Laura F.
LF
Laura F.
Head of People
Mid-Market (51-1000 emp.)
"Atlas Lifts the Compliance Load with Fast, Dedicated Support"
5/5
What do you like best about Atlas HXM?

As a small people team supporting employees across multiple countries, the biggest value is that Atlas takes the employment and compliance weight off us so we can focus on onboarding, manager support, and retention. Having a dedicated point of contact who knows our setup matters more than any single feature - questions about payroll or local employment terms get answered quickly instead of stalling. It fits the way I think about global growth: scaling teams without scaling HR headcount country by country. Review collected by and hosted on G2.com.

What do you dislike about Atlas HXM?

Cost is worth watching - it was part of why we chose Atlas, and it's something I revisit from time to time as we grow. That said, I weigh their support at the same level, and the support has been strong enough that it stays a real part of the equation. The one operational thing I'd love to see change is payroll timing: Atlas wants payroll processed by the 10th for end-of-month pay, and being able to process later in the month would give us more flexibility to manage cash flow. Review collected by and hosted on G2.com.

Lucas M.
LM
Lucas M.
Técnico de sistemas
Small-Business (50 or fewer emp.)
"Good Potential with Room for Performance Upgrades"
4.5/5
What do you like best about Atlas HXM?

What I like most about Atlas HXM is how intuitive and clean the user interface is. It streamlines global HR management by putting payroll, benefits, and compliance tools into a single, easy-to-navigate dashboard. Instead of jumping between different platforms, I can access everything I need in just a few clicks, which has significantly improved my daily workflow and saved me hours of administrative work Review collected by and hosted on G2.com.

What do you dislike about Atlas HXM?

What I dislike the most is the mobile application's performance. It frequently malfunctions, feels unstable, and doesn't offer the same smooth experience as the desktop version, which makes managing tasks on the go quite frustrating. Additionally, certain areas of the web platform can be considerably slow to load, particularly when trying to access detailed reports or navigating between complex HR modules. Improving mobile stability and overall loading speeds would significantly enhance the user experience Review collected by and hosted on G2.com.

Response from Ahnna Pildysh of Atlas HXM

Thank you for taking the time to share such thoughtful feedback. We’re pleased to hear that Atlas HXM has helped streamline your HR workflows by bringing payroll, benefits, and compliance processes into a single platform, saving you time and reducing administrative effort.

We also appreciate your comments regarding mobile app stability and platform performance. Delivering a seamless experience across both desktop and mobile is a priority for us, and feedback like yours helps guide our ongoing improvements.

Thank you for being part of the Atlas HXM community and for helping us continue to enhance the experience for our users.

Hrishabh C.
HC
Hrishabh C.
Policy Analyst II
Mid-Market (51-1000 emp.)
"Intuitive, Minimalist Website with Well-Organized Profiles, Documents, and Learning"
4/5
What do you like best about Atlas HXM?

The website is quite intuitive and most of the features are easy to access. The homepage is really neat and minimalistic, and the "Profile" section has all the data and any details related to it in a properly categorised manner. I also like how the documents have been neatly categorised into different sub-folders. The "Learning" module is really helpful in accessing the Udemy learning portal without any hassle. Review collected by and hosted on G2.com.

What do you dislike about Atlas HXM?

There is not much to dislike, it seems okay to me. Although at times, the links take a little more time to open, so there is a lag time between clicking and actual execution. Additionally, there are no AI features like a chatbot currently integrated, so it would be great to have such features included in the website as well Review collected by and hosted on G2.com.

Response from Eduardo Archanco of Atlas HXM

Thank you for this. It's great to hear the website feels intuitive and that the different sections within the Atlas HXM platform are working well for you.

The team is working on both link loading times and new AI features, so timing is perfect. I'll make sure they reach the right team.

Thanks again for taking the time to review us.

sandeep K.
SK
sandeep K.
Assistant Manager-Accounts
Small-Business (50 or fewer emp.)
"Very fast smooth and accurate"
5/5
What do you like best about Atlas HXM?

