--- title: Atriuum ILS Reviews meta\_title: 'Atriuum ILS Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 109 reviews by the users' company size, role or industry to find out how Atriuum ILS works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 109 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education --- # Atriuum ILS Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Atriuum ILS but has limited features. Are you part of the Atriuum ILS team? [Upgrade your plan](https://my.g2.com/atriuum-ils/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Atriuum is a cloud-based Integrated Library System (ILS) solution designed to assist libraries of all sizes in managing their operations efficiently. With over 30 years of library technology and automation expertise, Atriuum offers a comprehensive suite of tools tailored to enhance the user experience for library staff and patrons. This system is particularly beneficial for libraries seeking to streamline their processes while providing a modern user interface. The target audience for Atriuum includes public libraries, K12 schools and districts, academic institutions, and special libraries that require a robust system to manage their collections, patron interactions, and administrative tasks. The software is designed to meet the diverse needs of these libraries, enabling them to effectively manage resources, track circulation, and facilitate user engagement. Specific use cases include managing eBook collections, providing mobile access to library resources, and generating customizable reports that inform decision-making. Key features of Atriuum include its configurable user interfaces, which allow libraries to tailor the look and functionality of their online catalog to better serve their patrons. The introduction of the Gallery OPAC interface enhances this experience by providing a modern, mobile-responsive catalog that showcases enriched content, making it visually appealing and user-friendly. Patrons can easily navigate the catalog, access resources, and manage their accounts through self-service options, including renewals and reservations. Atriuum also supports industry-standard protocols such as SIP2, NCIP, and Z39.50, ensuring compatibility with a wide range of library systems and services. Additionally, the integration of LDAP and Google Single Sign-On (SSO) simplifies the authentication process for users, enhancing security and ease of access. With these advanced features, Atriuum stands out in the market by offering an affordable solution that does not compromise on functionality or user experience. In summary, Atriuum is a versatile and powerful ILS that caters to the evolving needs of libraries. Its advanced features, user-friendly design, and cost-effectiveness make it a valuable tool for libraries aiming to enhance their service delivery and operational efficiency. By leveraging Atriuum, libraries can better engage with their patrons and optimize their resource management, ultimately fostering a more dynamic and accessible library environment. * * * Seller [Book Systems, Inc.](https://www.g2.com/sellers/book-systems-inc) Discussions [Atriuum ILS Community](https://www.g2.com/products/atriuum-ils/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Bart Eby Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months [ View More Pricing Information ](https://www.g2.com/products/atriuum-ils/pricing) ## Top-Rated Alternatives [ ![Follett Destiny Library Manager](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Follett Destiny Library Manager") Follett Destiny Library Manager 4.3/5(432) ](https://www.g2.com/products/follett-software-follett-destiny-library-manager/reviews) [ ![Apollo ILS/LSP](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Apollo ILS/LSP") Apollo ILS/LSP 4.8/5(46) ](https://www.g2.com/products/apollo-ils-lsp/reviews) [ ![Alexandria](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexandria") Alexandria 4.2/5(15) ](https://www.g2.com/products/alexandria/reviews) [ View All Alternatives ](https://www.g2.com/products/atriuum-ils/competitors/alternatives) ## User Insights Average based on 109 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Atriuum ILS Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bibliotheca ](https://www.g2.com/products/bibliotheca/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PowerSchool SIS ](https://www.g2.com/products/powerschool-sis/reviews) Show More ![Rosemary G A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rosemary G A.") RA Rosemary G A. Library Media Specialist Small-Business (50 or fewer emp.) 8/8/2024 "I felt that Suzanne took her time with me and thoroughly answered all of my questions." 5/5 What do you like best about Atriuum ILS? They have excellent customer service associates. Review collected by and hosted on G2.com. What do you dislike about Atriuum ILS? It is sometimes difficult to find the icons that I am looking for. Review collected by and hosted on G2.com. What problems is Atriuum ILS solving and how is that benefiting you? It helps my students have an easy way to check out material from the library. