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# Atriuum ILS Reviews & Product Details

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Atriuum is a cloud-based Integrated Library System (ILS) solution designed to assist libraries of all sizes in managing their operations efficiently. With over 30 years of library technology and automation expertise, Atriuum offers a comprehensive suite of tools tailored to enhance the user experience for library staff and patrons. This system is particularly beneficial for libraries seeking to streamline their processes while providing a modern user interface. The target audience for Atriuum includes public libraries, K12 schools and districts, academic institutions, and special libraries that require a robust system to manage their collections, patron interactions, and administrative tasks. The software is designed to meet the diverse needs of these libraries, enabling them to effectively manage resources, track circulation, and facilitate user engagement. Specific use cases include managing eBook collections, providing mobile access to library resources, and generating customizable reports that inform decision-making. Key features of Atriuum include its configurable user interfaces, which allow libraries to tailor the look and functionality of their online catalog to better serve their patrons. The introduction of the Gallery OPAC interface enhances this experience by providing a modern, mobile-responsive catalog that showcases enriched content, making it visually appealing and user-friendly. Patrons can easily navigate the catalog, access resources, and manage their accounts through self-service options, including renewals and reservations. Atriuum also supports industry-standard protocols such as SIP2, NCIP, and Z39.50, ensuring compatibility with a wide range of library systems and services. Additionally, the integration of LDAP and Google Single Sign-On (SSO) simplifies the authentication process for users, enhancing security and ease of access. With these advanced features, Atriuum stands out in the market by offering an affordable solution that does not compromise on functionality or user experience. In summary, Atriuum is a versatile and powerful ILS that caters to the evolving needs of libraries. Its advanced features, user-friendly design, and cost-effectiveness make it a valuable tool for libraries aiming to enhance their service delivery and operational efficiency. By leveraging Atriuum, libraries can better engage with their patrons and optimize their resource management, ultimately fostering a more dynamic and accessible library environment.

* * *

Seller
[Book Systems, Inc.](https://www.g2.com/sellers/book-systems-inc)
Discussions
[Atriuum ILS Community](https://www.g2.com/products/atriuum-ils/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Bart Eby

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

10 months

[
View More Pricing Information
](https://www.g2.com/products/atriuum-ils/pricing)

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## User Insights

Average based on 109 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Atriuum ILS Integrations
(2)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

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Show More

MN

Monica N.

Librarian

Small-Business (50 or fewer emp.)

2/27/2025

"It’s easy to use once you get used to it."

5/5

What do you like best about Atriuum ILS?

It’s pretty straightforward on how to manage your inventory and checking in/out items. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

There are times where you do need to do several steps before getting what you want Review collected by and hosted on G2.com.

What problems is Atriuum ILS solving and how is that benefiting you?

As of right now I don’t have any problems Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

GW

Grace W.

Small-Business (50 or fewer emp.)

5/9/2024

"Intuitive, easy to navigate system"

5/5

What do you like best about Atriuum ILS?

I feel like it is fairly intuitive and easy system to navigate. I also really appreciate how customizable it can be. It is nice that almost every aspect can be customized. The rare occasions I have needed assistance, the customer service and tech support have been fantastic with very quick responses. We use Atriuum daily at our library and I have observed other staff have been able to learn the system quickly. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

Sometimes it is difficult to navigate on another staff member's login when I am trying to show them how to do something. Because the system is so customizable and we're all creatures of habit, it can sometimes be challenging when faced with an alternative interface. Never a major problem but a minor inconvienience. Review collected by and hosted on G2.com.

What problems is Atriuum ILS solving and how is that benefiting you?

Very excited about the latest version that will allow two way texting and fix the gmail bug that bounces emails. Review collected by and hosted on G2.com.

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Response from Barton Eby of Atriuum ILS

[Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-9629363/official_response/edit)

Thank you for sharing your positive experience with using our Atriuum ILS. We're glad to hear that you're excited about the latest version's upcoming features. We really appreciate your feedback and for being a valued user of Atriuum!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

KW

Karyn W.