Instead of relying heavily on third-party partners, Atlas HXM operates its own legal entities in 160+ countries.

The platform goes beyond traditional HR administration by focusing on the complete employee experience—from onboarding and payroll to learning, benefits, and self-service capabilities. Review collected by and hosted on G2.com.

What do you dislike about Atlas HXM?

Pricing and enhanced ai capabilities.

Greater flexibility in workflows, approvals, reports, and dashboards would help enterprises tailor the platform to their internal HR processes. Review collected by and hosted on G2.com.

Verified User in E-Learning
UE
Verified User in E-Learning
Small-Business (50 or fewer emp.)
"Atlas HXM Makes HR Tasks Easy—Plus Great Udemy Learning Access"
4.5/5
What do you like best about Atlas HXM?

What I like best about Atlas HXM is that everything is simple and easy to use as an employee. I can find my documents and info without needing to ask HR every time which honestly saves time. Also the Udemy access in Atlas is probably one of the best things because I can take courses for free that help me alot in my work and grow my experience too. Overall it just makes things more smooth and less stressful. Review collected by and hosted on G2.com.

What do you dislike about Atlas HXM?

One thing I don't really like about Atlas HXM is that sometimes the platform feels a bit slow, specially when loading some pages or documents. Also at first it was a little confusing to know where some things are located because there are many sections. But overall nothing too major honestly. Review collected by and hosted on G2.com.

Response from Ahnna Pildysh of Atlas HXM

Thank you for sharing your experience. We’re glad to hear that Atlas HXM makes it easier to access your documents, payslips, requests, and employee information without needing to rely on manual HR support.

It’s also great to hear that the learning resources have been valuable in supporting your growth and development.

We appreciate your feedback on platform speed and navigation. Feedback like yours helps us continue improving the employee experience and making the platform easier to use.

AC
Anna C.
Small-Business (50 or fewer emp.)
"Costly, But Reliable for Global Payroll"
3/5
What do you like best about Atlas HXM?

I appreciate that usually things go smoothly with Atlas HXM, and I get paid on time. It's nice not to have much interaction with them because that means they're doing their job well. The log-in process is easy, just a click from an email, which means I don't have to remember a million passwords. They are usually very responsive to my emails if I do have questions. The initial setup was easy, and they were very responsive during that time. Review collected by and hosted on G2.com.

What do you dislike about Atlas HXM?

The fees charged by Atlas HXM seem excessive, especially with a pay cut of over $500/month USD for just one employee's payroll management. In addition, there were difficulties with the Peruvian tax system not being understood or applied correctly, which led to further reductions in pay. The service provided is quite basic, mainly focusing on receiving money from my company and paying me, with minimal HR support in other areas. Their feedback on my move to Peru regarding tax laws for foreigners could have been better, as it would have been an additional valued service. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Atlas HXM: Time for a Reality Check"
0/5
What do you like best about Atlas HXM?

The only thing I genuinely like about Atlas HXM is that they provide us with access to a Udemy Business subscription, which has been helpful for upskilling and supporting my career growth. Review collected by and hosted on G2.com.

What do you dislike about Atlas HXM?

It’s a long list, so I’ll break it down. First, they have an office, but it isn’t kept open, and no one answers the office landline. Next, their HR team is not up to the mark. They don’t communicate proactively, even for something as basic as confirming holiday dates.

Atlas HXM’s documents are also questionable. For example, their payslips and legal letters look shady. Employees end up being grilled and cross-questioned about whether these documents are authentic, which is always an embarrassing situation.

They are blacklisted by a leading bank in the region. They also still don’t follow fully digital paperwork for everything; a lot of things are printed, signed, and scanned. Their lead time for paperwork feels unrealistic, and the renewal process doesn’t always start on time. There are many errors in the paperwork, and it often has to be redone.

Finally, their HR software isn’t intuitive enough. They also don’t credit annual leave upfront; instead, it’s provided on a monthly installment basis. Review collected by and hosted on G2.com.

Response from Ahnna Pildysh of Atlas HXM

Hello,

We appreciate you sharing your perspective. The experience described is not the standard we aim to provide, and we’d welcome the opportunity to better understand the concerns you’ve raised.