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DB Daniel B. Small-Business (50 or fewer emp.) 12/14/2023 "Positive expereience using Atriuum since 2015" 5/5 What do you like best about Atriuum ILS? The Atriuum Integrated Library System has been a cost-effective, easy-to-use, and reliable product for our library since we switched to it in 2015. It has proven to be a great tool for a library of our size. There are more expensive ILS options out there that may have more or enhanced features, however, we find that Atriuum works extremely well for a library of our size serving a community of approximately 14,000 people. The hosting and maintenance have been easy and consistent. Technical support and sales are very responsive to questions and issues. They are easy to connect with via phone or email. Atriuum covers all the features that we need to see for a library of our size and there are optional modules/services you can subscribe to that will enhance your services or increase options if they are of use to your library. Our library is open 7 days a week so Atriuum is in frequent use every day for a variety of tasks from adding new materials, managing materials, checking items in and out, and helping patrons discover what we have in our collections. The recent up to a new version of the OPAC called Gallery completely updated the somewhat dated design and layout and looks excellent. Atriuum is happy to help with questions on how to use or implement features, how to run reports or create custom reports, and how to configure and setup items to work best with your workflow. For areas where we have suggestions or would like to see new features they take enchancement requests and prioritize them based on demand. There are regular updates supported by release notes to highlight new and updated features and fixes. Review collected by and hosted on G2.com. What do you dislike about Atriuum ILS? Most of my concerns about Atriuum would be small feature changes, convenience items, or updates to some features such as the self-checkout module. Most of these items would be things that would make Atriuum work a little better with our library's workflow. As more libraries transition to being fine free, we do feel that some of the management of overdue and lost items could do with updating. We would like for there to be a simpler way for the system to be able to automatically block accounts that have items that were more than a specific number of days overdue. Under the old system with fines it was easy to set fine amount, fine limits and account maximums. As we've done away with the fine portion of the billing process some more/easier options here would be nice. However, Atriuum has been happy to provide some suggestions of ways to make it work for our workflow as best we can, and take enhancement requests for consideration in future updates. Review collected by and hosted on G2.com. What problems is Atriuum ILS solving and how is that benefiting you? Atriuum provides an effective solution for manging our library collections, resources, and the circulation of library materials. Review collected by and hosted on G2.com. Show More Response from Barton Eby of Atriuum ILS [Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-9011213/official_response/edit) Thank you for your positive feedback! We're glad to hear that Atriuum has been a cost-effective, easy-to-use, and reliable product for your library since 2015. We appreciate your support and are committed to providing responsive technical support and continuous updates to enhance your experience. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sarah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah H.") SH Sarah H. Elementary School Library Small-Business (50 or fewer emp.) 7/25/2024 "Popular Titles for certain age level" 5/5 What do you like best about Atriuum ILS? I have used others. It is just as good and for a better price. The reports and records are great. Customer Support is the best! Suzanne is extremely friendly and very fast in her responses. Review collected by and hosted on G2.com. What do you dislike about Atriuum ILS? Honestly, cannot think of anything. I have not had problems with their product. Review collected by and hosted on G2.com. What problems is Atriuum ILS solving and how is that benefiting you? Atriuum ILS is keeping great records for circulation, catalogging and patrons! Could not do my job with out it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Libraries](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Libraries") AL Verified User in Libraries Small-Business (50 or fewer emp.) 1/29/2024 "New Atriuum user" 5/5 What do you like best about Atriuum ILS? Our library system is new to Atriuum. We went live on 12/1/23. The staff really appreciated the in person training. This training help with transitioning from one ILS to another. Atriuum is easy to use and, as director, I like that the staff have found the transition relatively painless. Our previous system was not the easiest to move over. There were no delays and the system was up and running on time. The public have had nothing but positive comments about the online catalog. Cataloging has also been an easy transition. Parents and staff like the kids online catalog. Our library system is part of a consortia, Atriuum has been able to handle our consortia needs easily. There has been some adjustment to the unified catalog that was unexpected but not really an issue. Customer support has been great to work with. They have gotten back to most of our requests within a 24-hour period. Support keeps us informed of the status of the request if it is something that will take time to get an answer. As new users of Atriuum, I have been extremely pleased from the initial contact through implementation, training and their ongoing support. Everyone we have talked to has been pleasant and knowledgeable. Review collected by and hosted on G2.com. What do you dislike about Atriuum ILS? So far there are very few 'dislikes'. Anything that has come up as a problem, when presented to tech