Small-Business (50 or fewer emp.)

3/11/2024

"Very easy to work with and learn!"

5/5

What do you like best about Atriuum ILS?

I really like the quilt look in the kids' catalog. I also like how easy it is to use the system on the librarian side. Patrons seem to like using it, and we have not had any problems. The community features for us to display our programs are very helpful and seem to be bringing more attention to our programming. Customer support has been good. Once set up- our patrons did not have much trouble adjusting to the newness of using it. I like the customization on the staff side so I can quickly go to the tabs I use most frequently without having to search for what I need. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

I would like to see AR levels and points listed directly on the results page without having to click on the individual title. Review collected by and hosted on G2.com.

What problems is Atriuum ILS solving and how is that benefiting you?

It is much easier to see which location our materials are at and reserve them so we can quickly transport them to the other location. Also, renewing and getting between screens is very easy and requires fewer steps than our previous system. This has resulted in faster training of new people. Review collected by and hosted on G2.com.

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Response from Barton Eby of Atriuum ILS

[Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-9409953/official_response/edit)

Thank you for sharing your positive experience with Atriuum ILS. We're pleased to hear that the system has made it easier for you to manage materials across locations and has streamlined the training process for new staff. We have noted what you suggested about displaying AR levels and points on the search results of the Gallery OPAC, as we have had others request this enhancement.

Our update to version 15.1 will allow patrons to toggle on/off, automatically displaying AR and other Reading Programs on the initial search results. We will stay in touch and let you know as soon as it is ready for release and apply the update. Thank you for sharing your valuable feedback with us.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

SR

Stephanie R.

Small-Business (50 or fewer emp.)

4/25/2024

"Small Library Atriuum User"

5/5

What do you like best about Atriuum ILS?

We have used Atriuum at our small library for many years. We upgraded from Concourse. It's a great system for us. What do we like best? It's very user friendly and Book Systems makes it even easier because they are quick to assist if there are ever any problems. We've had next to no problems in all the years we've used this platform. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

There are so many options and possible ways to create reports and it can get a little overwhelming..but Book Systems is always quick to help so that makes it easier. Review collected by and hosted on G2.com.

What problems is Atriuum ILS solving and how is that benefiting you?

A web-based system that doesn't require us to have a server is HUGE for us. We are small and our limited budget and staff aren't able to maintain an on-site server. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Monica G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica G.")
MG

Monica G.

Librarian

Small-Business (50 or fewer emp.)

10/12/2024

"Atriuum ILS"

5/5

What do you like best about Atriuum ILS?

The Atriuum ILS is very user friendly, this program allows for book record uploads to help with the ease of importing information from vendors. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

Trying to find reports but I don't dislike anything about the program. Review collected by and hosted on G2.com.

What problems is Atriuum ILS solving and how is that benefiting you?

No problems! Review collected by and hosted on G2.com.

Show More

Response from Barton Eby of Atriuum ILS

[Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-10364632/official_response/edit)

We appreciate your feedback about Atriuum ILS being user-friendly and beneficial for importing book records. If you need assistance with finding reports or any other aspect of the program, please don't hesitate to reach out to our support team for help.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Faith J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Faith J.")
FJ

Faith J.

School Librarian

Small-Business (50 or fewer emp.)

9/10/2024

"Daily use of Atriuum"

5/5

What do you like best about Atriuum ILS?

Atriuum ILS is very user-friendly. The technical staff merged the old system with Atriuum seamlessly. Customer support led me through a first-time user training that was extremely helpful and pointed out all of the daily features. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

I have a difficult time finding reports that I don't use often. Review collected by and hosted on G2.com.

What problems is Atriuum ILS solving and how is that benefiting you?

None at this time Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JW

Joy W.

Library Media Specialist

Small-Business (50 or fewer emp.)

8/2/2024

"Atriuum is wonderful"

5/5

What do you like best about Atriuum ILS?

