Eric P.
EP
Eric P.
Director Of Business Development
Small-Business (50 or fewer emp.)
"ChatFunnels is very easy to use and feature rich"
5/5
What do you like best about Atonom?

The most helpful feature has been the ability to map out automated conversations at the individual page level. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

No complaints about the features or functionality. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

"Feature rich" makes it sound so luxurious, and it has a nice ring to it. We may just have to add that one to our site, Thanks Eric and by the way we love working with you and your team!!!

Diane K.
DK
Diane K.
Owner and Certified Board Facilitator
Small-Business (50 or fewer emp.)
"Very responsive team, and great customer service!"
5/5
What do you like best about Atonom?

From my perspective as a consultant, trying to provide great resources to my own client base, I appreciate that the folks at ChatFunnels don't force long-term contracts, and both sales team and customer support are incredibly responsive, so I can trust that my clients will be taken care of in a timely fashion. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

The customized nature of the product means my client has to be pretty involved in the setup - I wish the referral to ChatFunnels didn't create a project for my client. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

Ah Diane you are making us blush, and thank you for the kind words about our CS team. We work hard to earn your trust every month and yes we do need our clients to be hands-on in the beginning but it will pay off once they are fully running and the ease of use kicks in. Thanks for the feedback, we enjoy our Partnership and look forward to working with you in the future even more. Thanks

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great solution, we really like it."
5/5
What do you like best about Atonom?

The ability for us the know who’s on our website and engage with them quickly so we can talk to them sometimes while they are still on te website, answer questions and close new customers. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

Some of the features need a little polish but it seems like they upgrade things pretty consistently. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

We totally agree we have been building innovative ideas for a while now so we have been lacking in the polish but you will see some great polish features rolling out soon. stay tuned. Thanks

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"System works as promised, Lots to learn and use in this system."
5/5
What do you like best about Atonom?

The system works and easy to track the value it brings us on a daily number. People are also willing to give us more upfront info about themselves and the company vs our old forms. It's more of a natural flow over just getting the leads. This gives our leads a conversational start to working with us and not just a form to wait. Calendar scheduling is super nice too. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

It took some time to move over to Chat funnels from our last software but it has been well worth the move. Rebuilding the bots took the most time as we moved our items over. The team offered to help convert bots to the system but we wanted to take that time to learn the system as it has different features.

we dislike that the bot can only be in the bottom right of the page. It covers a few things sometimes. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

We have found setting the right expectation from the start help everyone know upfront. We are so glad you noticed this about us too. On the side note about the location of the app on the site... you are correct currently it is the bottom right but we will sit down with the team and see if adding some options could be in the future for this. Thank you for the suggestion.

Chase L.
CL
Chase L.
Manager of Business Development
Mid-Market (51-1000 emp.)
"I'd recommend them day after day"
5/5
What do you like best about Atonom?

Their ability to collaborate with our team on business initiatives with high competency. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

How I can't hang out with them in person. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

We enjoy working with you and your team too Chase thank you for the virtual High-Five.

Pete  M.
PM
Pete M.
SVP Revenue
"SVP of Revenue"
4.5/5
What do you like best about Atonom?

The functionality of the product and team are second to none. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

Setup can be a bit strenuous, but working through things with their sales and CS teams has been incredible. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

Wow thanks pete, we enjoy working with you too. Thanks for the great review of our services.

Brent B.
BB
Brent B.
SVP
"Best sales, marketing, and support AI chat solution on the market-"
5/5
What do you like best about Atonom?

Technology is amazing, but the customer service and attention they provide supporting us is even better. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

currently do not have a critique to share Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

Thank you Brent this is a great tagline, we may have to use that one!

Matthew R.
MR
Matthew R.
Executive Sales
Small-Business (50 or fewer emp.)
"Chat funnels is a great avenue to communicate to potential leads!"
4/5
What do you like best about Atonom?

I really enjoy the live map view, it not only allows me to see where potential clients are coming from, it also allows me to chat with them in real time. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

I do like chat funnels, for it is a bot, it does have a personal touch that reaches out to clients. So not much bad feedback~ Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

Mathew, thanks for the review. We would love to get you a better path getting people to submit info, I will send you an email so we can connect up on this. Thanks

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Pulling leads from our site's current traffic"
5/5
What do you like best about Atonom?

From a Leadership stance, these Signals are what help us find and identify our current traffic on high-intent pages when real intent is looking. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

finding the right place on the site with the right strategies is always a moving target but the consulting team helps us navigate Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

This is a great way to think of this, thanks for sharing

Jason V.
JV
Jason V.
Salesforce Consultant
Small-Business (50 or fewer emp.)
"Great Experience with ChatFunnels"
4.5/5
What do you like best about Atonom?

I love all the data that I had access to when trying to engage with other SMBs. It has been crucial when trying to get pasted the gatekeepers. Review collected by and hosted on G2.com.

What do you dislike about Atonom?

There isnt anything i can think of that I would change. Review collected by and hosted on G2.com.

Response from Sterling Kump of Atonom

Thanks Jason, we love it when Salesforce gurus love our product. We look forward to kicking the tires even more.