Shubhank S.
SS
Shubhank S.
Support Analyst
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Loom Makes Sharing Updates Effortless"
5/5
What do you like best about Loom?

Loom is really helpful in our daily office routine. It’s very simple to record videos and share updates with colleagues, so we don’t have to schedule meetings every time. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Sometimes it takes a lot of time to upload videos, especially when they’re long. Review collected by and hosted on G2.com.

KK
Kunal K.
Operations Manager
Mid-Market (51-1000 emp.)
"Loom Makes Team Updates Easy with Mobile Video and Screen Recording"
4/5
What do you like best about Loom?

For our company dorto services Loom is like a video conferencing tool in which we exchange information with our team member by capturing the videos through our mobile phones and also record the screen details and together. We make videos in which data and video is recorded from the front camera of the device and then send to the required to member for information exchange Review collected by and hosted on G2.com.

What do you dislike about Loom?

One of the biggest challenge of Loom software is that the audio sinking with the video files are very difficult so if anyone want to use this platform then they will have to understand that exporting raw videos are only easier with the help of loom for high and video editing this is not the right tool available in the market. Review collected by and hosted on G2.com.

Jeni J.
JJ
Jeni J.
Software Dev , Ai Agents Builder
Information Technology and Services
Enterprise (> 1000 emp.)
"Efficient Communication, Occasional Lag"
4/5
What do you like best about Loom?

I find Loom incredibly helpful for sharing tutorials, feedback, and updates without the need for long meetings. It allows me to record quick videos and explain ideas clearly. I appreciate how Loom solves the problem of long meetings and repeated explanations, saving time and improving clarity in communication. What stands out for me is Loom's quick screen recording and easy sharing features, where I can send a video just with a link. The simple interface and instant playback are very convenient for my daily use. Additionally, the initial setup of Loom is very easy. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Sometimes Loom can lag or take time to upload videos, which slows things down. The lag in Loom happens occasionally, especially with longer or high quality recordings. It's more noticeable when internet speed is slow or during quick, back to back video uploads. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Fast and easy way to communicate"
5/5
What do you like best about Loom?

I really appreciate the human customer support at Loom. I can always reach out and ask for help if I have challenges with my video recordings. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Sometimes when I’m recording longer videos, something goes wrong and they don’t get saved. Usually, I can fix it with some quick troubleshooting — like restarting the browser — and since I’m mostly using the Loom extension, that tends to help.

But it’s still not a great experience, especially when you’ve just recorded a 15-minute video and it doesn’t save.

Also, when switching between tabs to show different things, you have to constantly remember to click the “share” button at the top, which makes the whole process a bit frustrating. Review collected by and hosted on G2.com.

DK
Deepak K.
Marketing Manager
Mid-Market (51-1000 emp.)
"Easy Screen + Voice Recording with Shareable Links for Fast Team Updates"
4/5
What do you like best about Loom?

Loom is a software that works like a webcam for our company. We mostly record videos, device screen and voice all together with the help of this platform and after regarding the complete video loom provides us a link that can easily be shared with our team member so that they can access the video instantly and the message can be passed properly to them. Review collected by and hosted on G2.com.

What do you dislike about Loom?

One of the major disadvantage of using Loom software is that it does not provide all video editing tools it has limited sets of feature like video trimming adding subtitles or captions etc but for complete audio mixing and videos splitting or merging we are forced to use third party softwares and this intensifies the process and take a lot of time. Review collected by and hosted on G2.com.

Ritesh S.
RS
Ritesh S.
Software Engineer
Small-Business (50 or fewer emp.)
"The Ultimate "Meeting Killer" for Busy Founders"
5/5
What do you like best about Loom?

"I honestly can’t remember how I worked without Loom. It’s my go-to for killing unnecessary meetings; I can just record my screen, talk through a design or a project update in two minutes, and send the link. It’s way faster than typing a long, confusing email and much more personal since the team can actually hear my tone of voice. Review collected by and hosted on G2.com.

What do you dislike about Loom?

There's nothing I dislike about Loom, but I will update my review of Loom if I find anything to criticize. Review collected by and hosted on G2.com.

Carlos B.
CB
Carlos B.
Customer Success Manager
Consulting
Small-Business (50 or fewer emp.)
"Clear Team Communication with Loom’s Short, Informative Videos"
4/5
What do you like best about Loom?

I love using Loom to record short, informative videos that help me keep communication clear with my team. Review collected by and hosted on G2.com.

What do you dislike about Loom?

I still feel it needs a few more features, especially for videos recorded with the camera. Review collected by and hosted on G2.com.

Jeffery B.
JB
Jeffery B.
manufacturing assistant
Mid-Market (51-1000 emp.)
"Revolutionized Our Meetings with Video Efficiency"
4/5
What do you like best about Loom?

I used Loom to replace meetings with short videos, and it helps me explain things clearly without needing everyone online at the same time. It's a big time saver. Loom reduces back-and-forth communication when explaining complex tasks, as a quick video shows exactly what I mean the first time, saving time for everyone involved. My favorite thing about Loom is the ability to show instead of tell, being able to talk while sharing my screen makes everything clearer and easier to understand. It really improves how I give feedback and explain tasks. The initial setup was quick and seamless for my team. Review collected by and hosted on G2.com.

What do you dislike about Loom?

One downside is that it can be harder to quickly scan information compared to text. If I need to find a specific detail, I have to rewatch parts of the video. One improvement would be adding better search and navigation within video, for example having clickable timestamps or keyword-based search in the transcript to make it easier to jump to specific parts. Review collected by and hosted on G2.com.

UK
Umesh K.
IT Team
Enterprise (> 1000 emp.)
"Loom help in aligning video conferencing for our business"
4.5/5
What do you like best about Loom?

As a service based business we need to share our desktop screen with our technical team professionals working on the field at customers doorstep and loom is the software that helps in this process along with our device camera. This software helps us in giving instructions to our employees along with the screen recorder Review collected by and hosted on G2.com.

What do you dislike about Loom?

All of the video that we share with our team members are processed through this software only but the main disadvantage of Loom is that there is no video editing software integrated in this tool nether they have any basic editing features integrated on the software Review collected by and hosted on G2.com.

Vinay T.
VT
Vinay T.
Technical Support Engineer
Information Technology and Services
Enterprise (> 1000 emp.)
"Quick, Clear Screen Recordings with Loom for Faster Support Communication"
5/5
What do you like best about Loom?

As a Mac Service Desk Engineer, I often need to walk users through steps or demonstrate issues to backend teams. With Loom, I can quickly record my screen with voice narration and clearly show the problem or the solution, which makes it easier to communicate what’s happening. Review collected by and hosted on G2.com.

What do you dislike about Loom?

For me, the main drawbacks are managing recordings and the limited editing features, which become especially noticeable with frequent use. Review collected by and hosted on G2.com.