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ML

Matt L.

Co-Founder, COO

Small-Business (50 or fewer emp.)

9/28/2022

"Sales Prospecting made easy"

5/5

What do you like best about Atonom?

The ChatFunnels system has increated our leads with out pushing us to spend more in marketing, by taking our current traffic and making ways for us to engage with current traffic levels. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

Lots to learn, but the team is open about it and very helpful. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

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Great notes thanks for the fantastic review.

EC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/13/2022

"Essential tool for any website experience"

5/5

What do you like best about Atonom?

The tool has all the essentials and an easy interface to work with. The team is the icing on the cake - they help fill in any gaps with their service and responsiveness. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

Chat funnels isn't quite as sophisticated as some of the other tools. They also don't have as many integrations. Review collected by and hosted on G2.com.

What problems is Atonom solving and how is that benefiting you?

They're addressing the engagement of website visitors and our speed in responding to visitor questions, and needs, and guiding them toward key outcomes. This is essential for the development of leads, building our pipeline and closing deals. Chatfunnels is an essential piece of our business. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

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Thanks for the feedback and we are glad you are enjoying it. You will like some of the new integrations we are working on currently. Talk to your account manager to get some updates. Thanks again.

📈L

📈 Rho L.

Business Intelligence Analyst

Small-Business (50 or fewer emp.)

10/7/2022

"Best tool for signal marketing"

5/5

What do you like best about Atonom?

Customization of Company Segments help us identify who is coming to our site and connect them with the right people. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

I used to have a hard time with creating new company segments but their recent updates have made it much more intuitive. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

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We love that you are enjoying your signal marketing methods with us. We hope to help you with this for years to come.

RH

RJ H.

Senior Growth Engineer

Mid-Market (51-1000 emp.)

4/1/2022

"ChatFunnels are the chat professionals you NEED to work with"

5/5

What do you like best about Atonom?

ChatFunnels lands in that special place of being extremely effective and impactful while also being genuinely fun to work with. The value they deliver every single time is nothing short of remarkable. Of all the consulting teams I've worked with in my career, ChatFunnels sits at the top of the list as the one that has earned the most trust. I cannot speak highly enough of the work they do. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

Nothing. In the multiple years I've been working with ChatFunnels I've never once had a negative experience. Misses from this team are extremely infrequent, and if problems do arise they are dealt with quickly and efficiently. Review collected by and hosted on G2.com.

Recommendations to others considering Atonom:

ChatFunnels will improve your business and set the bar for what a consulting engagement should be. Review collected by and hosted on G2.com.

What problems is Atonom solving and how is that benefiting you?

ChatFunnels helps us build, test, and measure our chat program. Working with this team has resulted in consistent long-term growth in our program. Chat has become one of our highest converting channels and the expertise provided by this team is how we achieved that. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

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RJH thank you for the great feedback. We thrive on impacting our client's business everyday and if you can't have fun then... IDK. We think our team is awesome to but we do make mistakes, I think the difference is we jump in to correct them and make sure to learn from them. Thanks for noticing this and pointing out you enjoy working with us. Oh and FYI we like working with you and the team as well.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

6/13/2022

"Great live chat platform with benefits"

5/5

What do you like best about Atonom?

I like getting meetings booked on my calendar automatically when people chatted with the bot and the system just tells me it was set up for a time that works for my schedule. The chat page is easy to work on and contact information was displayed conveniently. It is also easy to manage notifications and availability. I’m able to connect with prospects and have additional insights into their specific interests and needs. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

Chat notifications come at inconsistent times and it's hard to be able to respond within the 30-second limit. I don't get that many interactions through chat so it hasn’t become a habit for me. But really not too much to dislike, it’s easy to use. Review collected by and hosted on G2.com.

What problems is Atonom solving and how is that benefiting you?

There are visitors to our website who are interested and ready to talk to sales, but without ChatFunnels we didn't have a way to engage with them in real time. Our sales team also has a geographical territory system that ChatFunnels allowed us to maintain online through their reverse IP look ups and agent routing. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

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Wo so nice of you to say. thank you for seeing what we think are great features too. We love making the system easy to use and connect with prospects. With your concern about not being able to get to the chats within the 30 seconds limit, you may want to set the time to 1 minute or longer. If you do this make sure to adjust your expectation wording so they know how long to wait for the live chat to start.

SP

Siena P.

Marketing Operations Manager

Mid-Market (51-1000 emp.)

10/29/2022

"Demoed considered buying"

5/5

What do you like best about Atonom?

I liked that it better connects the business to the consumer and allows even better speed to lead. We also were impressed by the reverse ip lookup function. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

It's hard to link the functions between marketing and sales. I know this is a case by case problem but it was hard to communicate the value across the board. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

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We love that you called it Speed to Lead, that's a real thing and can be a game changer. Nice work identifying it.

JK

Janel K.

Head of Account Development

Mid-Market (51-1000 emp.)

3/29/2022

"Great Support!"

4.5/5

What do you like best about Atonom?

ChatFunnels has been instrumental in growing the number of inbound leads on a day-to-day basis. Being able to provide interested customers with immediate contact has increased our revenue and helped us grow not only our US base but globally as well. The team at ChatFunnels has been and continues to be, a wonderful asset and counterpart to our own. We can't thank them enough for their support and we look forward to continued growth in working together! Review collected by and hosted on G2.com.

What do you dislike about Atonom?

Since ChatFunnels continues to work with us to makes changes and adjustments as needs arise, there is nothing to list in regards to improvement at this time. Review collected by and hosted on G2.com.

What problems is Atonom solving and how is that benefiting you?

The current customer in our industry wants quick answers and immediate attention. Our other methods of receiving inbound leads were not providing the immediate attention that the customer was looking for and we would lose customers through the 'middle man' process. Now we can make that customer feel important and give them the attention they deserve. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

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We love working with your team on a weekly bases too. We enjoy helping companies have real growth and it makes us happy that you noticed this too. Thank you for being a great part of ChatFunnels.

MK

Margaret K.

Software Development Student

Mid-Market (51-1000 emp.)

11/25/2022

"Getting the Signals from web visitors is simply AMAZING"

5/5

What do you like best about Atonom?

Signals has been very helpful for my marketing team. It's really helped us know who is actually coming to our site. It's saved so much time and helped us treat customers more specifically to their needs. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

It would be great if the calendar feature was able to use more employees! Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

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Hey Margaret, great review, and we are very grateful. We can totally help with the dislike you have as we can get you some calendar-only users that, well only get our calendar functions like you are looking for.

UM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

9/26/2022

"Building a more smooth approach to marketing conversion"

5/5

What do you like best about Atonom?

We love the idea of being able to alert our agent whenever an ICP segment comes to the site, talks with the bot, or kicks a signal from the site like hits a page or interacts, etc... Review collected by and hosted on G2.com.

What do you dislike about Atonom?

Really the team taught us what we need and they are quick to answer questions so we are good. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

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Loving this review, thanks for letting us know how much you like the "smooth approach to marketing conversion".

AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

8/8/2022

"So much more than a chat tool"

5/5

What do you like best about Atonom?

I like that ChatFunnels doesn't just provide data insights to my sales and marketing leadership, but it gives my reps an easy way to act on those insights in real time. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

The tool is really powerful, but the first call is overwhelming because there are so many settings that we need to figure out. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

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We agree the first call can be a lot, hope you understand we are only trying to help teach you the system and help get your account up and running. Happy to hear you are enjoying our tools and we think you are right we are so much more than chat too.