Review collected by and hosted on G2.com.
The interfaces were very intuitive to use as either administrators or participants. Help desk was very responsive whether we had enquiries day or night. Just before the event, the implementation of the chat feature within sessions for the smartphone app was incredibly timely. Easy to extract key information on registration and profiles from the backend "hub" as well as to monitor activity with the registration and within the event platform itself. The re-use of menu items and icons to separate the different structures in our programme was very useful and greatly improved the experience for attendees. There is a nice "beta" analytics feature charting each sessions "popularity" vs. "engagement". Their prices are also very reasonable when compared with their competitors especially when considering the very robust and straight-forward product you are getting. Review collected by and hosted on G2.com.
The differences between the web browser and smartphone app experiences, specifically no time zone adaptation in the smartphone app and the enumeration of audience "session views" from the web browser. Encountered one instance when we had a problem a small blind spot in the help desk response between midnight and 4am. The registration process could be streamlined slightly as the two step process was confusing for many participants and it took a while to understand the difference between "registered", "claimed" and "unclaimed". Review collected by and hosted on G2.com.
Quick and easy to setup. Changes made get reflected in real-time. Very good and reliable user experience. Good customer service. They've executed extraordinarily well on their planned roadmap (live stream capabilities, etc.) Very reasonable pricing compared to many of their competitors. Review collected by and hosted on G2.com.
I have to get pretty nitpicky to identify a dislike. If anything I think the back-end reporting could be a bit better, but that seems to be another roadmap item that I'm sure they'll have solved in just the next few months. Review collected by and hosted on G2.com.
Using Attendify was easy and intuitive. Adding content as easy as sending and email. Help desk bot useful and people who answered personalized questions always quick and very helpful. Problems solved so quickly! Review collected by and hosted on G2.com.
About 50% of our participants were using desktop link, not mobile app. It was frustrating that notifications and sponsored posts weren't available on desktop version. Also the communication between Reservation app and event app wasn't as smooth as I wanted. I cannot send an email out to all participants registered or with created profiles, without externally creating email list or using MailChimp or other external service. Review collected by and hosted on G2.com.
I like that the app comes with the virtual platform, wasn't really useful this year since it was 100% virtual but since the hope is that we'll have a hybrid model in the future, the app and the virtual platform work really well.
I also really like the design, I think it's super clean and functional.
Also, you can't really argue with the $2K price if you have the ability to integrate Zoom. Review collected by and hosted on G2.com.
- The app doesn't adjust to whatever time zone you're in
- The Zoom integration with Attendify isn't as seamless as I'd like it to be. It's good if you're holding a "webinar" but if you're having a meeting and want to see everyone's faces, you'll need to click out of Attendify to open Zoom in a different window.
- It would be nice to be able to brand the virtual platform a bit more
- It would also be nice to be able to give sponsors their own access so they can build up their sponsor pages.
- It would be nice to be able to link speaker/participant profiles when they log into Attendify Review collected by and hosted on G2.com.
Attendify's platform makes it easy to create an event app in minutes! Their interface easily lays out everything you need to include make an app packed with details from your event. With app's being included under container apps due to Apple's new policy, these apps are easy to find and easy to access. Review collected by and hosted on G2.com.
We recently took advantage of Attendify's Event platform for the virtual version of our annual conference. While we understood the landscape of virtual event platforms are continously changing we were unable to utilize some of the promised functionality and had to look for work arounds for our event to make it go on successfully. Review collected by and hosted on G2.com.
The overall experience was really great. We ran a multi-day event, first of its kind, due to COVID. But we couldn't have wished for a better event. The pricing was also quite competitive, as we already used the Attendify app for our events. Review collected by and hosted on G2.com.
There were a few minor bugs, but the platform had only been launched a couple of months before our use, so we thought that was really well done. We reported the bugs and the Support department let us know they were already on their radar. Review collected by and hosted on G2.com.
The user experience was super positive. The video played well. Chat room was super quick and seamless. Review collected by and hosted on G2.com.
I would like a robust signup page for attendees. To pay and synch with my email list. (I used convert kit) Or any sort of synch with shopify. I had to manually add people and that was A LOT of work. Review collected by and hosted on G2.com.
The ease of using the back end. The ability to update on the fly as well as create polls and push notifications quickly. Review collected by and hosted on G2.com.
Not having a key contact throughout the creation process. All the the help desk is quick and responsive it would be nice to have an Account Manager Review collected by and hosted on G2.com.
The platform was easy to use and easy to navigate through from both our side as the conference producers, but also for attendees. Review collected by and hosted on G2.com.
I would like to see all of the app features available in the desktop interface. Our attendees that used the desktop interface could not book mark sessions unless they were in the app.
1 on 1 video chat is something we were told was available, but unable to access or use. That was a disappointment. Review collected by and hosted on G2.com.
We really like the user interface. It is easy to understand and displays the information you need at the time you need it. Review collected by and hosted on G2.com.
A problem for us was the inability for the presenter to view the session chat. Review collected by and hosted on G2.com.
The ability to drag and drop to add parts to our event were great - so ease of use even for those who had not used the platform before. Review collected by and hosted on G2.com.
We had some glitches with it working on the app, but these were rectified pretty quickly. Review collected by and hosted on G2.com.
Its easy to use dashboard. As a non-tech person you learn fairy quickly Review collected by and hosted on G2.com.
Not as much features as compared to other apps, but the pricing is reasonable as compared to other apps Review collected by and hosted on G2.com.