support, we have been satisfied with the answer/solution. Ask us in a year. The only problem that our staff have pointed out is some of the school library functions are annoying for us as a public library. Review collected by and hosted on G2.com. What problems is Atriuum ILS solving and how is that benefiting you? Atriuum has helped with several transition issues. We have had some authentication issues but when realized the issues were quickly reviewed. solution found and the fix put in place. At the moment we do not have a problem that is being worked on. Most of our issues were around the implementation process; these are no longer issues. Review collected by and hosted on G2.com. Show More Response from Barton Eby of Atriuum ILS [Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-9166473/official_response/edit) Thank you for sharing your positive experience with Atriuum. We're pleased to hear that the transition from your previous ILS has been smooth and that our customer support team has been able to address your requests in a timely manner. We value your partnership and we're committed to ensuring that you and your patron's experience with Atriuum remains positive. Thank you! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Lori C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lori C.") LC Lori C. Small-Business (50 or fewer emp.) 5/1/2024 "Small Community Library using Atriuum since 2012" 5/5 What do you like best about Atriuum ILS? Atriuum ILS is a huge improvement to what we used before. User-friendly for librarians and patrons alike. Customer service is always super responsive and professional - ready, willing and able to help with issues and questions. Review collected by and hosted on G2.com. What do you dislike about Atriuum ILS? I can't think of anything!! Great service! Review collected by and hosted on G2.com. What problems is Atriuum ILS solving and how is that benefiting you? Atriuum ILS is wonderful when it comes to reports needed for various things. Easy to understand and get the information you need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Tara P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tara P.") TP Tara P. Mid-Market (51-1000 emp.) 5/20/2024 "Excellent Service and Product" 5/5 What do you like best about Atriuum ILS? We have been an Atriuum customer for many years. Throughout our entire experience, the people at Atriuum have gone above and beyond to assist with any questions or concerns we have had in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Atriuum ILS? At this time, we have nothing to dislike! Review collected by and hosted on G2.com. What problems is Atriuum ILS solving and how is that benefiting you? Atriuum streamlines the library management process for our librarians and end-users. Review collected by and hosted on G2.com. Show More Response from Barton Eby of Atriuum ILS [Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-9674619/official_response/edit) We are thrilled that you've shared your experience. Thank you for being such a loyal customer. We greatly appreciate YOU! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 4/17/2024 "Easy to Use" 4/5 What do you like best about Atriuum ILS? Atriuum ILS has been extremely easy to navigate as a new user. Would strongly recommend to any school or public library system in need of a management program. We use this daily for our entire county and it is easily connected to Booktracks for our textbook management as well. Customer service is always a phone call away if needed as well. Review collected by and hosted on G2.com. What do you dislike about Atriuum ILS? For me there are a lot of tabs that don't seem relivent to my personal position and use. Would simplify things if there were less options. Review collected by and hosted on G2.com. What problems is Atriuum ILS solving and how is that benefiting you? Atriuum ILS is a benefit to our library as we are able to easily add and manage our library collection. Review collected by and hosted on G2.com. Show More Response from Barton Eby of Atriuum ILS [Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-9548098/official_response/edit) Thank you for your feedback regarding Atriuum ILS. We are thrilled that you find the platform easy to navigate and would strongly recommend it to others. We understand that you would like to reduce the number of available options in the interface. Many of the menus and navigation functions are based on the user account permissions associated with your Worker Record. In order to assist with eliminating menu options and functions that you don't use, we suggest reviewing and modifying your Worker Record and disabling any options that you don't need. If you need any assistance, please contact us at support@booksys.com or call us at 888.289.1216. We will be happy to assist you. Thank you! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Libraries](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Libraries") UL Verified User in Libraries Small-Business (50 or fewer emp.) 8/6/2024 "Atriuum is user friendly" 4.5/5 What do you like best about Atriuum ILS? It is intuitive and easy to use. I like that support is fast at responding to questions and concerns. Review collected by and hosted on G2.com. What do you dislike about Atriuum ILS? It is sometimes hard to find relevant information. Review collected by and hosted on G2.com. What problems is Atriuum ILS solving and how is that benefiting you? They are adding fields for passwords for my library patrons. This is helpful, so that I don't have to do them one by one. