AtomChat.io Reviews & Product Details

AtomChat uses Generative AI to Automate Customer service inquiries and Lead generation, improving customer satisfaction and lead conversion via Messaging. Here you can find some Key features: - Automation with Gen Ai to respond 24/7 to all your messages: If you receive many conversations on WhatsApp, or any conversational channel, and your service advisors cannot respond on time, or give them priority, with Atom you have an automation that allows you to respond to your customers in seconds, transfer them to an advisor, qualify them, and follow up on them. - Empower your teams with mass messaging via WhatsApp and automatic response workflows: Atom allows you to manage mass message campaigns and automatically respond to thousands of customers, without worrying about your agents getting overwhelmed by receiving many responses. - Visibility and traceability of your Marketing efforts and strategies: Atom has a complete module with real-time reporting on the results of your Ads campaigns, qualified leads, conversion, and service levels. - We integrate to your preferred platform We also integrate with major platforms like HubSpot, Salesforce, Talkdesk, and Facebook Marketing so you have the follow-up you need to sell more. We are Meta Select Business Partners!

Seller

AtomChat.io

Discussions

AtomChat.io Community

Languages Supported

English, French, Portuguese, Spanish

Product Description

Atom helps companies Automate sales by engaging customers via the messaging apps they use. Think Klaviyo for WhatsApp with more in depth automation and a true conversational experience within messaging.

Overview by

Erick Holmann

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

7 months

View More Pricing Information

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AtomChat.io Integrations

(13)

Integration information sourced from real user reviews.

AtomChat.io Media

Integrate you Messaging channels to Hubspot, Salesforce, Facebook Marketing our more than 2,000 apps via Zapier!

Easily build your WhatsApp Chatbot for inbound and outbound campaigns

AtomChat.io Demo - Agent Inbox integrated to Hubspot

Trasnfer your Chatbot interactions to your Agents and integrate data bidirectionally with Hubspot!

G2 reviews are authentic and verified.

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Brenda M.

Marketing coordinator

Small-Business (50 or fewer emp.)

7/28/2025

Guest users or non-business users of the software, not included in G2 scores.

"Great app and costumer service"

5/5

What do you like best about AtomChat.io?

The ai is pretty good, the costumer service it's incredible, they help us with everything we need or answer every question even when we already ask. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

nothing they were so good with us and the process Review collected by and hosted on G2.com.

Jessica A.

Coordinadora de Publicidad y Mercadeo

Small-Business (50 or fewer emp.)

4/1/2025

"Advance Engineers Costa Rica"

5/5

What do you like best about AtomChat.io?

The Atom platform has made us evolve customer service, it has aligned with the business model and the sales processes we apply. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

Depend on templates to be able to reactivate clients or send information. Review collected by and hosted on G2.com.

Verified User in Individual & Family Services

Mid-Market (51-1000 emp.)

7/23/2025

"ATOM a very user-friendly platform for the automation and tracking of messaging"

4.5/5

What do you like best about AtomChat.io?

How easy it is to understand the platform, navigate it, create reports for tracking analysis quickly, and the support provided for resolving doubts/improving processes. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

Sometimes the creation of workflows is complicated and you don't always have visibility of everything that can be done within the platform. Review collected by and hosted on G2.com.

Alonso G.

Gerente Comercial

Mid-Market (51-1000 emp.)

3/7/2025

"The best automation you can do for lead tracking"

5/5

What do you like best about AtomChat.io?

The ease of having timely tracking of all the leads. It is worth highlighting that the support and follow-up from the Atom team is incredible, as they are attentive to you and the after-sales service. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

Perhaps, the ability to unify more communication channels would be an area of opportunity, but overall the SaaS service is excellent. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

7/24/2025

"They are the most organized, professional company with the best follow-up."

5/5

What do you like best about AtomChat.io?

Everything is measurable, it is very versatile in the face of the challenges demanded by the current consumer. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

The learning stage of the commercial team. I would suggest adding a module for evangelizing the tool for teams with zero or no knowledge of marketing and AI. Review collected by and hosted on G2.com.

Erika R.

Lider

Small-Business (50 or fewer emp.)

7/23/2025

"Better Experience"

4.5/5

What do you like best about AtomChat.io?

Practicality, easy to handle, customer support is very effective Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

I don't see it as a disadvantage, however, the configuration of the Bot is a bit comprehensive according to the internal product. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

7/16/2025

Guest users or non-business users of the software, not included in G2 scores.

"Excellent for creating AI Agents"

5/5

What do you like best about AtomChat.io?

It is a very intuitive platform, the use of AI Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

The functionalities allow you to do everything you imagine on a small to large scale. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

2/28/2025

"Technology and human attention! Great balance"

5/5

What do you like best about AtomChat.io?

We went through more platforms that only created conflicts for us, now ATOM gives us fluidity, the support/attention is great and we are now thinking more about how to accept our marketing to go through ATOM.. we love it! Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

That it doesn't make video calls to fully replace WhatsApp. Review collected by and hosted on G2.com.

Alba Yuliana V.

Coordinadora

Mid-Market (51-1000 emp.)

6/12/2025

"It is a very good tool, especially efficient in remarketing."

5/5

What do you like best about AtomChat.io?

That I can send mass messages to WhatsApp for remarketing without problems Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

Nothing, it is an easy tool to implement, it takes time to adapt to the products, but the support team is very good. Review collected by and hosted on G2.com.

Alvaro G.

Analista de Información

Mid-Market (51-1000 emp.)

8/12/2024

"A powerful and easy-to-use tool"

5/5

What do you like best about AtomChat.io?

1. The support is personalized, it helps you with any questions in an organized and attentive manner, and they have very comprehensive support material.

2. The tool is very intuitive, the flowbuilder module is "Drag and Drop" and has very complete components enhanced with AI.

3. You consolidate your costs into a single invoice, as you do not receive charges from Meta per conversation, everything is included in the plan you choose from Atom.

4. It easily allows integration with well-known platforms or CRMs as well as custom development.

5. It has a large number of tools so that agents' conversations are effective and efficient, also for tracking, various tasks in an automated manner, and reporting. Review collected by and hosted on G2.com.

What do you dislike about AtomChat.io?

Something that is a bit annoying is that if the flow is significantly extensive, it momentarily gets blocked, but it is something that can be improved by optimizing the flow through efficient use of the components with which the tree is built. Review collected by and hosted on G2.com.