Anytime I've had issues setting up classes, they have always been super helpful to help get these issues resolved in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

The only part that I dislike about Atriuum is the help section. It pulls many different topics when trying to find directions for how to do a certain task. However, I will say that I've called Atriuum and asked specifically how to do something and they've walked me through the steps. Review collected by and hosted on G2.com.

What problems is Atriuum ILS solving and how is that benefiting you?

Atriuum ILS has solved setting up classes to begin the school year. They sync their system with our schools system to make registration of users simple. Review collected by and hosted on G2.com.

Show More

Response from Barton Eby of Atriuum ILS

[Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-9955736/official_response/edit)

Thank you for your kind words about our support team's assistance in setting up classes. We appreciate your feedback about the help section and have taken steps to update our help system in the next release of Atriuum. The new Help system has a modern look, robust functionality, and context-sensitive information that will guide you effortlessly to related topics, enhancing your understanding and mastery of Atriuum.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

JK

Jesse K.

Library Director

Small-Business (50 or fewer emp.)

11/20/2024

"Excellent product with excellent customer service."

5/5

What do you like best about Atriuum ILS?

The catalog is easy to search for patrons and easy to maintain for staff and administration. An excellent product. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

I've not found anything to dislike about the product. Review collected by and hosted on G2.com.

What problems is Atriuum ILS solving and how is that benefiting you?

Atriuum displays our books beautfully and makes our catalog accessable to anyone in our county. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

LJ

Lynn J.

Small-Business (50 or fewer emp.)

4/23/2024

"Atriuum is extremely user friendly. It does not take long for anyone to master it."

5/5

What do you like best about Atriuum ILS?

It's adaptability and the ease of nanavigation. The system is also expandabe, making it easy to add to its contents. I also really like the readiness of live reports. It is also super easy to get help from customer support. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

I do not have a downside regarding to Atriuum. Review collected by and hosted on G2.com.

What problems is Atriuum ILS solving and how is that benefiting you?

Each fiscal year end I have to complete extensive reports regarding circulation, different item usage, equipment use; the use of the library by patrons as a whole. With Atriuum I can build a report according to the specifications of the questions asked and have the answers immediately. Review collected by and hosted on G2.com.

Show More

Response from Barton Eby of Atriuum ILS

[Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-9568122/official_response/edit)

Thank you for sharing your positive feedback and experience with Atriuum! Our team is committed to providing excellent customer support, so we are delighted that you find it easy to get help when needed. If you ever have any suggestions or other feedback, please do not hesitate to reach out to us. We are here to support you every step of the way!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Gabrielle C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gabrielle C.")
GC

Gabrielle C.

Library Director

Small-Business (50 or fewer emp.)

5/21/2024

"Beyond Excellent"

5/5

What do you like best about Atriuum ILS?

The best part of Atriuum has been the customer service offered by Book Systems. I am also so impressed with the user friendly interface - due to bad weather we had to delay our second day of training and we could still easily use it for daily operation. And transfering to them and integrating everything we use has been seamless. Review collected by and hosted on G2.com.

What do you dislike about Atriuum ILS?

Nothing yet! Our patrons and staff are very happy. Review collected by and hosted on G2.com.

What problems is Atriuum ILS solving and how is that benefiting you?

It is providing instant, error free service. Review collected by and hosted on G2.com.

Show More

Response from Barton Eby of Atriuum ILS

[Editedit](https://www.g2.com/survey_responses/atriuum-ils-review-9675699/official_response/edit)

Thank you for your glowing review! We strive to provide seamless integration and a positive experience for our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We are here to help ensure that Atriuum continues to meet your needs and exceed your expectations. Thank you for choosing Atriuum!

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about Atriuum ILS? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Atriuum ILS
](https://www.g2.com/products/atriuum-ils/discussions/new)

GU

Guest User
•
Last activity almost 3 years ago

What is Atriuum ILS used for?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-atriuum-ils-used-for)

[
View all Discussions
](https://www.g2.com/products/atriuum-ils/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

1 month

### Return on Investment

10 months

### Average Discount

8%

[
View More Pricing Information
](https://www.g2.com/products/atriuum-ils/pricing)

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