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Angela W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angela W.") AW Angela W. Small-Business (50 or fewer emp.) 4/18/2024 "Atriuum is a very user friendly ILS." 5/5 What do you like best about Atriuum ILS? Atriuum is very user friendly. Our repersentive Andy is always positive and available to answer any questions or concerns. Their graphic team will work with you to design a attractive library card for your patrons. Review collected by and hosted on G2.com. What do you dislike about Atriuum ILS? I don't have anything that I really dislike about Atriuum. Review collected by and hosted on G2.com. What problems is Atriuum ILS solving and how is that benefiting you? Anytime we have a problem or concern they quickly work to resolve it. I don't have any issues at the moment. Review collected by and hosted on G2.com. Show More Response from Barton Eby of Atriuum ILS [Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-9552171/official_response/edit) We are thrilled to hear that you find Atriuum ILS user-friendly and that our representative Andy has been helpful and responsive to your needs. We appreciate your positive feedback about our graphic team as well. Thank you for sharing your experience! 4/21/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AS Amie S. Small-Business (50 or fewer emp.) 10/24/2023 "Atriuum is user friendly" 5/5 What do you like best about Atriuum ILS? Atriuum was implemented in our library about seven years ago. The Book System staff was so helpful and made the transistion so easy for all of our staff. Atriuum is so user friendly, both to staff and patrons. During COVID, patrons were able to reserve books online and we were able to put the books to have no contact pick up for patrons. It was amazing, we were able to provide materials to patrons in a safe way. I have loved Atriuum since we started using it, but COVID showed us how truly valuable having this system in place was. Review collected by and hosted on G2.com. What do you dislike about Atriuum ILS? So far, there really is not anything I dislike about Atriuum. Review collected by and hosted on G2.com. What problems is Atriuum ILS solving and how is that benefiting you? Our previous ILS did not offer all of the patron access that Atriuum does. Our patrons love the Librista app and all the function it provides for them, including renewing and reserving materials, and the ability to make lists and watchlists. Review collected by and hosted on G2.com. Show More Response from Barton Eby of Atriuum ILS [Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-8760958/official_response/edit) Thank you for sharing your positive experience with Atriuum. We are glad to hear that our system has made it easy for your staff to transition and has provided valuable features for your patrons, especially during COVID. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Atriuum ILS? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Atriuum ILS ](https://www.g2.com/products/atriuum-ils/discussions/new) GU Guest User • Last activity almost 3 years ago What is Atriuum ILS used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-atriuum-ils-used-for) [ View all Discussions ](https://www.g2.com/products/atriuum-ils/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 10 months ### Average Discount 8% [ View More Pricing Information ](https://www.g2.com/products/atriuum-ils/pricing) Atriuum ILS Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8383600b71030430adb4c47b48c5d49d/follett-software-follett-destiny-library-manager.png "Product Avatar Image") Follett Destiny Library... 4.3/5(432) [ Compare Now ](https://www.g2.com/compare/atriuum-ils-vs-follett-software-follett-destiny-library-manager) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f492e42430e2d3dd2ca317c5c485dd81/apollo-ils-lsp.png "Product Avatar Image") Apollo ILS/LSP 4.8/5(46) [ Compare Now ](https://www.g2.com/compare/apollo-ils-lsp-vs-atriuum-ils) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_78b61eed2f475557481ce02bfbf1c11c/alexandria.jpg "Product Avatar Image") Alexandria 4.2/5(15) [ Compare Now ](https://www.g2.com/compare/alexandria-vs-atriuum-ils) ##### Categories on G2 [Library Management Systems](https://www.g2.com/categories/library-management-systems) ##### Explore More [What are the top-rated demand planning software for inventory optimization?](https://www.g2.com/discussions/what-are-the-top-rated-demand-planning-software-for-inventory-optimization)[What's the best e-commerce fraud protection for small online stores](https://www.g2.com/discussions/best-app-for-partner-relationship-management)[Which value selling ROI calculator tools are most trusted by sales leaders and revenue teams based on G2 reviews?](https://www.g2.com/discussions/which-value-selling-roi-calculator-tools-are-most-trusted-by-sales-leaders-and-revenue-teams-based-on-g2-reviews) [What are the best auditing services platforms for financial services teams seeking workflow efficiency improvements?](https://www.g2.com/discussions/auditing-services-what-are-the-best-auditing-services-platforms-for-financial-services-teams-seeking-workflow-efficienc)[Top tools for programmatic display ad buying](https://www.g2.com/discussions/what-are-the-top-tools-for-programmatic-display-ad-buying)[What are the best theater venue management strategies for capacity utilization from performing arts organizations?](https://www.g2.com/discussions/what-are-the-best-theater-venue-management-strategies-for-capacity-utilization-from-performing-arts-organizations) [Show MoreShow Less](javascript:void(0);)