Ana M.
AM
Ana M.
Digital Marketing Experto
Small-Business (50 or fewer emp.)
"Time-Saving Tool with Great AI Options"
5/5
What do you like best about Loom?

I use Loom for work, recording, reporting, and sharing projects, which really saves me meeting time. I like all the editing and AI options because they help save time. I can cut parts of a recording without having to start over, and I can add subtitles when I speak English or to understand colleagues who have different accents. The initial setup of Loom was super easy. Review collected by and hosted on G2.com.

What do you dislike about Loom?

sometimes the audio breaks if my mic is open in a couple apps Review collected by and hosted on G2.com.

Daria R.
DR
Daria R.
Team Architect
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Makes Visual Feedback Easy with Quick Explanatory Videos"
4/5
What do you like best about Loom?

It helps me record short explanatory videos when I need to comment on something visual. This means I can clearly explain what I need, and I don’t have to write long text or make screenshots. Review collected by and hosted on G2.com.

What do you dislike about Loom?

It’s pretty easy and straightforward to use, and I can’t think of anything else to add right now. Review collected by and hosted on G2.com.

Abhijeet K.
AK
Abhijeet K.
Digital Marketing Team
Mid-Market (51-1000 emp.)
"Effortless Mobile Screen Recording and Instant Sharing"
4.5/5
What do you like best about Loom?

Loom is a software that help us in recording our mobile screen and after recording the screen it generates automated link that can be shared through email or WhatsApp to all of our employees so that the can access the video without even downloading. This software makes the video detailing process much easier for us. Review collected by and hosted on G2.com.

What do you dislike about Loom?

There are two types of main disadvantages that I have face while using a loom as this software has Limited number of video that can be generated and shared with the link to our employees and there is always a limit on the number. The second one is you will need a strong internet connectivity or 5G network in your area so that this software can process efficiently Review collected by and hosted on G2.com.

Kara  L.
KL
Kara L.
CEO
Small-Business (50 or fewer emp.)
"No Customer Support"
0/5
What do you like best about Loom?

I like that the software generally works and the plug-in makes it easy to use at any time. Review collected by and hosted on G2.com.

What do you dislike about Loom?

I have canceled my account twice but continue to get charged. There is no possible way to contact support. Every "contact us" link sends you in a useless circle and no help or support. Review collected by and hosted on G2.com.

Tim K.
TK
Tim K.
Strategic Account Executive
Mid-Market (51-1000 emp.)
"Effortless Video Recording for Sales Demos"
4.5/5
What do you like best about Loom?

I like that the Loom Chrome plugin allows me to quickly record videos on the fly and share them in a multitude of ways. I also appreciate that it just works, with plenty of options to make it work across multiple use cases. The initial setup was very easy, which was a big plus for me. Review collected by and hosted on G2.com.

What do you dislike about Loom?

I would like to be able to access the analytics more easily from the plugin. Review collected by and hosted on G2.com.

Andrés E.
AE
Andrés E.
Principal Director, Platform Architecture
Mid-Market (51-1000 emp.)
"Perfect for Sharing Progress and Communicating Ideas Clearly"
5/5
What do you like best about Loom?

It’s the perfect way to share progress, explain a new feature, define clear requirements, and, in general, easily communicate your thoughts and ideas with colleagues. Review collected by and hosted on G2.com.

What do you dislike about Loom?

The AI analysis and support for breaking content into chapters, assigning titles, and similar tasks is interesting, but it’s still not accurate enough. Review collected by and hosted on G2.com.

CY
Claire Y.
Marketing Specialist
Small-Business (50 or fewer emp.)
"Effortless Video Updates with Interactive Comments, Reactions, and Transcripts"
4.5/5
What do you like best about Loom?

Loom makes it super easy to explain things without hopping on a meeting. Recording and sharing takes basically no effort, and people can watch whenever it works for them. I love the comments, reactions, and transcripts because it feels more interactive than just sending a video link. It’s especially great for walkthroughs, feedback, and quick updates. Review collected by and hosted on G2.com.

What do you dislike about Loom?

The editing tools can feel a bit glitchy at times, and videos sometimes take a while to load. Review collected by and hosted on G2.com.

Ryan N.
RN
Ryan N.
"Seamless Video Creation, Limited by File Size"
4/5
What do you like best about Loom?

I like Loom because it's easy to set up and has a Google Chrome extension, making it really convenient for walkthroughs or when I have questions or bugs. I can just record a video and send it over to my coworkers, which is super helpful. I also appreciate that instead of opening a separate software, I'm just one click away on the browsers I'm already using. It's straightforward to log in with my work email, which made starting with Loom really easy. Review collected by and hosted on G2.com.

What do you dislike about Loom?

I'm not too sure about the plan our company is using, but it seems like there's a limit on the videos I can upload or record. It might be five or 30, I can't quite remember. Even after removing all the videos on my end, I can't increase the limit. At some point, this is a bit frustrating. Review collected by and hosted on G2.com.

TS
Tanya S.
Designing Manager
Mid-Market (51-1000 emp.)
"Loom Makes Team Presentations Effortless and Engaging"
4.5/5
What do you like best about Loom?

Loom is a unique software that help us in recording through camera and screen at the same time. We use this tool majorly when we try to explain some presentation or documents to our team member and need to record everything along with screen of the whole session then we prefer using loom in such cases for our business. Review collected by and hosted on G2.com.

What do you dislike about Loom?

One of the main disadvantage that I have faced while using Loom is that whenever the internet connection was weak this software started lagging and the quality of video that it recorded that time also drops down too much. Review collected by and hosted on G2.com.

Erika M.
EM
Erika M.
Senior Product Manager
Enterprise (> 1000 emp.)
"Easy Walkthrough Recording That Clearly Shows What I Need"
4.5/5
What do you like best about Loom?

After installing it, it is easy to show what I would like to convey - all I do is walk through the process while the program records the visual. Review collected by and hosted on G2.com.

What do you dislike about Loom?

It's a very basic app that allows me to show what I need to show without any "extras." Review collected by and hosted on G2.com.