Signals provides a very intuitive software that not only helps with chatsbots being able to affectively communicate to your website visitors, but also gives marketers a great analytic tool to capture data for sales. I would highly recommend using them to know the best target audiences that come to your website. Their Customer Support is top of the line, and are very friendly and making sure we know how to use it. Review collected by and hosted on G2.com.

I've already communicated this to Signals, but to fine tune who is coming to our website with any sort of IP pollution from IPs crossing. They are working on something to improve that. Review collected by and hosted on G2.com.

Chatfunnels can identify the accounts currently on the website and provide real-time information on them while in the chat and after the conversation, or even if you haven't had the conversation. Review collected by and hosted on G2.com.

Being able to only see the company but the person from the company. Since companies have 1000's of employees it's only half the information needed. However, if the chat person gives their email address during the chat then you have all the information needed. Review collected by and hosted on G2.com.

I recently signed up for a handful of marketing services and hands down, signals was the easiest to implement and get ROI quickly. Their team was always there to help me in utilizing the tool. Review collected by and hosted on G2.com.

It is a pretty high cost but the different uses make up for the cost. Review collected by and hosted on G2.com.

Signals is an intuitive and powerful platform. It centralizes and allows you to manage prospects that are visiting your site. You can create a custom experience for your prospects to tailor the experience to their needs. It centralizes in a single pane of glass the experience and journey of your prospects on your site. Review collected by and hosted on G2.com.

The only "dislike" I have with signals is the fact that it is endlessly customizable. This is also one of the reasons I love the product. It gives you the ability to really focus on your customers. Just be prepared to really dive in! Review collected by and hosted on G2.com.

It's been great to be able to engage with customers right when they hop on our site (via chat), without having to wait until they fill out a form or just hoping they fill out a form. It's also very insightful to know which companies are visiting our site.

The Signals team has been great to work with--we definitely feel supported whenever questions come up. They are also very responsive when it comes to product recommendations we have.

Signals was incredibly easy to set up--just a few button clicks. It also integrates well with Salesforce, which is important for our team. Review collected by and hosted on G2.com.

Signals has a wide range of capabilities, which can be somewhat overwhelming when starting, but the team is more than happy to consult with / support you to get it set up according to your needs. Review collected by and hosted on G2.com.

Its capability to be more than just chat. I absolutely love the functionality of the chat and it's easy to build a flow, but the game-changer for me is the website reveal. Companies visiting your pages and it revealing who they are, what pages they visited and more. When you tie that into your CRM it's a gold mine of information. Review collected by and hosted on G2.com.

I am not a huge fan of the chat functionality and just like any chatbot it does require a good amount of time to manage. Review collected by and hosted on G2.com.

Signals has a full suite of functionality to help enable our global ABX & chat strategies. They also have the best support team that I've ever interacted with. They are fully committed to your success as a client and will always go above and beyond to ensure you are able to execute on your plan.

Just recently, we were hosting a major event that involved a live chat component. We made the decision less than 24 hours before the event to use Signals for that functionality. Their team went above and beyond and helped us build, test and deploy the solution onto our site in less than 2 hours. Then they held an impromptu training with our support team lead. Ultimately, the event was a huge success and was only possible because of the incredible Signals support team. Review collected by and hosted on G2.com.

There isn't anything that I've experienced in my time with Signals that I dislike. We're on their consulting package so their team works with us to proactively identify and solve any issues. Review collected by and hosted on G2.com.

Signals helped us create alerts that build a type of notification for our ICP accounts to our teams. So we can be anywhere and get a text message that an ICP account is on our site and we can then engage with them when they are there. Review collected by and hosted on G2.com.

Figuring out all the new tools and ideas to create a fantastic flow is a lot but so worth the time and effort to build it right. Review collected by and hosted on G2.com.

Information is quick, easy integration with Hubspot, support & onboarding has been terrific. There's a LOT to take in, and Signals does a nice job of feeding one bite at a time. If there's a bug, Signals is Uber-quick to fix it. Review collected by and hosted on G2.com.

The concept of playbooks and bots can be a bit much all at once, but it's easier to digest in small bits. We had some sloppiness in Hubspot that we had to clear before we could fully utilize Signals, but that's a company issue instead of a software issue. Review collected by and hosted on G2.com.

The support team, I also like how user friendly the software is and also the text and email notifications you receive from incoming chats. Compatible with mobile too! Review collected by and hosted on G2.com.

I haven't come across any downsides so far, everything is working as it should be for my day to day activities Review collected by and hosted on G2.com.