Speaking of user experience, all our roles within the company have perfectly adapted to the use of the tool; its practicality and simplicity for working make it ideal for our work to be efficient. Review collected by and hosted on G2.com.

As a point of improvement, establish support via tickets on weekends. Review collected by and hosted on G2.com.

Allow a closer approach and a more personalized service with our patients. Review collected by and hosted on G2.com.

A little constant updating to make the platform agile Review collected by and hosted on G2.com.

Atom chat allows you to have all your client conversation in one space. It is very easy to use, you have quick texts, ability to create flows, and to change your flows. Above all, the humans that work there are great and solve any questions very quicly. As a healthcare company that has been essential. We transition to them on 2022 and it was very easy. Review collected by and hosted on G2.com.

Sometimes on updates we had some errors, to be honest most of the were fixed quicly. Review collected by and hosted on G2.com.

I love how intuitive the interface is and how easy it becomes to operate. Review collected by and hosted on G2.com.

The support can improve, although they have always been there for us. Review collected by and hosted on G2.com.

It has been great for tracking to recover sales from abandoned carts and canceled purchases, and very functional with quick responses for attending to our customers. Review collected by and hosted on G2.com.

Only at the beginning is the setup a bit complicated, but once mastered, everything is very easy. Review collected by and hosted on G2.com.

allows us to reach our customers more quickly Review collected by and hosted on G2.com.

the configuration of the flows but we had good support for the implementation Review collected by and hosted on G2.com.

A tool that has helped us a lot as a company, with professionals very willing to collaborate to make everything happen Review collected by and hosted on G2.com.

Some minimal topics, which they are working on for new functionalities Review collected by and hosted on G2.com.

The Magic of Atom is great, its help in quickly creating templates and quick responses is fantastic, the support from the support team prevents you from panicking.

We have increased interactions with our customers, generating greater use of the tool. With marketing campaigns, we can quickly implement advertising.

The possibility of integration with HubSpot makes its use even better. Review collected by and hosted on G2.com.

so far it has been great to use ATOM, nothing displeases me, Great Platform Review collected by and hosted on G2.com.

It is a platform that has greatly facilitated our interaction with our clients, AI is a very useful tool, the reporting and bot assistance. The synchronization to cover all our channels has been very useful. The assistance for our questions has also been good, it was easy to integrate. Review collected by and hosted on G2.com.

The reliance on using templates to automate certain things. Review collected by and hosted on G2.com.

They always present new features and study the client's requirements for a better solution. Review collected by and hosted on G2.com.

does not have an app for agents who use mobile in their day-to-day Review collected by and hosted on G2.com.