Fredy M.
FM
Fredy M.
Jefe de Ti
Mid-Market (51-1000 emp.)
"Effective and easy-to-integrate solution for live chats and support"
5/5
What do you like best about AtomChat.io?

The ease with which AtomChat.io can be integrated into our website/app, along with its support, makes it ideal for providing real-time customer service. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

We would like to be able to include more phone numbers to increase our services. Review collected by and hosted on G2.com.

Javier Alejandro V.
JV
Javier Alejandro V.
Experto en Inteligencia Comercial
Small-Business (50 or fewer emp.)
"Excellent tool for managing customer service"
5/5
What do you like best about AtomChat.io?

Immediate response time with the robot Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

Some reports are in beta phase and are limited Review collected by and hosted on G2.com.

Miguel d.
MD
Miguel d.
Inbound Sales and Marketing Consultant
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A very rewarding experience"
5/5
What do you like best about AtomChat.io?

The ability it has to resolve what is needed through WhatsApp.

Practically everything can be done with AtomChat. Automated. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

It seems that AI still has several inaccuracies. Review collected by and hosted on G2.com.

Melanie B.
MB
Melanie B.
Asistente de Mercadeo
Mid-Market (51-1000 emp.)
"Atom"
5/5
What do you like best about AtomChat.io?

What we like most about AtomChat.io is that it facilitates the automatic collection of leads. Thanks to its forms and list generation, we can focus our marketing campaigns with better precision. It is a useful tool for capturing qualified contacts without having to intervene directly. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

What I like least about AtomChat.io is that sometimes the segmentation or export of lists is not as flexible as we would like for more specific campaigns. Review collected by and hosted on G2.com.

EL
Edward L.
Director Nacional de Proyectos
Mid-Market (51-1000 emp.)
"Simple, very practical, and very functional"
5/5
What do you like best about AtomChat.io?

The independence of the creation and management of the flows, the AI components, their reports Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

I still don't have any points that I dislike about Atom Review collected by and hosted on G2.com.

Rodrigo A. P.
RP
Rodrigo A. P.
Docencia
Mid-Market (51-1000 emp.)
"It's a very useful tool for lead management and customer experience.Usability needs some improvement"
4.5/5
What do you like best about AtomChat.io?

the versatility and information integration capacity of artificial intelligence. The attention of the staff is outstanding. I had a very good experience , although the time was not as expected, the quality is remarkable. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

the ability to integrate with other tools or CRMs, as well as its usability in some cases Review collected by and hosted on G2.com.

FG
Felipe G.
Supervisor de ventas
Small-Business (50 or fewer emp.)
"The Atom system is very user-friendly and efficient."
5/5
What do you like best about AtomChat.io?

The most useful thing about Atom chat is that it is very versatile and the information it provides makes it easier to contact customers. I believe one of the advantages of using Atom chat is to increase business sales. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

the sound of notifications and that on some cell phones and desktop devices, notifications are not heard even when they are active. Review collected by and hosted on G2.com.

Javier S.
JS
Javier S.
Marketing Manager
Mid-Market (51-1000 emp.)
"Be careful with the timeline of development"
3.5/5
What do you like best about AtomChat.io?

Charlie is the best in the team, he could resolve and build the diagram as a genius. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

The sales department told us at the beginning that they could resolve all our issues, but that was not the case. Review collected by and hosted on G2.com.

KA
Kevin A.
Jefe de Marketing
Small-Business (50 or fewer emp.)
"Improve my attention process"
4/5
What do you like best about AtomChat.io?

the automations and customer contactability processes Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

Customer messages only last us 24 hours Review collected by and hosted on G2.com.

Abril B.
AB
Abril B.
Fabricantes de colchones y ser para dormir
Mid-Market (51-1000 emp.)
"Perfect work tool"
5/5
What do you like best about AtomChat.io?

It is very easy to use, it helps our users and sellers achieve better results. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

Custom design a bit limiting, packages a bit reduced in messages Review collected by and hosted on G2.com.