As this review was submitted anonymously, we’re unable to investigate the specific issues mentioned. If you’re open to speaking with us directly, please contact our Care team at care [at] atlashxm [dot] com so we can learn more and address any concerns you have stated. Thank you

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Atlas Review from an Employee Perspective"
4/5
What do you like best about Atlas HXM?

I am grateful that an organization like Atlas exists, so that my company can hire me in Germany.

I like the online platform of Atlas and how easy it is to download payroll statement. The platform is user friendly.

People who I interacted with are responsive and polite, although I only talked to them very briefly. Review collected by and hosted on G2.com.

What do you dislike about Atlas HXM?

The onboarding process was very difficult.

Getting access to the contract was very hard for me. My name was written wrong in the contract therefore none of the verification methods worked. It tool me more than 5 times each time between negotiation rounds to access the contract, which was very frustrating.

I also didn't like that I needed to use a 3rd party tool to verify my identity just to review the clauses of the contract. Review collected by and hosted on G2.com.

Response from Ahnna Pildysh of Atlas HXM

Thank you for sharing your experience. We’re glad to hear that Atlas has helped support your employment in Germany and that you’ve found the platform user-friendly for accessing payroll information.

We also appreciate your candid feedback on the onboarding and contract access process. We understand how frustrating that experience must have been, and feedback like yours helps us identify where we need to make the process smoother and easier for employees.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"User-Friendly, Fast, and Great Value with Everything in One Place"
4.5/5
What do you like best about Atlas HXM?

The application is user-friendly and intuitive. I required minimal training, as it was easy to teach myself how to navigate it. I appreciate that it consolidates all my essential staff needs into a single interface. It operates swiftly, and I encounter very few issues while using it. Updating my data, uploading documents, and managing vacation requests are all easily done from one place. The integration with Udemy is a valuable addition, offering resources and learning opportunities. Considering the support it provides, along with its function as a central repository for work-related communications and documents, I believe it offers excellent value for money. Review collected by and hosted on G2.com.

What do you dislike about Atlas HXM?

I don't like the fact the homepage only shows your calendar as it can be used to provide more information and support to new users. Review collected by and hosted on G2.com.

Response from Eduardo Archanco of Atlas HXM

Thank you for this. Happy to hear the platform has been intuitive and that you've been able to manage most of your HR needs independently, that's exactly the kind of experience we aim for.

I've taken note of your comment on the homepage. It's a fair point and I'll make sure it reaches the team.

Thank you for your time.

Sean O.
SO
Sean O.
EVS, EVS RO, VTR Operator
Mid-Market (51-1000 emp.)
"Efficient HR Solution with AI and User-Friendly Interface"
4.5/5
What do you like best about Atlas HXM?

I find Atlas HXM very easy to use. The app and the website both have a user-friendly interface. I like that it has an AI feature that helps with managing expenses easily and makes the expenses process go a bit quicker. It's great that I have the ability to access my pay stubs and documents effortlessly. The AI reader is particularly helpful as it identifies receipt details like the date, the expense amount, the currency, the vendor, and the amount, which makes handling expenses as simple as taking a picture and uploading it. Review collected by and hosted on G2.com.

What do you dislike about Atlas HXM?

The manual way of putting in receipts does take quite a while, it would be really nice if there was an easier way to have it done. Another thing that I'm not happy with is that because my company is based overseas, the expenses have to be in by a certain date. If they're not, I will not be paid by the end of the month on that. I'll have to wait another month for my expense money. It would be really nice if expenses were paid twice a month. Review collected by and hosted on G2.com.

Response from Ahnna Pildysh of Atlas HXM

Hello Sean,

Thank you for your feedback. We’re delighted to hear that you find Atlas HXM easy to use and that features like AI-powered expense management, document access, and receipt scanning help simplify your day-to-day experience.

We also appreciate your suggestions regarding expense submissions and reimbursement timing. Feedback like yours helps us continue improving the platform and overall employee experience.