Atlassian's enthusiasm to offer items that are exceedingly adaptable either by the highlights present or by purchasing modules/additional items/applications (the 3 unique names for something very similar) open the item to accomplish nearly anything you can imagine of immagine. Their items likewise function admirably with different frameworks like GitHub, Jenkins, Slack and obviously their own one of a kind items. Their client support is simply momentous. Review collected by and hosted on G2.com.

Requires better reporting and measurements. Better helping options would likewise permit new clients the chance to get on the best way to utilize the framework with more efficiency. Review collected by and hosted on G2.com.

Very customizable to you and your departments liking Review collected by and hosted on G2.com.

For help desk tickets, you kinda have to keep tweaking to get it work right. Then someone has to actually create one to see if it's done right. There's a lot of trial and error. Review collected by and hosted on G2.com.

Ability to assign tasks to people. Can track communications on each ticket. Review collected by and hosted on G2.com.

Wish it had better notifications of past due. Review collected by and hosted on G2.com.

I like the most that everything that you need is in one place, you don't need to waste time for searching a certain document Review collected by and hosted on G2.com.

So far so good, nothing that I don't like at this point Review collected by and hosted on G2.com.

Excellent project management tool for resolving bugs and developing new software. Allows our service and project management team to communicate directly with our Dev team on new and improved software solutions. Review collected by and hosted on G2.com.

Better exporting and metrics. Better help tools would also allow new users the opportunity to pick up on how to use the system quicker. Review collected by and hosted on G2.com.