---
title: Atlassian Advisory Services Reviews
meta_title: 'Atlassian Advisory Services Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 25 reviews by the users' company size, role or industry to
  find out how Atlassian Advisory Services works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 25
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: IT Infrastructure
  url: https://www.g2.com/categories/it-infrastructure
---


# Atlassian Advisory Services Reviews
**Vendor:** Atlassian  
**Category:** [Remote Support Software](https://www.g2.com/categories/remote-support)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 25
## About Atlassian Advisory Services
Experienced advisors from Atlassian




## Atlassian Advisory Services Reviews
  ### 1. Works, but could do better

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2022

**What do you like best about Atlassian Advisory Services?**

The chat worked. That's all we needed for as long as it lasted.

**What do you dislike about Atlassian Advisory Services?**

Atlassian stopped the product, so we had to switch over.

**What problems is Atlassian Advisory Services solving and how is that benefiting you?**

We went away from Yahoo IM, since it stopped working, so we needed something else. Atlassian was brought up, so we tried that.


## Atlassian Advisory Services Discussions
  - [Does atlassian have account managers?](https://www.g2.com/discussions/does-atlassian-have-account-managers)
  - [What is TAM support?](https://www.g2.com/discussions/what-is-tam-support)
  - [What services does Atlassian offer?](https://www.g2.com/discussions/what-services-does-atlassian-offer)
  - [What are the features in Jira?](https://www.g2.com/discussions/what-are-the-features-in-jira)

- [View Atlassian Advisory Services pricing details and edition comparison](https://www.g2.com/products/atlassian-advisory-services/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-14+03%3A24%3A50+-0500&secure%5Bsession_id%5D=05999b0f-a7f3-4616-938c-0f3ab1b8d1ca&secure%5Btoken%5D=f69e1a86868cf6175cd90246e87e68333217e9d4ea5a046d2504238c9986ef26&format=llm_user)

## Atlassian Advisory Services Features
**Administration**
- Screen Sharing
- File Sharing
- Session Recording
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Maintenance**
- Remote Reboot
- Remote Printing

**Communication **
- Text Chat
- VoIP
- Video Conference Call
- Screen Annotations

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support
- Cross-Platform
- Video Support

**Performance**
- Reporting

**Additional Functionality**
- Remote Monitoring & Management
- AI Copilot
- SSL Security
- File Transfer
- Two-Factor Authentication
- Single Sign On
- Compliance Management
- Collaboration Tools
- Summary Reports
- Activity Dashboard
- Chat/Messaging
- Generative AI
- Session Transfer
- Remote Update/Installation
- Audit Trail
- Customizable Branding
- Server Monitoring
- Real-Time Updates
- Troubleshooting
- Real-Time Monitoring
- Workflow Management
- Multiple User Accounts
- Multi-Channel Communication
- CRM
- Surveys & Feedback
- Activity Tracking
- Self Service Portal
- API
- Support Ticket Management
- Access Controls/Permissions
- Remote Access/Control
- User Management
- Customizable Reports
- Real-Time Notifications
- Video Conferencing
- Diagnostic Tools
- Third-Party Integrations
- Reporting/Analytics

## Top Atlassian Advisory Services Alternatives
  - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (4,046 reviews)
  - [AnyDesk](https://www.g2.com/products/anydesk/reviews) - 4.5/5.0 (1,082 reviews)
  - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,954 reviews)