Kelly H.
KH
Kelly H.
Small-Business (50 or fewer emp.)
"Great software! Easy to use!"
5/5
What do you like best about Atriuum ILS?

Easy to use and find what you need. This software allows staff to gain access to our library statistics quickly and easily.

All reports can be adjusted in the date range; patron lists are at your fingertips, and it's a reliable software for libraries. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

When using the software to develop letters say for fines, the format is not my favorite. Review collected by and hosted on G2.com.

KP
Kelley P.
Small-Business (50 or fewer emp.)
"The Atriuum Integrated Library System is wonderful tool for libraries!"
5/5
What do you like best about Atriuum ILS?

It is very user friendly! I love the downloads and video tutorials for learning to use. I also like the PD offered and tech support. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

There is so much information, bells and whistles, sometimes it's hard to navigate where to find info needed. Review collected by and hosted on G2.com.

DC
Donna C.
Small-Business (50 or fewer emp.)
"Does everything I need and looks great doing it!"
5/5
What do you like best about Atriuum ILS?

I love the OPAC version the public sees that looks so bright and colorful! Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

It has alot of defaults that must be set before using. Review collected by and hosted on G2.com.

JG
Joyce G.
Small-Business (50 or fewer emp.)
"This system does so much more than our previous one. It is sensible, and very user friendly."
5/5
What do you like best about Atriuum ILS?

It is very user friendly/great cust serv Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

nothing. you have great customer service Review collected by and hosted on G2.com.

DR
Danielle R.
Small-Business (50 or fewer emp.)
"Best system we've ever had!"
5/5
What do you like best about Atriuum ILS?

The best thing is the number of things you can do with it. I don't have to manually keep track of anything for my reports anymore, and it's so easy to use! Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

I haven't really encountered a downside with Atriuum. Review collected by and hosted on G2.com.

ES
Elisabeth S.
Small-Business (50 or fewer emp.)
"Great product with incredible customer service"
4.5/5
What do you like best about Atriuum ILS?

Atrium is easy for both staff and patrons to use and the customer service is exceptional. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

There are a few processes that make workflow harder than it needs to be. Review collected by and hosted on G2.com.

Kathryn H.
KH
Kathryn H.
Small-Business (50 or fewer emp.)
"13 years with Atriuum and I'd do it all over again!"
4.5/5
What do you like best about Atriuum ILS?

It's easy to use, the screens are large and easy to see and use. the buttons for all of the necessary daily tasks, are handy and very helpful. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

The computer jargon necessary to modify reports is cumbersome, but necessary to produce the reports and letters. Review collected by and hosted on G2.com.

Nicole C.
NC
Nicole C.
Mid-Market (51-1000 emp.)
"Superior Service and Products for More than 14 Years"
5/5
What do you like best about Atriuum ILS?

I love the friendly and fast tech support that Book Systems offers. Even though I seldom have to use it. They are the BEST! Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

Honestly, I don't have any dislikes. Overall the product and service are superior; I would never consider changing. Review collected by and hosted on G2.com.

Verified User in Libraries
AL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"I am still learning Atrium and appreciate all the help I have received."
4.5/5
What do you like best about Atriuum ILS?

I feel it is an extensive system with many helpful features. The new Gallery interface will improve the patron experience - especially once we know how to use it better ourselves. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

It's not about disliking the system. It's about not understanding everything it can do for our patrons, volunteers, and me. Review collected by and hosted on G2.com.

Mary C.
MC
Mary C.
Small-Business (50 or fewer emp.)
"Atriuum from Book Systems, Inc.: a great decision!"
5/5
What do you like best about Atriuum ILS?

The Atriuum system is very flexible, easy to learn and easy for your patrons to use. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

So far I haven't found anything to dislike about Atriuum. Review collected by and hosted on G2.com.